Supplier Relationship Analyst

Role responsibilities:

• Reporting to Supplier Relationship Manager in delivering supplier management activities for West Asia
• Support liaison within West Asia, ensuring seamless communication and coordination between global supplier relationship strategies and local operational requirements
• Collaborate with the West Asia Supplier Relationship Manager to deliver comprehensive operational and tactical support for global supplier relationship initiatives, ensuring alignment with organizational objectives and best practices
• Support escalations from the Aravo helpdesk, addressing general internal and external user challenges to ensure smooth system operation and user satisfaction
• Demonstrate attention to detail in processing requests from internal JLL stakeholders, and suppliers, prioritizing accuracy and timeliness to maintain high service standards
• Conduct thorough supplier data due diligence reviews, support implementing appropriate actions based on findings to mitigate risks and ensure compliance with company policies and regulatory requirements
• Maintain the integrity of supplier data within the Aravo system, including regular review and revision of contact information, remittance details, compliance status, and payment methods to support efficient supplier management processes
• Initiate and manage Aravo workflows to facilitate accurate data mapping across integrated systems, enhancing overall data consistency and reliability
• Perform Vendor Management Cleanup (VMC) activities with precision, applying rigorous due diligence to streamline the supplier database and optimize vendor relationships
• Actively contribute to the Sourcing & Procurement department's continuous improvement efforts by identifying opportunities for process enhancement, proposing innovative solutions, and participating in the implementation of efficiency-driving initiatives

Required Skills and Experience:

• Sound written and verbal communication skills, demonstrating the ability to effectively engage with a diverse range of stakeholders, including clients, internal JLL requestors, and suppliers across various levels of seniority
• Proven track record in prioritizing and managing multiple high-priority deliverables within stringent timelines, showcasing strong organizational skills and the ability to meet daily, weekly, and monthly objectives
• Demonstrated aptitude for navigating and resolving complex, ambiguous problems with innovative and effective solutions, exhibiting critical thinking and analytical skills
• Strong attention to detail, particularly in data management and revision processes, ensuring the highest standards of accuracy and data integrity
• Advanced competency in the Microsoft Office suite, including Outlook, Excel, and Teams
• Good liaising and stakeholder management capabilities

Desired experience and technical skills:

Preferred skills that will provide additional advantage but not must:

• Experience in Sourcing and Procurement function
• Proficiency in Aravo supplier onboarding software
• Proficiency in JD, Jaggaer, and Corrigo software systems

Experience Level:

• Total 2-4 years experience

Academic Qualifications:

• Graduate in any stream.