Tele Sales Executive

Job Title: Tele Sales Executive (2 Positions)

Location: Okhla Industrial Area Phase-1, New Delhi – 110020
Employment Type: Full-time
Salary: ₹15,000 – ₹25,000 per month (based on experience) + Incentives/Commission
Preference: Candidates residing near the Okhla office location

About Us

fast-growing company specializing in international logistics, freight forwarding, and customs clearance services. We provide reliable and efficient export/import solutions to clients worldwide. We are expanding our sales team and are looking for enthusiastic individuals who are eager to connect with businesses in need of expert logistics support.

Job Summary

We are hiring two motivated and results-driven Tele Sales Executives to join our team. The selected candidates will focus on lead generation, outbound sales calls, and selling our full suite of logistics solutions—including international freight forwarding, customs clearance, and related services. This is an excellent opportunity to work in a growth-oriented environment in the global trade and shipping industry.

Key ResponsibilitiesLead Generation & Prospecting

• Identify and research potential clients such as exporters, importers, and manufacturers.
• Generate new business leads via outbound calls, emails, and other tele-sales techniques.

Sales & Service Presentation

• Conduct engaging outbound calls to introduce our services.
• Clearly explain our service offerings:
• International Freight Forwarding: Air Freight, Sea Freight (LCL/FCL), and Land Transportation.
• Customs Clearance: Import and Export services.
• Additional Services: Warehousing, cargo insurance, and more.
• Handle inquiries related to documentation, shipping procedures, and customs requirements.

Relationship Building

• Maintain a consistent and healthy sales pipeline.
• Follow up regularly to nurture leads and convert them into qualified opportunities.
• Build and sustain positive relationships with potential clients.

Target Achievement

• Meet and exceed daily/weekly targets for lead generation and call volume.
• Provide regular reports and updates on lead status and activity.

CRM Management

• Maintain accurate records of sales activities, client interactions, and lead progress in the CRM system.

Required Skills and Qualifications

• Experience:
• 1–3 years of experience in tele-sales, inside sales, or a similar sales role.
• Experience in logistics, freight forwarding, or customs clearance is highly preferred.
• Sales Acumen:
• Strong negotiation and persuasion skills.
• Understanding of client needs in shipping/logistics.
• Goal-driven with a results-oriented mindset.
• Communication:
• Excellent spoken communication and confident phone presence.
• Proficient written communication for emails and follow-ups.
• Strong command of English is essential; Hindi proficiency is a plus.
• Industry Knowledge:
• Basic understanding of international trade terms (Incoterms), shipping modes, and customs procedures.
• Willingness to learn industry-specific concepts.
• Technical Skills:
• Familiarity with CRM software and Microsoft Office Suite (Word, Excel).
• Personal Attributes:
• Highly motivated, energetic, and resilient.
• Customer-centric and strong interpersonal skills.
• Ability to work both independently and within a team.
• Strong organizational and time management abilities.

Preferred Candidate Profile

• Preference for female candidates, especially those who are married and fluent in English.
• However, male candidates with the right experience are also welcome to apply.

Work Environment

• This is an office-based role involving extensive telephonic communication with potential clients.
• Candidates should be comfortable working in a structured, target-oriented environment.

Job Type: Full-time

Pay: ₹15,000.00 - ₹25,000.00 per month

Benefits:

• Provident Fund

Schedule:

• Day shift

Language:

• Hindi (Preferred)
• English (Preferred)

Work Location: In person