Social Media Account Manager - FMCG Only

Job Title: Account Manager (Digital Marketing) / Client Servicing Manager Location: Noida Sector 116 Employment Type: Full-Time Experience required: 3–5 years (preferably with a digital marketing or brand management agency) Role Overview: At Sociapa we are seeking a proactive, client-focused Account Manager (Digital Marketing) / Client Servicing Manager to join our dynamic team. The ideal candidate will be responsible for building strong client relationships, managing digital marketing projects end-to-end, and ensuring the seamless execution of campaigns aligned with client objectives. Key Responsibilities: · Serve as the primary point of contact for assigned clients, maintaining strong, long-term relationships. · Understand client goals, brand positioning, and market dynamics to craft effective digital marketing strategies. · Collaborate with internal teams (creative, media, content, and performance) to deliver high-quality work within agreed timelines. · Manage project timelines, budgets, and deliverables, ensuring complete client satisfaction. · Present campaign plans, reports, and performance insights to clients in a clear and professional manner. · Proactively identify growth opportunities within existing accounts and support business expansion through up-selling and cross-selling services. · Resolve client concerns with a solution-oriented approach, ensuring trust and transparency at every stage. · Stay abreast of industry trends, new technologies, and emerging best practices to add strategic value to client accounts. Skills & Qualifications: · Bachelor’s degree in Marketing, Communications, Business, or a related field. · 3–5 years of hands-on experience in account management, client servicing, or digital marketing. · In-depth knowledge of digital marketing services including SEO, SEM, Social Media Marketing, Influencer Marketing, Content Creation, and Branding. · Exceptional communication, presentation, and relationship-building skills. · Strong project management skills with the ability to manage multiple projects simultaneously. · Proficient in digital tools such as Google Analytics, Facebook Business Manager, Ads Manager, Excel, and PowerPoint. · Strategic thinking ability with a keen eye for detail and quality delivery. Preferred Experience: · Prior experience managing clients in industries like FMCG, Healthcare, Lifestyle, or Consumer Brands. · Ability to thrive in a fast-paced agency environment. · High degree of professionalism, organization, and accountability. Compensation: 30k to 45k+ , based on experience and skills Reporting to: Account Director / Client Services Head Job Types: Full-time, Permanent Pay: ₹30,000.00 - ₹45,000.00 per month Benefits: Paid sick time Schedule: Day shift Morning shift Supplemental Pay: Performance bonus Work Location: In person