KEY RESPONSIBILITIES Prepare and share periodic reports and MIS on branch performance with respective stakeholder. Manage and lead local operations team • Manage branch functioning as per laid down norms for Operations (Route planning, TATs etc.) • Ensure compliance and adherence to agreed SLAs with clients • Ensure that all route related resources are ready for route dispatch • Ensure adherence and implementation of standardized operating procedures • Coordinate with Network Planning team for suggesting route restructuring in case of added/deleted RGPs or to increase efficiency of route operation • Ensure prioritization and resolution of escalated FLM calls within TAT and receive minimal penalties • Monitor performance of the branch on a regular basis and take decisions in the interest of the branch's performance in consultation with management • Support internal and external auditors in audits and ensure that challenges discovered in audits are responded to addressed on timely basis • Ensure efficient management, adherence to vault related SOPs and security of vaults Customer ( Direct ownership) • Participate in customer review meeting (retail/MSP) on case to case basis with sales team on service delivery satisfaction, SLA fulfilment and unjustified penalties • Participate in meetings for potential business deal with Business Development team • Maintain good relationships with the clients in the branch • Provide effective solutions to issues in branch operation • Drive & encourages performance oriented culture in the branch towards achievement of strategic goals • Ensure security and safety of the branch and its personnel Team Management is must. MBA Candidates who have Experience in operations as well as Team Management can only Apply

Role & responsibilities : Must have good communication skills Handle clients escalation Coordination with PAN India clients e.g Banks, Retailers Should be good in excel MIS Coordinator Should be bold in following up with clients Specifically looking for a female candidates

Roles and Responsibilities Team Leading and Team Management of minimum 30 people experience is mandatory. Work experience from Logistic and Warehouse is preferred. This role includes Route Planning and Manpower planning. Desired Candidate Profile Candidate with experience in logistics operations with Team Management can only apply.

Job Objective Responsible for smooth functioning of HR processes in the designated Area by ensuring adherence to the SOPs and addressing employee grievances. Key responsibilities OPERATIONAL Disseminate and implement the HR policies and procedures as mandated by the senior management at the Area level Coordinate with the Area management over all HR processes to ensure smooth functioning of business Resolve issues related to background checks and attendance for existing people Lead the overall coordination, development and delivery of training and development activities for the employees in the Area in coordination with the L&D department Conduct ongoing needs assessments and identify training requirements Coordinate with the Area management and Talent Acquisition manager to ensure smooth talent acquisition within TAT Ensure compliance with PMS guidelines and timelines in the Area Implement and follow-up on compliance with policies related to employee relations in the Area Liaise with local employees to address grievances and highlight critical issues to the management Coordinate surprise checks to ensure all stipulated measures are being implemented to prevent HR lapses Present/deliver training to employees (where applicable)

Implement the Annual Employee Engagement Calendar for HO and all regional offices. Execute employee engagement initiatives , including festivals, theme days, contests, wellness activities, recognition programs, and team-building events. Coordinate with cross-functional teams and site HRs to ensure seamless execution of activities across all locations. Independently design creatives , posters, invites, teasers, banners, and videos using tools like Canva, Adobe Suite, or equivalent . Create short-form content such as event teasers, recap videos, and interactive digital communication. Create internal communications for employee engagement announcements, mailers, posts, and group updates. Track participation, feedback, and engagement levels post each activity and use data to continuously improve initiatives. Liaise with vendors, event partners, and freelancers if needed for event execution and collateral creation. Support culture-building programs in collaboration with Area HRs , Employee Connect Committee and Leadership Team. Stay updated with best practices in employee experience and engagement trends. Required Skills and Competencies: Creative design proficiency : Advanced knowledge of Canva and/or Adobe Creative Suite (Photoshop, Illustrator, Premiere Pro, After Effects) is a must . Video editing expertise : Comfortable creating reels, recap videos, event teasers, and motion graphics. Good written and verbal communication skills . Event planning and coordination experience – virtual and in-person. Ability to work independently with minimal supervision and manage multiple stakeholders. Strong interpersonal and collaboration skills; ability to drive participation and excitement. Passionate about employee experience , culture, and engagement. Please share cv on sunil.parab@hitachi-cashms.com

Company Overview Hitachi Cash Management Services has since emerged as a leading provider of integrated cash management services with a strong network, spanning 1500+ locations and 25 states across India.As an end-to-end cash management services provider, we offer ATM cash management and retail cash management services, among others, that are tailored to meet the needs of financial institutions and retailers, helping them manage their day-to-day cash requirements in a seamless and efficient manner. Role - ATM Operator/ Custodian Responsibilities: Prepare Daily Route Plan (DRP) for withdrawal and loading, in consultation with Route Leader Pick-up cash based on bank wise indent and denomination Prepare cash receipt and take approval from Route Leader Complete allocated site visits for loading or EOD on daily basis Resolve the FLM (First Level Maintenance) issues within TAT Punch all the required entries in Android device timely and accurately such as - withdrawal, loading, EOD, FLM Punch the counter entry in CBS and submit the same to Route Leader Inform Route Leader in case of any issue and enter the same in Android device Submit the return cash to vault, in cases when loading could not happen due to unavoidable circumstances Prepare CBR (Cash Balance Report) when mandatory as per SLA (e.g. for HDFC bank) and submit to Route Leader Coordinate with the Reports team, as required, for mandatory customer reports

Role & responsibilities Prepare daily, weekly, and monthly reports Maintain and update Excel sheets and databases Analyze data to support decision-making Coordinate with teams to collect and share information Immediate Joiners Are Preferred Male cadidates are Preferred Rotational Shift - Night Shift Preferred candidate profile : Good in Typing Speed and Excel

Company Overview Hitachi Cash Management Services has since emerged as a leading provider of integrated cash management services with a strong network, spanning 1500+ locations and 25 states across India.As an end-to-end cash management services provider, we offer ATM cash management and retail cash management services, among others, that are tailored to meet the needs of financial institutions and retailers, helping them manage their day-to-day cash requirements in a seamless and efficient manner. Role - ATM Operator/ Custodian Responsibilities: Prepare Daily Route Plan (DRP) for withdrawal and loading, in consultation with Route Leader Pick-up cash based on bank wise indent and denomination Prepare cash receipt and take approval from Route Leader Complete allocated site visits for loading or EOD on daily basis Resolve the FLM (First Level Maintenance) issues within TAT Punch all the required entries in Android device timely and accurately such as - withdrawal, loading, EOD, FLM Punch the counter entry in CBS and submit the same to Route Leader Inform Route Leader in case of any issue and enter the same in Android device Submit the return cash to vault, in cases when loading could not happen due to unavoidable circumstances Prepare CBR (Cash Balance Report) when mandatory as per SLA (e.g. for HDFC bank) and submit to Route Leader Coordinate with the Reports team, as required, for mandatory customer reports

Role & responsibilities : JOB DESCRIPTION : Responsible for ensuring Ops SOP implementation and compliance at locations in the assigned zone STRATEGIC Analyze the regional data and identify locations with SOP implementation issue (non-compliance); identify locations with issues on the basis of CBS reports and address the same Suggest improvements over current processes/reports/tools for better SOP implementation Visit the location (self-initiated or requested by locations) to identify process bottlenecks with assistance from location Ops team, HR, Recon, Audit etc.; report the same to management and suggest recommendations with plan to resolve the highlighted challenges OPERATIONAL Ensure audit and implementation of Infra related checklist at each facility in the zone as per HCM group checklist Ensure good measurable audit scores by removing audit related challenges Prepare regional process dashboard collating compliances on critical processes and share the same with locations and zonal head Analyze locations data and provide recommendations on updation of Ops SOPs Deliver SOP related training to Ops team (M5 level) Roll-out new processes introduced by customers at the locations

Role & responsibilities Maintaining Data MIS Reports Operation support Excel Responsibilities:- • Overseeing the customer service process. • Perform data entry and data management tasks accurately. • Process documents and verify information in internal systems. • Maintain confidentiality and data integrity. Requirement:- • Communication skills and written and oral communication skills. • Computer knowledge (Excel, Word) • Ability to work in a fast-paced environment with accuracy. • Graduate in any stream Preferred candidate profile Good in Excel & communication. Immediate Joiners preferred first.

LEGAL: Filing of civil suit, criminal complaint in the court and filing of complaint (FIR) in the Police Station as a POA holder/Authorized officer. Support locations in tackling criminal cases and preparing company reply in coordination with Head-Investigation and Security. To manage all legal issues in all aspects of the zone with a view to mitigate and eliminate risks while enforcing adherence to all laws and regulations applicable to the concerned states in coordination with Head-Investigation and Security. Replying to complaints received from stakeholders or notices received from authorities like various enforcement authorities, Police Dept. etc. in coordination with Head-Investigation and Security. Support the HR Department in all disciplinary proceedings, including in drafting of Show Cause notices, charge Sheets, and termination orders etc. To follow the instruction from Head office in all the legal matters. INVESTIGATION: Ensure speedy closure of investigations and retrieval of lost assets Oversee incident response planning as well as the investigation of security breaches, and assist with disciplinary and legal matters associated with such breaches as necessary. Investigate and submit periodic reports on all loss incidents to the management Analysis of direct fraud trends & investigation/action to be taken for limiting the risks. MIS preparation and co-ordination with Head Office Investigation & Root Cause Analysis of fraud/dispute case SECURITY: Facilitate analysis and innovative solution to security related issues in the Zone. Review and realign security policies regularly. Review and provide guidance on compliance and adherence gaps in the zone. Ensure minimum security leakages in the Zone; work towards making the assigned Zone secure and free of risk-based losses. Set, monitor and give inputs regarding benchmarks and process improvements Maintain relationships with local, state and central law enforcement and other related government agencies Coordinate efforts with external agencies and internal teams to minimize and recover losses Take follow-up with locations on implementation of the prescribed security initiatives Ensure adequate training on security to the key stakeholders Conduct periodic locations security reviews Person has to coordinate with local police station for recovery, FIR and other documentation for legal cases. He should be a law graduate Please share cv on sunil.parab@hitachi-cashms.com

Role & responsibilities : Lead and manage daily operations to ensure smooth and efficient workflows. Develop, implement, and monitor operational policies and procedures. Identify areas of improvement and propose process optimization initiatives. Set goals and KPIs for the operations team; monitor performance and report metrics. Manage budgets, forecasts, and resource allocation for operational functions. Collaborate with cross-functional teams such as HR, Finance, Sales, and Customer Service. Ensure compliance with company policies, legal guidelines, and regulatory requirements. Hire, train, supervise, and evaluate operations staff; foster a high-performance culture. Oversee vendor relationships and logistics Handle escalations, risk mitigation, and crisis management within operations.

ATM Cash Replenishment, FLM Services, Cash Management Services, Cash In Transit Services, Delivery & Collections. 10th Pass and above candidate are eligible to apply.

ATM Cash Replenishment, FLM Services, Cash Management Services, Cash In Transit Services, Delivery & Collections. 10th Pass and above candidate are eligible to apply.

ATM Cash Replenishment, FLM Services, Cash Management Services, Cash In Transit Services, Delivery & Collections. 10th Pass and above candidate are eligible to apply.

Job Description: We are looking for an FLM Coordinator to support and coordinate with field staff (custodians) during ATM cash loading operations. The role involves real-time communication, issue resolution, and maintaining smooth workflow between field and operations teams. Key Responsibilities: Coordinate with field custodians to resolve issues during ATM loadings. Track, escalate, and close service-related complaints. Respond professionally to emails and maintain logs. Communicate status updates to internal teams. Candidate Requirements: Strong verbal & written communication skills. Language: Tamil and English (mandatory); Hindi (optional). Basic email drafting and decent typing speed. Freshers can apply; experience in coordination roles is a plus.

Job Role Cash in Transit Operations Pick up Cash from Retail Stores Deposit in bank accounts Perks and Benefits 9 am to 6 pm Sunday Fixed Off 2nd and 4th Saturday Half working day ESI / PF Benefits Flexible Working Hours Paid leaves Females Preferred Job Location : New no 5 , Old no 24 , Mariyappan Illam ,1st Main Road ,Kalaimagal Nagar, Ekkaduthangal - 600032 Interview Location : No 29 , Sarathy Nagar , Velachery , Chennai - 600042 - Opposite to Vijaya Nagar Bus Depot (SBI Back side)

1. Calling to be done for Consumables availability to the Locations and MSP 2. Dispatch Entries of Consumables Seals, Cash Bags, Scratch Cards to be done in CBS, Receiving done by the Locations are to checked and get the receiving done from the locations 3. Consumption Reports for the MSP are to be made in coordination with the Locations 4. Update the Courier delivery Tracker after checking with Courier site and Confirmation from Location. 5. Consumables Reports to be maintained on regular basis (Monthly) Replying to the MSP mails for HUB details Good in Communication and Advance Excel

Vehicle Management Vehicle Tracking Driver Management Smooth Operation Fuel Cost efficiency