Solutions Architect

End-to-end ownership of Application support deal pursuit process from qualification to closure including solution strategy, Operating model design, Estimation, Business-case preparation and commercial modelling, solution presentations, pricing, and contract negotiation discussion which includes,

• Understand customer's business requirements and create appropriate value proposition using HCL offerings across service lines to drive the RFP response
• Define the Operating model construct based on RFP requirements
• Perform Ticket analysis, Estimation, Automation and Operational transformation for both AMS and AD
• Design ownership of end-to-end solution to develop the solution blueprint including transformation roadmap
• Drive internal reviews with Leadership on pursuit strategy, solution design, estimation methods and etc.
• Front end solution defense discussions with customer in remote or in person based on RFP demands
• Continuously work on deal differentiators and strategies that will help the team in increasing the win ratio
• Motivate and drive the team to go the extra mile to create differentiation in every customer pitch

Experience:

• IT experience with 10+ years of Solution architect experience in Large Application support and development RFPs
• Experience in Product aligned Operating model proposition and implementation.
• Experience in Gen AI based ticket automation and elimination propositions with industry toolsets.
• Excellent interpersonal, verbal, and written presentation skill