327 Solution Architect Jobs - Page 8

Role Purpose The purpose of the role is to create exceptional architectural solution design and thought leadership and enable delivery teams to provide exceptional client engagement and satisfaction. Do Develop architectural solutions for the new deals/ major change requests in existing deals Creates an enterprise-wide architecture that ensures systems are scalable, reliable, and manageable. Provide solutioning of RFPs received from clients and ensure overall design assurance Develop a direction to manage the portfolio of to-be-solutions including systems, shared infrastructure services, applications in order to better match business outcome objectives Analyse technology environment, enterprise specifics, client requirements to set a collaboration solution design framework/ architecture Provide technical leadership to the design, development and implementation of custom solutions through thoughtful use of modern technology Define and understand current state solutions and identify improvements, options & tradeoffs to define target state solutions Clearly articulate, document and sell architectural targets, recommendations and reusable patterns and accordingly propose investment roadmaps Evaluate and recommend solutions to integrate with overall technology ecosystem Works closely with various IT groups to transition tasks, ensure performance and manage issues through to resolution Perform detailed documentation (App view, multiple sections & views) of the architectural design and solution mentioning all the artefacts in detail Validate the solution/ prototype from technology, cost structure and customer differentiation point of view Identify problem areas and perform root cause analysis of architectural design and solutions and provide relevant solutions to the problem Collaborating with sales, program/project, consulting teams to reconcile solutions to architecture Tracks industry and application trends and relates these to planning current and future IT needs Provides technical and strategic input during the project planning phase in the form of technical architectural designs and recommendation Collaborates with all relevant parties in order to review the objectives and constraints of solutions and determine conformance with the Enterprise Architecture Identifies implementation risks and potential impacts Enable Delivery Teams by providing optimal delivery solutions/ frameworks Build and maintain relationships with executives, technical leaders, product owners, peer architects and other stakeholders to become a trusted advisor Develops and establishes relevant technical, business process and overall support metrics (KPI/SLA) to drive results Manages multiple projects and accurately reports the status of all major assignments while adhering to all project management standards Identify technical, process, structural risks and prepare a risk mitigation plan for all the projects Ensure quality assurance of all the architecture or design decisions and provides technical mitigation support to the delivery teams Recommend tools for reuse, automation for improved productivity and reduced cycle times Leads the development and maintenance of enterprise framework and related artefacts Develops trust and builds effective working relationships through respectful, collaborative engagement across individual product teams Ensures architecture principles and standards are consistently applied to all the projects Ensure optimal Client Engagement Support pre-sales team while presenting the entire solution design and its principles to the client Negotiate, manage and coordinate with the client teams to ensure all requirements are met and create an impact of solution proposed Demonstrate thought leadership with strong technical capability in front of the client to win the confidence and act as a trusted advisor Competency Building and Branding Ensure completion of necessary trainings and certifications Develop Proof of Concepts (POCs),case studies, demos etc. for new growth areas based on market and customer research Develop and present a point of view of Wipro on solution design and architect by writing white papers, blogs etc. Attain market referencability and recognition through highest analyst rankings, client testimonials and partner credits Be the voice of Wipros Thought Leadership by speaking in forums (internal and external) Mentor developers, designers and Junior architects in the project for their further career development and enhancement Contribute to the architecture practice by conducting selection interviews etc Team Management Resourcing Anticipating new talent requirements as per the market/ industry trends or client requirements Hire adequate and right resources for the team Talent Management Ensure adequate onboarding and training for the team members to enhance capability & effectiveness Build an internal talent pool and ensure their career progression within the organization Manage team attrition Drive diversity in leadership positions Performance Management Set goals for the team, conduct timely performance reviews and provide constructive feedback to own direct reports Ensure that the Performance Nxt is followed for the entire team Employee Satisfaction and Engagement Lead and drive engagement initiatives for the team Track team satisfaction scores and identify initiatives to build engagement within the team Mandatory Skills: Appian.Experience10 YEARS.

Role & responsibilities Lead the technical solutioning process for all AI-related projects, ensuring alignment with business objectives, architectural standards, and the overall AI/ML strategy. Define and maintain the architectural vision and roadmap for AI solutions, incorporating best practices, emerging technologies, and the evolving needs of the Healthcare IT domain. Design end-to-end AI solutions, including data ingestion, processing, model development, deployment, and monitoring, with a focus on scalability, reliability, and security. Work closely with business stakeholders to understand requirements and translate them into technical specifications, while also contributing to the overall strategic direction of AI initiatives. Collaborate with data scientists, engineers, and other technical experts to ensure successful project execution, providing technical guidance and mentorship throughout the development lifecycle. Develop and maintain comprehensive documentation of AI solutions, including architecture diagrams, design specifications, and implementation guidelines, to facilitate knowledge sharing and collaboration. Evaluate and recommend AI technologies, platforms, and tools to support the organization's AI initiatives, with a focus on leveraging Google Cloud Platform (GCP) services where appropriate. Provide technical guidance and mentorship to project teams, fostering a culture of innovation, excellence, and continuous improvement. Lead proof-of-concept (POC) projects to validate the feasibility and value of proposed AI solutions, ensuring that they align with the organization's strategic goals. Ensure that AI solutions are scalable, secure, and compliant with relevant regulations and standards, including HIPAA and other Healthcare IT requirements. Stay abreast of the latest trends and advancements in AI and related fields, and proactively identify opportunities for innovation and competitive advantage. Work with US and Thryve leaders to provide project status, risk assessment, and strategic recommendations, ensuring that stakeholders are informed and aligned on project goals and timelines. Effectively communicate complex technical concepts to both technical and non-technical audiences, fostering collaboration and alignment across the organization. Preferred candidate profile Bachelor's or masters degree in computer science, Artificial Intelligence, or a related field. 12+ years of experience in software development or architecture, with a significant focus on AI and machine learning. Deep understanding of AI/ML concepts and techniques, including supervised, unsupervised, and reinforcement learning, as well as experience with various AI algorithms and models. Hands-on experience with cloud computing platforms (e.g., AWS, Azure, GCP), with a strong preference for experience with Google Cloud Platform (GCP) and its AI-related services. Proven experience in designing and implementing scalable and robust AI solutions within the Healthcare IT domain. Strong programming skills in languages such as Python, Java, or Scala, as well as experience with AI/ML frameworks such as TensorFlow, PyTorch, or Scikit-learn. Excellent communication, presentation, and interpersonal skills, with the ability to effectively communicate complex technical concepts to diverse audiences. Proven ability to lead technical discussions and influence decision-making, with a demonstrated track record of successfully driving AI initiatives within an organization. Experience in working with cross-functional teams and stakeholders, with a strong ability to collaborate and build consensus. Strong analytical and problem-solving skills, with a demonstrated ability to identify and address complex technical challenges. Knowledge of healthcare industry standards and regulations (e.g., HIPAA) is required, as well as a strong understanding of the Healthcare IT landscape. Experience with MLOps practices and tools, with a focus on automating and streamlining the AI development and deployment lifecycle. Strong leadership skills, with the ability to provide technical guidance and mentorship to project teams.

Essential Job Functions: Provide technical support in infrastructure services, responding to issues and assisting in tasks. Contribute to infrastructure projects and tasks under supervision. Participate in the monitoring and basic troubleshooting of infrastructure systems. Work with the team to address infrastructure-related challenges and meet departmental needs. Support the development of infrastructure documentation, including incident logs and records. Continue to develop and enhance technical skills. Apply problem-solving abilities to address infrastructure issues. Follow established best practices and standards in infrastructure service delivery. Basic Qualifications: Bachelors degree in a relevant field or equivalent combination of education and experience Typically, 2+ years of relevant work experience Proven experience in infrastructure technology analysis Proficiencies in data analysis and problem-solving A continuous learner that stays abreast with industry knowledge and technology Other Qualifications: An advanced degree in a relevant field is a plus Relevant certifications, such as CompTIA Security+, Cisco CCENT, or AWS Certified Solutions Architect, are a plus

Principal Data Solution Architect (Band: P2) Job Overview: We are seeking a skilled Data Solution Architect to design Solution and Lead the implementation on multiple cloud Environment. The ideal candidate will possess extensive experience in data Architecting, Solution design and data management practices and have implementing experience in any 2 hyper scalar environments.Responsibilities: Architect and design end-to-end data solutions on Cloud Platform, focusing on data warehousing and big data platforms. Collaborate with clients, developers, and architecture teams to understand requirements and translate them into effective data solutions.Develop high-level and detailed data architecture and design documentation. Implement data management and data governance strategies, ensuring compliance with industry standards. Architect both batch and real-time data solutions, leveraging cloud native services and technologies. Design and manage data pipeline processes for historic data migration and data integration. Collaborate with business analysts to understand domain data requirements and incorporate them into the design deliverables. Drive innovation in data analytics by leveraging cutting-edge technologies and methodologies. Demonstrate excellent verbal and written communication skills to communicate complex ideas and concepts effectively. Stay updated on the latest advancements in Data Analytics, data architecture, and data management techniques. Requirements Minimum of 5 years of experience in a Data Architect role, supporting warehouse and Cloud data platforms/environments. Experience with any 2 of GCP/AWS/Azure is must Experience, knowledge on Cloud services for Data Loading, Data Migration and data Curation Experience in Cloud native Serverless SQL is must. Must have common understanding about difference Cloud providers comparative services and cost implication Exposure to new age Data processing tool like dbt/fivetran/mattelion is preferred Strong expertise in data exploration using SQL and a deep understanding of data relationships. Extensive knowledge and implementation experience in data management, governance, and security frameworks. Proven experience in creating high-level and detailed data architecture and design documentation. Strong aptitude for business analysis to understand domain data requirements. Proficiency in Data Modelling using any Modelling tool for Conceptual, Logical, and Physical models is preferred Hands-on experience with architecting end-to-end data solutions for both batch and real-time designs. Ability to collaborate effectively with clients, developers, and architecture teams to implement enterprise-level data solutions. Familiarity with Data Fabric and Data Mesh architecture is a plus. Excellent verbal and written communication skills.

If you are a current employee who is interested in applying to this position, please navigate to the internal Careers site to apply. Disclaimer: MarketStar is committed to ensuring integrity and transparency in our recruitment practices. We DO NOT charge any fees at any stage of the recruitment process. In case you receive any unsolicited requests for payments, please report to immediately. Position: Sales Solutions Architect Level: Mid to Senior Location: India Type: Full-Time About MarketStar: In everything we do, we believe in creating growth, for our clients, our employees, and our community. For the past 35+ years, we have been generating revenue for the most innovative tech companies across the globe through our outsourced B2B demand, sales, customer success, and revenue operations solutions. We are passionate about cultivating career advancements for our people, and support them through mentorship, leadership, and career-development programs. We provide service and support to our communities through the MarketStar Foundation. Our exceptional team is the cornerstone of MarketStars accomplishments. We are proud of our award-winning workplace culture and to be named a top employer in our industry. These achievements are a testament to our six core values, embraced by our 3,000+ employees worldwide. From our headquarters in Utah, USA, to our global offices in India, Ireland, Bulgaria, Mexico, the Philippines, and Australia, we all work together to drive innovation and success. We are excited to have you apply to join our MarketStar team and can t wait to discuss how we can help you find growth! About the Role: We are seeking a highly skilled and experienced Sales Solutions Architect to join our dynamic team. This mid-to-senior-level role requires a blend of technical expertise and a deep understanding of sales processes. The ideal candidate will play a crucial role in designing and consulting on new technology stacks, identifying opportunities to enhance existing systems, and ensuring successful client launches. Key Responsibilities: Solution Design: Understand business needs and design robust solutions to meet them, focusing on integration, security, and general technology. Client Launches: Play a key role in client launches, interfacing with client-side technical resources on integrations, access, and customizations to ensure program success. Technology Testing: Thoroughly test new technology before deployment to sales teams to ensure optimal performance. Guidance and Support: Provide guidance and advice to the sales team, helping them adopt and use new tools effectively. Sales Process Expertise: Utilize a broad background of different sales tools and services, with a strong understanding of typical sales processes and terminology. Continuous Improvement: Identify opportunities to improve already deployed systems and enhance overall sales efficiency. Other responsibilities: Perform additional duties and assume other responsibilities as assigned or deemed necessary by the Director to support departmental goals and organizational needs. Qualifications: Technical Experience: Technical experience in security, integration, and general technology. Sales Tools Proficiency: Experience with various sales tools such as Voice Intelligence, CRM, Sales Engagement, Lead/Contact Generation, and Social Selling. Preferred experience with Gong, Outreach, Salesforce, ZoomInfo, Lusha, Apollo, Clay and LISN. Sales Process Knowledge: Strong understanding of typical sales processes, terminology, and best practices. Adaptability: Ability to learn new applications and tools quickly, applying concepts learned from previous applications. Communication Skills: Excellent communication and interpersonal skills to effectively interface with clients and internal teams. Problem-Solving: Strong analytical and problem-solving skills to design and implement effective solutions. Preferred Qualifications: Education: Bachelors degree in Computer Science, Information Technology, Business, or a related field. (not required) Experience: 5+ years of experience in a similar role, with a proven track record of successful project implementations and client interactions. Certifications: Relevant certifications in sales tools or technology (e.g., Salesforce Certified, Gong Certified) What s in it for you? Constant Learning and an entrepreneurial growth mindset. Employee-centric benefits plan including but not limited to Comprehensive Health Insurance, generous Leave Policy, Covid Support, Vaccination drives, Wellbeing sessions, real-time grievance redressal, and work flexibility. We are a people-first organization with policies and processes that help you bring the best version of yourself into work, including fast-track growth for high-potential folks. An opportunity to be associated with the world s leading brands as clients. To be a part of an organization with more than 60% of homegrown Leaders. Customized training programs that are catered to personal and professional development. We are an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. Note: This job description is intended to convey information essential to understanding the scope of the position and is not an exhaustive list of skills, efforts, duties, responsibilities, or working conditions associated with it. Responsibilities may change over time to accommodate business needs. If Youre up for this position, hit the Apply Now Button!

Essential Job Functions: Provide expert technical support in infrastructure services, responding to complex issues and inquiries. Assist in the implementation of infrastructure projects and initiatives, executing assigned tasks. Continuously monitor and troubleshoot infrastructure systems, ensuring optimal performance. Collaborate with the team to improve infrastructure efficiency and resolve technical challenges. Participate in the development of infrastructure documentation, including incident reports and configuration details. Apply deep technical knowledge to address complex infrastructure-related problems. Follow established best practices and standards in infrastructure service delivery. Apply critical thinking and technical skills to find solutions to infrastructure issues. Basic Qualifications: Bachelors degree in a relevant field or equivalent combination of education and experience Typically, 5+ years of relevant work experience in industry, with a minimum of 2 years in a similar role Proven experience in infrastructure technology analysis Proficiencies in data analysis and problem-solving A continuous learner that stays abreast with industry knowledge and technology Other Qualifications: An advanced degree in a relevant field is a plus Relevant certifications, such as Cisco CCNA, AWS Certified Solutions Architect, or CompTIA Security+, are a plus

An entry-level management position responsible for providing quality work products on customer engagements while managing a small team of consultants. Has a broad understanding of solutions, industry best practices, multiple business processes or technology designs within a product/technology family. Career Level - M2 Performs varied and complex duties and tasks that need independent judgment, in order to implement Oracle products and technology to meet customer needs. Applies Oracle methodology, company procedures, and leading practices. Demonstrates expertise to deliver functional and technical solutions on moderately complex customer engagements. May lead the solution design and implementation aspects of engagement(s) ensuring high quality, integrated software solutions within constraints of time and budget. Effectively consults with management of customer organizations. Participates in business development activities. Ensure that operational policies are followed and that business objectives are achieved by focusing on best practices and process improvements. Responsible for operational metrics and overall business results for area of responsibility. Provides coaching, guidance and feedback to develop skills of team members. Typically manages individual contributors. Demonstrates multiple business process expertise within one product family or technology solutions architect and design expertise for one technology product and understand cross stack impacts.

Job Title: Lead Consultant - Solution Architect Career level: E Introduction to role Are you ready to make a significant impact as a Solution Architect at AstraZeneca? In this role, youll ensure that our technical solutions align with defined reference architecture and technology standards. Youll play a crucial part in implementing common architecture decisions consistently across the business and IT. As an expert in Information Technology architecture, youll provide technical direction to system development and integration projects, specializing in at least one architecture domain. Your work will be pivotal in driving AstraZenecas digital transformation journey. Accountabilities As a Solution Architect, youll be accountable for providing solution design support in one of the focused domains of architecture: Data, Application, or Infrastructure. Your responsibilities will include: Designing architectures and solution blueprints that address business, application, data, and infrastructure requirements. Collaborating with Business Analysis and Solution Engineering functions to support functional and technical requirements management. Ensuring solution architectures are robust and meet architectural requirements. Partnering with project managers, business analysts, and solution engineers to create solutions aligned with AstraZenecas architecture standards. Evaluating solutions, making buy vs. build decisions, and contributing to early-phase project estimates. Providing technical expertise to project teams and conducting architectural reviews throughout the project lifecycle. Ensuring compliance with existing EA guidelines and standards. Contributing to the development, implementation, and maintenance of standard architectural components. Working with third-party suppliers to verify technical development and delivery adherence. Documenting all architecture analysis and design work. Developing expertise in at least one architecture domain. Sharing knowledge and best practices with peer Architects. Essential Skills/Experience Relevant technical degree or equivalent Proven development/design experience in at least one technical domain Experience developing innovative solutions, blueprints, and standards for solution design Experience implementing and maintaining business solution architectures under any formal framework Experience developing and maintaining relationships with third-party suppliers Strong networking skills with good internal/external links Well-developed communication and facilitation skills Ability to interpret and communicate technical information into business language Awareness of marketplace developments for domain focus and potential impact to AZ IS Demonstrated initiative, strong customer orientation, and cross-cultural working Experience in developing/maturing an architectural practice Desirable Skills/Experience Proven business insight Understanding of the pharmaceutical/healthcare industry and competitor activity Ability to work well in diverse, multinational teams and influence others positively When we put unexpected teams in the same room, we ignite bold thinking with the power to inspire life-changing medicines. In-person working gives us the platform we need to connect, work at pace, and challenge perceptions. Thats why we work, on average, a minimum of three days per week from the office. But that doesnt mean were not flexible. We balance the expectation of being in the office while respecting individual flexibility. Join us in our unique and ambitious world. AstraZeneca offers an environment where you can increase your impact as an Architect. We connect the dots across the business to improve agility and functionality, leading change and influencing outcomes. With a comprehensive view, we unite diverse areas, simplify processes, and champion our Technology ecosystem. Our work impacts enterprise technology domains and services, enabling AstraZeneca to be a digital business. Here, youll find opportunities to learn, grow, and make a difference for patients. Ready to take on this exciting challenge? Apply now to join AstraZenecas dynamic team! Date Posted 30-May-2025 Closing Date

Department : - Acquisition Reporting to : - Revenue Stream Lead Candidate role : - Develop viable solutions for client, supplier coordination, project acquisition and execution. Overview : - The role requires you to have expertise in automotive testing systems and equipment. (automation systems, dynamometers, frequency converter, battery simulator etc.) Understanding client requirement and develop solutions. Demonstrate powerful capabilities to clients and explore opportunities in industry. Technical support for end-to-end project acquisition and execution. Coordination with internal team and client (technical and commercial). Roles & Responsibilities : - Support personnel for Revenue Stream Lead / Technical Lead Resposibilites towards acqisition / sales Risk assessment summary and requirement analysis Process client RFQs (scope of supply, queries, solution, technical agreeements) Develop technical proposals, SOP with templates Supplier coordination, new supplier development Co-ordinate with internal technical team for costing & solutions Validation of supplier quotations (internal and external) Project cost evaluation Handle end-to-end communication (internal and external) Resposibilites towards execution / projects : - Scope of supply Technical specification of all equipment. VISIO diagram for the scope bifurcation. Technical challenges Acceptance criteria Technical agreement Supplier quotes Participate in the meeting to explain about client requirements and giving technical information Design input documentation - ISO PR form generation Detailed test procedure of UUT Explaining handover criteria of project to commissioning team Accountability : - Technical supply scope optimization, Qualification : - BE / B.Tech. (Mechanical/Electronics/Mechatronics) Software skills MS Office (Proficient in MS Excel and Powerpoint) Soft skills : - Written & verbal communication, critical thinking Experience : - 5 years Experience in sales/pre-sales and project execution Specialised knowledge : Knowledge - Automotive powertrain, drivetrain and electric powertrain Test bench architecture/interface and involved equipment Job Location : - Head office Pune, But have to trevel PAN India

Role Purpose The purpose of the role is to create exceptional architectural solution design and thought leadership and enable delivery teams to provide exceptional client engagement and satisfaction. Do 1.Develop architectural solutions for the new deals/ major change requests in existing deals Creates an enterprise-wide architecture that ensures systems are scalable, reliable, and manageable. Provide solutioning of RFPs received from clients and ensure overall design assurance Develop a direction to manage the portfolio of to-be-solutions including systems, shared infrastructure services, applications in order to better match business outcome objectives Analyse technology environment, enterprise specifics, client requirements to set a collaboration solution design framework/ architecture Provide technical leadership to the design, development and implementation of custom solutions through thoughtful use of modern technology Define and understand current state solutions and identify improvements, options & tradeoffs to define target state solutions Clearly articulate, document and sell architectural targets, recommendations and reusable patterns and accordingly propose investment roadmaps Evaluate and recommend solutions to integrate with overall technology ecosystem Works closely with various IT groups to transition tasks, ensure performance and manage issues through to resolution Perform detailed documentation (App view, multiple sections & views) of the architectural design and solution mentioning all the artefacts in detail Validate the solution/ prototype from technology, cost structure and customer differentiation point of view Identify problem areas and perform root cause analysis of architectural design and solutions and provide relevant solutions to the problem Collaborating with sales, program/project, consulting teams to reconcile solutions to architecture Tracks industry and application trends and relates these to planning current and future IT needs Provides technical and strategic input during the project planning phase in the form of technical architectural designs and recommendation Collaborates with all relevant parties in order to review the objectives and constraints of solutions and determine conformance with the Enterprise Architecture Identifies implementation risks and potential impacts 2.Enable Delivery Teams by providing optimal delivery solutions/ frameworks Build and maintain relationships with executives, technical leaders, product owners, peer architects and other stakeholders to become a trusted advisor Develops and establishes relevant technical, business process and overall support metrics (KPI/SLA) to drive results Manages multiple projects and accurately reports the status of all major assignments while adhering to all project management standards Identify technical, process, structural risks and prepare a risk mitigation plan for all the projects Ensure quality assurance of all the architecture or design decisions and provides technical mitigation support to the delivery teams Recommend tools for reuse, automation for improved productivity and reduced cycle times Leads the development and maintenance of enterprise framework and related artefacts Develops trust and builds effective working relationships through respectful, collaborative engagement across individual product teams Ensures architecture principles and standards are consistently applied to all the projects Ensure optimal Client Engagement Support pre-sales team while presenting the entire solution design and its principles to the client Negotiate, manage and coordinate with the client teams to ensure all requirements are met and create an impact of solution proposed Demonstrate thought leadership with strong technical capability in front of the client to win the confidence and act as a trusted advisor 3.Competency Building and Branding Ensure completion of necessary trainings and certifications Develop Proof of Concepts (POCs),case studies, demos etc. for new growth areas based on market and customer research Develop and present a point of view of Wipro on solution design and architect by writing white papers, blogs etc. Attain market referencability and recognition through highest analyst rankings, client testimonials and partner credits Be the voice of Wipros Thought Leadership by speaking in forums (internal and external) Mentor developers, designers and Junior architects in the project for their further career development and enhancement Contribute to the architecture practice by conducting selection interviews etc 4.Team Management Resourcing Anticipating new talent requirements as per the market/ industry trends or client requirements Hire adequate and right resources for the team Talent Management Ensure adequate onboarding and training for the team members to enhance capability & effectiveness Build an internal talent pool and ensure their career progression within the organization Manage team attrition Drive diversity in leadership positions Performance Management Set goals for the team, conduct timely performance reviews and provide constructive feedback to own direct reports Ensure that the Performance Nxt is followed for the entire team Employee Satisfaction and Engagement Lead and drive engagement initiatives for the team Track team satisfaction scores and identify initiatives to build engagement within the team Mandatory Skills: SAS DI.

Role Purpose The purpose of the role is to create exceptional architectural solution design and thought leadership and enable delivery teams to provide exceptional client engagement and satisfaction. Do 1.Develop architectural solutions for the new deals/ major change requests in existing deals Creates an enterprise-wide architecture that ensures systems are scalable, reliable, and manageable. Provide solutioning of RFPs received from clients and ensure overall design assurance Develop a direction to manage the portfolio of to-be-solutions including systems, shared infrastructure services, applications in order to better match business outcome objectives Analyse technology environment, enterprise specifics, client requirements to set a collaboration solution design framework/ architecture Provide technical leadership to the design, development and implementation of custom solutions through thoughtful use of modern technology Define and understand current state solutions and identify improvements, options & tradeoffs to define target state solutions Clearly articulate, document and sell architectural targets, recommendations and reusable patterns and accordingly propose investment roadmaps Evaluate and recommend solutions to integrate with overall technology ecosystem Works closely with various IT groups to transition tasks, ensure performance and manage issues through to resolution Perform detailed documentation (App view, multiple sections & views) of the architectural design and solution mentioning all the artefacts in detail Validate the solution/ prototype from technology, cost structure and customer differentiation point of view Identify problem areas and perform root cause analysis of architectural design and solutions and provide relevant solutions to the problem Collaborating with sales, program/project, consulting teams to reconcile solutions to architecture Tracks industry and application trends and relates these to planning current and future IT needs Provides technical and strategic input during the project planning phase in the form of technical architectural designs and recommendation Collaborates with all relevant parties in order to review the objectives and constraints of solutions and determine conformance with the Enterprise Architecture Identifies implementation risks and potential impacts 2.Enable Delivery Teams by providing optimal delivery solutions/ frameworks Build and maintain relationships with executives, technical leaders, product owners, peer architects and other stakeholders to become a trusted advisor Develops and establishes relevant technical, business process and overall support metrics (KPI/SLA) to drive results Manages multiple projects and accurately reports the status of all major assignments while adhering to all project management standards Identify technical, process, structural risks and prepare a risk mitigation plan for all the projects Ensure quality assurance of all the architecture or design decisions and provides technical mitigation support to the delivery teams Recommend tools for reuse, automation for improved productivity and reduced cycle times Leads the development and maintenance of enterprise framework and related artefacts Develops trust and builds effective working relationships through respectful, collaborative engagement across individual product teams Ensures architecture principles and standards are consistently applied to all the projects Ensure optimal Client Engagement Support pre-sales team while presenting the entire solution design and its principles to the client Negotiate, manage and coordinate with the client teams to ensure all requirements are met and create an impact of solution proposed Demonstrate thought leadership with strong technical capability in front of the client to win the confidence and act as a trusted advisor 3.Competency Building and Branding Ensure completion of necessary trainings and certifications Develop Proof of Concepts (POCs),case studies, demos etc. for new growth areas based on market and customer research Develop and present a point of view of Wipro on solution design and architect by writing white papers, blogs etc. Attain market referencability and recognition through highest analyst rankings, client testimonials and partner credits Be the voice of Wipros Thought Leadership by speaking in forums (internal and external) Mentor developers, designers and Junior architects in the project for their further career development and enhancement Contribute to the architecture practice by conducting selection interviews etc 4.Team Management Resourcing Anticipating new talent requirements as per the market/ industry trends or client requirements Hire adequate and right resources for the team Talent Management Ensure adequate onboarding and training for the team members to enhance capability & effectiveness Build an internal talent pool and ensure their career progression within the organization Manage team attrition Drive diversity in leadership positions Performance Management Set goals for the team, conduct timely performance reviews and provide constructive feedback to own direct reports Ensure that the Performance Nxt is followed for the entire team Employee Satisfaction and Engagement Lead and drive engagement initiatives for the team Track team satisfaction scores and identify initiatives to build engagement within the team Mandatory Skills: AI ML Governance Product Engineering.

Role Purpose The purpose of the role is to create exceptional architectural solution design and thought leadership and enable delivery teams to provide exceptional client engagement and satisfaction. Do 1.Develop architectural solutions for the new deals/ major change requests in existing deals Creates an enterprise-wide architecture that ensures systems are scalable, reliable, and manageable. Provide solutioning of RFPs received from clients and ensure overall design assurance Develop a direction to manage the portfolio of to-be-solutions including systems, shared infrastructure services, applications in order to better match business outcome objectives Analyse technology environment, enterprise specifics, client requirements to set a collaboration solution design framework/ architecture Provide technical leadership to the design, development and implementation of custom solutions through thoughtful use of modern technology Define and understand current state solutions and identify improvements, options & tradeoffs to define target state solutions Clearly articulate, document and sell architectural targets, recommendations and reusable patterns and accordingly propose investment roadmaps Evaluate and recommend solutions to integrate with overall technology ecosystem Works closely with various IT groups to transition tasks, ensure performance and manage issues through to resolution Perform detailed documentation (App view, multiple sections & views) of the architectural design and solution mentioning all the artefacts in detail Validate the solution/ prototype from technology, cost structure and customer differentiation point of view Identify problem areas and perform root cause analysis of architectural design and solutions and provide relevant solutions to the problem Collaborating with sales, program/project, consulting teams to reconcile solutions to architecture Tracks industry and application trends and relates these to planning current and future IT needs Provides technical and strategic input during the project planning phase in the form of technical architectural designs and recommendation Collaborates with all relevant parties in order to review the objectives and constraints of solutions and determine conformance with the Enterprise Architecture Identifies implementation risks and potential impacts 2.Enable Delivery Teams by providing optimal delivery solutions/ frameworks Build and maintain relationships with executives, technical leaders, product owners, peer architects and other stakeholders to become a trusted advisor Develops and establishes relevant technical, business process and overall support metrics (KPI/SLA) to drive results Manages multiple projects and accurately reports the status of all major assignments while adhering to all project management standards Identify technical, process, structural risks and prepare a risk mitigation plan for all the projects Ensure quality assurance of all the architecture or design decisions and provides technical mitigation support to the delivery teams Recommend tools for reuse, automation for improved productivity and reduced cycle times Leads the development and maintenance of enterprise framework and related artefacts Develops trust and builds effective working relationships through respectful, collaborative engagement across individual product teams Ensures architecture principles and standards are consistently applied to all the projects Ensure optimal Client Engagement Support pre-sales team while presenting the entire solution design and its principles to the client Negotiate, manage and coordinate with the client teams to ensure all requirements are met and create an impact of solution proposed Demonstrate thought leadership with strong technical capability in front of the client to win the confidence and act as a trusted advisor 3.Competency Building and Branding Ensure completion of necessary trainings and certifications Develop Proof of Concepts (POCs),case studies, demos etc. for new growth areas based on market and customer research Develop and present a point of view of Wipro on solution design and architect by writing white papers, blogs etc. Attain market referencability and recognition through highest analyst rankings, client testimonials and partner credits Be the voice of Wipros Thought Leadership by speaking in forums (internal and external) Mentor developers, designers and Junior architects in the project for their further career development and enhancement Contribute to the architecture practice by conducting selection interviews etc 4.Team Management Resourcing Anticipating new talent requirements as per the market/ industry trends or client requirements Hire adequate and right resources for the team Talent Management Ensure adequate onboarding and training for the team members to enhance capability & effectiveness Build an internal talent pool and ensure their career progression within the organization Manage team attrition Drive diversity in leadership positions Performance Management Set goals for the team, conduct timely performance reviews and provide constructive feedback to own direct reports Ensure that the Performance Nxt is followed for the entire team Employee Satisfaction and Engagement Lead and drive engagement initiatives for the team Track team satisfaction scores and identify initiatives to build engagement within the team Mandatory Skills: Cloud Engineering Enterprise Messaging.

Role Purpose The purpose of the role is to create exceptional architectural solution design and thought leadership and enable delivery teams to provide exceptional client engagement and satisfaction. Do 1.Develop architectural solutions for the new deals/ major change requests in existing deals Creates an enterprise-wide architecture that ensures systems are scalable, reliable, and manageable. Provide solutioning of RFPs received from clients and ensure overall design assurance Develop a direction to manage the portfolio of to-be-solutions including systems, shared infrastructure services, applications in order to better match business outcome objectives Analyse technology environment, enterprise specifics, client requirements to set a collaboration solution design framework/ architecture Provide technical leadership to the design, development and implementation of custom solutions through thoughtful use of modern technology Define and understand current state solutions and identify improvements, options & tradeoffs to define target state solutions Clearly articulate, document and sell architectural targets, recommendations and reusable patterns and accordingly propose investment roadmaps Evaluate and recommend solutions to integrate with overall technology ecosystem Works closely with various IT groups to transition tasks, ensure performance and manage issues through to resolution Perform detailed documentation (App view, multiple sections & views) of the architectural design and solution mentioning all the artefacts in detail Validate the solution/ prototype from technology, cost structure and customer differentiation point of view Identify problem areas and perform root cause analysis of architectural design and solutions and provide relevant solutions to the problem Collaborating with sales, program/project, consulting teams to reconcile solutions to architecture Tracks industry and application trends and relates these to planning current and future IT needs Provides technical and strategic input during the project planning phase in the form of technical architectural designs and recommendation Collaborates with all relevant parties in order to review the objectives and constraints of solutions and determine conformance with the Enterprise Architecture Identifies implementation risks and potential impacts 2.Enable Delivery Teams by providing optimal delivery solutions/ frameworks Build and maintain relationships with executives, technical leaders, product owners, peer architects and other stakeholders to become a trusted advisor Develops and establishes relevant technical, business process and overall support metrics (KPI/SLA) to drive results Manages multiple projects and accurately reports the status of all major assignments while adhering to all project management standards Identify technical, process, structural risks and prepare a risk mitigation plan for all the projects Ensure quality assurance of all the architecture or design decisions and provides technical mitigation support to the delivery teams Recommend tools for reuse, automation for improved productivity and reduced cycle times Leads the development and maintenance of enterprise framework and related artefacts Develops trust and builds effective working relationships through respectful, collaborative engagement across individual product teams Ensures architecture principles and standards are consistently applied to all the projects Ensure optimal Client Engagement Support pre-sales team while presenting the entire solution design and its principles to the client Negotiate, manage and coordinate with the client teams to ensure all requirements are met and create an impact of solution proposed Demonstrate thought leadership with strong technical capability in front of the client to win the confidence and act as a trusted advisor 3.Competency Building and Branding Ensure completion of necessary trainings and certifications Develop Proof of Concepts (POCs),case studies, demos etc. for new growth areas based on market and customer research Develop and present a point of view of Wipro on solution design and architect by writing white papers, blogs etc. Attain market referencability and recognition through highest analyst rankings, client testimonials and partner credits Be the voice of Wipros Thought Leadership by speaking in forums (internal and external) Mentor developers, designers and Junior architects in the project for their further career development and enhancement Contribute to the architecture practice by conducting selection interviews etc 4.Team Management Resourcing Anticipating new talent requirements as per the market/ industry trends or client requirements Hire adequate and right resources for the team Talent Management Ensure adequate onboarding and training for the team members to enhance capability & effectiveness Build an internal talent pool and ensure their career progression within the organization Manage team attrition Drive diversity in leadership positions Performance Management Set goals for the team, conduct timely performance reviews and provide constructive feedback to own direct reports Ensure that the Performance Nxt is followed for the entire team Employee Satisfaction and Engagement Lead and drive engagement initiatives for the team Track team satisfaction scores and identify initiatives to build engagement within the team Mandatory Skills: Enterprise Platform Engineering Backend.

Job Title: Front-End Solution Architect Experience: 10+ years Job Type: Full-time Role Overview: We are seeking a highly skilled and visionary Front-End Solution Architect to lead the architecture, design, and delivery of modern, scalable front-end applications. The ideal candidate brings deep technical expertise in Vue.js , Atomic Design , Web Components , Micro Frontends , and modern JavaScript frameworks. This role demands hands-on proficiency, team mentorship, stakeholder engagement, and strategic technology leadership across B2B, B2C, and B2B2C environments. Architect and design front-end solutions using Vue.js , Atomic Design methodology , and Web Components for high reusability and scalability. Define and implement Micro Frontend architecture using Webpack Module Federation , npm repositories , and monorepo strategies (e.g., Nx, Turborepo). Collaborate with business stakeholders, product managers, and backend architects to shape end-to-end solution designs aligned with user experience and business goals. Lead implementation and technical design for enterprise-grade platforms across B2B , B2C , and B2B2C models. Champion best practices in JavaScript (ES6+), TypeScript , performance optimization, testing, and security. Actively contribute to code when needed demonstrating leadership by example, with solid hands-on capabilities. Guide team members with architecture patterns, code quality standards, and performance profiling/debugging techniques. Drive the adoption of AI-assisted development tools like GitHub Copilot and GenAI-based productivity boosters . Partner with DevOps teams to integrate build pipelines, static code analysis, and deployment strategies in cloud-native environments (Azure/AWS/GCP). Evaluate and implement accessibility (WCAG), SEO, and internationalization requirements in web front-end implementations. Required Skills & Experience: 10+ years of front-end development experience with at least 3+ years in a solution architect or senior technical leadership role. Strong expertise in Vue.js , Composition API , and state management libraries like Pinia or Vuex . In-depth understanding of Atomic Design principles , modular UI systems , and component-driven architecture . Proficiency in Web Components , custom elements , and cross-framework compatibility. Proven experience in designing and deploying Micro Frontend architectures using Webpack Module Federation . Experience managing npm package publishing , private/shared component libraries , and working with monorepo setups. Advanced skills in JavaScript (ES6+), TypeScript , HTML5, CSS3, and modern tooling. Experience working with GitHub Copilot , GenAI tools , or LLM integrations in software engineering workflows. Excellent understanding of CI/CD pipelines , testing frameworks (Jest, Cypress), and performance debugging tools (Lighthouse, DevTools). Experience working with cloud platforms (AWS, Azure, GCP) in deploying front-end apps and microservices. Strong leadership and mentoring abilities; prior experience in leading distributed teams and agile projects. Exceptional communication and stakeholder management skills; capable of translating technical strategies into business outcomes. Preferred Qualifications: Experience in Headless CMS , DXPs , or JAMStack architecture. Exposure to Design Systems , Storybook , or Figma-to-code workflows . Certifications in cloud technologies or front-end frameworks. Job Title: Front-End Solution Architect Experience: 10+ years Job Type: Full-time Role Overview: We are seeking a highly skilled and visionary Front-End Solution Architect to lead the architecture, design, and delivery of modern, scalable front-end applications. The ideal candidate brings deep technical expertise in Vue.js , Atomic Design , Web Components , Micro Frontends , and modern JavaScript frameworks. This role demands hands-on proficiency, team mentorship, stakeholder engagement, and strategic technology leadership across B2B, B2C, and B2B2C environments. Architect and design front-end solutions using Vue.js , Atomic Design methodology , and Web Components for high reusability and scalability. Define and implement Micro Frontend architecture using Webpack Module Federation , npm repositories , and monorepo strategies (e.g., Nx, Turborepo). Collaborate with business stakeholders, product managers, and backend architects to shape end-to-end solution designs aligned with user experience and business goals. Lead implementation and technical design for enterprise-grade platforms across B2B , B2C , and B2B2C models. Champion best practices in JavaScript (ES6+), TypeScript , performance optimization, testing, and security. Actively contribute to code when needed demonstrating leadership by example, with solid hands-on capabilities. Guide team members with architecture patterns, code quality standards, and performance profiling/debugging techniques. Drive the adoption of AI-assisted development tools like GitHub Copilot and GenAI-based productivity boosters . Partner with DevOps teams to integrate build pipelines, static code analysis, and deployment strategies in cloud-native environments (Azure/AWS/GCP). Evaluate and implement accessibility (WCAG), SEO, and internationalization requirements in web front-end implementations. Required Skills & Experience: 10+ years of front-end development experience with at least 3+ years in a solution architect or senior technical leadership role. Strong expertise in Vue.js , Composition API , and state management libraries like Pinia or Vuex . In-depth understanding of Atomic Design principles , modular UI systems , and component-driven architecture . Proficiency in Web Components , custom elements , and cross-framework compatibility. Proven experience in designing and deploying Micro Frontend architectures using Webpack Module Federation . Experience managing npm package publishing , private/shared component libraries , and working with monorepo setups. Advanced skills in JavaScript (ES6+), TypeScript , HTML5, CSS3, and modern tooling. Experience working with GitHub Copilot , GenAI tools , or LLM integrations in software engineering workflows. Excellent understanding of CI/CD pipelines , testing frameworks (Jest, Cypress), and performance debugging tools (Lighthouse, DevTools). Experience working with cloud platforms (AWS, Azure, GCP) in deploying front-end apps and microservices. Strong leadership and mentoring abilities; prior experience in leading distributed teams and agile projects. Exceptional communication and stakeholder management skills; capable of translating technical strategies into business outcomes. Preferred Qualifications: Experience in Headless CMS , DXPs , or JAMStack architecture. Exposure to Design Systems , Storybook , or Figma-to-code workflows . Certifications in cloud technologies or front-end frameworks.

JD : Architect cloud migration strategies, ensuring seamless workload transition to AWS. Implement Infrastructure as Code (IaC) using Terraform, AWS CloudFormation, and AWS CDK. Design and manage AWS Landing Zones using AWS Control Tower, Service Catalog, and Guardrails . Optimize AWS cloud services across IaaS, PaaS, and SaaS models to enhance agility and scalability. Ensure compliance with security best practices, governance frameworks, and AWS Well-Architected principles. Establish multi-account strategies using AWS Organizations, SCPs, and IAM permissions. Provide guidance on cloud automation, serverless computing, and containerization using ECS/EKS/Fargate. Work with cross-functional teams to drive cost efficiency, performance optimization, and cloud governance. Mentor teams to upskill AWS capabilities and develop cloud-native applications.

Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner Deliver NoPerformance ParameterMeasure 1. 100% adherence to SLA/ timelines Multiple cases of red time Zero customer escalation Client appreciation emails Mandatory Skills: Servicenow-Development.Experience3-5 Years.

Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner Deliver NoPerformance ParameterMeasure 1. 100% adherence to SLA/ timelines Multiple cases of red time Zero customer escalation Client appreciation emails Mandatory Skills: WebLogic Admin.Experience3-5 Years.

Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner Deliver NoPerformance ParameterMeasure 1. 100% adherence to SLA/ timelines Multiple cases of red time Zero customer escalation Client appreciation emails Mandatory Skills: Cloud AWS Admin.Experience3-5 Years.

Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner Deliver NoPerformance ParameterMeasure 1. 100% adherence to SLA/ timelines Multiple cases of red time Zero customer escalation Client appreciation emails Mandatory Skills: Microsoft Dynamics365 Cloud Admin. Experience1-3 Years.

Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner Deliver NoPerformance ParameterMeasure 1. 100% adherence to SLA/ timelines Multiple cases of red time Zero customer escalation Client appreciation emails Mandatory Skills: Software Distribution & Patch management.Experience3-5 Years.

Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner Deliver NoPerformance ParameterMeasure 1. 100% adherence to SLA/ timelines Multiple cases of red time Zero customer escalation Client appreciation emails Mandatory Skills: IBM MQ Infra Admin.Experience1-3 Years.

Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner Deliver NoPerformance ParameterMeasure 1. 100% adherence to SLA/ timelines Multiple cases of red time Zero customer escalation Client appreciation emails Mandatory Skills: MSSQL Database Admin.Experience3-5 Years.

Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner Deliver NoPerformance ParameterMeasure 1. 100% adherence to SLA/ timelines Multiple cases of red time Zero customer escalation Client appreciation emails Mandatory Skills: Network Data Admin.Experience3-5 Years.

Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner Deliver NoPerformance ParameterMeasure 1. 100% adherence to SLA/ timelines Multiple cases of red time Zero customer escalation Client appreciation emails Mandatory Skills: WebLogic Admin.Experience3-5 Years.

Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner Deliver NoPerformance ParameterMeasure 1. 100% adherence to SLA/ timelines Multiple cases of red time Zero customer escalation Client appreciation emails Mandatory Skills: M365 Exchange Online.Experience1-3 Years.