Tele Caller Executive

We are looking for an energetic and goal-oriented Telecaller to join our IT sales team. The primary responsibility is to connect with potential clients, introduce our software or IT services, and convert leads into customers through effective communication and follow-up.

This is an excellent opportunity for someone who is passionate about tech solutions and has strong communication and persuasion skills.

Key Responsibilities:

• Make outbound calls to qualified leads from provided databases or marketing campaigns
• Explain IT products/services (e.g., web development, software solutions, digital marketing, SEO) in a clear and engaging way
• Understand client requirements and offer tailored solutions
• Follow up with leads via calls or emails and move them through the sales funnel
• Schedule meetings or demos for senior sales staff if needed
• Maintain accurate records of calls, client responses, and status updates in CRM
• Meet or exceed daily/weekly targets for calls and conversions

Requirements:

• Proven communication and interpersonal skills
• Understanding or willingness to learn about IT/software products and services
• Ability to handle objections and build rapport with clients
• Basic knowledge of CRM tools, MS Excel, and Google Workspace
• Prior telecalling or telesales experience (preferably in IT or B2B) is an advantage
• Minimum qualification: 12th Pass or Graduate in any stream

Job Types: Full-time, Permanent

Pay: From ₹12,000.00 per month

Schedule:

• Day shift

Supplemental Pay:

• Performance bonus
• Quarterly bonus
• Yearly bonus

Language:

• Hindi (Preferred)
• English (Preferred)

Work Location: In person