Team Leader - Apps and Software

As a Team Leader in the Apps and Software domain at Atlas Copco, your mission is to spearhead the entire product team, including developers, testers, and DevOps professionals, within the Global Engineering Centre of Atlas Copco (GECIA). You will report directly to the Service Delivery Head. Your role is pivotal in driving the team towards the delivery of innovative, high-quality projects and solutions centered on app and software development while implementing software development best practices. Moreover, your leadership will embody the mission of ensuring that GECIA is recognized as the preferred partner on the digitalization journey for all stakeholders.

In fulfilling this mission, you will actively promote innovation and foster the adoption of emerging technologies, cultivate talent within your team, and achieve operational excellence in all aspects of your work.

Key Responsibilities

Customer Focus

Enhance customer satisfaction through a robust customer-focused culture.

Maintain proactive and prompt communication with stakeholders at all levels.

Establish and implement effective governance mechanisms for tracking project progress and updating business engagements.

Design and maintain various dashboards and KPIs to improve the quality and delivery of projects.

Ensure dedicated resources are allocated to meet customer needs effectively.

Develop and coach your team on technical aspects to ensure they can effectively communicate with customers as the first point of contact for Apps and Software related services.

People Focus

Attract and retain top talent within the team.

Engage in mentoring and coaching to facilitate team growth and skill development.

Provide technical leadership during project deliveries, ensuring effective communication and execution.

Map competencies and skill sets within the team to ensure optimal resource allocation.

Identify training needs and execute development plans for each team member.

Foster a culture of collaboration, innovation, and customer success by creating a supportive working environment.

Identify and cultivate subject matter experts in various technology stacks to establish GECIA as a recognized competence center.

Innovation Focus

Drive and implement best practices in app and software development.

Stay updated on industry trends, competitive landscape, and drive innovation in related areas.

Propose plans to address competency gaps while overseeing the implementation of new technology solutions.

Operational Excellence

Serve as a Scrum Master to guide teams through project execution.

Have a solid understanding of Agile methodologies and its ceremonies; a Scrum certification is advantageous.

Act as a Business Analyst to comprehend customer requirements and propose viable solutions.

Establish a resource planning mechanism to ensure optimal utilization of resources.

Maintain transparency in resource planning to identify occupancy trends and potential challenges.

Evaluate project requirements to identify and plan infrastructure needs necessary for successful deliveries.

Lead the team to ensure high project billability, profitability, and effective delivery management with a keen focus on quality outcomes.

To succeed, you will need