Technical & Content Writer

Job Description

Role Overview: We are seeking a highly skilled and experienced Technical Writer to join our dynamic team. The ideal candidate will have a deep understanding of mobile supply chain solutions, Oracle ERP, SAP, and enterprise SaaS platforms. You will collaborate with cross-functional teams to create engaging, clear, and technically accurate content that supports Propel Apps products, services, and customer success initiatives. Responsibilities: Content Creation: Develop comprehensive technical documentation, including user manuals, integration guides, API documentation, whitepapers, case studies, and FAQs. Collaboration: Work closely with product managers, developers, and subject matter experts to gather technical information and translate it into user-friendly content. Knowledge Management: Maintain and update existing documentation to reflect product updates and new features. Marketing Support: Partner with the marketing team to produce thought leadership articles, blog posts, and technical content for campaigns. Standards Compliance: Ensure all documentation complies with industry standards and best practices for technical writing. Customer Enablement: Create tutorials, quick-start guides, and videos to help customers and partners implement and utilize Propel Apps solutions effectively. Research: Stay updated on industry trends, new technologies, and competitors to create relevant and impactful content. Requirements: Experience: 4 to 10 years of technical writing experience, preferably in the B2B SaaS or enterprise software domain. Technical Knowledge: Strong understanding of mobile supply chain solutions, Oracle ERP, SAP, and enterprise SaaS platforms. Writing Skills: Exceptional written communication skills with the ability to convey complex technical concepts clearly and concisely. Tools: Proficiency in documentation tools like MadCap Flare, Adobe FrameMaker, MS Word, Confluence, and video editing software for tutorials. Collaboration: Experience working with cross-functional teams, including engineering, product management, and marketing. Attention to Detail: High level of accuracy and attention to detail in all written materials. Education: Bachelors degree in Technical Writing, English, Computer Science, or a related field. Preferred: Familiarity with Agile development methodologies and knowledge of supply chain management processes.