Technical Support Engineer

Company Description

IENERGY NETZERO® is a leading EHS and ESG software platform designed to empower organizations with advanced solutions for Environment, Health & Safety, Sustainability, and ESG reporting. Leveraging decades of expertise and advanced technology, the platform integrates real-time data to facilitate best-practice workflows and powerful system integrations. Trusted by over 15,000 users, including Fortune 500 companies, IENERGY NETZERO® provides measurable business impact through intelligent automation and contextual insights. The platform is part of a suite that includes IoT-driven solutions, enterprise risk management systems, generative AI engines, and robust data integration platforms.</p>

Role Description

This is a full-time on-site role for an IoT Support Engineer/Technician, based onsite at a Refinery site in Kochi, Kerala. The IoT Support Engineer/Technician will be responsible for providing technical support, troubleshooting issues with IoT devices, maintaining and updating operating systems, and offering customer support. The role also involves resolving technical issues, ensuring smooth operation of IoT systems, and delivering high-quality customer service.</p>

Qualifications & Experience Requirements

• Degree or Diploma in Electrical Engineering
• Minimum 3 years of experience in installation and troubleshooting of IOT Devices
• Prior experience of working in a refinery is a plus
• Installation of IOT Devices such as GPS Gateways, Sensors and BLE Beacons and Readers
• Troubleshooting during installation of IOT Devices
• Software Configuration
• Day to Day Management of Onsite Operations for issuance of Tags
• Should be based in Kochi.
• Need to work onsite at a Refinery site in Kochi for day to day operations.
• Immediate Joiner Preferred