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1.0 - 5.0 years

0 Lacs

jaipur, rajasthan

On-site

As a System Admin Level 1 at our company, you will play a crucial role in supporting our customer base, both directly and indirectly. Your primary responsibility will involve interacting with application software and operating systems to diagnose and resolve unique, non-recurring problems in the Hosting Environment. Your major duties and responsibilities will include treating all customers in a professional and respectful manner, handling technical support tickets from web hosting customers, supporting the roll-out of new applications, and providing client support and technical issue resolution via E-Mail, phone, and other electronic media. You will also be troubleshooting various technical issues that customers may encounter with their web hosting services, prioritizing and managing multiple open tickets simultaneously, and successfully completing other duties and projects as assigned. To excel in this role, you should possess computer knowledge, good communication skills, and ideally be a Red Hat Certified Engineer (RHCE) or MCSA/MCSE certified. You must be willing to work in a 24*7 environment and have experience with Hosting Control Panels such as CPanel, WHM, and Plesk. Additionally, you should have expertise in basic installation, server security, server monitoring, an excellent understanding of SMTP, HTTP, FTP, IMAP, POP, and Exim, and experience in installation and modification of Apache, Bind, DNS, PHP, MySQL, and Perl. Managing server backup/restore, DNS Management, and the ability to troubleshoot web hosting and technical procedures are also essential skills for this role. As part of our team, you will need to work well in a constantly changing environment, follow instructions from supervisors and senior colleagues, be confident and passionate, possess strong organizational skills with the ability to multitask effectively, and demonstrate dependability in completing work as expected during assigned shifts. Ideally, you should have 1-2 years of experience in a similar role, and we currently have 5 job openings available at our location in Jaipur, Rajasthan. If you meet the qualifications and are interested in joining our team, please send us an email at [email protected] with the subject line "Hapih Host Tech Support.",

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3.0 - 7.0 years

0 Lacs

jaipur, rajasthan

On-site

As a Linux System Admin Level 2, your primary responsibility will be to provide support for our customer base, both directly and indirectly. This will involve interacting with application software and operating systems to diagnose and resolve unique, non-recurring problems in the Hosting Environment. Your major duties and responsibilities will include treating all customers professionally, handling technical support tickets from web hosting customers, supporting the roll-out of new applications, providing client support and technical issue resolution via email, phone, and other electronic mediums, troubleshooting various technical issues customers may face with their web hosting services, and effectively managing multiple open tickets at once. In addition to these responsibilities, you will be expected to successfully complete other assigned duties and projects. To excel in this role, you should possess computer knowledge, good communication skills, and preferably a B.Tech degree. A Red Hat Certified Engineer (RHCE) certification is preferred, and you should be willing to work in a 24*7 environment. Experience with Hosting Control Panels such as CPanel, WHM, and Plesk, as well as basic installation, server security, and server monitoring, is essential. You should have an excellent understanding of SMTP, HTTP, FTP, IMAP, POP, and Exim, along with the ability to install and modify Apache, Bind, DNS, PHP, MySQL, and Perl. Managing server backup and restore processes, DNS management, and troubleshooting web hosting and technical procedures are also key aspects of the role. Moreover, you must be able to work effectively in a team, adapt to a constantly changing environment, and follow instructions from supervisors and senior colleagues. Your confidence, passion, organizational skills, ability to multitask, and proficiency in using technology will be crucial in fulfilling your responsibilities. We are looking for a dependable individual with at least 3+ years of Level 2 experience in a similar role. The compensation package will be as per the candidate's eligibility, with a minimum service contract of one year. Key factors for this job opening include experience in web hosting, Linux, resolving technical support tickets, client support, and good communication skills in English. If you are someone who thrives in a dynamic technical support environment and enjoys working with customers to resolve their hosting issues, we encourage you to apply for this opportunity.,

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1.0 - 5.0 years

0 Lacs

jaipur, rajasthan

On-site

As a Linux System Admin Level 1, your primary responsibility will be to provide support to our customer base in a hosting environment. You will interact with application software and operating systems to diagnose and resolve unique, non-recurring problems while treating all customers with professionalism and respect. Your duties will include handling technical support tickets from web hosting customers, supporting the roll-out of new applications, and resolving client support and technical issues through various communication channels. You will troubleshoot technical issues related to web hosting services, prioritize and manage multiple open tickets simultaneously, and complete assigned duties and projects successfully. To excel in this role, you should have a strong computer knowledge, excellent communication skills, and preferably a B.Tech degree. A Red Hat Certified Engineer (RHCE) certification is preferred, along with experience in working in a 24*7 environment and familiarity with Hosting Control Panels like CPanel/WHM/Plesk. You should also possess skills in server installation, security, monitoring, and management of services like Apache, Bind, DNS, PHP, MySQL, and Perl. Additionally, you must have a solid understanding of protocols such as SMTP, HTTP, FTP, IMAP, POP, and Exim, as well as experience in server backup/restore, DNS management, and troubleshooting web hosting procedures. Your ability to work well in a team, adapt to changing environments, follow instructions, and multitask will be crucial for success in this position. Moreover, you should be confident, passionate, dependable, and willing to work during assigned shifts. With at least 1+ years of experience in a similar role, you will be eligible for a competitive CTC package based on your qualifications and a minimum one-year service contract. Key factors for this job opening include expertise in web hosting, Linux systems, resolving technical support tickets, client support, and proficiency in English communication. The position is based in Jaipur, with two vacancies available for qualified candidates.,

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6.0 - 11.0 years

4 - 8 Lacs

Navi Mumbai

Work from Office

Experience: 6+ years of proven working experience with Office 365 administration and problem solving. ESSENTIAL DUTIES AND RESPONSIBILITIES: Manage to Users & Groups on Microsoft 365 through GUI as well as PowerShell. Understanding & managing all licenses as per an Organization policy based on users grade & assigning licenses through GUI as well as Windows PowerShell. Manage Retention policy, Retention Tag, set mail sent & receive restriction for bulk users, export message trace report & skill to examine it. End user support/Service Desk Support / Work ticket queue daily. Excellent troubleshooting skills & complex support issues Support Desktop and mobile devices, Remote support Create support articles and maintain overall KB. Contact users for follow ups and additional detail as needed Respond to escalations and high priority request and issues Write and executive knowledge on custom scripts (PowerShell) to remediate issues to support users Knowledge on security & compliance on Office 365. Investigate skill on different Audit logs. ESSENTIAL KNOWLEDGE & SKILLS: Good knowledge on ADFS, ADFS Proxy, AAD Connect, Exchange SMTP & SMTP Relay servers behaviors troubleshooting skills for server issues. Basic knowledge on Azure Active Directory IAM & RBAC. Technical ability to troubleshoot and solve issues. Expert skills in managing and administering Office 365 user provisioning / deprovisioning, permissions, access, etc. Have good understanding of Mobile Messaging Technologies: Exchange Active Sync Iphone, iPAD, Android Technical ability to troubleshoot and solve issues. Excellent customer service skills &Meet defined deadlines Ability to work as a team & work flexible hours and be on-call Ability to communicate a clear and concise status Must be an independent problem solver with troubleshooting, decision making and analytical skills

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3.0 - 8.0 years

4 - 7 Lacs

Chandigarh

Work from Office

Job_Description":" Company Profile: Priority Technology Holdings, Inc. (NASDAQ: PRTH), is headquartered in Alpharetta, Georgia USA. Our India office is located in Chandigarh, where our dynamic team builds state of the art, sophisticated Fin-tech products & solutions. We are an emerging payments powerhouse that offers a single unified platform for Banking & Payments powering modern commerce. Priority offers a unique family of products which integrate into SMB Payments, B2B Payments and Enterprise Payments to help businesses thrive. We are on a mission to offer an industry agnostic platform that enables businesses to collect, store and send money using various new age payment methods. Priority is an employee-first organization and we continually strive to ensure their professional and personal success supported by employee-friendly policies and a positive work environment built on mutual respect and professionalism. We offer a dynamic work environment, with continuous growth & learning opportunities. We believe in growing together and our people are the driving force behind our success. About Role: Are you ready to take your career to the next level in the world of financial servicesJoin us as a Payment Operations, Senior Analyst where youll play a crucial role in managing and supporting cash management products. This is your opportunity to work with a dynamic team, engage with diverse clients, and drive operational excellence. Be a part of the team that values innovation, client satisfaction and professional growth. Senior Analyst As a Senior Analyst within Payment Operations, you will manage and be responsible for handling banking operations tasks. Lead and oversee complex financial financial transactions, ensure operational accuracy and drive continuous process improvements. The ideal candidate will have a strong understanding of banking processes, risk controls and regulatory frameworks and will serve as a SME within the operations team. Duties Include: BANKING OPERATIONS: -- Transaction monitoring Monitoring job notifications and bank acknowledgements for both Inbound and Origination NACHA and ICL files including returns. Reviewing Inbound Wires and outbound wires and handle exceptions. Managing remote deposit checks sent by Clients and refund checks received from Creditors, Courier vendors and Service providers. Conduct testing in identifying bank processing behaviour and CFT system ledgers for all FBO accounts. Handling ACH and ICL processing exceptions i.e., Affidavits, Late returns, etc. Build checklist for possible transaction exceptions and handle them on timely manner. Generate reports in Looker platform to monitor volume trends. -- Support activities Coordinate with New/ Existing bank partners for opening new bank accounts. Coordinate with Bank partners for company name and company id whitelisting for new Subscribers. Handle POA (proof of authorization) requests from the bank partners through JSD (Jira) ticketing tool. Co-ordinate with different teams to deliver solutions for bank-ops processing issues. Support banks on their annual audits. -- Cost optimization Handling fund optimization rules to active optimal interest income. Onboarding new bank partners and conduct price negotiations. Manage volume distribution between the bank partners to achieve optimal processing cost. RECONCILIATION SUPPORT: Reviewing of Previous day BAI files and monitoring Recon jobs. Monitor daily balance reconciliation and identify discrepancies. Coordinate with internal teams to resolve the discrepancies within SLA. Review transaction reconciliation and get the discrepancies resolve within SLA. Support Finance team in building accounting entries by providing Liability and asset reports. Support auditors by providing requested information related to transactions processed in system. Other Activities: Monitor and respond to requests via department email inboxes. Assist with daily reconciliation of platforms. Coordinate closely with other departments to support business needs. Support and guide other team members and act as an escalation point for operational issues. Audit Jira tickets to make sure we are performing corrective actions maintaining SLA and reviewing with the manager to find out gaps if any. Help in creating the SOP documents for all our processes. Coordinate with different teams to deliver solutions for payment processing issues. Participate in acceptance testing in both QA and production environments to verify enhancements and bug fixes related to payment operations features. Other duties as assigned. Requirements Education and Experience Requirements: A Bachelordegree in any discipline. Minimum 3 years of experience in payment processing. Good understanding of Banking and Payments industry. Hands-on experience with CBS platforms. Ability to understand end to end process flow, consider downstream impacts when decision making. Ability to coordinate and organize work while meeting and handling multiple deadline processes. Demonstrated ability to multi-task and balance numerous activities simultaneously. Knowledge of Microsoft Office. Strong communication skills both written and verbal. Be a team player. Must have the ability to work independently. Ability to multitask, prioritise, and meet deadlines. Highly motivated and strong attention to detail. Benefits Benefits: 5 Days Working One Complimentary Meal per Day Internet Reimbursement Gym Reimbursement Group Medical Insurance Mental Health support benefits Relocation Assistance (if Applicable)

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3.0 - 5.0 years

5 - 7 Lacs

Mumbai

Work from Office

. Hardware Networking Course, Computer course, MCSE, CCNA) Technical Question What is BSOD/Blue Dump error and what can you do with error code If system restarting again and again then what is the reason If system running slow then how will you improve the performance of system What is DHCPWhat is DORA process Classification between IPv4 and IPv6 What is the difference between Static IP and Dyanimic IP What is public IP and private IP How will you arrange meeting on Teams or Google meet How will you join a system in to the domain What is user profile in windows What is the local printer and Network printer. Which file is responsible for printing in windows What is the PST and OSTWhat is the POP3, SMTP and IMAP How will you repair PST What is the PST size limit as per Microsoft if you are using office 2013 What are the SR (service request) & Inc R (Incident request) What is your understanding on SLA What is your understanding on escalation matrix What is LAN and WAN How will you remove virus from the system

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2.0 - 6.0 years

3 - 7 Lacs

Bengaluru

Work from Office

Educational Requirements Bachelor of Engineering Service Line Computers & Communications Division Responsibilities Hands-on experience in networking, routing, and switching technologies of 3 to 4 years. Thorough knowledge of Networking, OSI Layers Thorough knowledge of Network security concepts, secure network design/deployments Hands-on experience with working on Firewall, IPS, Security management, Routers, and Switches Good understanding of TCP/IP protocol suite (IP, ARP, ICMP, TCP, UDP, SMTP, FTP, TFTP), Routing Protocols, IP addressing and subnetting, VLANs Experience with firewalls, internet VPNs, remote implementation, troubleshooting, and problem resolution. Familiarity with server management and monitoring tools. CCNA or CCNP certifications is a plus. Knowledge of ITIL and ITSM processes, like, SLA, Change/Release Management. Experience in using ticketing tools such as service now, remedy will be an added advantage. Excellent written and verbal communication skills. Preferred Skills: Technology-Network-Switching Technology-Networking-Routing technologies

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4.0 - 9.0 years

7 - 11 Lacs

Chandigarh, Dadra & Nagar Haveli, Chennai

Work from Office

Job Details Skills Oracle HRMS Technical Consultant Experience 4 to 14 years Location Pan India,Chandigarh,Chennai,Dadra & Nagar Haveli,Jammu,Lakshadweep,Nagar,New Delhi,Puducherry,Daman,Diu,Goa,Haveli,Sikkim Job type Contract to HIRE IDESLABS - Job Description: Minimum 4-7 years Oracle HRMS experience and done end-to-End Implementation, Post implementation Support and AMS support Hands-on Development experience in Oracle EBS HRMS suite of Modules Experience as an ORACLE PL/SQL Developer, involved in Requirement Gathering, analysis, Design, Development, Unit Testing, Production Deployment and Support. Solid Experience of creating Packages, Procedures, Functions, Views, Exception handling, SQL*Loader in Oracle., PL/SQL and SQL PLUS Extensive Oracle programming experience developing complex code units including performance tuning, Shell Scripting In-depth knowledge Designing, Developing and Implementing interfaces in oracle with internal and external systems using Oracle API's like REST/SOAP web services, XML and XSD Experience Building and customizing OAF (Oracle Applications Framework) Pages, developing XML Publisher Reports & XML reporting and Bursting. Ability to work effectively both independently and as part of a team in the creation and validation of user interfaces and technical requirements Development and support of associated interfaces with the above modules in PL/SQL, Java, Oracle Application Framework (OAF), and Oracle eBusiness Suite Workflow. Manage work to client and companys SLA requirements Follow defined methodology for delivering Oracle support as is required by client. Additional knowledge on Integrated SOA Gateway, Applaud, SMTP, LDAP, and IMAP integrations will be added advantage

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0.0 - 1.0 years

4 - 7 Lacs

Mangaluru

Work from Office

Technical Support Engineer Role: Technical Support Engineer Designation: Graduate Engineering Trainee Work Location: Mangalore, work from ofice Shift: 9 hours per day, with shift changes every month About Us unifyCX ( unifycx, ) is an emerging Global Business Process Outsourcing company with a strong presence in the U S , Colombia, Dominican Republic, India, Jamaica, Honduras, and the Philippines We provide personalized contact centers, business processing, and technology outsourcing solutions to clients worldwide In nearly two decades, unifyCX has grown from a small team to a global organization with staff members all over the world dedicated to supporting our international clientele At unifyCX, we leverage advanced AI technologies to elevate the customer experience (CX) and drive operational efficiency for our clients Our commitment to innovation positions us as a trusted partner, enabling businesses across industries to meet the evolving demands of a global market with agility and precision unifyCX is a certified minority-owned business and an EOE employer who welcomes diversity Role Overview As a Technical Support Engineer, you will be the frontline hero for our customers helping them resolve issues related to website management, hosting, and network protocols This entry-level role offers an excellent opportunity to gain hands-on experience in web technologies, network troubleshooting, and customer support You'll interact with domestic customers via live chat & Phone offering solutions and guidance in a fast-paced environment Required Qualifications Education: BE, BTech, MCA, MTech, BCA, BSc Computers, MSc computers and BCOM with computers Skills: Strong multitasking skills Ability to think critically and troubleshoot effectively under pressure Excellent typing skills and quick grasp of technical concepts Knowledge of keyboard shortcuts and efficient computer usage Excellent verbal and written communication skills to convey technical information clearly and concisely Patience, empathy, and a positive attitude when dealing with customers Willingness to learn, innovate, and take on challenges proactively Key Responsibilities Website Management: Gain knowledge on website creation using website builders, HTML, WordPress, MySQL, and PHP Work with web hosting tools such as cPanel and WHM for website management Domain and Email Handling: Manage domain registration, email configuration, FTP, SMTP, and UNIX file handling commands Troubleshoot common web and email errors, including 404, 500 errors, email bounce backs, and DNS issues Network Protocols: Learn and apply knowledge of network protocols, including IP addressing, DNS, ping, ipconfig, and tracert Customer Interaction: Provide excellent customer service to domestic clients through Phone & Live chat enhancing your experience by quickly resolving technical issues Upsell/cross sell services where appropriate, leveraging strong communication and product knowledge Troubleshooting & Problem Solving: Develop and apply strong troubleshooting skills to resolve technical issues efficiently Collaboration: Work closely with other departments, such as HPS and billing team, to escalate and resolve complex issues Feedback Loop: Collect and relay customer feedback to help improve our products and services Career Progression This role offers a clear path for career advancement: Graduate Engineering trainee -> Junior Analyst -> Analyst ? Senior Analyst? Specialist? Team lead Alternative paths include Trainer, WFM analyst and other specialized roles This job profile offers a comprehensive learning experience, blending technical knowledge with customer service, preparing you for a successful career in technical support and beyond Work Environment Shifts: 9-hour shifts with rotational changes every month Team: Work as part of a dynamic team in a supportive, growth-oriented environment Supportive Culture: Join a team that values collaboration, innovation, and continuous improvement Continuous Learning: Stay updated with the latest technology trends and product updates to provide the best support possible Why Join Us Impactful Work: Make a real difference by helping customers solve their technical problems Innovative Environment: Work with cutting-edge technology and be part of a forward-thinking company Supportive Team: Join a team that values your contributions and supports your growth If you are passionate about technology and enjoy helping others, we would love to have you on our team as a Technical Support Engineer!

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2.0 - 6.0 years

0 Lacs

noida, uttar pradesh

On-site

A Network Engineer is responsible for installing, maintaining, and repairing network infrastructure and application components. You will be required to respond to inquiries from staff, administrators, service providers, site personnel, and outside vendors to provide technical assistance and support. Additionally, you will supervise the administration of systems and servers related to the network to ensure the availability of services to authorized users. It is essential for the candidate to have a solid understanding of IP networking and other associated protocols, along with a working knowledge of DNS, SMTP, and server technologies. Knowledge of WAN / LAN protocols is also required. You will be responsible for troubleshooting malfunctions of network hardware, applications, telephones, and security systems to resolve operational issues and restore services. Familiarity with VoIP implementation and support is a plus. Furthermore, you will need to ensure that the network is customized to satisfy a client's requirements. Documenting network problems and resolutions for future reference will be part of your responsibilities. Lastly, you may be assigned any other duties as deemed necessary by management.,

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5.0 - 9.0 years

0 Lacs

karnataka

On-site

As a Support Engineer at Precisely, you will play a crucial role in driving solutions to complex issues and ensuring the success of our customers. Your technical expertise will be essential in supporting Precisely Data Integration investments, including various products and Sterling B2B Integrator. Your problem-solving skills, technical depth, effective communication, and ability to innovate will be key attributes for excelling in this role. In this position, your responsibilities will include providing top-notch technical support via phone, email, and remote desktop connections, meeting SLA requirements, updating stakeholders promptly, and documenting critical information. You will be tasked with swiftly resolving issues to guarantee customer satisfaction, investigating and solving complex problems across different platforms, software systems, and databases. Your understanding of enterprise systems will be pivotal in identifying the root cause of issues and recommending suitable solutions. Continuous learning and knowledge sharing are integral parts of this role. You will be expected to stay updated on new technologies, tools, and systems and share your insights with the team. Developing comprehensive internal and external Knowledge Base documentation will be essential for enhancing customer and team support. Additionally, you will contribute to debugging, suggesting solutions, and tools for product improvements. Requirements for this role include a Bachelor's or Master's degree in Computer Science or a related field, exceptional communication skills, strong analytical abilities, and a self-motivated approach to problem-solving. A keen interest in learning new technologies, understanding software design principles, and proficiency in database management systems and networking design are essential. Experience with debugging, object-oriented languages, distributed computing, and various technologies will be advantageous. If you are enthusiastic about tackling challenging problems, working under tight deadlines, and providing excellent technical support, this role at Precisely offers a rewarding opportunity to grow and contribute to a leading organization in data integrity.,

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2.0 - 6.0 years

0 Lacs

maharashtra

On-site

Are you ready for an exciting career and to give a boost to your career If yes, then come join us for an exciting career option in Sales, Presales, and Technical roles, where you will work alongside our clients, including Fortune 500 companies and our MNC Partners like Microsoft, Oracle, Sophos, Fortinet, Symantec, Mcafee, etc. To make the change in your career, contact us at hr@ldsinfotech.com. Company Name: LDS infotech Pvt Ltd Designation: Sr. Cloud Engineer Number of Openings: 3 Years of Experience: 3 Company URL: https://www.ldsinfotech.com/ Department: Sr. Cloud Engineer Job Location: Mumbai Working days and Time: Mon - Sat, 10-7 PM, 2nd and 4th Sat off Working Status: Working from Office Job Profile: Educational qualifications: Bachelor's Degree in Computer Science/IT or Engineering Graduate. Cloud Engineer Roles and Responsibilities: - Working in tandem with our engineering team to identify and implement the most optimal cloud-based solutions for the company. - Planning, designing, and developing cloud-based applications. - Managing cloud environments in accordance with company security guidelines. - Deploying and debugging cloud initiatives as needed in accordance with best practices throughout the development lifecycle. - Educating teams on the implementation of new cloud-based initiatives, providing associated training as required. - Employing exceptional problem-solving skills, with the ability to see and solve issues before they snowball into problems. - Using your extensive knowledge of APIs to design RESTful services and integrate them with existing data providers, using JSON or XML as needed. - Leading and developing best practices for a larger Cloud Engineer team. - Building and designing web services in the cloud, along with implementing the set-up of geographically redundant services. - Orchestrating and automating cloud-based platforms throughout the company. - Staying current with industry trends, making recommendations as needed to help the company excel. Cloud Engineer Skills/Requirements: - Bachelor's Degree in Computer Science/IT or Engineering Graduate. - Certification as an Azure/AWS Solutions Architect (Added Advantage). - Five years of experience in developing software using languages such as Java/Python/C++ or Ruby. - Experience with SOA applications and cloud-based services, preferably Azure. - Experience working with OpenStack, Linux/UNIX, Rackspace, Docker, and Microsoft Azure. - 2 to 4 years of experience in a Cloud Engineer role or related position. - Knowledge of web services, API, REST, and RPC. - Strong awareness of networking and internet protocols, including TCP/IP, DNS, SMTP, HTTP, and distributed networks. - Database experience, including knowledge of SQL and MYSQL, and related data stores such as Postgres. - Extensive experience with open-source technology, software development, and system engineering. - Excellent communication and organizational skills, and the ability to stay focused on completing tasks and meeting goals within a busy workspace. - Interest in Cloud Engineering and its impact on greater business practices. - Skilled at working in tandem with a team of engineers or alone as required. Interested candidates can mail us your CV at hr@ldsinfotech.com or you can connect with us at +919769090681. Functional area: Managing cloud environments in accordance with company security guidelines. Reporting to: Manager No. of persons reporting to the candidate: Manager Position requires traveling: Yes (Field Calls). Traveling allowance to go to the client location will be given.,

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3.0 - 8.0 years

5 - 9 Lacs

Gurugram

Work from Office

Grade Level (for internal use): 09 Segment : S&P Global Platts The Role : Engineer II, PAS TECHOPS (Application Support with Linux and AWS) The Location : GURGAON Grade : 9A Shift Timings : 24*7 (Rotational Shifts) The Team : You will be working within the Operations team within Platts in India. Providing support to Platts applications that are utilized by both an internal & external global customer base. You will provide an exceptional level of support to complex applications involving operating systems, sub system and software components while working within the limits of established policies and ITIL framework. The Impact : Working to minimize the adverse impact of incidents and problems on the business and proactively identifying areas of focus to prevent the reoccurrence of future incidents. Whats in it for you : Working in a global application support team supporting users based in three time zones and across 26 offices. Exposure to application support, operations, monitoring and projects in a role where you will interact directly with the business and learn the products and systems required to support the Platts business operations Responsibilities : Resolving logged IT incidents in order to restore service as quickly as possible using technical knowledge. Escalation of tickets to other technical teams as required. Responding to logged service requests, account administration, software installations and general application and server administration. Provide 24 x 7 round the clock support to Platts business partners utilizing shift patterns. Management of major incidents via conference call, email and instant messaging systems. Composing and sending major incident notifications to business partners. Dealing with escalations in a timely manner to ensure issue is resolved to business partners expectations. Composing technical knowledge base documents to be used within the team. Working with external vendors to resolve service-related incidents. Connecting remotely to business partners computers to resolve issues. Server maintenance, monitoring, health checks, restarts, and BAU operational work. Provide real-time server support to the daily Market on Close process as well as participating on the associated conference call. What Were Looking For ( Basic Qualifications) : 3+ years previous experience in troubleshooting & supporting applications running on Linux & Windows server OS 3+ years of experience in production support/ application support in 24/7 environment Previous Experience on Cloud Infrastructure 3+ years previous experience with Application releases andPatching. 3+ years previous experience supporting Webservers either Windows IIS Linux Apache or WebLogic Working knowledge networking components and troubleshooting tools (Load balancers, routers, Firewall, NAT, DMZ, AWS) Experience with supporting multi-tier infrastructures Superior understanding of the following Protocols, TCP/IP, HTTP(S), SSL, WWW, JMS, FTP, Telnet, DNS, DHCP, VNC,RDP, NAT, SMTP Tools Putty, RDP, SSH, WinSCP, MySql Query Browser, Oracle SQL Developer Microsoft Office Office 365 especially Excel (Macros, Worksheets and add-ins) Excellent communication Skills. Preferred Qualifications : Bachelors Degree or 3+ years of relevant API support, or software development experience in an agile software environment Apply ITIL best practices in Incident, Release, Problem, and Knowledge Management Working knowledge of monitoring (Nagios, Splunk etc.,) and deployment tools Must thrive in a fast-paced, time-compressed and dynamic environment Excellent verbal and written communication skills Ability to adapt quickly to change, think on your feet, communicate positively and work proactively

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3.0 - 5.0 years

8 - 12 Lacs

Hyderabad

Work from Office

A Platform Operations Engineer is responsible for supporting multiple applications, consisting of different technologies, in an Enterprise Hosted environment. The individual provides escalation support to Multiple Platforms and its Services. They perform monthly/quarterly/yearly upgrades of the applications in the environment and work within teams to create solutions to identified issues. They are also responsible for communication to the end users. Shift Timing: Rotational Shift (24/7) Required Certification: RedHat certifications (RHCSA / RHCE) Duties & Responsibilities: Fully functional and self-directed Resolve issues, manage workload, and balance priorities through frequent interruptions while meeting specific, time sensitive deadlines. Analyze clients/team requests to solve short- and long-term technical issues. Engineer solutions to meet companys SLA's and meet client expectations Monitor and assist to tune applications in the environment through project initiatives, enhancements and integration. Perform upgrades of the applications in the Hosted environment. Provides formal mentorship High complexity assignments- owner Moderate complexity assignments - owner (1 or >)l Low complexity assignments - provide oversight/review Regularly lead self and others and/or established as Product SME and/or established as specialist Sees the whole picture and adjusts work accordingly. Mentors others with less experience. Work with Senior Platform Operations Engineer to create and maintain documentation for all production environments and review regularly. Engage with Sr. Engineers/Team to document Standard Operating procedures, design changes and review prior to installation/implementation. Required Qualifications: Typically requires a minimum of 3 - 5 years of related experience in a professional job role with a Bachelor's degree in Computer Science or related field.; or 3 years and a Master's degree; or a PhD without experience; or equivalent work experience Basic knowledge on OS, Database & Networking concepts. Excellent problem-solving and communication abilities Strong knowledge on linux administration & linux server administration Thorough understanding of protocols such as DNS, HTTP, LDAP, SMTP, and SNMP Extensive understanding of Linux, including RedHat, CentOS, Rocky Linux Strong understanding on web servers, application servers, DNS & Mail servers. Should be good at any of the scripting languages. Shell/Python Knowledge on configuration management tools like puppet, Ansible is a plus. Industry certifications for application/s being supported are a plus. Experience with configuring and managing zones. Experience providing day to day administration and monitoring of servers to include: Provide support to ensure Linux Servers are operational. Provide file and system security management, log analysis, and statistical report generation. Analyze Security Scans and assist with vulnerability remediation. Good analytical ability (Basic knowledge of ELK, Basic knowledge of Tableau) Should be ready to work in rotational shifts.

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5.0 - 10.0 years

11 - 16 Lacs

Pune

Work from Office

We are looking for Technical Support Manager with Enterprise Network Security background to build and drive Technical Support practice providing L2 support for enterprise customers of enterprise/datacenter network security products . The ideal candidate is a customer centric highly effective leader of support who understands what it takes to support and build long term relationships with Enterprise IT/Security teams. The focus of this role is not only on building a highly effective support team but also the knowledge center and tools required to run the practice efficiently. The practice and its success is tied to the overall goals of the client business and so the KPls and decisions must be linked to out comes . The candidate should be highly data oriented and has a strong capability to translate data into insights and use insights to make long term shifts in process and practice . Technical Skills Understating of network devices, security, virtualization. Strong understanding of Network Security technologies and products such as Load balancers, firewalls, proxies, DDOs etc. Solid understanding TCP/IP protocols in depth, familiar with protocols of VLAN, Routing and Forwarding (Datacenter, Enterprise networks), TCP, UDP, SSL, HTTP, DNS among others. Thorough knowledge and understanding of application protocols, HTTP, SSL, FTP, SMTP, RTSP, SIP, Diameter, and DNS (Application Layer 7) Strong networking problem solving and troubleshooting skills, packet level analysis. Mandate to have at least CCNP certification & CCNA Security certification Good to have certifications on: Load balancer & Firewalls Nice-to-have skills Qualifications Experience in setting up and managing technical support teams for Enterprise Network Security. Awareness of operational environment, such as Server OS (Windows and Linux/UNIX), database, active directory along Enterprise Networking. virtualization, Intermediate skills in MS Office (Excel, Word, PowerPoint, and Visio), Salesforce, or other CRM experience . Effective and energetic problem-solver with a strong technical aptitude and the ability to think strategically and creatively. Must possess strong communication skills with the capability to express ideas and concepts in writing and verbally. Worksoncomplexissueswhere analysis of situations or data requires an in -depth evaluation of variable factors.

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3.0 - 7.0 years

0 Lacs

hyderabad, telangana

On-site

You will be part of our cybersecurity team as a CyberArk PAM Engineer, focusing on managing and securing privileged access within our enterprise environment. Your expertise in Privileged Access Management and familiarity with CyberArk Privileged Cloud will be crucial in this role. Your responsibilities will include deploying and overseeing CyberArk Privileged Cloud solutions, onboarding various types of privileged accounts, managing application service accounts and credentials through the Central Credential Provider (CCP), and handling secrets in CyberArk Secrets Hub. Additionally, you will be responsible for ensuring high availability, disaster recovery, and maintaining network, patching, and upgrades for CyberArk infrastructure. Troubleshooting integrations with Active Directory, SIEM, SMTP, and other third-party tools, resolving password and session management issues, and generating compliance reports for password policies and access certifications are also key aspects of this role. You will configure load balancers for PSM and CCP components, offer guidance on master and password policies, session recording, and access control configurations, as well as provide training to administrators and end-users on secure PAM access procedures. Creating and updating documentation, SOPs, admin guides, and known issue logs will also be part of your responsibilities. Preferred qualifications for this role include proven experience in CyberArk PAM solutions, particularly Privileged Cloud, a deep understanding of PAM best practices, compliance requirements, and automation, experience in large enterprise environments with complex infrastructure, and strong communication skills to collaborate effectively across IT and Security teams.,

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6.0 - 10.0 years

0 Lacs

haryana

On-site

As a Senior Java Integration Engineer with over 6 years of experience, you will be responsible for developing and maintaining robust integration flows using Apache Camel. Your role will involve designing and implementing services using Java 8+, Spring, and Spring Boot. You will work on RESTful and SOAP-based APIs for internal and external system communication, as well as handle Apache Kafka setup for producer/consumer and stream processing. Additionally, you will be involved in file-based integrations and SMTP/mail integrations as required. Utilizing Postman for API testing and validation will be a key part of your responsibilities, along with collaborating with DevOps teams for deployments using Docker and Kubernetes/OpenShift. Your skills should include strong hands-on experience with Java (8 or above) and Spring Boot, in-depth knowledge of Apache Camel for system integration, proficiency in Apache Kafka (producer, consumer, stream processing), experience with REST APIs and SOAP web services, familiarity with file-based integrations and email protocols (SMTP), exposure to containerization tools like Docker, and orchestration platforms such as Kubernetes/OpenShift. Hands-on experience with Postman for API testing will also be essential for this role.,

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6.0 - 10.0 years

0 Lacs

haryana

On-site

As a Senior Java Integration Engineer with over 6 years of experience, your primary responsibility will be to develop and maintain robust integration flows using Apache Camel. You will design and implement services using Java 8+, Spring, and Spring Boot. Additionally, you will work on RESTful and SOAP-based APIs for internal and external system communication. Your role will involve handling Apache Kafka setup for producer/consumer and stream processing. You will also be responsible for performing file-based integrations and SMTP/mail integrations as required. Utilizing Postman for API testing and validation will be a key part of your responsibilities. Collaboration with DevOps teams for deployments using Docker and Kubernetes/OpenShift will also be expected. The ideal candidate will have strong hands-on experience with Java (8 or above) and Spring Boot. In-depth knowledge of Apache Camel for system integration is essential for this role. Proficiency in Apache Kafka (producer, consumer, stream processing), experience with REST APIs and SOAP web services, and familiarity with file-based integrations and email protocols (SMTP) are required skills. Exposure to containerization tools like Docker and orchestration platforms such as Kubernetes/OpenShift is a plus. Hands-on experience with Postman for API testing will be beneficial in executing your responsibilities effectively.,

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7.0 - 9.0 years

13 - 18 Lacs

Pune

Work from Office

Company Overview Incedo is a US-based consulting, data science and technology services firm with over 3000 people helping clients from our six offices across US, Mexico and India. We help our clients achieve competitive advantage through end-to-end digital transformation. Our uniqueness lies in bringing together strong engineering, data science, and design capabilities coupled with deep domain understanding. We combine services and products to maximize business impact for our clients in telecom, Banking, Wealth Management, product engineering and life science & healthcare industries. Working at Incedo will provide you an opportunity to work with industry leading client organizations, deep technology and domain experts, and global teams. Incedo University, our learning platform, provides ample learning opportunities starting with a structured onboarding program and carrying throughout various stages of your career. A variety of fun activities is also an integral part of our friendly work environment. Our flexible career paths allow you to grow into a program manager, a technical architect or a domain expert based on your skills and interests. Our Mission is to enable our clients to maximize business impact from technology by Harnessing the transformational impact of emerging technologies Bridging the gap between business and technology Role Description Technical Skills Skills Requirements: Excellent verbal and written communication and organization skills. BS/MS in a computer related field or equivalent work experience. Any of the advanced networking certifications is preferred (CCIE, CCNP, JNCIE, or JNCIP). In depth knowledge and experience troubleshooting Layer-2/3 protocols for example, VLANs, VRRP, OSPF, BGP, ISIS, IPv4/6, ARP, RIP, NAT, and Layer-4 protocols (TCP, UDP) Thorough knowledge and understanding of application protocols, HTTP, SSL, FTP, SMTP, RTSP, SIP, Diameter, and DNS. Experience with firewalls, network security, and/or Application Delivery Switches (Server Load Balancers) is preferred. Demonstrated strong analytical, troubleshooting and problem-solving skills. Demonstrated strong leadership skills. Previous escalation or senior engineer experience preferred. Duties may require being on call periodically and working outside normal working hours (evenings and weekends). Experience providing support to direct customers, resellers, and field personnel in resolving product related issues. Contribute to technical documentation/knowledge base for internal and/or external use. Nice-to-have skills Qualifications Qualifications 7-9 years of work experience in relevant field B.Tech/B.E/M.Tech or MCA degree from a reputed university. Computer science background is preferred

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6.0 - 11.0 years

4 - 8 Lacs

Navi Mumbai

Work from Office

Experience: 6+ years of proven working experience with Office 365 administration and problem solving. ESSENTIAL DUTIES AND RESPONSIBILITIES: Manage to Users & Groups on Microsoft 365 through GUI as well as PowerShell. Understanding & managing all licenses as per an Organization policy based on users grade & assigning licenses through GUI as well as Windows PowerShell. Manage Retention policy, Retention Tag, set mail sent & receive restriction for bulk users, export message trace report & skill to examine it. End user support/Service Desk Support / Work ticket queue daily. Excellent troubleshooting skills & complex support issues Support Desktop and mobile devices, Remote support Create support articles and maintain overall KB. Contact users for follow ups and additional detail as needed Respond to escalations and high priority request and issues Write and executive knowledge on custom scripts (PowerShell) to remediate issues to support users Knowledge on security & compliance on Office 365. Investigate skill on different Audit logs. ESSENTIAL KNOWLEDGE & SKILLS: Good knowledge on ADFS, ADFS Proxy, AAD Connect, Exchange SMTP & SMTP Relay servers behaviors troubleshooting skills for server issues. Basic knowledge on Azure Active Directory IAM & RBAC. Technical ability to troubleshoot and solve issues. Expert skills in managing and administering Office 365 user provisioning / deprovisioning, permissions, access, etc. Have good understanding of Mobile Messaging Technologies: Exchange Active Sync Iphone, iPAD, Android Technical ability to troubleshoot and solve issues. Excellent customer service skills &Meet defined deadlines Ability to work as a team & work flexible hours and be on-call Ability to communicate a clear and concise status Must be an independent problem solver with troubleshooting, decision making and analytical skills

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3.0 - 8.0 years

8 - 12 Lacs

Hyderabad

Work from Office

Job Profile Summary & Description: A Platform Operations Engineer is responsible for supporting multiple applications, consisting of different technologies, in an Enterprise Hosted environment. The individual provides escalation support to Multiple Platforms and its Services. They perform monthly/quarterly/yearly upgrades of the applications in the environment and work within teams to create solutions to identified issues. They are also responsible for communication to the end users. Shift Timing: Monthly Rotational Support Role: 24/7 Roles / Responsibilities: Fully functional and self-directed Resolve issues, manage workload, and balance priorities through frequent interruptions while meeting specific, time sensitive deadlines. Analyze clients/team requests to solve short- and long-term technical issues. Engineer solutions to meet companys SLA's and meet client expectations. Monitor and assist to tune applications in the environment through project initiatives, enhancements, and integration. Perform upgrades of the applications in the Hosted environment. Provides formal mentorship. High complexity assignments- owner. Moderate complexity assignments - owner (1 or >)l Low complexity assignments - provide oversight/review Regularly lead self and others and/or established as Product SME and/or established as specialist Sees the whole picture and adjusts work accordingly. Mentor others with less experience. Work with Senior Platform Operations Engineer to create and maintain documentation for all production environments and review regularly. Engage with Sr. Engineers/Team to document Standard Operating procedures, design changes and review prior to installation/implementation. Required Qualification: Typically requires a minimum 1 - 3 years of related experience in a professional job role with a bachelors degree in computer science or related field or 3 years and a master's degree; or a PhD without experience; or equivalent work experience. Basic knowledge on OS, Database & Networking concepts. Excellent problem-solving and communication abilities Strong knowledge on linux administration & linux server administration Thorough understanding of protocols such as DNS, HTTP, LDAP, SMTP, and SNMP Extensive understanding of Linux, including RedHat, CentOS, Rocky Linux Strong understanding on web servers, application servers, DNS & Mail servers. Should be good at any of the scripting languages. Shell/Python Knowledge on configuration management tools like puppet, Ansible is a plus. Industry certifications for application/s being supported are a plus. Experience with configuring and managing zones. Experience providing day to day administration and monitoring of servers to include: Provide support to ensure Linux Servers are operational. Provide file and system security management, log analysis, and statistical report generation. Analyse Security Scans and assist with vulnerability remediation. Good analytical ability (Basic knowledge of ELK, Basic knowledge of Tableau) Should be ready to work in rotational shifts.

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1.0 - 5.0 years

0 Lacs

karnataka

On-site

As a Security Software Engineer at Versa SASE, you will play a crucial role in the architecture, design, and qualification of network security services including ATP, Secure Web Gateway (SWG), Forward and Reverse Proxy, CASB, DLP, Remote Browser Isolation (RBI), User and Entity Behavior Analysis (UEBA), and Sensitive Data Obfuscation. Your main responsibilities will revolve around automation and manual testing of the Versa SASE platform. To qualify for this role, you must hold a bachelor's degree in Computer Science or a related field. We are looking for a team player with a can-do attitude who can work both independently and collaboratively in a startup environment. Strong communication skills are essential as you will be liaising with cross-functional groups. Additionally, you should possess excellent skills in large-scale software design and development. The ideal candidate will have 1 to 5 years of hands-on experience in the field. Your day-to-day responsibilities will include participating in HLD/LLD reviews, assessing requirements from PLM, writing test plans for new and regression features, executing QA cycles, and automating assigned features. You will also be involved in scale and performance testing, collaborating with customers to address complex problems, and assisting in resolving customer issues to ensure high levels of customer satisfaction. Key skills for this role include proficiency in developing test automation frameworks and test suites using Python, validation experience across different networking stack layers (Layer3 through Layer7), working knowledge of data plane and control-plane operations, and familiarity with NGFW features such as IDS/IPS, URL Filtering, IP Filtering, DNS Filtering, and more. Experience with various security technologies like Identity Proxy, Application Reverse Proxy, CASB, DLP, Malware Sandbox, UEBA, and RBI is highly desirable. You should also have a solid understanding of ZTNA, SWG, and different application protocols like HTTP, HTTPS, SMTP, and TLS. Proficiency in protocol analysis using network traces (PCAPs), hands-on experience in a Linux environment, and familiarity with traffic generator tools like IxLoad, BPS, Spirent, and Trex for L2 to L7 traffic profiles will be beneficial for this role.,

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2.0 - 6.0 years

0 Lacs

indore, madhya pradesh

On-site

Are you confident speaking with clients and also comfortable explaining how tech works This might be the perfect next step in your career. Join us as a Client Success Executive at PhotonConsole (by Cheree Infomedia) located in Indore (Hybrid) with 02 years of experience. PhotonConsole is a growing SMTP Relay & Email Delivery platform, and we are looking for someone who can: - Identify and reach out to agencies, SaaS startups, marketers, and developers. - Pitch PhotonConsole's features and help clients get started. - Assist with setting up SMTP, DNS records, and API access (training provided). - Guide new users through onboarding and ensure smooth integration. - Provide friendly first-line support for basic delivery or setup queries. - Act as the bridge between the client and our technical team. The ideal candidate should have: - 02 years of experience in client-facing, pre-sales, onboarding, or support roles. - Strong communication and relationship-building skills. - Basic understanding of APIs, SMTP, or email systems is a plus. - Eagerness to learn and grow in a tech-enabled B2B environment. To apply, send your resume to @ with the subject line "Grow your career with a fast-moving product that powers real businesses". Learn more about us at www.photonconsole.com. #Hiring #ClientSuccess #SMTP #EmailAPI #PhotonConsole #Integration #TechSupport #SalesJobs #IndoreJobs #ChereeInfomedia,

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7.0 - 12.0 years

4 - 8 Lacs

Telangana

Work from Office

Job Description: Client is seeking experienced and administrator who is having 7+ years of experience in administration of Red Hat Linux, IBM AIX Skills and Qualifications: Bachelors degree in computer science (or equivalent major) 7-10 yrs of Admin experience in Redhat Linux, AIX Strong troubleshooting skills in Linux and AIX Scripting skills Pearl, Bash, Python. Hands on experience with Hypervisors- RHV & KVM. Performance tuning, Vendor coordination Communication Skills and ability to ask questions- General communication and analytical skills (non-technical). Job Responsibilities: Monitoring the servers proactively. Creating filesystems. Installing the software required on the servers. Working on server patching through Ansible and Satellite. Troubleshooting of Unix and Linux servers. Performance Tuning. Strong proficiency in administration of Linux servers to maintain a 24x7x365 uptime service. Perform installations/patching of operating system, software installation, and system backups - data recovery. Familiarity with fundamental storage & Back Up technologies (SAN, NAS, Commvault), Virtualization technologies like VMWare, vSphere, Vcenter servers and clusters Understanding and working, configuration knowledge of common networking protocols and services including TCP, UDP, DNS, NFS, DHCP, HTTP, SSH, FTP, SNMP, SMTP, LDAP, SAMBA, VS-FTP, NIS, Mail Server, iptables, ISCSI and CIFS, GPFS Knowledge on LPAR/HACMP & Knowledge of LAN WAN technologies Hands on experience with Hypervisors- RHV & KVM. Recovery of Operating system from snapshot Performance tuning, Vendor coordination Working knowledge of Patch Management Fault finding, analysis and of logging information for reporting of performance exceptions Proactively monitoring system performance and capacity planning Good knowledge on applications and work in tandem with multiple teams during the outages. Ensure High Availability & Performance of Production Servers and services adhering to agreed SLA Deployments on Linux Server and Databases Scripting skills Pearl, Bash, Python. Incident, Problem, Change Management based on Ticketing System (ServiceNow, Remedy etc.) Strong troubleshooting and communication skills Additional Linux certifications (RHCSE, RHCSA) will be considered an advantage If you are interested in, please share the update profile with below details. Current CTC Expected CTC Notice Period Total Experience Relevant Experience

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0.0 - 4.0 years

2 - 6 Lacs

Madurai, Tiruchirapalli, Coimbatore

Work from Office

Linux System Engineer / Technical Support Engineer - Vacancies for FRESHERS (Level-1 / Those who completed the courses or learnt on their own) & EXPERIENCED (Level-2 & Level-3 / Those who have experienced in WEB HOSTING Domain only) System Engineer or System Administrator (Linux / Windows) who is familiar or interested to work with Linux Servers / Windows Servers / Mail Servers / Web Servers technical skills. Any courses/certification like RHCSA, RHCE, LAMP, CCNA, LINUX / CLOUD ADMINISTRATION Courses are preferable. For FRESHERS (L1) with better English communication skills for Voice & Non-Voice Technical Support. * More attentive & capable of Technical and Communication training programs provided by the organization. Understand the purpose of training process and tests given during the training process on Linux, Apache, MySQL, PHP, DNS, etc., Responsibilities Capable of understanding the training & Nature of works on Job Responsibilities. Install and Configure WINDOWS/LINUX Systems and Software with troubleshooting skills. Create, Manage Cloud Servers, Mail Servers, and ability to understand Cloud Technologies. (Ex: AWS, Azure, etc.) Ability to understand both Technical & Sales queries by customers and analyse the system according to the requirements. Perform Server Update and Maintenance on timely basis, Ensure System Backups. Monitor Server Performance and Troubleshoot Errors. Respond to Tickets, Mails, Customer Calls & Chats and provide immediate technical / sales resolutions to customers. Remote TeamViewer configuration on POP3, IMAP & SMTP on Email Clients. Microsoft Office-365 Management & Support for Level-1. G-Suite Management & Support for Level-1. Provide cyber security by Penetration Testing & Prevent from Hacking methodologies. Capable for Rotational shifts (Morning / Forenoon / Evening / Night) as its 24 X 7 organization & Adoptable for the working environment & Night Shifts. Provide Technical Support and Guidance to customers after troubleshooting technical difficulties. Maintain the System Security, identify threats and install / configure Software. Knowledge on Shell / Bash scripting and cronjobs. Strong Interpersonal and Oral/Non-Oral English Communication skills to Handle Chats & Mails. To be Sincere and Honest towards the Job Responsibilities. Perks and Benefits Other Allowances Negotiable Based on Availability & Experience. For clarification Contact - HR +91 87543 01002 jobs@oryon.in

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