Store Manager

Position: Store Manager Key Responsibilities: • Oversee and manage all aspects of retail operations, including cash handling, day-to-day store functions, inventory management, and shelf-life control. • Lead recruitment, training, and motivation of the store team, fostering an environment of high performance and collaboration. • Drive sales across multiple channels, including in-store, corporate accounts, and bulk orders, ensuring consistent revenue growth. • Ensure the proper management and maintenance of all store assets, equipment, and facilities to uphold the brand's standards. • Implement and maintain visual merchandising strategies to create an appealing and engaging shopping experience. • Address and resolve customer concerns with a diplomatic and solutionoriented approach, maintaining high levels of customer satisfaction. • Monitor store performance and provide actionable insights to improve operations and meet business objectives. • Managing e-commerce order fulfilment. Including but not limited to overseeing the entire process from order placement to final delivery, ensuring timely and accurate processing. Candidate Qualifications & Skills: • Male candidates preferred. • A minimum of 3-8 years of experience in luxury retail, food retail, or hospitality, with at least 2 years in a leadership or managerial role. • Exceptional customer service and communication skills, with the ability to manage relationships and handle complex customer interactions. • Highly organized, detail-oriented, and able to structure and prioritize tasks effectively to meet deadlines and goals. • Strong leadership skills, with a focus on driving execution, meeting targets, and ensuring team accountability. • A graduate degree in any discipline; an MBA or diploma in Retail Management is a plus, though not essential. • A no-nonsense approach toward achieving results while maintaining high standards of performance and professionalism. Job Location: Bangalore. Reporting To: Operations Manager  About Us: Burgundy Brand Collective is one of India's fastest-growing specialty retail companies with stores in 9 cities. The company partners with best-in-class international luxury brands to offer Indians a window to the finest food and lifestyle themes from across the world. Our brand portfolio includes Royce’ Chocolate- a premium Japanese confectionery brand, Onitsuka Tiger - a leading Japanese fashion and lifestyle brand, Provenance Gifts – a marketplace for curated gourmet gifts, Ligne Roset – a luxury French contemporary furniture brand and Jacadi Paris - a luxury French children's wear brand. The plan is to aggressively (yet astutely) scale out a portfolio of international brands pan-India.