Sr. QA/QC Engineer

Job Summary:

The Head of QA/QC will lead and oversee the Quality Assurance and Quality Control functions to ensure Bellis Hardware’s products (lever handles, pull handles, and other hardware) consistently meet customer expectations. This role involves establishing quality systems, managing inspections, improving processes, training teams, and ensuring defect-free production and packaging.

Key Responsibilities:

• Quality Strategy & Management:
• Develop and implement the Quality Management System (QMS) for the factory.
• Set quality KPIs for production, raw materials, and finished goods.
• Establish inspection and reporting systems to ensure product reliability.
• Quality Assurance (Process Focus):
• Create inspection plans, process audits, and SOPs for each stage of production (casting, machining, polishing, plating, assembly, and packaging).
• Approve supplier quality checks and ensure all incoming raw materials meet requirements.
• Oversee in-house testing for durability, finish, and functionality.
• Quality Control (Product Focus):
• Supervise incoming, in-process, and final inspections to ensure zero defects.
• Monitor packaging quality for exports and domestic shipments.
• Approve final product releases before dispatch.
• Team Leadership & Training:
• Build and manage a QA/QC team of engineers, inspectors, and technicians.
• Train production teams on quality checks, defect prevention, and process discipline.
• Customer & Audit Management:
• Handle client quality audits and inspections.
• Investigate customer complaints and production issues and ensure corrective actions are taken promptly.
• Continuous Improvement:
• Drive process improvements to reduce defects, rework, and wastage.
• Conduct root cause analysis for recurring issues and implement solutions.

Qualifications & Skills:

• Bachelor’s Degree in Mechanical/Production Engineering (or equivalent).
• 4 years of experience in QA/QC, preferably in hardware, metal, or manufacturing industries.
• Strong understanding of production processes, quality tools, and team leadership.
• Excellent skills in problem-solving, communication, and process improvement.

Key Performance Indicators (KPIs):

• % of Defect-Free Products Shipped
• Customer Complaint Rate (monthly)
• On-Time Audit Pass Rate
• Supplier Quality Rating
• Reduction in Rework and Scrap Costs

Job Types: Full-time, Permanent

Pay: ₹25,000.00 - ₹30,000.00 per month

Benefits:

• Health insurance
• Provident Fund

Work Location: In person