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3.0 - 8.0 years

5 - 9 Lacs

Hyderabad

Work from Office

Procurement Analyst (Strategic Sourcing, Contract Negotiation, Spend Analysis) What is the Enterprise Vendor Management group responsible for? The Enterprise Vendor Management team supports strategic initiatives and firm-wide objectives through the global management of labor and non-labor vendors for the purpose of delivering high quality vendor products and services to grow our investment management business, while optimizing the total cost of ownership. What are the ongoing responsibilities of a Procurement Analyst? You will be a part of the Global team covering a multi hundred-million-dollar Technology Spend Portfolio You will be with the Global Tech & Business teams to understand their requirements for services, products, and platforms You will work on new opportunities, renewals, extensions, buying additional modules, and services You will be responsible for completing the assigned sourcing and contracting requests, while ensuring all records are up to date You will follow up on requests during various stages and provide regular updates to stakeholders in the business, technology, legal, infosec and data privacy teams You will launch and conduct sourcing events and monitor the intake queues for technology products and services requests You will be involved in supplier negotiations (including contracts, commercials, sourcing events) You will review, comment, and redline contract documents (MSAs, SOWS, EULA, Order Forms & Others.) You will partner with Legal to work through conflicting or difficult positions by thinking critically to provide recommendations or alternative options You will manage complex high value sourcing projects from time to time, to ensure optimal pricing and mutually favorable contractual terms, while balancing risk and value You will build partnerships with key stakeholders and leverage relationships to influence strategic sourcing initiatives. What ideal qualifications, skills & experience would help someone to be successful? Minimum of 3+ years of experience in Strategic Sourcing, Procurement, and/or Vendor Management with a focus in the Technology category. (Financial services industry experience is preferred) Minimum of bachelors degree or equivalent experience A reasonable understanding of sourcing and contracting principles & methodologies Ability to perform data & spend analytics Familiarity in reviewing contracts including general contract provisions, redlines, comments, etc. Intermediate excel skills (Pivots, Formulas, Queries, Macros) Familiarity in creating sourcing events, contract requests, and contract workspaces Comfortable in dealing with ambiguity and navigating through situations without clear directions Handle multiple, sometimes competing priorities and managing them with a calm, collected approach Familiarity with Coupa, Ariba, Ivalua, GEP, OR other S2P application suites is a plus Familiarity with data visualization tools (Power BI Qlik Tableau) is a plus Job Level - Individual Contributor Work Shift Timings - 2:00 PM 11:00 PM IST

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3.0 - 7.0 years

0 Lacs

karnataka

On-site

As an experienced candidate with 3 to 5 years of expertise, you will be responsible for vendor management activities. Your primary duties will involve identifying new partners based on organizational requirements and expanding into new geographical locations to enhance the vendor network. Key responsibilities include negotiating and finalizing Statements of Work (SOW), contracts, and commercial agreements with partners. You will also be in charge of partner governance, ensuring a smooth working relationship with all partners. In addition, you will be required to provide additional support for requirements in ongoing projects and ensure that all processes and compliance standards are met. Generating reports and ensuring adherence to established protocols will also be part of your role. Furthermore, you will be responsible for managing teams effectively, handling stakeholder relationships, and demonstrating strong behavioral skills to foster a productive work environment. Your ability to communicate effectively and collaborate with various stakeholders will be crucial for success in this role.,

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5.0 - 16.0 years

14 - 15 Lacs

Mumbai

Work from Office

170+ Years Strong. Industry Leader. Global Impact. At Pinkerton, the mission is to protect our clients. To do this, we provide enterprise risk management services and programs specifically designed for each client. Pinkerton employees are one of our most important assets and critical to the delivery of world-class solutions. Bonded together, we share a commitment to integrity, vigilance, and excellence. Pinkerton is an inclusive employer who seeks candidates with diverse backgrounds, experiences, and perspectives to join our family of industry subject matter experts. The Event Security Specialist assigned to one of Pinkerton s largest global clients, will provide event planning and coordination for the Global Security team. The Event Security Specialist role is broad and requires strong operational, strategic and interpersonal skills. ESS interface with employees and support and manage all security operations for in-person and virtual events Responsibilities Represent Pinkerton s core values of integrity, vigilance, and excellence. Serve as the main point of contact and leadership decision maker for events operations. Organize and lead staff meetings, cross functional team meetings, and special events. Ensure an appropriate accreditation and validation system is in place for all delegates, visitors and other security personnel accredited by the organizers. . Maintain knowledge and awareness of all SOW clauses to ensure all deliverables are met. Establish and oversee service level management function through preparation and client presentation of monthly service reviews, quarterly business reviews, and formalized SLA reporting. Develop Standard Operating Procedures (SOPs) as required. Report any security incidents which occur during events. Capture, present metrics and produce weekly reports for management where required. Capture, report and monitor lessons learned from all events to ensure continuous improvement. Undertake any other ad hoc security duties or administrative tasks as directed by the Global Security Event Regional Lead. Planning may include venue reconnaissance and the production of a written report making recommendations to enhance the overall effectiveness of the security arrangements, including supporting rationale, contingencies for raised threat, policy / decision log and an audit trail. Build and maintain relationships with multiple internal and external stakeholders, including where necessary local law enforcement personnel, emergency medical services, business representatives and other government agencies to maintain security, service delivery and operational excellence All other duties, as assigned. Qualifications Bachelor s degree,.with minimum of 2 Years experience within event planning, event security management or a similar level of responsibility in the security industry Confident and self-motivated. Effective written and verbal communication skills. Able to develop and sustain strong internal and external partnerships. Able to manage multiple projects simultaneously with competing priorities and deadlines. Able to analyze complex situations and recommend solutions. Consistently delivers on commitments and achieves expected business results. Able to adapt within a fast-paced global environment. Computer skills; Microsoft Office. Working Conditions: With or without reasonable accommodation, requires the physical and mental capacity to effectively perform all essential functions; Regular computer usage. Occasional reaching and lifting of small objects and operating office equipment. Frequent sitting, standing, and/or walking. Ability to work evenings and/or weekends, as needed. Travel to support global event operations, as required.

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6.0 - 8.0 years

5 - 14 Lacs

Hyderabad, Pune, Chennai

Work from Office

SAP Fieldglass VMS, Contingent workforce Management, SOW, Worker Lifecycle, Timesheet and invoice management, Compliance Tracking, Fieldglass module, Ariba, Projects

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5.0 - 10.0 years

9 - 13 Lacs

Gurugram

Work from Office

Role Overview We are seeking a dynamic Techno-Commercial Specialist with expertise in Teamcenter PLM to bridge the gap between technical capability and commercial strategy. The role requires a deep understanding of Teamcenter modules, customer requirements, and the ability to support sales through technical presentations, solution design, and proposal development. Key Responsibilities Understand client requirements and map them with Teamcenter capabilities. Conduct product demonstrations, technical presentations, and proof-of-concept sessions. Collaborate with sales and technical teams to design solutions and create techno-commercial proposals. Conduct and lead partner enablement sessions to drive awareness and capability building. Perform regular partner pre-sales reviews to ensure solution alignment and business readiness. Travel pan-India to support partners in physical events, roadshows, and expos. Prepare and present value propositions tailored to customer needs. Work closely with Siemens and internal stakeholders to align on licensing, pricing, and configurations. Assist in preparing RFP/RFI responses, BOQ, SOW, and solution documentation. Track market trends, customer feedback, and competitive activity to refine offerings. Support post-sales handover to implementation teams for a smooth transition. Required Skills & Experience 5-8 years of experience in a techno-commercial or pre-sales role in PLM space. Hands-on knowledge of Siemens Teamcenter (at least one of: Engineering, Manufacturing, Change Management, etc.) Understanding of Teamcenter architecture, licensing, and deployment models. Strong communication and presentation skills to interface with technical and business stakeholders. Proven experience in responding to RFIs/RFPs and creating value-based proposals. Ability to articulate ROI and business benefits of PLM systems. Qualifications Bachelors Degree in Engineering (Mechanical, Electrical, or IT preferred). Siemens PLM Certification (advantage). Exposure to NX or Solid Edge is a plus. Knowledge of cloud deployments or integration with ERP systems (SAP, Oracle) is desirable. Audio And Video Device Service, Presales, Siemens

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1.0 - 3.0 years

3 - 5 Lacs

Ahmedabad

Work from Office

We are seeking a motivated and dynamic AWS SolutionsArchitect to join our team. The ideal candidate will have a strongunderstanding of cloud technologies, particularly AWS, with proven experiencein designing, implementing, and maintaining cloud solutions. This role willinvolve engaging directly with customers to understand their needs, buildingtailored solutions, and ensuring the successful deployment of AWS-basedarchitectures. If you are passionate about cloud technology, enjoycustomer-facing roles, and thrive on solving complex technical challenges, we\u2019dlove to hear from you. Key Responsibilities: Customer Interaction: Engage with clients to understand their business needs, technical requirements, and objectives. Act as the primary point of contact for AWS-related discussions and provide thought leadership during solution design. Solution Design & Building: Design, develop, and implement scalable, secure, and cost-effective AWS solutions tailored to the customer\u2019s specific needs. Proposal & SOW Creation: Prepare proposals, Statements of Work (SOW), and design documents that clearly articulate the solution, timeline, and scope of the project. Documentation: Create detailed architecture diagrams, design documentation, and operational manuals to support the solution lifecycle. Collaboration: Work closely with cross-functional teams including project managers, developers, and engineers to ensure successful project delivery. Maintain Best Practices: Ensure adherence to AWS best practices, including security, performance, scalability, and cost optimization. Requirements Requirements: Experience: Minimum of 1-2 years of experience in cloud solution design, with hands-on experience in implementing and maintaining AWS-based solutions. Technical Skills: Strong understanding of AWS services (e.g., EC2, S3, VPC, Lambda, RDS, etc.). Experience with infrastructure-as-code (e.g., AWS CloudFormation, Terraform). Familiarity with security best practices in the cloud. Problem Solving & Solutioning: Ability to understand complex business requirements and design scalable, high-performance, and secure cloud solutions. Customer Interaction: Strong communication skills and experience in customer-facing roles. Ability to convey complex technical concepts to non-technical stakeholders. Documentation Skills: Proficient in creating clear and concise technical documentation, including architecture diagrams, project plans, and proposals. Preferred: AWS Certified Solutions Architect \u2013 Associate or other relevant AWS certifications. Nice to Have: Hands-on experience with other cloud platforms (e.g., Azure, Google Cloud) is a plus. Knowledge of containerization (e.g., Docker, Kubernetes) and DevOps practices. Experience with cloud migration projects and hybrid cloud environments. Why Join Us? Collaborative Environment: Work with a talented team of professionals and be part of a culture that values knowledge sharing and continuous learning. Career Growth: Opportunities for professional development and AWS certifications. Impactful Work: Help shape the future of cloud architecture by working on innovative projects for leading clients. We look forward to exploring how you can contribute to ourteam\u2019s success .

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4.0 - 9.0 years

8 - 12 Lacs

Kolkata, Mumbai, New Delhi

Work from Office

Accelerate your development and exposure to high performance applications and cloud infrastructure. Join Faptic Technology (remote or hybrid), a fast-growing scale-up organization with an ambition to be recognized as one of the leading technology companies in Europe. Our global client base needs builders: engineers and developers who love technology, have deep expertise in software and cloud technologies, and importantly, have a passion for culture and customers. We obsess about our customers We build outstanding technical solutions We create an awesome culture We accelerate learning and careers Technology We are seeking a skilled Power Platform Developer with comprehensive experience in Power Apps, Pages, Automate, Dataverse & BI and general data integration to join our dynamic team. The ideal candidate will have a strong background in developing and deploying Power Platform solutions, integrating Power BI reports and dashboards, and ensuring seamless data integration from multiple sources. Your activities will include: Power Platform Development: Design and develop customized PowerApps and Automate applications tailored to business requirements. Utilize Power Apps formulas and development methods to create both canvas and model-driven apps. Implement variables (contextual and global), collections, and business rules to enhance app functionality. Conduct thorough testing and debugging to ensure optimal performance and user experience. Power BI Integration: Integrate Power BI reports and dashboards into PowerApps to provide comprehensive data insights. Design and develop Power BI solutions including data modeling, DAX expressions, and visualizations. Work with various data sources and utilize import and direct query connectivity modes. Create and manage calculated columns, measures, and transformations within Power BI. Data Integration and Management: Connect to various data sources such as SQL Server, OneDrive for Business, and others to pull data into Dataverse and Power BI. Develop, test, and implement data integration solutions ensuring data integrity and reliability. Perform database management tasks including backup, restore, and optimization using T-SQL. Write and maintain DDL/DML/DCL commands for efficient data manipulation and storage. Project Management: Engage with stakeholders to gather requirements and manage project lifecycles using agile methodologies. Provide consistent support and handle production issues and escalations within SLA. Participate in code reviews and contribute to the continuous improvement of development practices. Document and communicate project progress, challenges, and solutions effectively. Additional Responsibilities: Stay updated with the latest Power Platform, Power BI, and data integration technologies. Train and mentor junior team members and share best practices. Create and maintain technical documentation and user guides. Experience Required: Bachelor s degree in computer science, Information Technology, or a related field. 4+ years of experience in IT with a focus on PowerApps and Power BI development. Proven experience with PowerApps, including creating canvas and model-driven apps. Strong knowledge of Power BI including data modeling, DAX expressions, and data visualization. Expertise in SQL Server management, T-SQL, and data integration techniques. Experience with REST APIs, Power Automate, and Microsoft 365 tools. Familiarity with agile methodologies and project management tools such as DevOps. Excellent problem-solving skills, attention to detail, and ability to work independently. Strong communication and interpersonal skills. Preferred Certifications: Microsoft Certified: Power Platform Fundamentals (PL-900) or equivalent. Certified Safe Agilist or other relevant certifications. Benefits at Faptic: Private medical insurance Training on market trends and client needs Continuous personal improvement - 8h/month during work hours Lunch on Friday (twice per month, we pay) 21 days annual leave, with one day per year extra up to 25 days 3 days sick leave without medical proof off 1 day for your Birthday off 0.5 days Christmas Shopping off Competitive package Quarterly fun budget for team events 10+ years of programme management experience in technology delivery, with time spent in a consulting or services environment. Strong commercial and financial acumen comfortable building pricing models and managing costs.

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2.0 - 7.0 years

5 - 9 Lacs

Bengaluru

Hybrid

About Us Capco, a Wipro company, is a global technology and management consulting firm. Awarded with Consultancy of the year in the British Bank Award and has been ranked Top 100 Best Companies for Women in India 2022 by Avtar & Seramount . With our presence across 32 cities across globe, we support 100+ clients across banking, financial and Energy sectors. We are recognized for our deep transformation execution and delivery. WHY JOIN CAPCO? You will work on engaging projects with the largest international and local banks, insurance companies, payment service providers and other key players in the industry. The projects that will transform the financial services industry. MAKE AN IMPACT Innovative thinking, delivery excellence and thought leadership to help our clients transform their business. Together with our clients and industry partners, we deliver disruptive work that is changing energy and financial services. #BEYOURSELFATWORK Capco has a tolerant, open culture that values diversity, inclusivity, and creativity. CAREER ADVANCEMENT With no forced hierarchy at Capco, everyone has the opportunity to grow as we grow, taking their career into their own hands. DIVERSITY & INCLUSION We believe that diversity of people and perspective gives us a competitive advantage. Cash Applications Grade: M1/M2- Analyst/ Senior Analyst Shift: Rotational 7:00 PM to 4:00 AM IST (US Shift) Location: Bangalore EC Office Qualification: Commerce Graduate or Postgraduate Experience: 4 to 7 years BFSI Industry Operations/Order Management (PLM) experience in a medium or large organization Notice Period: Up to 30 days Work from Office Requirement: Hybrid mode JD: Key Responsibilities Create and manage customer master records in ERP systems Set up new projects and contracts based on deal reviews and SoWs/Contracts Amend contracts according to change orders Update or modify revenue budgets and TCVs as specified in SoWs or change orders Review contracts for compliance and accuracy Assign and reallocate resources as required Communicate with onshore operations teams and PMs for project updates and corrections Monitor missing and unapproved time sheets and distribute related reports Maintain documentation for client-specific exceptions Process time and expense corrections upon request Well-versed on T&M, FP, and RR project concepts Adjust bill rates and perform pricing or repricing rate corrections Update revenue forecasts in reporting tools Follow up on pipeline opportunities with project managers Create pricing templates and sales opportunities for new deals Analyse actuals V/s forecast revenue and update comments accordingly Collaborate with billing teams on rate corrections, customer information changes, and contract amendments Prepare reports for operations teams or project managers Support SOX and substantive audits Manage group mailboxes Review and update process documents quarterly Skills: Proficient in Microsoft Excel Highly organized, with the ability to manage tight deadlines Strong verbal and written communication skills Keen attention to detail Adheres to established timelines and SLAs Possesses a solid understanding of business processes, systems, and tools Comfortable working in a fast-paced environment Experience with PeopleSoft/ SAP is preferred

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3.0 - 5.0 years

25 - 30 Lacs

Bengaluru

Work from Office

Job Description As an Integrated Campaigns Programs Lead, you will play a pivotal role in driving demand generation through strategic third-party vendor partnerships. In this role, you will collaborate with campaign leaders to jointly define 3rd party channel strategies, optimize investments, experiment with new marketing approaches, and solve complex operational challenges. Youll get hands-on with MarTech innovations, Account-Based Marketing (ABM) tactics, and data-driven optimization all while pushing the boundaries of how we engage and convert our Ideal Customer Profile (ICP). If youre a strategic thinker who thrives at the intersection of creativity, analytics, and execution and you love the challenge of managing high-value partnerships this role is for you. Key Responsibilities Program Strategy & Execution: Co-own the investment strategy for high-performing third-party programs, working alongside campaign leaders to align budget allocation with business objectives. Develop scalable, data-driven programs that target the right ICP in the TAM across content syndication, BANT lead generation, and webinar activations. Experiment boldly test innovative campaign approaches, optimize for conversions, and unlock new ways to drive pipeline growth. Work cross-functionally with marketing, sales, finance, and analytics teams to ensure on-time execution and measure impact. Build feedback loops to continuously refine and optimize programs based on performance insights and sales feedback. Vendor Management & Negotiation: Negotiate high-value contracts and pricing models to drive the best outcomes balancing cost efficiency with quality lead generation. Manage the end-to-end contract lifecycle from SOW approvals to finance sign-offs and invoice tracking to ensure operational excellence. Build strategic, long-term relationships with partners, fostering innovation and collaboration to enhance campaign performance. Performance Monitoring & Analytics: Be the data-driven decision-maker track performance metrics, analyze pipeline contribution, and adjust spend based on real-time insights. Own post-campaign analysis identify trends, optimize lead flows, and recommend best practices to improve conversion rates. Present insightful performance reports to key stakeholders, influencing future investments and strategic pivots. Qualifications Education & Experience: Bachelor s degree in Marketing, Business, Communications, or a related field. 3-5 years of experience in campaign management, vendor negotia

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10.0 - 15.0 years

8 - 12 Lacs

Pune

Work from Office

Were looking for a highly experienced and results-driven NOC Operations Manager to lead our 24x7 Network Operations Center. The ideal candidate will bring strong technical knowledge, customer-focused leadership, and a deep commitment to SLA-driven service delivery. Key Responsibilities: Lead and manage end-to-end NOC operations and a 24x7 multi-shift support team. Ensure seamless monitoring, alert handling, incident resolution, and escalation procedures. Drive operational excellence with proactive fault detection and resolution strategies. Define and track internal/external SLAs and key performance indicators (KPIs). Coordinate with cross-functional teams including Engineering, Field Support, and TAC. Manage escalations and lead the resolution of complex customer-reported issues. Conduct thorough Root Cause Analysis (RCA) and ensure timely closures. Plan and manage shift rosters, staffing requirements, and team performance evaluations. Prepare and present daily/weekly operations reports, SLA summaries, and RCA documents to leadership. Own and continuously improve NOC processes, SOPs, and escalation frameworks. Required Skills & Qualifications: Minimum 10 years of experience in NOC/network operations; 3+ years in a leadership/managerial role. Strong knowledge of network technologies: Routing, Switching, MPLS, SD-WAN, VPNs, Firewalls. Expertise in network monitoring tools: Zabbix, SolarWinds, PRTG, Nagios, LibreNMS, etc. Practical experience in managing incident and service request tickets using tools like ServiceNow, Freshservice, etc. Deep understanding of Desk SLAs (response & resolution timelines) and Link SLAs (uptime, latency, downtime tracking). Ability to handle escalations and deliver prompt customer communications. Strong analytical and troubleshooting skills under pressure. Excellent people management, team building, and leadership skills. Preferred/Good to Have: ITIL Foundation Certification (strongly preferred). Experience working with ISPs, OEMs, or Managed Network Services environments. Involvement in defining or refining NOC SOPs, escalation matrices, and tool/process implementations. Reporting & Continuous Improvement: Prepare and analyze SLA trend reports, RCA documents, and recurring issue logs. Identify service gaps and propose enhancements for process and tool optimization. Ensure clear documentation and handovers during shift transitions. What We Offer: Leadership opportunity in a growing tech-driven organization. Exposure to enterprise-grade networking technologies and infrastructure. Transparent and performance-driven work culture.

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5.0 - 10.0 years

4 - 8 Lacs

Ahmedabad

Work from Office

Responsible for overall site management and delivery of all the SOWs under the IFM contract Manage the AMC services through the AMC vendors contracted by Sodexo Support operations by managing the Mechanical, Electrical, Plumbing installations & civil maintenance within the facility; Responsible for preparation of critical spares list for all installations as per manufacturers recommendations and plan for the inventory where the maintenance is carried out with in-house teams; Implement and oversee the preventive maintenance program to reduce the risk of sudden failures of critical equipment; Review the maintenance/service practices of M&E Contractors to deliver quality work practices in line with the manufacturer recommendations; Maintain the logbooks, checklists and PPM schedules for all M & E installations as per the site conditions; Manage Downtime/ Breakdowns appropriately; Arrange for ad-hoc M&E setups as per the client requirement from time to time Ensure the contractors follow the in-house rules at all times and the projects are handled with minimum inconvenience to the Client Assume AFM Soft Services responsibilities if need arises Responsible to handle the shifts independently on all matters assigned; Reporting: Responsible for daily reporting on M & E to the Facility Manager Generate Service maintenance reports on office equipments; Generate Inventory and Purchasing of spares and consumables; Generate Downtime and breakdown incident reports Ensure the SLAs are being met without any deviation Ensure all compliances are met as per EHS, requirement Ensure Pos / Work orders, work permits are issued before starting any job Ensure power uptime 100% for critical equipments always Incidents to be reported as per the procedures and SLAs Take up and complete Energy Conservation projects and ensure targets are achieved Ensure the gap analysis reports are closed on priority Coordinate for internal modification works Coordinate for any Client visits / events Ensure compliance is 100% Validate the electricity bills and provide recommendations accordingly Provide appropriate data for MIS and any other reports as required Accountabilities Overall accountability in driving Technical operations and soft services at site Competencies : Diploma or BE in Electrical Contract Administration experience of 5 yrs or more desirable Very Good people skills and ability to interact with a wide range of client staff and demands Knowledge of Occupational Safety requirements Strong PC literacy and proven ability to manage daily activities using various systems 90% of SLAs are to be in green Demonstrated experience with continuous improvement initiatives highly desirable Demonstrated experience with client reporting and preparation of reports required

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5.0 - 8.0 years

9 - 13 Lacs

Mumbai

Work from Office

Role Purpose The purpose of this role is to increase revenue, maximize process efficiency & cost-effectiveness, and ensure excellent customer experience, through effective supervision of daily operations and personnel, contract compliance, resource optimization and capability development within an account. Do Maximize process efficiency and cost effectiveness through strategic planning, contract compliance and governance mechanisms Strategy Planning with Senior Stakeholders Collaborate with leaders to provide strategic and operational plans associated with the account Plan the strategy for the coming years by identifying new geographies for alternate revenue streams Ensure a deep enough understanding of clients individual experiences to head off potential issues before they become problems Contract compliance & adherence Ensure all SLA parameters are met in the account and maintain a green card at all times Review and drive appropriate actions/ systemic changes on internal and external audit findings to ensure no major non-compliances are cited Monitor and review the account on various delivery parameters to ensure quality delivery as per budget and timelines Delivery governance in the account Understand customer goals and key performance metrics and ensure exceeding those goals throughout the project Ensure a green card for all accounts in terms of performance and quality Monitor and review delivery dashboards/ MIS across accounts to track progress and identify potential red flags Participate and share account performance across operational, quality and fulfillment parameters with internal and external stakeholders Lead and manage project escalations, potential risks or early warning signs on project delivery to eliminate any revenue leakage Ensure regular invoicing as per the contract terms and condition Forecast and track key account metrics Invoicing Timely submission of invoices to the client as defined in the SOW Provide information required and resolve any invoicing issues raised by the client Collect and analyze statistics (costs, customer service metrics etc.) Assume responsibility of budgeting and tracking expenses Ensure outstanding performance against key metrics mentioned in the agreement Regular cadence around contract compliance Evaluate performance with key metrics (accuracy, customer service metrics etc.) Set direction for the team, track progress against targets through regular cadence calls and course correct as require Drive the focus of the team on quality and adherence to contract compliance processes Drive and implement structured cadence around quality, both process and transactional Cadence with delivery lead to ensure margins are met and the account numbers are at par to what is committed Weekly calls with WFM to ensure resource optimization, compliance to the manpower numbers agreed in the contract, future planning in case of ramp ups etc. Resource Allocation & Retention Conduct effective resource planning to maximize the productivity of resources (people, technology etc.) Review and monitor resource planning and fulfillment in line with account requirements and costs of delivery Optimize manpower and minimize leakages by working closely with delivery head Ensure retention by offering relevant trainings and certifications of all allocated resources Lead one-on-one floor connect and other engagement activities to improve stickiness of the delivery team Collaborate and influence internal key stakeholders to manage and resolve issues to ensure fulfillment and flawless delivery of projects Mandatory Skills: IT Operations Management. Experience : 5-8 Years.

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2.0 - 5.0 years

4 - 7 Lacs

Hyderabad

Work from Office

Relevant Experience: 1 E2E implementation, Support or Rollout experience Mandatory Skills: SAP Fieldglass (Contingent Workforce, Services Procurement & Profile Worker, Custom Reporting, Integration knowledge for SAP & Non-SAP applications, Data requirement & Connector functionality Experienced in SAP Fieldglass implementation, configurations, support, rollout and testing for Contingent Workforce, Services Procurement (SOW Based Services), Profile Worker, Custom Reporting, Integration Involved on creating master data configuration and reporting setup Extensive working knowledge of Integration setup SAP Fieldglass with SAP Ariba, SAP ECC or S/4HANA & SuccessFactors Working experience of Agile/Activate Project Methodology SAP Fieldglass knowledge (Requirement gathering, fit-gap analysis, system configuration & customization, cutover, Go-live) Integrated business flow with SAP Ariba, SAP ECC or S4 Hana & SuccessFactors SAP Fieldglass day-to-day support activities Defect analysis and issue resolution of support incidents Identify & resolve interface issues Work independently and lead others

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3.0 - 9.0 years

5 - 11 Lacs

Hyderabad

Work from Office

Overview At Prolifics, we are currently implementing multiple solutions in Software Development, and we are looking to hire talented PCQA Consultant for our development centre in India. This position would be based out of Hyderabad and is a permanent position. If you are looking for a high growth company with rock-solid stability, if you thrive in the energetic atmosphere of high-profile projects, we want to talk to you today! Let\u2019s connect and explore possibilities of having you onboard the Prolifics team! Job Title: PCQA Consultant Primary skills: CMMI v 2.0, ISO 9001:2015, ISO 27001:2022 Secondary skills: GDPR, MSA/SOW, ESG Location: Hyderabad (Mindspace#12B) Educational Qualification: B.Tech/BE/M.Tech/MCA/M.Sc Experience: 5+ yrs Job Description: Very good implementation experience on CMMI v 2.0, ISO 9001:2015, ISO 27001:2022 Good Knowledge on GDPR Knowledge in Agile, SDLC and STLC Conduct monthly audit compliance checks for the assigned projects (Dev, MS and Testing) Facilitate and communicate with Project Managers on process implementation For any non-conformities in process compliance during the monthly audits/internal audits, liaise with the Project Managers and close the non-conformities Collate the project metrics, analyze those metrics and for any deviations from the defined objectives, ask the PMs to prepare corrective actions Review project specific documents viz., MSA/SOW, other technical documents etc. Timely preparation of status reports, metrics report Very good communication skills. ESG ( Environmental, Social and Governance) Knowledge in CMMi High Maturity concepts and implementation will be added advantage. About us: Prolifics Corporation Limited is a Global Technology Solutions Provider with presence across North America (USA and Canada), Europe (UK and Germany), Middle East & Asia. In India, we have offshore development centres: 2 in Hyderabad & 1 in Pune. For more than 40 years, Prolifics has transformed enterprises of all sizes including over 100 Fortune 1000 companies by solving their complex IT challenges. Our clients include Fortune 50 and Fortune 100 companies across a broad range of industries including Financial Services, Insurance, Government, Healthcare, Telecommunications, Manufacturing and Retail. We rank consistently in Dream Companies to Work for and Dream Employer of the Year ranking from World HRD Congress, ranked 7 in 2019. We encourage you to visit us on www.prolifics.com or follow us on Twitter, LinkedIn, Facebook, YouTube and other social media to know more about us. At Prolifics, we are currently implementing multiple solutions in Software Development, and we are looking to hire talented PCQA Consultant for our development centre in India. This position would be based out of Hyderabad and is a permanent position. If

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4.0 - 8.0 years

9 - 14 Lacs

Hyderabad

Work from Office

Some careers shine brighter than others. If you re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further. HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions. We are currently seeking an experienced professional to join our team in the role OF Senior Consultant Speccilaist In this role, you will: Work with the Senior portfolio lead and delivery steam-leads to ensure planned vs actual spends are within the tolerable limits. Support the leads to identify the gap and work to remediate. Tracking the program workforce management, multi-layer approvals and hiring process along with reporting of weekly/monthly open and closed roles position. Performing the daily, weekly, and monthly reviews of project financial reports along with summarizing the overall positions to senior management Working with multiple reporting tools and globally located stakeholders to get through with the procurements, renewals and maintenance, Statement of Works (SOW) of varied nature (software, Hardware, resources etc. ). Executing the reviews on workforce/headcount status and helping with the projections, rates, FTE spreads over the years. Act as single point of contact for explaining monthly/quarterly/annual variance, finance reporting and contribute to governance forums/steering committees with required data/reports. Enforce project finance literacy and good governance across teams. Requirements Must have the experience of working with portfolio/ project financials and variance analysis. Handy experience in managing non-financial matrices, presentations, and core analysis for global portfolios. Have experience on working in a matrixed organization handling Business Management/ Project Management/ Project Finance duties. Having a skilled MS office exposure and familiarity with global reporting tools like Clarity PPM, Discover etc. Conversant with financial and project metrics, able to produce relevant reports and present/explain to senior stakeholders / steering committees. Working knowledge on project budgeting, annual technology plan (ATP) and/or annual operating plan (AOP) would be added advantage. . .

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8.0 - 13.0 years

17 - 30 Lacs

Kolkata, Chennai, Bengaluru

Hybrid

Requires 8 years experience with at least 4 years in IT project n program management. Essential experience includes Managing large IT projects with teams of at least 10. Knowledge of SDLC and Agile Methodology Customer facing roles Vendor management. Skills needed Preparing SOW Project Plans Estimations Status Reports Risk. Management Communication Change Management Overseeing multiple project teams including third party vendors and their deliverables. PMP or Agile Certification. Roles and Responsibilities End to end project delivery including third party deliverables. Budget adherence and maintaining customer satisfaction Implement best practices and ensure quality deliverables Resource identification onboarding and skill. improvement Handling escalations Supporting Quality Assurance and maintaining project maturity Monitoring and reporting project health Nice to have skills Utility. Domain knowledge Experience with multiple technologies Oracle SAP MSIBM products. Dotnet SharePoint applications analytics platforms Presales support Willingness to work on application development and support projects in accordance with the UAE business calendar and holidays is necessary

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3.0 - 7.0 years

0 - 0 Lacs

hyderabad, telangana

On-site

The position available is for a Presales Specialist / Consultant in the IT Hardware Industry / IT Infrastructure Industry. As a Presales Specialist, your responsibilities will include conducting executive solution workshops, engaging with clients to understand their business challenges, translating these challenges into IT solutions, and preparing presentations, designs, and Statements of Work (SOW). Additionally, you will be involved in solution selling, keeping technical partner certifications updated, and developing solutions in various areas such as server, virtualization, storage, data center facilities, disaster recovery, and cloud services. Qualified candidates for this position should have an MBA or B.Tech qualification along with 3-6 years of experience, with at least 2 years in Presales or Consulting. It is essential to have a background in Engineering or Science and a proven track record in developing solutions in areas like server consolidation, virtualization, storage solutions, backup solutions, and operating systems like Windows and Unix. To excel in this role, you should possess excellent written and verbal communication skills, impactful presentation skills, and the ability to work effectively in a team. Strong interpersonal skills, basic selling skills, and the capability to present value propositions to senior management (CIO / CXO) are also essential. Furthermore, you should demonstrate the ability to understand clients" needs, offer innovative solutions, and contribute to the growth of the business. If you meet the qualifications and are interested in this opportunity, please submit your CV to info@varimanglobal.com.,

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6.0 - 11.0 years

5 - 13 Lacs

Noida, Delhi / NCR

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We are hiring for Operations Manager to streamline and oversee daily operations for a professional services firm. Drive project tracking, budgets, HR, admin, vendor, and marketing coordination. Ideal for proactive operations professionals.

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3.0 - 8.0 years

4 - 7 Lacs

Pune

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What youll do on a typical day: Maintain procurement records in compliance with internal policies and audit standards. Participate in the development and implementation of procurement process improvements. Collaborate with cross-functional teams to reduce cycle times, improve SLAs, and lower procurement costs. Analyze procurement and supplier performance using procurement software and data analytics tools. Identify and assess risks related to procurement activities, supply chain vulnerabilities, and market fluctuations. Conduct market research and supplier evaluations to ensure financial stability and performance. Manage supplier relationships, resolve operational issues, and support performance evaluations. Partner with category management teams to optimize supplier partnerships, perform data analysis, and enhance service levels. Develop and lead strategic sourcing events such as Requests for Information (RFI), Requests for Quotation (RFQ), and Requests for Proposal (RFP) Manage project timelines and deliverables, keeping key stakeholders informed. Support supplier data cleansing and master data updates in collaboration with business and IT teams. Develop and maintain Standard Operating Procedures (SOPs) and training documentation. Contribute to internal projects and provide backup support for team activities. Engage in continuous learning and contribute ideas for process and documentation improvements. Build and maintain procurement reports, templates, and project documentation. What you need to succeed at XPO: At a minimum, you’ll need: Bachelor’s degree in business, Supply Chain Management, or a related field. 3 years of procurement, strategic sourcing, or vendor management experience Solid analytical and problem-solving skills with the ability to interpret complex data Ability to lead effective meetings with senior leadership teams and business groups Exceptional written and verbal communication skills. Ability to present complex concepts and findings in a clear and concise manner Strong project management ability to oversee multiple complex projects Experience implementing strategic initiatives and improving supplier performance Proficiency in data analysis tools and techniques and ability to manage large data sets Experience leading change initiatives within a large complex organization The capability to exercise judgment and discretion, and function independently within authorized limits

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1.0 - 3.0 years

3 - 12 Lacs

Hyderabad

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Key Responsibilities: Pre-process & post processing LiDAR and RGB and RGB drone data for analysis. Analyze LiDAR point clouds to create models (DEM/DSM) and extract feature with ground classification skills. Process RGB images to create high-resolution orthomosaics and perform land cover mapping (Topographic map). Conduct drone based spatial analysis using GIS software (e. g. , ArcGIS, QGIS). Create reports and visualization to present finding to stakeholders. Conversion skills for geospatial anaysis related in various format. Ensure data accuracy through QC/QA based o project SOW. Work seamlessly with various teams, and project managers. Knowledge of PPK (Post-processing Kinematic) and RTK (Real Time kinematic) methods. Experience with drone image processing tools(Pix 4D, Agisoft Metashape). Required Skills: Excellent technical knowledge in GIS Domain. Proficiency in LiDAR processing software (Global Mapper) ",

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15.0 - 18.0 years

25 - 40 Lacs

Hyderabad/Secunderabad

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We are seeking an experienced and results-driven Project Manager to lead the successful delivery of projects by ensuring proper planning, execution, and stakeholder alignment. The ideal candidate will be skilled in developing SOWs, creating detailed project plans, and managing cross-functional teams to achieve project objectives on time and within budget. Roles and Responsibilities: Develop and define the Statement of Work (SOW) by clearly defining project objectives, deliverables, scope, timelines, and budget in alignment with client and organizational goals. Design and maintain comprehensive project plans, outlining resource allocation, detailed schedules, dependencies, and proactive risk assessments to drive timely and successful project execution. Gather, validate, and document project requirements in close collaboration with cross-functional stakeholders, ensuring alignment with business objectives and end-user needs. Facilitate structured status meetings and provide clear, actionable progress updates to internal and external stakeholders, ensuring transparency and alignment throughout the project lifecycle. Anticipate, identify, and mitigate project risks, applying strategic thinking and contingency planning to minimize disruptions and ensure delivery success. Manage stakeholder expectations with clarity and confidence, ensuring ongoing alignment between project progress, scope, and business value. Ensure meticulous project documentation, including up-to-date project plans, SOWs, meeting summaries, change logs, and status reports, to support governance, traceability, and knowledge transfer. Collaborate with clients and stakeholders to manage scope changes effectively, ensuring that adjustments are documented, evaluated for impact, and aligned with project goals and budget. Desired Candidate Profile: 10+ years of Project management experience. Expert in platforms like JIRA, Monday.com. Experience creating requirements and managing projects, training as needed. Able to work in a schedule that aligns with US team as/if needed. Strong leadership, interpersonal skills, problem-solving skills. Excellent written and verbal communication skills, including presentation skills. Ability to handle multiple tasks and projects, Customer focused and driven. Proven ability to meet tight deadlines: energy, enthusiasm, and strong work ethic. PMP, PRINCE2, or equivalent certification is a plus.

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3.0 - 8.0 years

5 - 10 Lacs

New Delhi, Faridabad, Gurugram

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Role: Reporting Analyst (PMO Support) Location: Gurugram (5 days Work from office) About the Role: StatusNeo is a cutting-edge digital consulting firm, partnering with global enterprises to drive transformation through technology, strategy, and innovation. We are seeking a detail-oriented and proactive Reporting Analyst to join our team. In this role, you will play a key part in supporting PMO functions through expert-level Excel reporting, efficient data collection, and effective stakeholder management. This is an excellent opportunity for candidates looking to build their career in project management support, reporting, and analytics. Key Responsibilities: Create, manage, and optimize reports and dashboards using advanced Excel functions (pivot tables, VLOOKUP/XLOOKUP, Power Query, macros, etc.). Support PMO activities including project tracking, reporting, and documentation. Collect, consolidate, and validate data from multiple sources to ensure accuracy and completeness. Generate periodic reports and presentations for internal and external stakeholders. Collaborate with project managers, business teams, and other stakeholders to gather reporting requirements. Track key performance indicators (KPIs) and project milestones. Identify process improvement opportunities within reporting and data management tasks. Ensure timely and accurate delivery of reports and data insights. Key Skills & Qualifications: 4 years of relevant experience in reporting, PMO support, or data analysis roles. Expertise in Microsoft Excel including advanced formulas, pivot tables, charts, Power Query, and VBA (preferred). Strong understanding of data collection and validation techniques. Good knowledge of PMO functions and project reporting. Excellent communication and stakeholder management skills. Proactive approach with strong attention to detail. Familiarity with tools like PowerPoint, MS Project, or project tracking tools is an added advantage. Preferred Qualifications: Exposure to project management environments (Agile, Waterfall, etc.). Experience with reporting tools like Power BI or Tableau (nice to have). Certification in MS Excel or project management (desirable but not mandatory).

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8.0 - 13.0 years

8 - 15 Lacs

Prayagraj

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Job description Job Title: Sr. Project Manager Location: On-site, Prayagraj, Uttar Pradesh, India Job Type: Full-time Experience: 8+ years IT project management Timings: 2pm-11pm Company Overview: We are a forward-looking IT services and consulting firm delivering infrastructure, cloud, and technical support solutions to a diverse client base. Our culture encourages ownership, technical growth, and service excellence. This is a great opportunity for professionals looking to build a stable IT career while gaining exposure to multiple technologies and security practices. Senior Project Manager The senior project manager will oversee the execution of IT projects delivered from the India subsidiary, ensuring they meet the requirements of U.S. government clients. This role involves planning, coordination, risk management, and stakeholder communication to deliver projects on time, within scope and budget, while adhering to public sector contracting standards. Responsibilities: Project Planning & Initiation: In collaboration with U.S. stakeholders and TechSur leadership, define the project scope, objectives, deliverables, and success criteria. Develop detailed work plans and schedules (for example, a WBS if following PMI standards or sprint plans if Agile) that align with contract requirements and client expectations. Identify resource requirements and assemble the project team (developers, analysts, testers, etc.) from the India subsidiary. Project Execution & Coordination: Lead the day-to-day management of the project team in Prayagraj. Assign tasks, manage priorities, and ensure that team members clearly understand their roles and responsibilities. Coordinate closely with any U.S.-based team members or client personnel to synchronize efforts across time zones. Monitoring & Control: Track project progress against the schedule and milestones. Use appropriate tools to monitor tasks (e.g., Microsoft Project, JIRA, or others as required). Proactively identify and manage project risks and issues. Maintain a risk register, conduct risk mitigation planning, and implement contingency actions as needed. For example, if there is a risk of a requirement change, plan for buffer or change control procedures. Budget & Resources: Manage the project budget (if delegated this responsibility for the India portion of the project). Ensure work is completed efficiently and within the allocated hours/cost. Handle any procurement of services or tools needed in India, in line with project budget constraints. Quality Assurance: Ensure project deliverables meet the quality standards agreed upon. Coordinate internal reviews and testing activities. Verify that all contract deliverables (software, documents, status reports) undergo appropriate quality checks and comply with client specifications. For example, ensure the team adheres to those if the contract requires CMMI Level 3 processes or specific documentation templates. Client Communication & Reporting: Serve as a key point of contact (from the offshore side) for project status. Provide regular status reports to TechSurs U.S. project managers and possibly directly to client PMs as required. Reports may include project progress, accomplishments, next steps, risks, and mitigation actions. Ensure transparency and no surprises; escalate critical issues to U.S. management promptly. Change Management: Follow formal change control procedures for any deviations in scope. If the client requests changes, coordinate with the U.S. team to analyze the impact (cost, time, technical) and get necessary approvals before implementation. Maintain documentation of all change requests and outcomes. Team Leadership: Motivate and mentor the project team. Foster a collaborative and productive work environment. Provide guidance and support to team members, helping resolve any roadblocks (technical or administrative) they encounter. Required Qualifications: 8+ years of experience in managing IT projects, with at least a few years in a senior project management role leading a team. Experience should cover the full project lifecycle, from initiation and requirements through development, testing, and deployment. Experience with global delivery models: Proven ability to manage distributed teams across different locations. Should be adept at handling communication challenges and coordination in an onshore-offshore setup. Familiarity with U.S. government contracts and project oversight requirements. For example, understanding deliverables-based contracts, reporting requirements (such as weekly status reports and EVMS if required for large programs), and working within the scope defined by government RFPs/SOWs. Direct experience on federal or state government projects is highly desirable. Strong command of project management tools and methodologies. Comfortable with both Agile and Waterfall approaches and able to implement the appropriate hybrid if needed. Able to generate Gantt charts, burndown charts, or other tracking artifacts as relevant. Excellent leadership and interpersonal skills. Able to inspire a team, resolve conflicts, and negotiate with stakeholders. Should possess cultural awareness to effectively engage with U.S. client representatives and adapt communication style as necessary. Exceptional organizational and multitasking abilities. The project manager must handle multiple priorities and ensure nothing falls through the cracks, especially when juggling project work with administrative responsibilities. Communication skills: Superior ability to communicate in written and verbal English. Capable of producing polished reports and giving presentations to stakeholders. Can distill complex project data into clear messages (for example, summarizing technical issues for a non-technical client manager). Problem-solving and decision-making skills. Able to quickly assess situations, consider alternatives, and make sound decisions to keep the project on track. For instance, if a critical resource leaves the project, the PM should swiftly re-plan and identify how to fill the gap or redistribute work. Preferred: 8+ years in IT project management with increasing responsibility. Demonstrated success in delivering projects to government or similarly regulated clients is expected. A background that includes working in a CMMI or ISO9001 certified process environment can be beneficial (as many government contractors use these standards). The candidate should showcase the ability to handle large project budgets and teams (e.g., managed projects of $1M+ or teams of 10-20+). Education: Bachelor's degree in computer science, engineering, business management, or a related field. (PMP certification or equivalent is strongly preferred, and Agile/Scrum Master certification is a plus.)

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2.0 - 3.0 years

4 - 8 Lacs

Pune

Work from Office

Role: TA Contingent Workforce Coordinator Location: Pune, India Life Unlimited. At Smith+Nephew, we design and manufacture technology that takes the limits off living! This role is responsible for coordinating the end-to-end lifecycle of contingent workers, including requisition intake, onboarding, extensions, and offboarding. The position serves as a key liaison between hiring managers, third-party vendors, and internal teams to ensure compliance with internal policies, labor regulations, and classification requirements. The role will involve working extensively with Vendor Management Systems (VMS) such as Fieldglass, as well as Workday, to maintain accurate data and manage contingent workforce operations efficiently. This role plays an integral part in supporting contingent workforce strategies, analytics, and process improvements. The position is based in Pune and may also require interfacing with procurement, finance, and legal teams to facilitate tasks like PO creation and invoice processing. What will you be doing Coordinate the lifecycle of contingent workers (CW), including requisition intake, supplier engagement, onboarding, extension, and offboarding. Serve as the primary point of contact for managers and third-party vendors regarding contingent worker requests and queries. Ensure all contingent workforce activities are compliant with internal policies, labor regulations, and classification requirements. Ensure accurate and up-to-date records in Vendor Management Systems (Fieldglass) and Workday. Handle and support queries from Fieldglass (VMS). Monitor contract end dates, manage extensions, and facilitate requests in a timely manner. Support reporting, analytics, and auditing efforts related to the contingent population (e.g., headcount, tenure, and spend). Assist with Finance and budget reporting. Educate hiring managers on contingent workforce guidelines, sourcing options, and policy. Contribute to process improvements and support projects that enhance the contingent labor/TA strategy. Coordinate contingent to full-time/perm processes. Liaise with agencies/suppliers on queries, requests, and escalations. Manage ad-hoc report requests from the business when required. Manage queries and escalations from Hiring Managers. Assist Managers with the background screening process on new hires. Coordinate with Managers on PO creation and invoice processing. What will you need to be successful Education : Bachelors or masters degree in human resources or equivalent field. Should have 2-3 years of relevant experience in coordinating or supporting the Contingent Workforce or Staffing Program , preferably in a large or matrixed organization. Familiarity with VMS platforms (ideally Fieldglass) and Workday Strong understanding of contingent labor categories (agency contractors, SOW, Sales etc.) Should have strong skills in Advance Excel and Power Point for reports. Proficient in MS Office Suite. Knowledge of worker classification (1099, IR35, EOR etc.) and risk mitigation. Excellent organizational and communication skills , with a customer-service mindset. Ability to multitask and manage competing priorities in a fast-paced environment Competences: Stakeholder Management : Ability to build strong relationships and manage expectations with hiring managers, vendors, and cross-functional teams. Attention to Detail : Ensures accurate recordkeeping, data entry, and adherence to compliance standards. Problem Solving : Proactively manages queries, escalations, and process improvements with a solution-oriented mindset. You Unlimited. We believe in crafting the greatest good for society. Our strongest investments are in our people and the patients we serve. Inclusion + Belonging: Committed to Welcoming, Celebrating, and Thriving. Learn more about Employee Inclusion Groups on our website ( https://www.smith-nephew.com/ ). Other reasons why you will love it here! Your Future: Major medical coverage + policy exclusions and insurance non-medical limit. Educational Assistance. Work/Life Balance: Flexible Personal/Vacation Time Off, Privilege Leave, Floater Leave. Your Wellbeing: Parents /Parents-in-Law s Insurance (Employer Contribution of 8,000/- annually), Employee Assistance Program, Parental Leave. Flexibility : Hybrid Work Model (For most professional roles) Training: Hands-On, Team-Customized, Mentorship Extra Perks: Free Cab Transport Facility for all employees; One-Time Meal provided to all employees as per shift. Night shift allowances. #LI-DP1 Stay connected and receive alerts for jobs like this by joining our talent community . Were more than just a company - were a community! Follow us on LinkedIn to see how we support and empower our employees and patients every day. Check our Glassdoor page for a glimpse behind the scenes and a sneak peek into You . Unlimited . , life, culture, and benefits at S+N. Explore our new website and learn more about our mission, our team, and the opportunities we offer.

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10.0 - 15.0 years

25 - 30 Lacs

Bengaluru

Work from Office

Serve as the single point of contact for managing ServiceNow external vendors/partners and overseeing demand intake and delivery planning . This includes evaluating incoming requests, managing vendor delivery performance, coordinating platform resource allocation, and aligning workstreams with platform roadmaps and governance models. Play a crucial role in managing escalations. Experience : 10 15 years in IT Education : Bachelors in Engineering, Computer Science, Business Administration or related fields Certifications : Preferred: ITIL v4 Foundation, PMP or Agile Certification, ServiceNow Fundamentals, Product Management Communication Skills : Excellent stakeholder communication, cross-functional facilitation, and vendor negotiation skills Key Responsibilities Demand Management Own the end-to-end demand lifecycle : Intake, validation, prioritization, assignment, tracking Collaborate with product owners, business users, and platform leads to: Evaluate technical feasibility, alignment with platform strategy Assign demands to internal or partner delivery teams Maintain demand backlog and delivery pipeline across sprints/releases Vendor & Partner Management Act as the primary interface for ServiceNow vendors/partners : Onboard, coordinate, and track partner performance Facilitate governance calls, monthly/quarterly business reviews (MBRs/QBRs) Define and track SLAs, KPIs, and contract deliverables Perform scope and effort validation for vendor estimates and technical design Planning & Governance Align all external work with internal platform governance standards Support license audits , usage evaluations, and cost optimization efforts Track resource allocation and utilization across internal and partner teams Contribute to platform roadmap sessions by mapping demand impact and value delivery Reporting and Analytics Maintain dashboards for: Demand status Partner performance Capacity planning and throughput Generate reports for leadership to track trends, blockers, and delivery efficiency Required ServiceNow Knowledge & Experience Strong understanding of ServiceNow platform capabilities and modules (ITSM, ITOM, HRSD, CSM, SPM) Familiarity with: ServiceNows App Engine and licensing model Development lifecycle (Dev/Test/Prod environments, update sets, ATF) Common Service Data Model (CSDM) and CMDB dependencies Experience working alongside: Developers, Architects, Platform Owners, and Product Managers Ability to understand and evaluate: Stories, epics, enhancements, and release planning artifact Desirable Skills Ability to quickly learn and adapt to newer technologies Exposure to ServiceNow Agile or SAFe modules (for story/demand tracking) Contract/vendor lifecycle understanding (SOW, SLA, invoicing, onboarding) Familiarity with tools such as JIRA, PowerBI, ServiceNow Performance Analytics Experience working in global and matrixed teams Key Stakeholder Interfaces Internal: Platform Teams, Product Owners, BA, Testing, Procurement, CIO Office External: ServiceNow Partners, Managed Service Providers, Implementation Vendors

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Exploring SOW Jobs in India

Software of Work (SOW) jobs in India are becoming increasingly popular as companies look to streamline their processes and increase efficiency. SOW professionals play a crucial role in managing and executing projects that are outsourced to third-party vendors. If you are a job seeker interested in exploring SOW roles in India, this article will provide you with valuable insights into the job market, salary range, career progression, related skills, and interview questions.

Top Hiring Locations in India

  1. Bangalore
  2. Hyderabad
  3. Pune
  4. Chennai
  5. Mumbai

These cities are known for their vibrant tech industries and have a high demand for SOW professionals.

Average Salary Range

The average salary range for SOW professionals in India varies based on experience. Entry-level professionals can expect to earn between INR 4-6 lakhs per annum, while experienced professionals can earn upwards of INR 12-15 lakhs per annum.

Career Path

A typical career path in the SOW field may include roles such as Junior SOW Analyst, SOW Manager, SOW Specialist, and SOW Consultant. As professionals gain experience and expertise, they can progress to higher-level positions with increased responsibilities.

Related Skills

In addition to expertise in SOW management, professionals in this field are often expected to have skills in project management, vendor management, contract negotiation, and data analysis. Strong communication and analytical skills are also highly valued in SOW roles.

Interview Questions

  • What is the role of a Statement of Work (SOW) in project management? (basic)
  • How do you ensure that the SOW aligns with the project scope and objectives? (medium)
  • Can you provide an example of a successful SOW project you have managed in the past? (medium)
  • How do you handle conflicts with vendors during the execution of an SOW project? (medium)
  • What metrics do you use to measure the success of an SOW project? (basic)
  • How do you ensure compliance with legal and regulatory requirements in SOW management? (advanced)
  • What software tools do you use for SOW management and tracking? (basic)
  • How do you prioritize tasks and deadlines in a high-pressure SOW environment? (medium)
  • Can you explain the difference between a fixed-price and time and materials SOW contract? (medium)
  • How do you handle changes to the SOW scope during the project execution phase? (advanced)
  • How do you communicate project updates and milestones to stakeholders? (basic)
  • What strategies do you use to mitigate risks in SOW projects? (medium)
  • How do you ensure that the deliverables outlined in the SOW meet quality standards? (basic)
  • How do you build and maintain relationships with vendors and stakeholders in SOW projects? (medium)
  • Can you walk us through your experience in developing and negotiating SOW contracts? (advanced)
  • How do you stay updated on industry trends and best practices in SOW management? (basic)
  • Describe a time when you had to resolve a conflict within a project team during an SOW project. How did you handle it? (medium)
  • How do you handle feedback and criticism from stakeholders during the project review process? (medium)
  • What steps do you take to ensure that the SOW project stays within budget constraints? (medium)
  • How do you handle communication challenges in a cross-functional SOW team? (medium)
  • Can you provide an example of a challenging SOW project you successfully completed? (medium)
  • How do you prioritize competing demands and requests in a fast-paced SOW environment? (medium)
  • How do you ensure that all project documentation and deliverables are accurately maintained and archived? (basic)
  • What strategies do you use to motivate and engage team members in an SOW project? (medium)
  • How do you handle unexpected delays or setbacks in an SOW project? (medium)

Closing Remark

As you prepare for SOW job opportunities in India, remember to showcase your expertise in SOW management, project execution, and vendor relationship management. By honing your skills and preparing confidently for interviews, you can position yourself for success in this dynamic and growing field. Good luck!

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