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Nxtwave Disruptive Technologies
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Success Coach - Kannada- Work From Office - Hyderabad

Success Coach - Kannada- Work From Office - Hyderabad

Nxtwave Disruptive Technologies

0 - 2 years

3 Lacs

Ballari Bengaluru Bagalkot

Posted:1 week ago| Platform:

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Skills Required

Coaching Query Resolution Student Engagement Communication Skills Timely Resolution Leadership Time Management Spreadsheets Adaptability Problem Solving Multitasking Leadership Skills Public Speaking Time Management Skills Feedback Mentoring CRM Interpersonal Skills

Work Mode

Work from Office

Job Type

Full Time

Job Description

Key Responsibilities:

Student & Parent Engagement

Guide and support students in their learning journey through regular interactions.
Address student and parent queries, ensuring timely resolutions and follow-ups.
Maintain accurate records of interactions and progress in CRM systems.

Supporting Students & Daily Operations

Facilitate exams, campus activities, and admin tasks for smooth operations.
Act as a bridge between students and internal teams for effective communication.

Keeping Students Engaged & Supported

Encourage student participation in activities and celebrate achievements.
Identify students needing extra support and escalate as needed.

Ensuring Quality & Continuous Improvement

Manage student support tickets and ensure timely query resolution.
Track student engagement, collect feedback, and improve overall satisfaction.

Cross-Functional Collaboration

Assist in CRM management, data tracking, and process enhancements.
Work closely with internal teams to implement and test new initiatives.

What Were Looking For:

Must-Have Skills

Good Communication Skills:
Native speaker of
Kannada
and Proficiency in
English
.
Public Speaking Skills:
Ability to confidently address and engage a large audience.
Tech Proficiency:
Basic proficiency in spreadsheets, AI tools, and digital platforms.

Additional Qualities

Experience:
Prior experience in mentoring, coaching, or customer support roles is preferred / experience in the edtech industry.
Interpersonal Excellence:
Positive attitude, emotional intelligence, and strong problem-solving skills.
Time Management & Adaptability:
Ability to multitask, prioritize tasks, and handle dynamic learning environments.

Employment Type :

Location:

Work Timings:

CTC : 3 LPA - 3.6 LPA

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