Research Analyst

Job Description

About the Role: We are looking for an experienced Technical Documentation Writer to join our R&D team at Sioniq Tech Pvt Ltd. As we are developing a comprehensive Jewelry ERP, the writer will be responsible for creating clear, user-friendly documentation for each module and screen of the application. The ideal candidate should have a strong ability to translate complex technical concepts into easy-to-understand user guides, manuals, and help content. --- Key Responsibilities: Create user documentation for each screen and feature of the Jewelry ERP. Write clear, concise, and accurate user manuals, help guides, and training documents. Collaborate closely with business analysts, developers, testers, and UI/UX designers to understand the functionality of forms and processes. Organize and maintain documentation in a structured, accessible format. Create quick reference guides, FAQs, tooltips, and walkthroughs as needed. Continuously update documentation based on product enhancements or user feedback. Ensure consistency in language, formatting, and terminology across all documents. --- Requirements: 3 to 5 years of experience in technical writing or user documentation, preferably in ERP or enterprise software. Strong command over English with excellent writing, editing, and proofreading skills. Experience in documenting web-based applications or enterprise solutions. Familiarity with tools such as Microsoft Word, Google Docs, Snagit, Doxygen, Markdown, or similar. Ability to grasp technical concepts and explain them clearly to non-technical users. Basic understanding of software development life cycle (SDLC). Experience working with cross-functional teams. --- Preferred Skills: Experience in documenting ERP software. Knowledge of version control (e.g., Git). Ability to create visual aids like flowcharts, diagrams, and screen annotations.