5523 Team Handling Jobs - Page 10

Key Responsibilities: Team Leadership: • Recruit, train, and supervise a team of service technicians and support staff. • Set performance goals and conduct regular performance evaluations. Operations Management: • Develop and implement standard operating procedures (SOPs) for service centre operations. • Monitor workflow, productivity, and ensure timely completion of service tasks. Customer Service and Satisfaction: • Act as the primary point of contact for escalated customer inquiries and concerns. • Ensure that customer service standards are met and maintained consistently. Quality Assurance: • Implement quality control measures to ensure that all services meet or exceed company standards. • Conduct regular audits and inspections of work performed by the service team. Inventory Management: • Oversee the procurement and management of parts, equipment, and supplies needed for service operations. • Monitor and optimize inventory levels to meet demand. Performance Analysis and Reporting: • Track and analyse service centre performance metrics, such as turnaround time, customer satisfaction scores, and technician productivity. • Prepare regular reports for management on key performance indicators (KPIs). Budgeting and Cost Control: • Develop and manage the service centre budget, including labour costs, equipment expenses, and operational costs. • Implement cost-saving measures without compromising service quality. Safety and Compliance: • Ensure that the service centre operates in compliance with all safety regulations and industry standards. • Conduct regular safety training and inspections. Qualifications: • Qualification SSLC / PUC / ITI / Diploma / Any Graduation. • Proven experience in service management or a related field. • Strong leadership and team management skills. • Excellent problem-solving and decision-making abilities. • Effective communication and interpersonal skills. Application Process: Interested candidates are invited to submit a resume to prerna.mishra@consolidated.one

Infinite Computer Solutions India Pvt. Ltd. is looking for Technical Lead to join our dynamic team and embark on a rewarding career journey Determining project requirements and developing work schedules for the team. Delegating tasks and achieving daily, weekly, and monthly goals. Liaising with team members, management, and clients to ensure projects are completed to standard. Identifying risks and forming contingency plans as soon as possible. Analyzing existing operations and scheduling training sessions and meetings to discuss improvements. Keeping up-to-date with industry trends and developments. Updating work schedules and performing troubleshooting as required. Motivating staff and creating a space where they can ask questions and voice their concerns. Being transparent with the team about challenges, failures, and successes. Writing progress reports and delivering presentations to the relevant stakeholders.

TATA AIG General Insurance Company Limited is looking for Relationship Manager to join our dynamic team and embark on a rewarding career journey Maintaining a deep knowledge of company products and services. Building and maintaining strong relationships with prospective and existing clients. Researching and pursuing new business opportunities. Identifying clients' needs and requirements and proposing suitable solutions. Providing clients with comprehensive product/service consultations and guiding their decision-making process. Upselling and cross-selling products/services to clients. Resolving complaints and issues efficiently and in a timely manner. Meeting sales/revenue targets. Ensuring client satisfaction.

Max Life Insurance Company Limited is looking for Relationship Manager - Government Annuity to join our dynamic team and embark on a rewarding career journey Maintaining a deep knowledge of company products and services. Building and maintaining strong relationships with prospective and existing clients. Researching and pursuing new business opportunities. Identifying clients' needs and requirements and proposing suitable solutions. Providing clients with comprehensive product/service consultations and guiding their decision-making process. Upselling and cross-selling products/services to clients. Resolving complaints and issues efficiently and in a timely manner. Meeting sales/revenue targets. Ensuring client satisfaction.

The Debt Management Specialist will be responsible for managing and coordinating the recovery of overdue payments on loans or credit accounts. Achieve collections target by visiting customers/agency.Monitor performance against set parameters and provide regular updates and providing proper guidelines. Milestone reviewing and tracking.Ensure legal guidelines are complied with while repossessing products.Travelling with the ROs.To do timely allocation of the cases of the team members.Should be Profecient in excel. Daily tracking of the performance of the team members.Maintain accurate records of customer interactions and transactions.Handle escalations promptly and effectively to resolve issues.Daily DRR (Daily Risk Report) managementDevelop and implement strategies to improve collection rates.Counsiling and grooming of his direct reportee to enhance and polish their skill sets.Manage a team of collection officers to achieve overall targets.Rectify problems encountered during the collection process.Manage average collection reports to monitor and improve collection performance.Legal Recovery for Urban NPLWheels (Vehicle Finance) Repo and Legal ManagementLitigation Case ManagementCompliance Risk MitigationReporting Documentation. Required Qualifications and Experience Achieve collections target by visiting customers/agency.Monitor performance against set parameters and provide regular updates and providing proper guidelines. Milestone reviewing and tracking.Ensure legal guidelines are complied with while repossessing products.Travelling with the ROs.To do timely allocation of the cases of the team members.Should be Profecient in excel. Daily tracking of the performance of the team members.Maintain accurate records of customer interactions and transactions.Handle escalations promptly and effectively to resolve issues.Daily DRR (Daily Risk Report) managementDevelop and implement strategies to improve collection rates.Counsiling and grooming of his direct reportee to enhance and polish their skill sets.Manage a team of collection officers to achieve overall targets.Rectify problems encountered during the collection process.Manage average collection reports to monitor and improve collection performance.Legal Recovery for Urban NPLWheels (Vehicle Finance) Repo and Legal ManagementLitigation Case ManagementCompliance Risk MitigationReporting Documentation.

NOT DISCLOSED Job Portal Team Manager Job Code Team Manager Business Vertical XYLEM LEARNING Create an inspiring team environment with an open communication culture Set clear team goals Delegate tasks and set deadlines Oversee day-to-day operation Monitor team performance and report on metrics Motivate team members Discover training needs and provide coaching Listen to team members feedback and resolve any issues or conflicts Recognize high performance and reward accomplishments Encourage creativity and risk-taking Suggest and organize team building activities Tamil Nadu Educational Qualification 20-30 5-7 Salary Range NOT DISCLOSED

We are looking for a skilled Associate Process Manager to join our team at eClerx Services Ltd. The ideal candidate will have 6-8 years of experience in the IT Services & Consulting industry, with expertise in process management and improvement. Roles and Responsibility Manage and implement process improvements to increase efficiency and productivity. Develop and maintain process documentation and standard operating procedures. Collaborate with cross-functional teams to identify and resolve process issues. Analyze data and metrics to measure process performance and make recommendations. Implement quality control measures to ensure high-quality output. Lead and motivate a team of process managers to achieve business objectives. Job Requirements Strong understanding of process management principles and methodologies. Excellent communication and interpersonal skills. Ability to analyze complex data and make informed decisions. Experience with process improvement tools and techniques. Strong leadership and management skills. Ability to work in a fast-paced environment and adapt to changing priorities.

We are looking for a skilled Associate Process Manager to join our team at eClerx Services Ltd. The ideal candidate will have 6-9 years of experience in the IT Services & Consulting industry. Roles and Responsibility Manage and oversee daily operations to ensure efficient workflow and productivity. Develop and implement process improvements to increase quality and reduce costs. Collaborate with cross-functional teams to achieve business objectives. Analyze data and metrics to identify trends and areas for improvement. Implement and maintain quality control measures to ensure high standards. Lead and motivate a team of professionals to achieve exceptional results. Job Requirements Strong understanding of IT Services & Consulting principles and practices. Excellent leadership and management skills, with the ability to motivate teams. Proven track record of implementing process improvements and achieving business objectives. Strong analytical and problem-solving skills, with attention to detail. Effective communication and interpersonal skills, with the ability to work with diverse stakeholders. Ability to adapt to changing priorities and deadlines in a fast-paced environment.

We are looking for a skilled Associate Process Manager to join our team at eClerx Services Ltd. The ideal candidate will have 6-9 years of experience in the IT Services & Consulting industry, with expertise in process management and improvement. Roles and Responsibility Manage and oversee daily operations to ensure efficiency and productivity. Develop and implement process improvements to increase quality and reduce costs. Collaborate with cross-functional teams to identify areas for improvement. Analyze data and metrics to inform business decisions and drive growth. Implement and maintain quality control measures to ensure high standards. Lead and motivate teams to achieve exceptional results and performance. Job Requirements Proven experience in process management and improvement. Strong analytical and problem-solving skills with attention to detail. Excellent communication and leadership skills with the ability to motivate teams. Ability to work in a fast-paced environment and adapt to changing priorities. Strong understanding of industry trends and best practices. Experience with process management tools and technologies.

We are looking for a skilled Associate Process Manager to join our team at eClerx Services Ltd. The ideal candidate will have 6-11 years of experience in the IT Services & Consulting industry, with expertise in process management and improvement. Roles and Responsibility Develop and implement process improvements to increase efficiency and productivity. Collaborate with cross-functional teams to identify areas for improvement and develop solutions. Analyze data and metrics to measure process performance and make informed decisions. Lead and manage a team of process managers and analysts to achieve business objectives. Develop and maintain process documentation and standards. Identify and mitigate risks associated with processes and implement controls to prevent errors. Job Requirements Strong understanding of process management principles and methodologies. Excellent analytical and problem-solving skills with attention to detail. Ability to lead and manage a team effectively. Strong communication and interpersonal skills to work with stakeholders. Experience with process improvement tools and techniques. Strong knowledge of industry trends and best practices in process management.

We are looking for a skilled Associate Process Manager to join our team at eClerx Services Ltd. The ideal candidate will have 6-8 years of experience in the IT Services & Consulting industry, with expertise in process management and improvement. Roles and Responsibility Manage and oversee daily operations to ensure efficiency and productivity. Develop and implement process improvements to increase quality and reduce costs. Collaborate with cross-functional teams to identify areas for improvement and develop solutions. Analyze data and metrics to measure performance and make informed decisions. Implement and maintain quality control measures to ensure high standards. Lead and motivate teams to achieve goals and objectives. Job Requirements Strong understanding of process management principles and practices. Excellent leadership and communication skills. Ability to analyze complex data and make informed decisions. Experience with process improvement methodologies. Strong problem-solving and critical thinking skills. Ability to work in a fast-paced environment and adapt to changing priorities.

We are looking for a skilled Associate Process Manager to join our team at eClerx Services Ltd. The ideal candidate will have 6-8 years of experience in process management and a strong background in IT Services & Consulting. Roles and Responsibility Manage and implement process improvements to increase efficiency and productivity. Develop and maintain process documentation and standard operating procedures. Collaborate with cross-functional teams to identify and resolve process issues. Analyze data and metrics to measure process performance and make informed decisions. Implement change management strategies to ensure successful process changes. Provide training and support to team members on new processes and procedures. Job Requirements Strong understanding of process management principles and methodologies. Experience in the IT Services & Consulting industry is preferred. Excellent communication, leadership, and problem-solving skills. Ability to work in a fast-paced environment and adapt to changing priorities. Strong analytical and decision-making skills with attention to detail. Experience with process improvement tools and techniques is an asset.

We are looking for a skilled Associate Process Manager to join our team at eClerx Services Ltd. The ideal candidate will have 6-8 years of experience in process management and a strong background in IT services and consulting. Roles and Responsibility Manage and implement process improvements to increase efficiency and productivity. Develop and maintain process documentation and standard operating procedures. Collaborate with cross-functional teams to identify and resolve process issues. Analyze data and metrics to measure process performance and make informed decisions. Implement change management strategies to ensure successful process changes. Provide training and support to team members on new processes and procedures. Job Requirements Strong understanding of process management principles and methodologies. Experience in the IT services and consulting industry is preferred. Excellent communication, leadership, and problem-solving skills. Ability to work in a fast-paced environment and adapt to changing priorities. Strong analytical and decision-making skills with attention to detail. Experience with process improvement tools and techniques is desirable.

We are looking for a skilled Associate Process Manager to join our team at eClerx Services Ltd. The ideal candidate will have 6-9 years of experience in the IT Services & Consulting industry, with expertise in process management and improvement. Roles and Responsibility Manage and implement process improvements to increase efficiency and productivity. Develop and maintain process documentation and standard operating procedures. Collaborate with cross-functional teams to identify and resolve process issues. Analyze data and metrics to measure process performance and make informed decisions. Implement quality control measures to ensure high-quality output. Lead and motivate a team of process managers to achieve business objectives. Job Requirements Strong understanding of process management principles and methodologies. Excellent communication and interpersonal skills. Ability to analyze complex data and make informed decisions. Experience with process improvement tools and techniques. Strong leadership and motivational skills. Ability to work in a fast-paced environment and adapt to changing priorities.

Profile Description Role: Assistant Manager, TMT (Tech, Telecom, Networking, Digital Media/Gaming) LOB: Insights - Market Intelligence Location: Kolkata / Gurgaon Key responsibilities 1. Independently lead and execute client projects in the market intelligence / secondary research space for TMT clients 2. Ensure client satisfaction by providing high-quality client deliverables with actionable insights 3. Collaborate with other teams as and when required (for client projects that have a primary research, analytics, content, etc. component in addition to secondary research) 4. Lead client communication independently throughout project lifecycle 5. Over time, play the role of an account manager on specific client accounts i.e. engage with relevant client stakeholders to understand their priorities/challenges, be a thought partner and suggest solutions, build rapport, keep track of key organizational changes, keep track of market changes that may impact client business, keep relevant stakeholders at NS updated, etc. 6. Over time, start playing a larger role in people management i.e., recruitment, training, building capabilities in the secondary research space Skillsets and experience We are looking for individuals who are motivated to build and expand capabilities in the market intelligence space and are willing to take ownership of client relationships and project delivery. Core responsibility will be to work hands-on and execute projects for TMT clients. Over time, the responsibilities will evolve both in terms of client/account management as well as team management, based on performance. Experience of handling custom market intelligence / research projects for external clients a must Strong project management skills. Ability to execute projects independently Excellent communication skills, ability to engage with global clients (past exposure to US clients desirable) Well versed with working on MS PPT, Excel and Word 5- 8 years of relevant experience (market intelligence / secondary research / consulting) Education B.Tech + MBA or equivalent

We are a leading retail outlet specializing in readymade garments and traditional sarees. With a strong focus on customer service and quality, we cater to a wide variety of customers seeking fashionable ethnic wear in Bangalore. Job Description / Responsibilities: Oversee daily store operations to ensure smooth functioning Manage and motivate the sales team to achieve sales targets Handle customer queries, complaints, and ensure excellent customer service Maintain proper inventory, stock levels, and visual merchandising standards Monitor store cleanliness, display, and product arrangement Handle billing and payment processing, and coordinate with accounts Generate daily/weekly sales reports for management review Ensure adherence to company policies and store SOPs Coordinate with vendors and suppliers when needed Desired Candidate Profile: Minimum 3 years of experience in retail (preferably garments or saree stores) Strong leadership and team management skills Excellent communication in English, Hindi, and Kannada Pleasant personality with customer-first attitude Good understanding of store operations and sales strategies Experience with POS/billing systems is a plus

Summary: We are looking for a dynamic and result-oriented City Head Sales to lead and drive revenue growth in the city by managing and mentoring a team of Area Sales Managers (ASM) and Relationship Managers (RM). The City Head will be responsible for ensuring consistent new customer acquisition from F&B Industry. Eligibility Criteria: Two-Wheeler along with Driving License Laptop for Client Demo Roles and Responsibilities: Team Management & Leadership: Lead, manage, and mentor a team of ASMs and RMs to ensure monthly and quarterly sales targets are consistently met. Conduct daily/weekly reviews with ASMs and RMs to track performance, solve on-ground challenges, and ensure accountability. Ensure proper onboarding, training, and continuous capability building of the sales team. Target Achievement: Own the overall revenue target for the city, ensuring that all assigned ASMs and RMs meet their KPIs. Design and implement local sales strategies in line with organisational goals to boost closures and customer acquisition. Sales Operations: Monitor field activity through CRM tools and ensure adherence to the daily beat plans and productivity metrics. Coordinate with cross-functional teams (marketing, product, operations) to support sales initiatives and resolve customer issues. Market Expansion & Penetration: Identify new market opportunities, analyse local competition, and help the team penetrate untapped segments. Drive focused activities to promote key products or services in alignment with business priorities. Reporting & Analytics: Provide detailed sales forecasts, performance reports, and dashboards to senior management. Analyse data to identify trends, risks, and opportunities for course correction. Additional Qualification and Skills: Bachelor's degree is preferable. Professional experience of 6-9 years in Sales. Problem-solving attitude Customer-oriented mindset Knowledge of customer relationship management (CRM) practices Influencing Skills Presentability is required Fluent in communication

We are seeking a proactive and results-driven Team Lead Last Mile Operations to manage the day-to-day operations of our delivery hub. The ideal candidate will be responsible for ensuring efficient last-mile delivery, supervising delivery executives, maintaining service quality, and optimizing hub performance. Job location: Salem, Harur, Deevetipatti, Kallakurichi, Ulundhurpet, Needamangalam, Thiruthuraipoondi, Theni Key Responsibilities: Oversee daily last-mile delivery operations, ensuring timely and accurate deliveries. Lead, supervise, and motivate a team of delivery executives to achieve performance KPIs and maintain a 100% delivery success rate. Conduct daily reconciliation of COD collections and ensure timely deposits. Manage manpower planning in alignment with the Annual Operating Plan (AOP), including roster management and attendance tracking. Proactively handle hiring and onboarding of delivery executives (Wish Masters) as per operational needs. Implement safety audits and physical package verification protocols to eliminate losses and enhance workplace safety. Manage both inbound and outbound logistics operations at the hub. Analyze delivery metrics, prepare reports, and drive continuous process improvements. Resolve escalations and customer complaints in coordination with the customer support team. Ensure adherence to standard operating procedures (SOPs), company policies, and compliance requirements. Qualifications & Skills: Bachelor's degree in Business Administration, Logistics, Supply Chain Management, or a related field; relevant experience may be considered in lieu of formal education. 1+ years of experience in last-mile delivery or logistics operations. Strong leadership and people management skills. Solid understanding of logistics and supply chain management processes. Effective communication, problem-solving, and decision-making abilities. Proficient in logistics management tools and basic MS Office applications. Ability to work under pressure, manage multiple tasks, and meet tight deadlines. Experience in a fast-paced logistics/e-commerce environment is a strong plus.

Job Title: Team Lead Customer Service Support (Tier 3) Location: Hyderabad Key Responsibilities: HR CHARLIE: 7330616341 [ Send your Resumes to WhatsApp - Don't call ] 1. Team Leadership & Performance Management: Lead a team of Customer Service Support Tier 3 Agents (Tier 3) , ensuring high-quality service delivery. Monitor team performance, KPIs, and SLAs , ensuring adherence to process guidelines. Provide regular coaching, training, and feedback to enhance team efficiency. 2. Escalation & Case Management: Handle high-priority and complex policy escalations related to E commerce - Market Place Store. Support agents in troubleshooting developer concerns regarding compliance and enforcement actions. Work closely with internal policy, legal, and product teams to resolve critical cases. 3. Policy Compliance & Verification: Oversee the review and verification of app submissions for policy adherence. Ensure proper enforcement of E commerce - Market Place policies while balancing developer experience. Identify trends in policy violations, fraud, or abuse , and suggest improvements. 4. Process Improvement & Reporting: Identify gaps in support processes and propose efficiency improvements. Prepare and present weekly/monthly reports on team performance, issue trends, and compliance insights . Drive initiatives to improve response quality, accuracy, and turnaround time . Required Qualifications & Skills: B2 and above-level proficiency in English (as per CEFR framework). 3-5 years of experience in Trust & Safety, policy enforcement, content moderation, or customer support . 1+ years of team leadership or mentoring experience in a support environment. Strong understanding of E commerce - Market Place Store policies and developer ecosystem . Excellent analytical, problem-solving, and decision-making skills .

Summary: We are seeking a high-performing Area Sales Manager (ASM) to lead and manage a team of Sales Executives within a defined geography. The ASM will be responsible for driving new customer acquisition in F&B Industry, ensuring adoption and usage of our SaaS solutions, and meeting revenue and growth targets. Eligibility Criteria: 01) Two-Wheeler along with Driving License 02) Laptop for Client Demo Roles and Responsibilities: 01) Lead, manage, and coach a team of 46 Field Sales Representatives (RMs). 02) Drive new business in the assigned region by acquiring SMBs and enterprise customers. 03) Own the regional sales target and deliver monthly and quarterly goals. 04) Work closely with pre-sales and onboarding teams to ensure smooth implementation and customer success. 05) Conduct regular field visits and joint calls with RMs to ensure high performance and conversion. 06) Analyse sales metrics and proactively identify opportunities for growth and improvement. 07) Build strong relationships with key customers and ecosystem partners. 08) Provide timely reporting, forecasts, and insights to the leadership team. 09) Monitor competitive activity and market trends to inform sales strategy. 10) Achieve sales & VAS team targets through daily planning and execution of sales strategies. 11) Achieve demo and visit targets through cold calling and reference market development. 12) Be the face of Petpooja in the market and stand up for the values we believe in. Additional Qualification and Skills: 01) Bachelor's degree is preferable. 02) Professional experience of 3-6 years in Sales. 03) Problem-solving attitude 04) Customer-oriented mindset 05) Knowledge of customer relationship management (CRM) practices 06) Influencing Skills 07) Presentability is required 08) Fluent in communication

Welcome to Synergenius Growth Private Limited, the driving force behind Finfinity, a revolutionary fintech startup. At Finfinity, our vision is to stand as the foremost provider of innovative lending solutions, catalyzing economic growth and empowering individuals and businesses across Bharat. Our mission is to empower individuals and businesses in Bharat through the strategic utilization of cutting-edge technology, thereby providing innovative financial solutions. At Finfinity, our mission is to empower individuals and businesses in Bharat through the strategic utilization of cutting-edge technology, thereby providing innovative financial solutions. - Our commitment is to establish a more inclusive lending services platform where everyone can access the right financial products, facilitating the achievement of their financial aspirations. - With an unwavering focus on customer satisfaction and integrity, we pledge to deliver high-quality products and services that cater to the diverse needs of our clients. - Our ultimate goal is to revolutionize the financial landscape in Bharat, fostering an environment that is more efficient, transparent, and accessible to all. - At Finfinity, we firmly believe that financial freedom is the key to unlocking individual potential. - Our journey is marked by the relentless pursuit of staying ahead of the curve through cutting-edge technologies and seizing opportunities, all aimed at delivering the best possible customer experience. About Role Responsible for sourcing SME (Small and Medium Enterprises) profiles and managing the end-to-end loan approval process with banks and financial institutions. Requirements 2-3 Years of Experience in Credit Analysis and Sales. Post Graduate/Master in finance profession Excellent Communication Skills, Exceptional Relationship Management, Strong follow-up and Co-ordination

We are looking for a skilled Process Manager to join our team at eClerx Services Ltd. The ideal candidate will have 6-9 years of experience in process management, preferably in the IT Services & Consulting industry. Roles and Responsibility Develop and implement efficient processes to enhance productivity and quality. Analyze existing processes and identify areas for improvement. Collaborate with cross-functional teams to ensure seamless process execution. Monitor and control process performance metrics. Implement process improvements and changes to achieve business objectives. Ensure compliance with organizational policies and procedures. Job Requirements Proven experience as a Process Manager or similar role. Strong understanding of process management principles and methodologies. Excellent analytical and problem-solving skills. Ability to work effectively in a fast-paced environment. Strong communication and interpersonal skills. Experience with process improvement tools and techniques.

We are looking for a highly skilled and experienced Associate Process Manager to join our team at eClerx Services Ltd. The ideal candidate will have 6-8 years of experience in the IT Services & Consulting industry, with expertise in KYC processes. Roles and Responsibility Manage and oversee the implementation of KYC processes to ensure compliance with regulatory requirements. Develop and maintain process documentation, including policies, procedures, and standards. Collaborate with cross-functional teams to identify areas for improvement and implement changes. Analyze data and metrics to measure process performance and identify opportunities for enhancement. Provide training and support to team members on KYC processes and procedures. Ensure adherence to company policies, procedures, and regulatory requirements. Job Requirements Strong understanding of KYC regulations and industry standards. Experience in managing and implementing process improvements. Excellent analytical and problem-solving skills, with attention to detail. Ability to work effectively in a team environment and communicate complex ideas clearly. Strong knowledge of process management tools and technologies. Experience in the IT Services & Consulting industry is preferred.

We are looking for a skilled Process Manager to join our team at eClerx Services Ltd. The ideal candidate will have 6-8 years of experience in process management, preferably within the IT Services & Consulting industry. Roles and Responsibility Develop and implement efficient processes to enhance productivity and quality. Analyze existing processes and identify areas for improvement. Collaborate with cross-functional teams to align with business objectives. Design and execute experiments to test new processes and procedures. Monitor and report on key performance indicators to measure process effectiveness. Lead process improvements and ensure successful implementation. Job Requirements Proven experience as a Process Manager or similar role. Strong understanding of process management principles and methodologies. Excellent analytical and problem-solving skills. Ability to work effectively in a fast-paced environment and prioritize tasks. Strong communication and interpersonal skills. Experience with process improvement tools and techniques. Familiarity with industry-specific regulations and standards is an asset.

We are looking for a skilled Process Manager to join our team at eClerx Services Ltd., an IT Services & Consulting company. The ideal candidate will have 6-8 years of experience in process management and a strong background in managing processes. Roles and Responsibility Develop and implement process improvements to increase efficiency and productivity. Manage and maintain existing processes, ensuring they are up-to-date and effective. Collaborate with cross-functional teams to identify areas for improvement and develop solutions. Analyze data and metrics to measure process performance and make informed decisions. Implement change management strategies to ensure successful process changes. Provide training and support to team members on new processes and procedures. Job Requirements Strong understanding of process management principles and methodologies. Excellent analytical and problem-solving skills with attention to detail. Ability to work effectively in a fast-paced environment and prioritize tasks. Strong communication and interpersonal skills, with the ability to collaborate with stakeholders. Experience with process improvement tools and techniques, such as Lean or Six Sigma. Strong leadership and team management skills, with the ability to motivate and guide team members.