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Technology Support II - Front office trading (FX and Commodities)

Technology Support II - Front office trading (FX and Commodities)

Chase- Candidate Experience page

3 - 7 years

0 Lacs

karnataka

Posted:5 days ago| Platform: Shine logo

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Skills Required

fx commodities emerging markets software development critical thinking continuous improvement collaboration automation tools service levels root cause analysis remediation analytical skills troubleshooting skills verbal communication written communication planning skills time management applications support front office trading currencies application systems technical expertise creative thinking global application systems software development lifecycle development stakeholders business stakeholders experimentation learning culture diverse perspectives innovative solutions front office trading applications risk management systems pricing engines stp flow middle office booking flow distributed computing systems cbb devops automation response time resolution time preventive measures service governance production quality assurance cicd pipeline problem

Work Mode

On-site

Job Type

Full Time

Job Description

As an Applications Support - Front Office Trading (FX and Commodities) within the Commodities, Currencies and Emerging Markets (CCEM) Application Support group, your role will involve leveraging your technical expertise and critical thinking skills to maintain and enhance global application systems. You will engage in all aspects of the software development lifecycle and collaborate with development and business stakeholders. The team promotes a culture of experimentation, continuous improvement, and learning, creating an environment that values diverse perspectives and innovative solutions for global customers. Working within a team of 35 members across multiple regions, you will interact with various teams and departments, including application developers, the Global Project Management Team, and Infrastructure teams such as Athena and Global Technology Infrastructure (GTI). A combination of technical and business acumen is crucial for success in this role, as the team focuses on managing Front Office Trading applications, Risk Management Systems, Pricing Engines, and other complex infrastructures. Your responsibilities will include managing daily system monitoring processes to ensure applications are running smoothly, responding to error alerts, leading incident management and service recovery efforts during disruptions, and continuously improving production estate management practices. You will also be responsible for overseeing changes going into production, driving DevOps automation initiatives, tracking service levels, engaging with application teams to address root causes of issues, and collaborating with the infrastructure team on service governance and production quality assurance matters. To excel in this role, you must have prior experience in a banking environment leading a production support team, familiarity with secure production environment processes and controls, practical experience with DevOps tools for the CI/CD pipeline, technical understanding of deployed applications, strong analytical and problems-solving skills, effective communication abilities, excellent planning and organizational skills, self-motivation, and a collaborative team-oriented approach. A minimum of 3+ years of experience in application development, production support, or infrastructure SRE engineering is required.,

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Technology Support II - Front office trading (FX and Commodities)