Posted:1 week ago|
Platform:
On-site
Full Time
Key Responsibilities Lead the Site reliability engineering team Layout schedule and shift plans for the team Manage tickets and allocate tasks for team members Work collaboratively with peers and management Ensure transparent communication with the customer Provide direction and assistance to team members Record and track team SLAs and workflows Ensure that the monitoring systems and procedures are aligned with industry best practices, regulatory requirements, and security policies. Implement metrics-driven processes to ensure service quality Skill Set Knowledge in monitoring tools such as Zabbix, Nagios, etc Knowledge/experience in ticketing systems such as Zoho Desk /JIRA etc Strong problem-solving skills, particularly in investigating and analyzing recurring issues. Hands-on knowledge of Linux fundamentals, System administration, scripting, performance tuning, etc Strong problem-solving skills and ability to think under pressure Basic knowledge of cloud environments such as AWS, Azure, Google Cloud, etc Basic knowledge of networking, routing and switching Communication and documentation skills Experience: 5 – 7 years of L2 monitoring Apply Now → Show more Show less
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Kochi, Chennai
11.0 - 15.0 Lacs P.A.
Kochi, Kerala, India
Salary: Not disclosed
Kochi, Kerala, India
Salary: Not disclosed
