Home
>
Jobs in Coimbatore
>
SV Management Consultants
>
Territory Customer Support Manager @ Tamilnadu

Territory Customer Support Manager @ Tamilnadu

SV Management Consultants

3 - 8 years

8 - 10 Lacs

Coimbatore

Posted:3 hours ago| Platform:

Apply

Skills Required

Customer Satisfaction Field Service Complaint Handling Customer Support Commercial Vehicle Customer Service Uptime Scv Warranty Management Technical Services Customer Satisfaction Index CSI Customer Complaints LCV

Work Mode

Work from Office

Job Type

Full Time

Job Description

Role:

Responsibilities

Customer & Product Support -

Monitoring field quality issues & reports through FTR to providefeedback to technical service for effectiveinitiation of countermeasures
Assistance in new product launch eventsin the region

Service Process-

Adherence of Service Process Manual (SOP) at Dealership for uniform Process
Ensuring warranty Process & timely dispatch of failed parts to FQC.
Business Development
Service Reach

Preferred candidate profile

Diploma or Degree in Automobile / Mechanical Engineering.
Experience in Field Service to understand the Field Service SOP
Thorough Technical knowledge in Automobiles and Service Process for more than 3-4 years of experience

More Jobs at SV Management Consultants

Safety Officer

Pune

4 - 8 yrs

INR 7 - 12 Lacs

Senior Engineer - Maintenance

Pune

5 - 8 yrs

INR 8 - 12 Lacs

Costing AM / DM / Mgr @ Hyderabad

Hyderabad

8 - 13 yrs

INR 10 - 15 Lacs

Costing Engineer/Sr Engineer/AM @ Hyderabad

Hyderabad

4 - 9 yrs

INR 10 - 13 Lacs

Sr. Engineer - Process Engineering of BIW, Chassis & Plant Layout

Pune

5 - 7 yrs

INR 6 - 15 Lacs

Mock Interview

Practice Video Interview with JobPe AI

Start Job-Specific Interview

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.