Tele Sales Team Lead cum Receptionist

Job Title: Tele Sales Team Lead cum Receptionist

Experience: Minimum 2 years

Location: Kochi

Starting Salary: ₹15,000/month

Job Type: Full-time

Job Summary:

We are looking for a dynamic and well-spoken professional to manage both front-office reception duties and lead the tele sales team. The ideal candidate will handle incoming queries, manage appointments, and actively support the tele sales operations to achieve monthly targets.

Key Responsibilities:

Reception Duties:

• Greet and assist walk-in clients and visitors

• Manage incoming calls and route them appropriately

• Handle front office coordination, appointments, and visitor records

Tele sales Team Lead Duties:

• Supervise and guide the tele sales team to achieve daily/weekly targets

• Conduct training and performance reviews of tele sales

• Generate leads and convert inquiries into sales over the phone

• Maintain call logs, sales reports, and CRM updates

• Resolve escalated customer concerns and ensure client satisfaction

Required Skills:

• Excellent verbal and written communication skills in English and Malayalam

• Strong customer service and interpersonal skills

• Basic knowledge of MS Office and CRM tools

• Leadership abilities and team management experience

• Ability to multitask and manage time effectively

Qualifications:

• Graduation

• Minimum 2 years of combined experience in tele sales and front office/receptionist roles

• interested can share your resume to hr@myfinglobal.com or contact 87146 05868