463 Team Coordination Jobs

Job Title- Freelance Invigilator Location of post:- Ahmedabad, Pune , Mumbai Purpose of job - To ensure that any test administered by the BC Education India Private Limited (BCEIPL) runs smoothly on the test day/s and that all assigned test day duties and standards are met. Context and environment South Asia Region - The British Council provides access to English Language and other UK qualifications, in India, through BCEIPL. The UK qualifications and assessments that we provide have the power to change people's lives, enabling them to access life, study or work opportunities overseas or in their own countries. Qualifications and examinations are one of the most powerful drivers of improvements in teaching, learning and professional practice. BCEIPL administers a wide range of UK exams on behalf of UK based Exam Boards and awarding bodies. These include English proficiency exams such as Cambridge English and Aptis, a range of professional and university qualifications such as ACCA (accounting). India is a priority country for the British Council and its Examinations Services operation in India, is among the largest in the world. The business has set in place ambitious plans to ensure growth and greater impact in a fast changing and global environment. It is essential that that the highest standards of test delivery are achieved, and our examinations activity continues to build trust amongst all test takers and stakeholders.In India, we run exams in 41 locations in India and the cities are Delhi, Chandigarh, Patiala, Ludhiana, Jalandhar, Amritsar, Jaipur, Bhopal, Rudrapur, Moga, Bhatinda, Lucknow, Chennai, Hyderabad, Bangalore, Trivandrum, Kottayam, Kochi, Coimbatore, Vizag, Calicut, Thrissur, Trichy, Vijayawada, Mangalore, Madurai, Kolkata, Siliguri, Bhubaneswar, Raipur, Patna, Ranchi, Guwahati, Mumbai, Ahmedabad, Baroda, Pune, Surat, Anand, Goa, RajkotAs an Invigilator, you will be part of a wider team of exams venue staff expected to support the delivery of a variety of tests on behalf of BC Education India Private Limited across variouslocations in India. You will be required to work very closely with Examinations Services staff, other venue staff and venue service providers to ensure the test days run smoothly. Accountabilities:- You will be accountable for maintaining the integrity and reputation of the BC Education India Private Limited and the various examination boards by ensuring that tests are delivered to prescribed standards for customer service, security and administration. You will also be accountable for promoting a positive image of the British Council by providing a high standard of customer care on the test day. Responsibilities Report promptly to test venue at agreed time. In case of any delays or if unable to get to the test venue, inform the appropriate test day or BCEIPL staff in a timely manner. Follow all relevant standards & procedures, based on training and reference materials provided by BCEIPL and the relevant Exam Boards. Enable good customer flow by giving candidates clear direction and answering their enquiries. Ensure that candidates follow the agreed exam procedures regarding the location and security of their belongings. Conduct candidate entry, exit, identity checks and Test Day Photography procedures according to exam requirements. Ensure special arrangements are provided as required. Be familiar with the emergency procedures for the test day venue. Invigilate examinations to the standard required by BCEIPL and the relevant Exams Boards. Actively monitor candidates during tests to make sure that there is no violation of test conditions. Support the supervisor to ensure that candidates have a positive and consistent test day experience and a positive image of the British Council. Ensure all material is accounted for and handed over securely to the supervisor. Complete and maintain accurate records of exam assignments. Complete all reports, logs and claims accurately as required by BCEIPL. Follow all relevant guidelines and policies in the areas of: Data Protection, Child Protection, Health & Safety, Equal Opportunities and Diversity, and Anti-Fraud. Report any incidents, emergencies or breaches of security to the appropriate test day supervisor. Work with the test day supervisor to promote and ensure the wellbeing of candidates at all time. In case of emergencies, follow correct procedures. Additional duties in line with the role may be required. Training and Development Attend all briefing and training sessions as requested by the BCEIPL Centre. Complete all mandatory training modules: Data Protection, Child Protection, Health & Safety, Equal Opportunities and Diversity, Anti-Fraud, Identity Checks as required. Key relationships Internal Exam Candidates BC Examinations and English Services India Private Limited team Test day staff including other Invigilators, Supervisors, Examiners, Marshalls etc Suppliers of exam test day services e.g. venue service providers, courier company etc Test day inspectors / auditors Other important features or requirement of the role You will be paid as per the terms and conditions of your contract. You may be required to work weekends (Saturdays and /or Sundays), public holidays, extended hours in the early morning or late evening, as this is when many examinations take place. You must have the flexibility to work beyond the prior agreed work schedule. Some invigilators may be required to travel, including overnight stays. The majority will not have this requirement. During the recruitment process you will be asked to indicate your willingness to travel. You are required to be very vigilant when observing candidates; to watch and hear what is going on in the exams room. You must be able to legally work in the country of appointment. BCEIPL pre-recruitment checks will be required for shortlisted candidates, including background checks & police verification. Although there may not be a prescribed uniform for your role, while carrying out your duties, you must always be dressed in line with the cultural expectations of the country you are working in and your position in accordance with your role as representing BCEIPL. However, it is recommended that you wear soft comfortable shoes. Noisy shoes and distracting jewellery are not permitted. The role requires long hours of standing and physical movement Person Specification Behaviours Working together - essential Works well with others, is approachable and flexible.Being accountable essential Delivering my best work in order to meet my commitments Skills & Knowledge Teaching standards Using technology level 1: Operates as a basic user of information systems, digital and office technology. Able to use British Council systems and software, and the internet, to do the job and manage documents or processes. Planning and organizing level 1: Is methodical. Able to plan own work over short timescales for routine or familiar tasks and processes. Has a good attention to detail to follow strict instructions. Is punctual and reliable. Communications Skills level 1: Communicates clearly and effectively. Listens to others and expresses self clearly, with grammatical accuracy and awareness of a diverse audience in speaking and writing. English language level of CEFR B1 (Listening, Speaking, Reading skills) or equivalent (eg Cambridge English PET, IELTS 5 Experience Customer service: experience of responding to children/ young adults and parents' needs (as customers) in a professional manner, to a high level of quality. Qualifications Higher secondary certificate (Class XII) or Equivalent

Drive customer adoption, retention, and growth by building strong relationships, identifying opportunities, and delivering exceptional customer experiences. Responsibilities include customer onboarding, success planning, and issue resolution.

Lead customer support team, ensuring timely resolution of customer queries & complaints & driving customer satisfaction. Responsibilities include team, process improvement & collaborating with other departments to enhance overall customer experience.

Responsibilities: * Manage social media presence across platforms * Collaborate with clients on campaign strategies * Create engaging content for online audiences * Monitor analytics & adjust tactics accordingly

Develop comprehensive project plans, including scope, objectives, timelines, milestones, and deliverables. Define project resources, budget requirements, and manage project costs to ensure they remain within budget. Identify and manage potential risks and develop mitigation strategies. Lead and manage project teams, including assigning tasks, setting goals, and monitoring progress. Foster a collaborative environment, ensuring team members are motivated and working efficiently. Provide guidance and support to team members, ensuring they have the resources and knowledge needed to succeed. Oversee the execution of project tasks, ensuring they meet quality standards and project specifications. Monitor project progress and make adjustments as necessary to ensure successful completion. Ensure timely delivery of project milestones and final deliverables. Implement quality control measures to ensure deliverables meet the required standards. Conduct project evaluations and post-project reviews to identify lessons learned and areas for improvement. Track project expenditures and manage project budgets effectively. Report on financial performance, ensuring projects are delivered within budget constraints. Identify potential risks and issues that may impact project success. Develop and implement risk management strategies to mitigate potential problems. Prepare and present project status reports to senior management and other stakeholders. Document project progress, challenges, and solutions for future reference. Experience managing large-scale projects and leading cross-functional teams. Experience in high rise building project is mandatory. We need immediate joiners only. Preferred candidate profile strong leadership and team management skills. B. tech in Civil is our preference. Excellent communication and interpersonal skills. Strong problem-solving abilities and attention to detail. Ability to manage multiple projects simultaneously in a fast-paced environment. Key Competencies: Strategic thinking and the ability to align projects with business objectives. High level of organizational and time management skills. Ability to make informed decisions quickly. Resilience and adaptability to change.

Prepare special meals or substitute items Regulate temperature of ovens, broilers, grills, and roasters Pull food from freezer storage to thaw in the refrigerator Ensure proper portion, arrangement, and food garnish Maintain food logs Monitor the quality and quantity of food that is prepared Communicate assistance needed during busy periods Inform Chef of excess food items for use in daily specials Inform Food & Beverage service staff of menu specials and out of stock menu items Ensure the quality of the food items Prepare and cook food according to recipes, quality standards, presentation standards, and food preparation checklist Prepare cold foods Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; serve as a role model Follow all company and safety and security policies and procedures; report maintenance needs, accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets Anticipate and address guests service needs Speak with others using clear and professional language Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees Ensure adherence to quality expectations and standards Stand, sit, or walk for an extended period of time Reach overhead and below the knees, including bending, twisting, pulling, and stooping PREFERRED QUALIFICATION Education: Technical, Trade, or Vocational School Degree. Related Work Experience: At least 3 years of related work experience

Role & responsibilities: A Car Sales Assistant Manager supports the Sales Manager in overseeing the sales operations of a car dealership, focusing on maximizing sales and achieving targets while ensuring customer satisfaction. They assist in hiring, training, and motivating sales staff, as well as coordinating with other departments. Key Responsibilities: Sales Performance: Assist in setting and achieving sales targets. Monitor sales performance and analyze market trends. Track key sales metrics and provide reports. Develop and implement sales strategies. Team Management: Assist in hiring, training, and motivating sales personnel. Monitor the performance of sales staff and provide feedback. Lead team meetings and conduct coaching sessions. Address any issues or concerns with sales staff. Sales Process: Assist customers with financing, trade-ins, and other purchase-related inquiries. Facilitate the sales process, including vehicle appraisal and test drives. Ensure smooth and efficient sales transactions. Work with management during the financing process. Coordination: Coordinate with finance, inventory, and other departments to ensure smooth sales operations. Collaborate with other departments to resolve issues and improve sales processes. Customer Service: Provide excellent customer service throughout the sales process. Build strong customer relationships and foster a positive customer experience. Resolve customer complaints and issues effectively. Other Duties: Maintain a clean and well-organized sales area. Stay informed about competitor activities and market trends. Assist with advertising and promotional efforts. Prepare reports and maintain accurate records. Skills and Qualifications: Proven sales experience in the automotive industry is highly desirable. Strong leadership and interpersonal skills. Excellent communication and negotiation skills. Ability to motivate and coach sales staff. Strong knowledge of automotive products and services. Proficiency in using CRM software and other sales tools. Ability to work effectively under pressure and meet deadlines. Excellent organizational and time management skills.

The Assistant Manager Facility is responsible for overseeing the maintenance, repair, and smooth functioning of all facility and utility services, ensuring compliance with statutory and safety requirements. The role supports operational continuity, enhances user satisfaction, and ensures optimal working conditions across the premises. Key Duties & Responsibilities: Maintenance & Utility Management: Maintain and manage facility-related infrastructure such as: Access control systems, furniture and fixtures, lighting, linen, blinds, curtains, etc. 2. Facility Operations & Services: Supervise housekeeping, pest control, security, plumbing, branding signage, transport and other outsourced facility services. Ensure uninterrupted supply of essential services including power, lighting, and water. 3. Compliance & Safety: Monitor and ensure adherence to safety protocols and statutory requirements across all facilities. Conduct regular inspections and audits to maintain operational safety and efficiency. 4. Infrastructure Development & Renovation: Coordinate minor repairs, civil work, and interior improvements including painting and landscaping. Assist in planning, budgeting, and prioritizing facility improvement projects. 5. Coordination & Reporting: Liaise with internal stakeholders and external vendors for timely execution of facility-related work. Represent the department in administrative meetings and maintain all required facility documentation and reports. Maintain vendor contracts, AMC records, and project documentation. 6. Strategic Support: Assist in the development of policies and procedures related to engineering and maintenance. Evaluate facility-related assets and recommend upgrades or changes based on performance, safety, and compliance requirements. Ensure readiness for audits, accreditations, or certifications concerning facility and safety standards.

The Restaurant Supervisor is responsible for ensuring smooth day-to-day operations of the dining outlet(s) while maintaining high levels of guest satisfaction, team coordination, and service standards. This role includes leading the service team, overseeing opening and closing procedures, managing inventory, ensuring compliance with safety policies, and supporting staff development. Key Responsibilities Operational Management Ensure team members work cohesively to deliver exceptional guest service. Monitor dining areas for seating availability, guest comfort, service delivery, and safety. Complete opening and closing duties (e.g., setting up supplies, cleaning, locking doors). Conduct regular inspections of storage areas for cleanliness, organization, and FIFO practices. Execute inventory counts and manage stock requisitions. Submit work orders for equipment and facility maintenance as needed. Team Leadership & Staff Supervision Inspect grooming and attire of staff; address any discrepancies immediately. Assist with hiring, onboarding, training, scheduling, and performance evaluation. Provide ongoing coaching, counseling, and motivation to team members. Serve as a role model and first point of contact for staff concerns under the Open Door Policy. Guest Experience & Service Greet and acknowledge guests according to company standards. Anticipate and address guest needs, including support for individuals with disabilities. Respond to guest concerns professionally and promptly to ensure satisfaction. Uphold brand service standards and demonstrate genuine appreciation to guests. Compliance & Safety Follow company safety and security policies and procedures at all times. Report accidents, injuries, or unsafe conditions to management immediately. Complete safety training and ensure staff compliance with all procedures. Maintain confidentiality of proprietary information and protect company assets. Efficiency & Quality Control Monitor and uphold adherence to service quality expectations and brand standards. Recommend and implement improvements to enhance operational efficiency, guest satisfaction, and cost-effectiveness. Identify and resolve issues related to tools, equipment, and service areas. Physical & General Requirements Stand, walk, or sit for extended periods or an entire shift. Move, lift, carry, push, or pull items up to 50 lbs without assistance. Perform tasks requiring fine motor skills, bending, twisting, climbing stairs, and working in confined spaces. Visually verify and read information, inspect equipment, and handle varied objects throughout shift. Perform other duties as assigned by supervisors. Preferred Qualifications Education: High school diploma or GED equivalent. Work Experience: Minimum of 2 years of experience in food & beverage, restaurant operations, or hospitality. Supervisory Experience: At least 1 year of supervisory experience in a service-oriented environment. License/Certification: Food handling and safety certification preferred (if required by local regulations).

The position assists with the soliciting and handling of sales opportunities. Ensures business is turned over properly and in a timely fashion for proper service delivery. Assists in leading all day-to-day activities related to sales with a focus on building long-term, value-based customer relationships that enable achievement of sales objectives. Achieves personal sales goals. CANDIDATE PROFILE Education and Experience 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 2 years experience in the sales and marketing or related professional area. OR 4-year bachelors degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major; no work experience required CORE WORK ACTIVITIES Building Successful Relationships that Generate Sales Opportunities Works collaboratively with off-property sales channels to ensure sales efforts are coordinated, complementary and not duplicative. Builds and strengthens relationships with existing and new customers to enable future bookings. Activities include participating on sales calls, entertainment, FAM trips, trade shows, etc Develops relationships within community to strengthen and expand customer base for sales opportunities. Assists with managing and developing relationships with key internal and external stakeholders. Provides accurate, complete and effective turnover to Event Management. Managing Sales Activities Participates in sales calls with members of sales team to acquire new business and/or close on business. Supports the operational aspects of business booked (eg, generating proposal, writing contract, customer correspondence). Using Knowledge of Market Trends and Target Customer Information to Maximize Revenue Identifies new business to achieve personal and location revenue goals. Understands the overall market - competitors strengths and weaknesses, economic trends, supply and demand etc and knows how to sell against them. Assists in closing the best opportunities for the location based on market conditions and location needs. Gains understanding of the location s primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution. Providing Exceptional Customer Service Supports the company s service and relationship strategy, driving customer loyalty by delivering service excellence throughout each customer experience. Services our customers in order to grow share of the account. Executes and supports the company s customer service standards. Provides excellent customer service consistent with the daily service basics of the company. Sets a positive example for guest relations. Interacts with guests to obtain feedback on product quality and service levels.

Ensure staff collaboration to deliver high-quality service and meet guest needs Inspect staff grooming and attire; address deficiencies immediately Perform opening/closing duties including supply setup, equipment cleaning, and securing areas Inspect storage for cleanliness, organization, and FIFO compliance Conduct scheduled inventories; requisition and stock necessary supplies Monitor dining rooms for seating, safety, and guest well-being Submit maintenance work orders for necessary repairs Assist in hiring, training, scheduling, coaching, and disciplining employees Serve as a role model and first contact for grievance processes Enforce safety policies and complete required training and certifications Maintain professional appearance and protect company confidentiality Greet guests warmly, meet their needs, and assist individuals with disabilities Communicate clearly and professionally with guests and staff Build positive team relationships and respond to employee concerns effectively Promote adherence to quality and safety standards Suggest and implement improvements to enhance efficiency, safety, and cost-savings Visually inspect work areas and tools for defects or compliance Perform physical tasks such as standing, lifting up to 50 pounds, and navigating stairs or confined spaces Execute additional duties as assigned by supervisors

Ensure staff collaboration to deliver high-quality service and meet guest needs Inspect staff grooming and attire; address deficiencies immediately Perform opening/closing duties including supply setup, equipment cleaning, and securing areas Inspect storage for cleanliness, organization, and FIFO compliance Conduct scheduled inventories; requisition and stock necessary supplies Monitor dining rooms for seating, safety, and guest well-being Submit maintenance work orders for necessary repairs Assist in hiring, training, scheduling, coaching, and disciplining employees Serve as a role model and first contact for grievance processes Enforce safety policies and complete required training and certifications Maintain professional appearance and protect company confidentiality Greet guests warmly, meet their needs, and assist individuals with disabilities Communicate clearly and professionally with guests and staff Build positive team relationships and respond to employee concerns effectively Promote adherence to quality and safety standards Suggest and implement improvements to enhance efficiency, safety, and cost-savings Visually inspect work areas and tools for defects or compliance Perform physical tasks such as standing, lifting up to 50 pounds, and navigating stairs or confined spaces Execute additional duties as assigned by supervisors

Ensure staff collaboration to deliver high-quality service and meet guest needs Inspect staff grooming and attire; address deficiencies immediately Perform opening/closing duties including supply setup, equipment cleaning, and securing areas Inspect storage for cleanliness, organization, and FIFO compliance Conduct scheduled inventories; requisition and stock necessary supplies Monitor dining rooms for seating, safety, and guest well-being Submit maintenance work orders for necessary repairs Assist in hiring, training, scheduling, coaching, and disciplining employees Serve as a role model and first contact for grievance processes Enforce safety policies and complete required training and certifications Maintain professional appearance and protect company confidentiality Greet guests warmly, meet their needs, and assist individuals with disabilities Communicate clearly and professionally with guests and staff Build positive team relationships and respond to employee concerns effectively Promote adherence to quality and safety standards Suggest and implement improvements to enhance efficiency, safety, and cost-savings Visually inspect work areas and tools for defects or compliance Perform physical tasks such as standing, lifting up to 50 pounds, and navigating stairs or confined spaces Execute additional duties as assigned by supervisors

Team Leader profile for Biggest Credit card company Eligibility Criteria Education: Graduate Experience: experienced graduates:3 to 4 years in sales Preferable Industries:Banking,Finance,Tele comm ,Marketing or related field Two-wheeler: Mandatory Salary Range: 25,000 - 40,000 per month. Benefits: PF & ESIC benefits.Plus Incentives based on performance. TA for work-related travel. Payroll: Randstad India Pvt Ltd Job Type Full-time position with a structured salary and benefits. Job Responsibilities: *Manage and lead a team of 10-15 field sales executives *Set and monitor daily, weekly, and monthly sales targets *Conduct regular field visits to guide and support team members *Ensure team members are effectively promoting and selling credit card products *Deliver regular training and coaching to enhance team performance *Handle escalations and customer queries in a professional manner *Track performance metrics and provide daily/weekly reports to management *Coordinate with internal teams to ensure timely processing of applications *Maintain compliance with product and regulatory guidelines Key Skills Required: *Strong leadership and team management *Excellent communication and interpersonal skills *Target-driven and result-oriented *Ability to motivate and drive team performance *Flexibility and willingness to travel regularly for field work Looking for motivated sales professionals who are ready to take the next step in their career with India's top credit card brand. Name:Bijoy Dey-HR Contact:8638131502

Check figures, postings, and documents for accuracy. Organize, secure, and maintain all files, records, cash and cash equivalents in accordance with policies and procedures. Record, store, access, and/or analyze computerized financial information. Classify, code, and summarize numerical and financial data to compile and keep financial records, using journals, ledgers, and/or computers. Prepare, maintain, audit, and distribute statistical, financial, accounting, auditing, or payroll reports and tables. Complete period-end closing procedures and reports as specified. Prepare, review, reconcile, and issue bills, invoices, and account statements according to company procedures. Follow-up and resolve past due accounts and vendor invoices until payment in full is received or resolved. Coordinate tasks and work with other departments; serve as a departmental role model or mentor; assign and ensure work tasks are completed on time and that they meet appropriate quality standards. Report work related accidents, or other injuries immediately upon occurrence to manager/supervisor. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.

HR Executive Attendance, PF & ESI Handling ( females) Apply Now! Dear Candidate, ROBOTICS Technologies seeking a dynamic and results-driven HR Executive – Attendance, PF & ESI Handling to join our team. The ideal candidate will have experience in full-cycle IT recruitment, sourcing top technical talent, and working with US clients. You will be responsible for identifying, screening, and placing IT professionals in contract, contract-to-hire, and full-time roles across various industries. Job Role: Human Resource Specialist Key Responsibilities: Manage and support recruitment, onboarding, and offboarding processes Assist in the development and implementation of HR policies and procedures Maintain accurate employee records and ensure compliance with labour laws Coordinate employee engagement initiatives and events Support performance management and employee development programs Handle employee relations matters with professionalism and confidentiality Partner with leadership on HR strategies and organizational development Administer benefits and support payroll processing (if applicable) Salary : 15000 + Incentives (Performance based)

Guest Relations & Issue Resolution: Contact relevant departments (e.g., Sales, Data Admin, Accounting) to resolve guest issues Answer, record, and address guest calls, questions, and requests promptly Welcome and acknowledge guests per company standards Anticipate guest service needs and express genuine appreciation Sales & Loyalty Services: Use sales techniques such as up-selling to maximize revenue Maintain and enhance guest loyalty while promoting Marriott offerings Determine and offer appropriate guest complimentaries (e.g., rewards points, gift vouchers) Promote internal and external brand image awareness Reservations & Rewards Processing: Handle all reservation requests, changes, and cancellations via phone, fax, or mail Enter Marriott Rewards information accurately into booking systems Process reward redemption requests efficiently Administrative & Team Support: Perform general office duties (filing, typing, emailing, faxing) for Sales & Marketing support Assist management in employee training and motivation efforts Monitor team performance to ensure quality standards are met Communication & Professionalism: Communicate clearly and professionally in both speech and writing Follow telephone etiquette; review and prepare written documents accurately Maintain clean and professional appearance, and protect proprietary information Team Collaboration & Physical Requirements: Support team objectives and maintain positive relationships with coworkers Respond effectively to employee concerns Read and verify various types of information Lift, move, carry, or push items up to 10 pounds independently Perform additional reasonable duties as assigned.

Guest Relations & Issue Resolution: Contact relevant departments (e.g., Sales, Data Admin, Accounting) to resolve guest issues Answer, record, and address guest calls, questions, and requests promptly Welcome and acknowledge guests per company standards Anticipate guest service needs and express genuine appreciation Sales & Loyalty Services: Use sales techniques such as up-selling to maximize revenue Maintain and enhance guest loyalty while promoting Marriott offerings Determine and offer appropriate guest complimentaries (e.g., rewards points, gift vouchers) Promote internal and external brand image awareness Reservations & Rewards Processing: Handle all reservation requests, changes, and cancellations via phone, fax, or mail Enter Marriott Rewards information accurately into booking systems Process reward redemption requests efficiently Administrative & Team Support: Perform general office duties (filing, typing, emailing, faxing) for Sales & Marketing support Assist management in employee training and motivation efforts Monitor team performance to ensure quality standards are met Communication & Professionalism: Communicate clearly and professionally in both speech and writing Follow telephone etiquette; review and prepare written documents accurately Maintain clean and professional appearance, and protect proprietary information Team Collaboration & Physical Requirements: Support team objectives and maintain positive relationships with coworkers Respond effectively to employee concerns Read and verify various types of information Lift, move, carry, or push items up to 10 pounds independently Perform additional reasonable duties as assigned.

Guest Relations & Issue Resolution: Contact relevant departments (e.g., Sales, Data Admin, Accounting) to resolve guest issues Answer, record, and address guest calls, questions, and requests promptly Welcome and acknowledge guests per company standards Anticipate guest service needs and express genuine appreciation Sales & Loyalty Services: Use sales techniques such as up-selling to maximize revenue Maintain and enhance guest loyalty while promoting Marriott offerings Determine and offer appropriate guest complimentaries (e.g., rewards points, gift vouchers) Promote internal and external brand image awareness Reservations & Rewards Processing: Handle all reservation requests, changes, and cancellations via phone, fax, or mail Enter Marriott Rewards information accurately into booking systems Process reward redemption requests efficiently Administrative & Team Support: Perform general office duties (filing, typing, emailing, faxing) for Sales & Marketing support Assist management in employee training and motivation efforts Monitor team performance to ensure quality standards are met Communication & Professionalism: Communicate clearly and professionally in both speech and writing Follow telephone etiquette; review and prepare written documents accurately Maintain clean and professional appearance, and protect proprietary information Team Collaboration & Physical Requirements: Support team objectives and maintain positive relationships with coworkers Respond effectively to employee concerns Read and verify various types of information Lift, move, carry, or push items up to 10 pounds independently Perform additional reasonable duties as assigned

Responsible for supporting all aspects of Concierge functions in accordance with hotel standards. Maintains a concierge service and management philosophy that serves as a guide to respective staff. Assists in developing and maintaining the acknowledgment and service of all guests visiting the location. Supports management to ensure all departments are aware of all guests needs and information prior to arrival that will lead to a unique, memorable and personal stay. Education and Experience High school diploma or GED; 2 years experience in the guest services, front desk, or related professional area. OR 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration or related major; no prior work experience required Maintaining Concierge Goals Coordinates day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis. Develops specific goals and plans to prioritize, organize, and accomplish work. Supports concierge team to keep them focused on the critical components of operations to drive guest satisfaction and the desired financial results. Understands the impact of department s operations on the overall property financial goals and objectives and manages to achieve or exceed goals. Supports the establishment of an effective database to be used by all team members for restaurant and local attractions. Establishes relationships with local attractions, restaurants and other businesses to enhance guests experiences. Provides recommendations and arranges services for guests as requested (e.g., car rental, airline and train tickets, office services, beauty and barber services, baby sitting, repairs, shopping). Maintains awareness of cultural differences needed to meet guests specific needs and requirements. Provides check-in and check-out services and handles reservations when needed. Maintains knowledge of rooms and their locations, services and facilities of the hotel. Ensures repeat and VIP guests are receiving appropriate service and ensures their requests are carried out. Responds to emergency situations using appropriate procedures. Maintains awareness of daily operations and events at the hotel. Maintains knowledge of daily house-count, arrivals/departures, VIPs, scheduled in-house group names, background, activities, locations, and times as well as special requests/arrangements Provides warm welcome and anticipation of guest needs throughout their stay. Encourages and building mutual trust, respect, and cooperation among team members. Serving as a role model to demonstrate appropriate behaviors. Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team. Ensures concierge team effectively handles guest requests and adheres to all hotel policies, procedures and standards while striving towards total guest satisfaction. Ensuring Exceptional Customer Service Assists in ensuring the concierge team provides services that are above and beyond for customer satisfaction and retention. Improves service by assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed. Responds to and handles guest problems and complaints. Sets a positive example for guest relations. Interacts with customers to obtain feedback on quality of product, service levels and overall satisfaction. Supports employees understanding of customer service expectations and parameters. Interacts with guests to obtain feedback on product quality and service levels. Additional Responsibilities Provides information to supervisors and co-workers by telephone, in written form, e-mail, or in person. Analyzes information and evaluates results to choose the best solution and solve problems. Informs and/or updates the executives and the peers on relevant information in a timely manner. Participates in departmental meetings and continually communicates a clear and consistent message regarding the front of house goals to produce desired results.

Responsible for supporting all aspects of Concierge functions in accordance with hotel standards. Maintains a concierge service and management philosophy that serves as a guide to respective staff. Assists in developing and maintaining the acknowledgment and service of all guests visiting the location. Supports management to ensure all departments are aware of all guests needs and information prior to arrival that will lead to a unique, memorable and personal stay. Education and Experience High school diploma or GED; 2 years experience in the guest services, front desk, or related professional area. OR 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration or related major; no prior work experience required Maintaining Concierge Goals Coordinates day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis. Develops specific goals and plans to prioritize, organize, and accomplish work. Supports concierge team to keep them focused on the critical components of operations to drive guest satisfaction and the desired financial results. Understands the impact of department s operations on the overall property financial goals and objectives and manages to achieve or exceed goals. Supports the establishment of an effective database to be used by all team members for restaurant and local attractions. Establishes relationships with local attractions, restaurants and other businesses to enhance guests experiences. Provides recommendations and arranges services for guests as requested (e.g., car rental, airline and train tickets, office services, beauty and barber services, baby sitting, repairs, shopping). Maintains awareness of cultural differences needed to meet guests specific needs and requirements. Provides check-in and check-out services and handles reservations when needed. Maintains knowledge of rooms and their locations, services and facilities of the hotel. Ensures repeat and VIP guests are receiving appropriate service and ensures their requests are carried out. Responds to emergency situations using appropriate procedures. Maintains awareness of daily operations and events at the hotel. Maintains knowledge of daily house-count, arrivals/departures, VIPs, scheduled in-house group names, background, activities, locations, and times as well as special requests/arrangements Provides warm welcome and anticipation of guest needs throughout their stay. Encourages and building mutual trust, respect, and cooperation among team members. Serving as a role model to demonstrate appropriate behaviors. Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team. Ensures concierge team effectively handles guest requests and adheres to all hotel policies, procedures and standards while striving towards total guest satisfaction. Ensuring Exceptional Customer Service Assists in ensuring the concierge team provides services that are above and beyond for customer satisfaction and retention. Improves service by assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed. Responds to and handles guest problems and complaints. Sets a positive example for guest relations. Interacts with customers to obtain feedback on quality of product, service levels and overall satisfaction. Supports employees understanding of customer service expectations and parameters. Interacts with guests to obtain feedback on product quality and service levels. Additional Responsibilities Provides information to supervisors and co-workers by telephone, in written form, e-mail, or in person. Analyzes information and evaluates results to choose the best solution and solve problems. Informs and/or updates the executives and the peers on relevant information in a timely manner. Participates in departmental meetings and continually communicates a clear and consistent message regarding the front of house goals to produce desired results.

Responsible for supporting all aspects of Concierge functions in accordance with hotel standards. Maintains a concierge service and management philosophy that serves as a guide to respective staff. Assists in developing and maintaining the acknowledgment and service of all guests visiting the location. Supports management to ensure all departments are aware of all guests needs and information prior to arrival that will lead to a unique, memorable and personal stay. Education and Experience High school diploma or GED; 2 years experience in the guest services, front desk, or related professional area. OR 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration or related major; no prior work experience required Maintaining Concierge Goals Coordinates day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis. Develops specific goals and plans to prioritize, organize, and accomplish work. Supports concierge team to keep them focused on the critical components of operations to drive guest satisfaction and the desired financial results. Understands the impact of department s operations on the overall property financial goals and objectives and manages to achieve or exceed goals. Supports the establishment of an effective database to be used by all team members for restaurant and local attractions. Establishes relationships with local attractions, restaurants and other businesses to enhance guests experiences. Provides recommendations and arranges services for guests as requested (e.g., car rental, airline and train tickets, office services, beauty and barber services, baby sitting, repairs, shopping). Maintains awareness of cultural differences needed to meet guests specific needs and requirements. Provides check-in and check-out services and handles reservations when needed. Maintains knowledge of rooms and their locations, services and facilities of the hotel. Ensures repeat and VIP guests are receiving appropriate service and ensures their requests are carried out. Responds to emergency situations using appropriate procedures. Maintains awareness of daily operations and events at the hotel. Maintains knowledge of daily house-count, arrivals/departures, VIPs, scheduled in-house group names, background, activities, locations, and times as well as special requests/arrangements Provides warm welcome and anticipation of guest needs throughout their stay. Encourages and building mutual trust, respect, and cooperation among team members. Serving as a role model to demonstrate appropriate behaviors. Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team. Ensures concierge team effectively handles guest requests and adheres to all hotel policies, procedures and standards while striving towards total guest satisfaction. Ensuring Exceptional Customer Service Assists in ensuring the concierge team provides services that are above and beyond for customer satisfaction and retention. Improves service by assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed. Responds to and handles guest problems and complaints. Sets a positive example for guest relations. Interacts with customers to obtain feedback on quality of product, service levels and overall satisfaction. Supports employees understanding of customer service expectations and parameters. Interacts with guests to obtain feedback on product quality and service levels. Additional Responsibilities Provides information to supervisors and co-workers by telephone, in written form, e-mail, or in person. Analyzes information and evaluates results to choose the best solution and solve problems. Informs and/or updates the executives and the peers on relevant information in a timely manner. Participates in departmental meetings and continually communicates a clear and consistent message regarding the front of house goals to produce desired results.

Install, maintain, perform preventative maintenance on, and recommend replacement of tools, appliances, and equipment. Calibrate all controls, gauges, meters, etc. Identify, locate, and operate all shut-off valves. Order, mark, and stock parts and supplies as needed. Maintain inventory and purchase orders log. Inspect tools, equipment, or machines. Enter and locate work-related information using computers. Operate power lift. Complete the life safety checklist, including the fire-pump run test and generator run test. Inspect fire sprinkler valves and alarm systems. Assist in development of disaster response protocols. Respond and attend to guest repair requests. Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees. Follow all company and safety and security policies and procedures; report maintenance problems, safety hazards, accidents, or injuries; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional and maintain confidentiality of proprietary information. Welcome and acknowledge all guests according to company standards, anticipate and address guests service needs, and assist individuals with disabilities. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards; and identify, recommend, develop, and implement new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings. Speak with others using clear and professional language. Visually inspect tools, equipment, or machines. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Grasp, turn, and manipulate objects of varying size and weight. Stand, sit, or walk for an extended period of time. Move up and down stairs and/or service ramps. Perform other reasonable job duties as requested by Supervisors.

Heading team of Cluster Heads, Branch Managers & large team of FLS, trainers & support team Training & Motivating entire Regional agency sales team Responsible for Regional Projects/Sales Strategy/Planning/RNR Assisting National Head for Sales Target Required Candidate profile Need hardcore sales experience in AGENCY Sales Candidates Having Exp- 12 to 18 yrs Insurance Industry would be highly preferred Should have handled large sales team Nationally Age- 40 to 45 yrs mx

Job Summary : We are seeking a high-performing and goal-oriented Sales Manager to lead our real estate sales team. The ideal candidate should possess a deep understanding of the real estate market, customer behavior, and team management. This role involves developing strategies to increase sales, achieve targets, and build strong client relationships. Key Responsibilities : Lead, train, and motivate the sales team to achieve monthly and annual targets. Develop and execute strategic sales plans to expand the customer base and achieve sales growth. Identify potential clients, conduct site visits, and close high-value deals. Monitor market trends, competitor activities, and pricing strategies to maintain a competitive edge. Coordinate with the marketing team for campaigns, digital leads, and promotional events. Manage CRM systems to ensure timely follow-ups and accurate sales reporting. Build and maintain strong, long-lasting client relationships and ensure high customer satisfaction. Prepare sales forecasts, pipeline reports, and performance analysis. Handle client escalations and provide resolution in a professional manner. Collaborate with cross-functional teams including CRM, Admin, Legal, and Finance for smooth client onboarding and documentation. Required Skills & Qualifications : Bachelors degree in Business, Marketing, or related field (MBA preferred). Proven track record of successful real estate sales. Strong leadership, negotiation, and closing skills. Excellent communication and interpersonal abilities. Ability to work under pressure and meet strict deadlines. Familiarity with real estate software tools (CRM, lead management, etc.).