Strategic Account Manager

Strategic Account Manager- Mumbai- Telecom Industry

Note: This role is open for female candidates only and must be willing to travel PAN India as per business requirements and Immediate joiners to 15 days notice period candidates will be Preferred.

Required Skills: Customer Relationship Management (CRM), Excellent communication and presentation skills, Cross functional collaboration, OEM sales

Experience: 5-7 years

Salary: 12-14 LPA

Work Mode: Onsite (6 day working)

Age Criteria: Candidate age should not be more than 32 years.

Job Summary:
We are seeking a experienced Strategic Account Manager with 5 to 7 years of experience in Sales Service and Marketing domains. The ideal candidate will be responsible for managing client relationships ensuring client satisfaction and driving business growth. This hybrid role requires a deep understanding of OEM sales and the ability to travel as needed.

Must Have:

● Must have Excellent Communication skills

● Must be good in Client Relationship Handling (CRM)

● Must be willing to travel PAN India as per business requirements.

● Looking for Mumbai location candidates (preferred)

● Must have good Technical skills, and working knowledge of ISP, Broadband etc.

Responsibilities:

• Manage and nurture client relationships to ensure long-term satisfaction and loyalty.
• Develop andimplement strategies to enhance client engagement and retention.
• Provide expert guidance on sales service and marketing initiatives to drive business growth.
• Collaborate with cross-functional teams to deliver exceptional client experiences.
• Analyze client feedback and market trends to identify opportunities for improvement.
• Develop and execute client communication plans to keep clients informed and engaged.
• Lead client meetings and presentations to showcase the value of our services.
• Ensure timely resolution of client issues and concerns to maintain high satisfaction levels.
• Monitor and report on client relationship metrics to track progress and identify areas for improvement.
• Coordinate with internal teams to ensure seamless service delivery and client support.
• Stay updated on industry trends and best practices to provide innovative solutions to clients.
• Travel as required to meet with clients and attend industry events.
• Maintain a high level of professionalism and integrity in all client interactions.

Job Type: Full-time

Pay: ₹1,200,000.00 - ₹1,400,000.00 per year

Application Question(s):

• Are you an immediate joiner?
• Do you have experience in CRM and OEM Sales?
• Do you have good Technical skills, and working knowledge of ISP, Broadband etc?

Location:

• Mumbai, Maharashtra (Required)

Willingness to travel:

• 75% (Required)

Work Location: In person

Speak with the employer
+91 8096485504