Sr. Custom EMR Consultant

GAVS Technologies

4 - 8 years

8 - 12 Lacs

Chennai

Posted:3 days ago| Platform:

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Skills Required

project management configuration issue resolution engine calibration root cause analysis engine testing sql server plsql technical support emission incident management migration integration troubleshooting performance optimization sap hana

Work Mode

Work from Office

Job Type

Full Time

Job Description

Technical Support: Addressing customer inquiries, resolving issues, and providing guidance on using the application.
Troubleshooting: Identifying and resolving technical problems, including software bugs, hardware issues, and integration problems.
Documentation: Maintaining documentation for system configurations, troubleshooting steps, and resolutions.
Training: Providing training to new users on how to use the application.
Incident Management: Managing incidents, prioritizing issues, and escalating when necessary.
Application Maintenance: Performing regular updates, patches, and maintenance tasks to ensure optimal performance.
Collaboration: Working with development, design, and other teams to resolve complex issues.
Root Cause Analysis: Identifying the underlying reasons for issues and implementing solutions.
Performance Optimization: Monitoring application performance and optimizing it for efficiency.
Security: Implementing and maintaining security policies and procedures.
System Upgrades and Migrations: Planning and executing system upgrades and migrations.

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