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5.0 - 8.0 years
11 - 16 Lacs
Coimbatore
Work from Office
About Responsive Responsive (formerly RFPIO) is the global leader in strategic response management software, transforming how organizations share and exchange critical information. The AI-powered Responsive Platform is purpose-built to manage responses at scale, empowering companies across the world to accelerate growth, mitigate risk and improve employee experiences. Nearly 2,000 customers have standardized on Responsive to respond to RFPs, RFIs, DDQs, ESGs, security questionnaires, ad hoc information requests and more. Responsive is headquartered in Portland, OR, with additional offices in Kansas City, MO and Coimbatore, India. Learn more at responsive.io. About the Role As the Team Lead - Digital Customer Success Programs, you will support the daily operations, execution, and leadership of our India-based Digital CS team. This role will blend people leadership and hands-on involvement in the design, implementation, and iteration of our digital customer success programs. You ll oversee and collaborate with a team of Digital Project Managers and a Community Manager to ensure they are aligned, productive, and delivering high-quality digital CS programs at scale. Reporting directly to the Manager of Digital Customer Success (based in the U.S.), you will serve as the primary point of contact for team operations in India. This includes helping to drive program planning, accountability, team mentorship, performance tracking, and consistent communication with global stakeholders. This is an ideal opportunity for someone with experience in Customer Success, Program Management, or Community Management who is ready to take on leadership responsibilities while staying close to the work. What You ll Be Doing Team Leadership & Operations: Mentor, guide, and support the Digital Project Managers and Community Manager to help them achieve program and performance goals. Serve as the daily team lead for India-based DCS staff, ensuring alignment, productivity, and collaboration. Translate strategic vision and direction from the Digital CS Manager into actionable workstreams. Establish and track project timelines, milestones, and deliverables across the team. Oversee execution teams, assign responsibilities, and ensure timely task completion. Lead regular team syncs, report on progress, and escalate issues or blockers. Program Execution & Collaboration: Stay hands-on with program strategy and execution including Gainsight JO setup, in-app PX programming, and other digital CS workflows. Review, test, and refine the team s work for quality and alignment. Collaborate with cross-functional partners (e.g., CS Ops, Academy, Support, Product) to support timely execution and effective scaling. Reporting & Communication: Serve as a primary contact between the India-based DCS team and US management team, aligning on goals and timelines. Own reporting on deliverables and program outcomes to ensure visibility into team activity, engagement impact, and digital CS effectiveness. Maintain clear documentation of initiatives and ensure regular communication with the DCS Manager. Help streamline stakeholder communications and reduce information silos. Training & Development: Support onboarding of new team members and help identify ongoing skill development opportunities. Promote a positive and collaborative team culture focused on experimentation, iteration, and shared learning. Education Bachelor s degree in Business or related field of study Experience 5-8 years progressive experience in program/project management, process improvement, or a related field (Customer Success or Operations roles within a SaaS environment). Previous experience as a senior individual contributor with exposure to people mentorship or team coordination. Demonstrated experience designing and launching scalable digital programs to support SMB & Mid-Market CSM teams with a high-volume of customer accounts. Experience working across time zones in a remote or hybrid team model. Experience operating in agile environments or managing work in sprints. Experience visually and verbally demonstrating performance metrics, complex ideas, workflows, and reporting. Experience working with RFXs or with Proposal Management Teams is a plus. Knowledge Skills & Ability Strong understanding of project management methodologies (PMP Certification or similar is a plus), operational processes, and optimization techniques. Advanced analytical skills with experience in cohort analysis, customer behavior data analysis, and iterative improvement. Strong understanding of digital engagement strategies, lifecycle programming, and customer enablement. Hands-on experience with Gainsight CS, Gainsight PX, Salesforce, and marketing automation platforms. Gainsight certifications are a plus. Excellent personal time management skills with the ability to multitask and execute on competing priorities within a fast-paced startup environment. A proactive, self-directed approach to solving problems and driving forward execution. Excellent interpersonal and leadership communication skills, with the ability to motivate others and foster a collaborative, feedback-rich culture.
Posted 1 month ago
3.0 - 5.0 years
11 - 15 Lacs
Coimbatore
Work from Office
About Responsive Responsive (formerly RFPIO) is the global leader in strategic response management software, transforming how organizations share and exchange critical information. The AI-powered Responsive Platform is purpose-built to manage responses at scale, empowering companies across the world to accelerate growth, mitigate risk and improve employee experiences. Nearly 2,000 customers have standardized on Responsive to respond to RFPs, RFIs, DDQs, ESGs, security questionnaires, ad hoc information requests and more. Responsive is headquartered in Portland, OR, with additional offices in Kansas City, MO and Coimbatore, India. Learn more at responsive.io. About the Role As a Sr. Project Specialist, Digital Customer Success Programs, you will be an essential individual contributor within our Digital CS team, focused on the tactical execution of scalable customer success initiatives. You will work under the guidance of the Team Lead - Digital Customer Success Programs and in collaboration with fellow Project Managers and our Community Manager to help design, deliver, and iterate on digital customer engagement programs that align with Responsive s strategic goals. This role emphasizes planning, coordination, testing, reporting, and agile execution. You ll support the development and deployment of lifecycle journeys, in-app communications, automation playbooks, and enablement resources that improve customer experience and support the effectiveness of our pooled CSM team. You will have an opportunity to make an immediate and lasting impact using your creative problem solving, technical acumen, and relentless execution to ensure we deliver the right value, to the right customer, at the right time. What You ll Be Doing Support the planning and launch of digital engagement programs across onboarding, adoption, risk, expansion, and renewal journeys. Own project plans for assigned workstreams, including milestones, task assignments, and progress tracking. Create self-serve resources including: email copy, templates, video content, and 1-pagers aligned to CSM needs. Assist in building Gainsight JO campaigns and PX in-app engagements to deliver scaled outreach. Analyze program performance using cohort data and engagement metrics; suggest optimizations. Conduct structured testing and experiments, documenting hypotheses, outcomes, and next steps. Collaborate with the Community Manager and other Project Managers to ensure coordinated delivery across channels. Participate in sprint planning and agile execution cycles, providing status updates and reporting regularly. Partner with CSM SMEs to refine messaging, workflows, and engagement resources. Help QA test all programs and assets prior to deployment. Contribute to shared knowledge repositories and documentation. Coordinate with CS Ops, Support, Product, and Academy for campaign alignment. Education Bachelor s degree in Business or related field of study Experience 3-5 years experience in Digital Customer Success, Marketing Automation, Lifecycle Marketing, or Program/Project Management within a B2B SaaS company. Hands-on experience supporting digital campaigns, email programs, or customer lifecycle initiatives to support SMB & Mid-Market CSM teams with a high-volume of customer accounts. Familiarity working with pooled CSM models and/or supporting scaled success programs. Experience structuring and executing tests, experiments, and A/B campaigns. Hands-on experience with Gainsight CS, Gainsight PX, Salesforce, and marketing automation platforms. Gainsight certifications are a plus. Experience operating in agile environments or managing work in sprints. Experience working with RFXs or with Proposal Management Teams is a plus. Experience collaborating with remote or cross-regional teams. Knowledge Ability & Skills Advanced analytical skills with experience in cohort analysis, customer behavior data analysis, and iterative improvement. Strong understanding of project management methodologies, operational processes, and optimization techniques. Familiarity with AI technologies used in customer engagement is a strong plus. Marketing automation and lifecycle campaign strategy experience. Strong project management and hypothesis-driven planning skills. Excellent personal time management skills with the ability to multitask and execute on competing priorities within a fast-paced startup environment. Comfortable working independently and collaboratively across multiple teams and stakeholder groups. Research-oriented mindset with the ability to explore, test, and iterate quickly.
Posted 1 month ago
3.0 - 12.0 years
30 - 35 Lacs
Chennai
Work from Office
We are looking for a passionate and technically skilled Solution Engineer to be part of our Field Sales Support team. You will be instrumental in solving complex customer problems, designing tailored solutions, and delivering impactful demonstrations of the Freshworks platform. This role suits individuals with strong pre-sales experience who thrive on customer interaction, solutioning, and collaborating with internal teams to drive business outcomes. Pre-Sales Engagement & Customer Solutions: Engage with SMB, mid-market, and enterprise customers to understand their business and technical challenges. Conduct discovery sessions, architect solutions, and deliver tailored product demonstrations and Proofs of Concept (POCs). Address technical objections and ensure alignment with customer needs. Solution Design & Documentation: Participate in gathering requirements and scoping complex engagements. Create technical documentation including solution proposals, SoWs, and RFP/RFI responses. Evaluate opportunities from a technical feasibility standpoint and proactively mitigate risks. Collaboration & Execution: Collaborate closely with Sales, Product, Engineering, and Implementation teams. Align technical strategies with sales initiatives to accelerate deal closures. Continuously improve pre-sales tools, processes, and enablement assets. Customer Advocacy & Product Evangelism: Articulate the value and capabilities of the Freshworks platform to both technical and business audiences. Represent Freshworks at customer meetings, events, and forums as a trusted technical advisor. Keep abreast of product developments and industry trends to provide relevant, up-to-date guidance. Qualifications 3-12 years of experience in pre-sales/solution engineering, technical consulting, or a similar customer-facing technical role. Strong background in SaaS, cloud technologies, APIs, and enterprise software environments. Proven experience designing and delivering technical demonstrations and POCs. Ability to work with mid-market and enterprise customers, understand their pain points, and craft effective solutions. Excellent communication and presentation skills, both written and verbal. Bachelor s degree in Computer Science, Engineering, or related field (or equivalent experience). Familiarity with Freshworks products is a strong plus. Key Skills: Pre-sales consulting & technical storytelling Solution architecture & demo delivery API, integrations, SaaS product understanding Discovery, qualification & objection handling RFP/RFI response and technical documentation Stakeholder collaboration (Sales/Product/Engineering) Strong communication & relationship-building
Posted 1 month ago
3.0 - 12.0 years
30 - 35 Lacs
Bengaluru
Work from Office
We are looking for a passionate and technically skilled Solution Engineer to be part of our Field Sales Support team. You will be instrumental in solving complex customer problems, designing tailored solutions, and delivering impactful demonstrations of the Freshworks platform. This role suits individuals with strong pre-sales experience who thrive on customer interaction, solutioning, and collaborating with internal teams to drive business outcomes. Pre-Sales Engagement & Customer Solutions: Engage with SMB, mid-market, and enterprise customers to understand their business and technical challenges. Conduct discovery sessions, architect solutions, and deliver tailored product demonstrations and Proofs of Concept (POCs). Address technical objections and ensure alignment with customer needs. Solution Design & Documentation: Participate in gathering requirements and scoping complex engagements. Create technical documentation including solution proposals, SoWs, and RFP/RFI responses. Evaluate opportunities from a technical feasibility standpoint and proactively mitigate risks. Collaboration & Execution: Collaborate closely with Sales, Product, Engineering, and Implementation teams. Align technical strategies with sales initiatives to accelerate deal closures. Continuously improve pre-sales tools, processes, and enablement assets. Customer Advocacy & Product Evangelism: Articulate the value and capabilities of the Freshworks platform to both technical and business audiences. Represent Freshworks at customer meetings, events, and forums as a trusted technical advisor. Keep abreast of product developments and industry trends to provide relevant, up-to-date guidance. Qualifications 3-12 years of experience in pre-sales/solution engineering, technical consulting, or a similar customer-facing technical role. Strong background in SaaS, cloud technologies, APIs, and enterprise software environments. Proven experience designing and delivering technical demonstrations and POCs. Ability to work with mid-market and enterprise customers, understand their pain points, and craft effective solutions. Excellent communication and presentation skills, both written and verbal. Bachelor s degree in Computer Science, Engineering, or related field (or equivalent experience). Familiarity with Freshworks products is a strong plus. Key Skills: Pre-sales consulting & technical storytelling Solution architecture & demo delivery API, integrations, SaaS product understanding Discovery, qualification & objection handling RFP/RFI response and technical documentation Stakeholder collaboration (Sales/Product/Engineering) Strong communication & relationship-building
Posted 1 month ago
5.0 - 8.0 years
20 - 25 Lacs
Bengaluru
Work from Office
- The prospect will be responsible for the sales of products/services in the SME/SMB segment in the assigned region/industry vertical and achieve the sales revenue targets. - Own the sales cycle right from prospecting clients/opportunity, introducing the company, positioning, presenting solutions, negotiations till the closure of sales. - Create/maintain excellent relationships with clients and be able to tailor products, pitch according to their specifications. - Develop and implement new logo acquisition strategy and market mapping strategy in the assigned territory/ vertical. - Prepare business development strategies by proactively researching and anticipating prospective client needs. - Secure business opportunities by cultivating mutually beneficial business relationships with current and potential clients. - Drive and Close Upsell and Cross- sell opportunities. What are we looking for: Sales Skills: - Ability to engage and influence key stakeholders in accounts; Effective in performing technical/functional activities required during pre-sales stage. - Past Experience in solution selling to SMB/SME (CRM/ERP/Enterprise/ Contact Centers/ SaaS/ CPaaS solutions ) is desired. - Concept selling, software solution sales experience is good to have. - 5-8 years Software/Solution sales experience. Technical Domain expertise: - Should not be averse to understanding Technology. - Should be comfortable in understanding and explaining technology and solutions with a consultative approach. Ownership & Commitment: - Able to see the larger picture, willing to take responsibility for tasks and initiatives. - Attention to detail in planning and communication. - Focused and Driven to chase growth targets. Preference of Professional background - Direct Sales Experience in Solution Sales (CRM/ERP/Enterprise/ Contact Centers/ SaaS/ CPaaS solutions) - Experience of Selling in the assigned region/vertical. Preference of Educational background: - B.Tech and MBA is preferred.
Posted 1 month ago
2.0 - 6.0 years
11 - 15 Lacs
Hyderabad
Work from Office
An exciting opportunity to be a part of Salesforce Finance and the Revenue Operations Team. As a Global SOPS Contract Specialist, you are required to provide the highest level of internal support and guidance for Account Executives within our Global SMB businesses. This guidance includes but is not limited to deal structure questions, quote support, contract support, ACV calculations, account/customer org support, and ensuring quotes comply to revenue & company policy. This role requires an individual who can work in a team environment, be self-motivated, extremely detail-oriented with demonstrated problem solving and decision-making skills. Your Impact Provide superior internal support and guidance for Account Executives including but not limit to deal structure questions, order processing, ensuring orders are in compliance to revenue & company policy, and all other pre-quote conversion support. Work with Sales, Rev Recognition and Legal on contract issues and provide suggestions and assistance for contract negotiation in order to ensure proper revenue recognition. Create and modify quotes as required. Ensure compliance with all company policies and responsible for SOX compliance. Train Sales and in particular less experienced AE s and facilitate cross-training among the team. Contributes ideas and innovations to improve upon existing systems, work processes and procedures. Create and update internal departmental Policies. Participate in projects involving technical and financial concepts providing recommendations. Review submitted contract and order forms for completeness, accuracy, and conformance to Salesforce.com Sales Order Acceptance policy. Work with Sales and Collections to assist resolution to customer billing investigations and disputes. Share best practices with team members to enhance the quality and efficiency of support and contribute to the knowledge base. Establish strong relationships with Sales, Renewals, Customer Support Managers, Collections, Adjustments, Compensation, Rev Rec., Legal, and other internal resources as appropriate. Required Skills/Experience 2+ years sales operations or order management experience Must have strong research and problem-solving abilities. Excellent interpersonal skills; ability to articulate verbally and written, willingness to appropriately debate difficult issues; ability to think quickly. Ability to excel in a fast growing/fast paced environment delivering accuracy while managing to deadlines where adaptability is imperative. Ability to understand broader business and financial issues, juggle multiple projects and tasks, and to work with deadlines and in a fast paced environment. Extreme attention to detail. Ability to clearly articulate case resolutions and actions required by Account Executives Thrives in a team environment. Salesforce experience a plus. Ability to work independently Degree or equivalent relevant experience required. Experience will be evaluated based on the core competencies for the role (eg extracurricular leadership roles, military experience, volunteer roles, work experience, etc)
Posted 1 month ago
1.0 - 3.0 years
3 - 5 Lacs
Bengaluru
Work from Office
About FloBiz FloBiz is a neobank for small & medium businesses that aims to accelerate the growth of their enterprises through technology. Founded in 2019 by IIT & BITS alumni, FloBiz is a fintech backed by renowned investors like Sequoia Capital India, Elevation Capital, Greenoaks Capital, Beenext and Think Investments. The same team also holds the credit of founding Koinex, Indias first & largest peer-to-peer crypto exchange. FloBiz is chasing the mission of digitisation to contribute to the building of an Aatmanirbhar Bharat by solving the most pressing problems of the Indian SMB sector. FloBiz launched its flagship product, myBillBook, in early 2020 and it has become one of the highest-rated business apps in India on the Google Play Store. About myBillBook myBillBook is Indias leading GST billing & accounting software with mobile, web app & native desktop offerings and runs on Android as well as iOS. myBillBook has been designed to aid SMB owners to conduct their operations from anywhere and anytime and provides a secure platform for business owners to record transactions & track business performance on the go. It is an ideal software for GST registered businesses where invoicing is one of the core business activities. Also, businesses looking to digitize their operations to understand their financial position better can use this software. It helps them create bills (GST & non-GST), record purchases & expenses, manage inventory and track payables/receivables directly from their mobile phones or computers. Also, the app generates 25 critical business reports that help business owners make effective business decisions. myBillBook is currently available in English, Hindi, Gujarati & Tamil. Currently, the app has been downloaded by over 6.5M SMBs across the country with over 10x growth in user base in the last 12 months alone. Even with such pace of adoption of the product, myBillBook continues to be the highest rated application in its category on Google Play Store. Expectation: We are looking for a hard-working, dedicated and passionate individual to join us as a customer service associate. You will be responsible for answering incoming calls and chats, resolving customer questions and complaints, importing datas of users, that means you would need to be proficient in MS excel and would need to have an eye for details or need to be focused. As a customer service associate, you should have an outgoing and positive demeanor, a motivated, energetic work ethic, and have a track record of working well with others in a team environment. Roles & Responsibilities: Answer incoming calls / Make outgoing calls as per requirement Management and resolve customer complaints Identify and escalate issues to respective Point of Contact / in respective channel Provide product and service information to customers Research required information using available resources Research, identify, and resolve customer complaints using applicable software Route calls to appropriate resources Document all call information according to standard operating procedures Recognize, document, and alert the management team of trends in customer calls Follow up on customer calls where necessary Requirements: 1-3 years of experience in a call center environment Knowledge of customer service practices and principles Excellent typing skills Superior listening, verbal, and written communication skills Ability to handle stressful situation appropriately LANGUAGES MANDATORY: English Hindi Any regional language Location: Bommanahalli , HSR Layout
Posted 1 month ago
8.0 - 10.0 years
25 - 30 Lacs
Bengaluru
Work from Office
Total Yrs. of Experience 8 10 Years Relevant Yrs. of experience 8+ years of experience Detailed JD (Roles and Responsibilities) JAMF Administrator Support including Server Management and Upgrades., Very good at handling clients, has the experience of working in large engagements, very good in ITIL processes of service management. Deep understanding of MacOS Ventura, Excellent analytical and troubleshooting skills Creation, Support, Implementation, and distribution of Mac OSX Image. Knowledge in Packaging for Mac using BASH Script, Shell Script Pearl Script & JAMF Admin Tools. Hardware & Platform Independent Images using Mac Technology. JAMF Policy & Configuration Profile Creation, Support & Implementation for Mac Imaging. JAMF PPPC Utility ( Privacy Preferences Policy Control (PPPC). Replication of Distribution Points/SMB Shares. Running Reports using Custom Queries, Should have advanced understanding of Policy Management and Policy creation. Developed Custom Mac policies as per the clients requirement. Recommend driver management best practices. ITSM process and tools knowledge (service now) Incident Management, Tracking & Solution for any issues related to the Engineered Solution. Designing & Implementing Enterprise Solutions for Enterprise Customers with Server Support. Provide recommendations for automation and modern endpoint management approaches. Mac OSX vulnerability management (Patch Management) Automatic DEP Enrolment Profile via Script. New / Upgrade / Update OS - Beta / Developer OS Testing. Application Deployment / Application Patches & Met Compliance. Comfortable working in rotation US shifts JAMF 100/200 certified Mandatory skills JAMF, MAC OS
Posted 1 month ago
2.0 - 7.0 years
4 - 9 Lacs
Hyderabad
Work from Office
TriNet is a leading provider of comprehensive human resources solutions for small to midsize businesses (SMBs). We enhance business productivity by enabling our clients to outsource their HR function to one strategic partner and allowing them to focus on operating and growing their core businesses. Our full-service HR solutions include features such as payroll processing, human capital consulting, employment law compliance and employee benefits, including health insurance, retirement plans and workers compensation insurance. TriNet has a nationwide presence and an experienced executive team. Our stock is publicly traded on the NYSE under the ticker symbol TNET. If you re passionate about innovation and making an impact on the large SMB market, come join us as we power our clients business success with extraordinary HR. JOB SUMMARY Working as a Product Owner, you will partner throughout the organization to maximize the effectiveness of TriNets investment in its products and services. You will work closely with Product team including product managers, UX professionals, and product leaders, to understand the corporate goals, product vision, and customer needs. Armed with an understanding of this business context, you will be responsible for translating business and product requirements into clear, detailed user stories. You will deliver a refined and prioritized backlog of work that ensures products are released on time and fully adopted by the business / customer. You will achieve this by clearly articulating to your scrum team(s) the vision for the product and aligning them to optimally execute the work. You will work closely with Content, Legal, and Design to ensure each product release meets the standards of these functional stakeholders. Essential Duties/Responsibilities Maintain and deliver a prioritized backlog for your product based on roadmap priorities, any interdependencies, and engineering capacity Translate product requirements into detailed feature specs, Epics and User Stories Execute the plan with engineers and designers to deliver quality products on schedule Maintain an ongoing understanding of the overall product roadmap as it evolves and is executed against Represent the voice of the customer to engineers as needed by clearly articulating customer and business value Collaborate closely with other product teams to ensure operational team processes are factored into new product development plans Performs other duties as assigned Complies with all policies and standards QUALIFICATIONS Education Bachelors Degree or equivalent experience- required Work Experience Typically 2+ years experience in product roles such as Product Owner or Business Analyst- preferred Knowledge, Skills and Abilities Understands Agile development methodologies, like Scrum and lean product management principles Meticulous focus on details to ensure smooth delivery of work Demonstrated drive for results and successful execution while working across cross functional teams Ability to connect with, build trust, and influence colleagues and customers at all levels of the organization Ability to adapt to a fast paced continually changing business and work environment while managing multiple priorities Proactive interpersonal skills that allow for effective engagement and working collaboratively with cross functional teams Excellent communication, written, organizational and presentation skills Proficient in Microsoft Office Suite Work Environment: Work in a clean, pleasant, and comfortable office work setting. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable persons with disabilities to perform the essential functions. This position is 100% in office.
Posted 1 month ago
2.0 - 6.0 years
4 - 8 Lacs
Bengaluru
Work from Office
The Product Analyst (User Experience Designer), Payment Processing is responsible for the commercialization and delivery of Authorize.net products, primarily responsible for User experience Design. You will be responsible to design and deliver compelling, effective, elegant and sophisticated end to end user experience solutions for multiple products and platform. You will also be responsible for conceiving and conducting user research, interviews and surveys, and translating them into sitemaps, wireframes and prototypes. This individual will have a faire understanding of the product line, a knowledge of how its components interact with the rest of Visa solutions, and the competitive landscape in the overall SMB payment solutions to articulate the future vision of the products. By working closely with Sales, Marketing, and other Product Managers across all Visa constituents, you will ensure the business fully supports the next generation of Authorize.Net product experience. The ideal candidate should have a passion for delivering the best product experience for the customers, demonstrate in-depth understanding of the overall SMB payment markets, and is technical savvy on latest payment and software technologies. They should be able to envision, design, test and deliver the appropriate customer-centric solutions that enable business growth for our clients. They should have a firm understanding of both the client (merchant) and consumer experience as it relates to the end to end payment solution space. Having a viewpoint that is built upon a solid understanding of how payment solutions and consumer expectations for online payments have evolved over the last decade will be central to their ability to succeed. Past experience in delivering customer centric user experience and product strategy is a critical qualification. They should have had hands on experience designing, developing, configuring and commercializing payment solutions that are designed for the SMB markets. The candidate must be a creative problem solver who works well in a highly collaborative environment, can bring structure to ideation teams, and has an ability to effectively communicate at all levels of the organization. The candidate must be able to demonstrate specific payment product expertise to both internal and external clients. Experience working with technical and product development teams in an agile environment will also be critical to achieving their goals. The Product Analyst will be responsible for establishing and executing strategic payment solution initiatives. They will report on the overall Authorize.net product development progress to senior managers. They will also represent Authorize.net directly with merchants and partners in strategic sales situations. They will ensure that the product vision, strategy and roadmaps are closely aligned and well-articulated to customers, prospects and partners, as well as internally within Visa. As a product Analyst, the candidate must have a proven history of managing a successful launch of a new product through phases of a product s lifecycle - from concept through management and ultimately sunset- is essential. In addition to real-world experience and instinct, they should have the ability to leverage well-structured empirical models and financial artifacts to support their business plans and strategy. Strong interpersonal skills and the ability to build great relationships generate consensus and promote excitement and enthusiasm while bridging fraud initiatives and client priorities are critical qualities for success. This person will focus on working not only internally to deliver breakthrough results, but also externally evangelizing those results to the global marketplace. Above all, this person must intrinsically be a champion for Authorize.Net products and promote usage within the company and to global clients. This position may require occasional travel to client sites and Visa locations around the globe. RESPONSIBILITIES Conducting and synthesizing qualitative and quantitative research, supported by low-fidelity prototypes or design concepts. Create appealing and safe UX designs that help users to achieve their goals in the most intuitive and elegant manner, based on daily routines and workflows. Collaborate with key functions and stakeholders such as marketing, domain experts, usability experts, and engineering, to create desired UX design solutions. Good understanding of industry standards and best practices, technology and development processes, and support improving design system. Good understanding of Accessibility guidelines e.g. W3C Team player and support in increasing knowledge base of UX community. Collaborate with global and regional leadership, as well as sales and business development functions to define go-to-market strategies and develop integrated global roadmaps. Actively contribute to the vision for the future of the Acceptance Platform product portfolio and inspire customers, partners and employees. Represent the business and product management in client engagements and industry events. Evangelize the value and differentiation of Payment Analytics and the broader Acceptance platform product portfolio within the payments ecosystem. BASIC QUALIFICATIONS 5 or more years of work experience with a Bachelor s Degree or at least 3 years of work experience with an Advanced degree (e.g. Masters/MBA /JD/MD), or a minimum of 2 years of work experience with a PhD Using wireframing tools such as Figma to create low-fi mockups and functional designs for websites, mobile apps, and digital products. Using prototyping tools such as Figma to create interactive and animated prototypes for stakeholders to test the digital products flow and functionality before building. Creating user personas and mindsets that reflect the profiles of the intended target audience for designers and teams to understand user experience, align goals, and design solutions. Mapping out user journeys with tools like Miro and Figma to illustrate the end-to-end user interaction and use cases Defining information architecture of digital products by structuring and organizing content and planning for how information is grouped, labeled, and navigated to enhance usability. Delivering content strategy by determining text, images, videos, and other multimedia for digital experience and creating plans to create and maintain the content. Conducting user research to understand target audience needs and behaviors and identify pain points through methods such as interviews, surveys, and usability testing. Distilling data and research to formulate the right insights that can drive design decisions forward or suggest improvements to existing design solutions. Using analytics, usability tests, and various forms of qualitative and quantitative research to gather learnings for proposed design solutions. Identifying and leveraging design patterns with first party apps to provide users with familiar and consistent interactions. Ensuring digital product is usable by individuals with disabilities by addressing design aspects such as color contrast, text legibility, and screen reader compatibility. Using presentation decks to facilitate discussions, feedback, and decision-making with stakeholders. Using web technologies such as HTML, CSS, JavaScript and WebGL to design responsive interfaces and create realistic and feasible design solutions within the given technical constraints. Extensive experience in using UX design best practices to design solutions, and a deep understanding of mobile-first and responsive design. Experience evangelizing, marketing and commercializing products at scale. Specific industry experience in digital commerce and with responsibility for managing products including distribution across a variety of devices and implementation methods. Understanding payments landscape and ability to translate product strategy into executable plans. Exceedingly strong passion for shipping customer centric products PREFERRED QUALIFICATIONS 5-7or more years of experience with a Bachelor s Degree or 5 years of experience with an Advanced Degree (e.g. Masters, MBA, JD, or MD), PhD with 3+ years of experience, Confident public speaker, experienced in media engagement and social platform vehicles Able to build relationships and gain exposure to internal and external client leadership teams through demonstrating key domain expertise. In-depth knowledge of Authorize.Net or similar products with the ability to identify potential synergies gained through partnership offerings, or market gaps.
Posted 1 month ago
10.0 - 15.0 years
13 - 17 Lacs
Bengaluru
Work from Office
Global Fraud Prevention resides in the Global Risk Management (GRM) organization that supports various business lines in optimizing risk and rewards to enable profitable business growth You will lead a team of global risk professionals focusing on managing the APAC and MEA acquisition strategies to support the growth of Small Medium Business (SMB) line of business across APAC and MEA (Middle East and Africa) regions. Meet our team: This role reports to the Director of Global SMB Onboarding Risk Management. In addition, you will work closely with SMB business leaders, Risk Products, Decision Science, Fraud Operations, and Engineering to execute on the acquisition risk management roadmap that you and your team will develop to mitigate 3rd party fraud and 1st party abuse as we'll as money movement risks. Your way to Impact You will provide thought leadership to APAC & MEA cross-functional leaders in multiple Product teams, P&L owner, Finance, and Operations to grow the business while achieving key business objectives You will work closely with business stakeholders to develop an acquisition roadmap to support profitable business growth and trade-offs. Defining team objectives and executing on those objectives to drive profitable growth within the APAC & MEA regions. In your day-to-day role you will: Lead a team of three to become center of excellence in APAC & MEA SMB acquisition. Develop a framework for different risks and execute strategies to optimize the trade-off between risk and rewards Work collaboratively with multiple cross functional teams to execute on a multi-year roadmap that you will develop and get buy in agreements from key stakeholders Develop risk professionals and team to become a top performer in both thought leadership and execution Strong communicator and educator to demystify risk management and bring transparency across business Be the voice of risk management and help solve complex problems within defined risk box What do you need to bring 10+ years of experience in financial technology, banking, or payments with deep subject matter expertise and execution in managing data-based strategies to separate fraud and credit risks in deposits, credit cards, or acquiring products (ie merchants). Strong knowledge in data analytics to extract, analyze and transform data into risk strategy recommendations for profitable business growth. Have experience managing consumer or Small Medium Business (SMB) acquisition fraud and credit risk in the APAC & MEA. Experience in multiple markets is a plus. Knowledge of existing/emerging regulatory frameworks related to consumer and SMB acquisition. Having experience in a Fintech working with Product and Engineering organization is a plus Proven track record in driving positive outcomes between risk management and business leaders Excellent project management skills, we'll organized, with the ability to thrive in a fast-paced work environment and manage numerous projects simultaneously under deadline pressure A high level of intellectual, professional, and interpersonal agility/flexibility, combined with strong analytical/problem-solving skills Strong ability to inspire/foster an inclusive/diverse culture Demonstrated ability to build/maintain relationships with key stakeholders, including strengths in influencing, conflict management, and negotiation Strong communication skills in explaining complex matters in a simple and clear manner Experience in partnering with senior business stakeholders, particularly in the context of a rapidly evolving environment
Posted 1 month ago
8.0 - 13.0 years
8 - 12 Lacs
Jaipur
Work from Office
Role & responsibilities Design and implement sales strategies to onboard new clients and achieve sales targets as per the approved plan Introduce innovative measures to improve account wallet share by cross-selling and upselling services across ACT Markets. Responsible for managing Account P&L. Maintain good rapport with the key accounts and work on improving NPS scores. Work with Service delivery and other functions to ensure committed service levels. Building CXO relationship in key accounts and enabling senior level meetings. Acquire a thorough understanding of key customer needs and requirements. Work with product management team to expand the relationships with existing customers by continuously proposing solutions that meet their objectives. Prepare regular reports of progress and forecasts to internal and external stakeholders using key account metrics. Give presentation to customers on the concept notes , infrastructure strengths , solution strengths and product USPs. Pitch new technologies and existing data products to Carriers/Global enterprises to get new accounts, product penetration and order booking. Engage in technical round discussion and commercial negotiation on the proposed techno-commercial solution and handling technical objections and commercial clarifications Preferred candidate profile Good communication skills, reasoning and analytical ability. Must be collaborative in approach and a team player. Very good at networking, negotiations and influencing. Capability to understand the customer needs and strong business acumen. Ability to handle large teams and handle multifunctional project
Posted 1 month ago
10.0 - 15.0 years
5 - 9 Lacs
Chennai, Bengaluru
Work from Office
Global Fraud Prevention resides in the Global Risk Management (GRM) organization that supports various business lines in optimizing risk and rewards to enable profitable business growth You will lead a team of global risk professionals focusing on managing the APAC and MEA acquisition strategies to support the growth of Small Medium Business (SMB) line of business across APAC and MEA (Middle East and Africa) regions. Meet our team This role reports to the Director of Global SMB Onboarding Risk Management. In addition, you will work closely with SMB business leaders, Risk Products, Decision Science, Fraud Operations, and Engineering to execute on the acquisition risk management roadmap that you and your team will develop to mitigate 3rd party fraud and 1st party abuse as we'll as money movement risks. Your way to Impact You will provide thought leadership to APAC & MEA cross-functional leaders in multiple Product teams, P&L owner, Finance, and Operations to grow the business while achieving key business objectives You will work closely with business stakeholders to develop an acquisition roadmap to support profitable business growth and trade-offs. Defining team objectives and executing on those objectives to drive profitable growth within the APAC & MEA regions. In your day-to-day role you will Lead a team of three to become center of excellence in APAC & MEA SMB acquisition. Develop a framework for different risks and execute strategies to optimize the trade-off between risk and rewards Work collaboratively with multiple cross functional teams to execute on a multi-year roadmap that you will develop and get buy in agreements from key stakeholders Develop risk professionals and team to become a top performer in both thought leadership and execution Strong communicator and educator to demystify risk management and bring transparency across business Be the voice of risk management and help solve complex problems within defined risk box What do you need to bring 10+ years of experience in financial technology, banking, or payments with deep subject matter expertise and execution in managing data-based strategies to separate fraud and credit risks in deposits, credit cards, or acquiring products (ie merchants). Strong knowledge in data analytics to extract, analyze and transform data into risk strategy recommendations for profitable business growth. Have experience managing consumer or Small Medium Business (SMB) acquisition fraud and credit risk in the APAC & MEA. Experience in multiple markets is a plus. Knowledge of existing/emerging regulatory frameworks related to consumer and SMB acquisition. Having experience in a Fintech working with Product and Engineering organization is a plus Proven track record in driving positive outcomes between risk management and business leaders Excellent project management skills, we'll organized, with the ability to thrive in a fast-paced work environment and manage numerous projects simultaneously under deadline pressure A high level of intellectual, professional, and interpersonal agility/flexibility, combined with strong analytical/problem-solving skills Strong ability to inspire/foster an inclusive/diverse culture Demonstrated ability to build/maintain relationships with key stakeholders, including strengths in influencing, conflict management, and negotiation Strong communication skills in explaining complex matters in a simple and clear manner Experience in partnering with senior business stakeholders, particularly in the context of a rapidly evolving environment
Posted 1 month ago
4.0 - 7.0 years
6 - 9 Lacs
Vadodara
Work from Office
Machine commission and Installation at SMB as well as at Site Electrical Acceptance, including Electrical Safety Conducting acceptance inspections of systems and keeping acceptance logs Documentation i.e. Protective Conductor, Energy consumption Test Report fill and submit in Folder and SAP Support team leaders for technical solutions Panel inspection at supplier end for out sourcing panel Electrical production planning of Materials Follow-up of shortage materials Suggest AlterNet and utilized Left over Materials Support E-design by regular redlining, suggestion and co-ordination Manage Reject/faulty device during commissioning and installation Your Qualifications Education/ Apprenticeship-Diploma/B.E.: Electrical /Electronics Job experience-10 Years Languages skills-English Knowledge of SAP / PC-Basic As a global company with employees around the world, it is important to us that we treat each other with respect and value all ideas and perspectives. By appreciating our differences, we inspire creativity and drive innovation. In this way, we contribute to sustainable value creation for our stakeholders and society as a whole. Together, we advance how the world moves. Exciting assignments and outstanding development opportunities await you because we impact the future with innovation. We look forward to your application. www.schaeffler.com/careers
Posted 1 month ago
5.0 - 7.0 years
7 - 9 Lacs
Bengaluru
Work from Office
Job Description We are looking for a Revenue Enablement Manager to develop and deliver effective enablement programs, collaborate with stakeholders, and deliver training to empower the Integrated Customer Growth (ICG) team to achieve their goals. The ideal candidate will have a strong track record of success in sales, product and technical enablement, with experience in delivering training, developing content, optimizing sales processes, and in direct selling roles. Additionally, the ideal candidate will have extremely strong delivery skills, both in-person and virtually, as well as the ability to think strategically and develop innovative solutions to improve sales performance. Please note: this role will be based in Bangalore and requires an in office presence. Key responsibilities include: Focus on SMB-EX Enablement: Drive specialized training and enablement programs focused on equipping SMB-EX teams with deep knowledge of our IT products and how to position their value effectively. Onboarding Excellence: Develop and execute a comprehensive onboarding program to ensure new hires are quickly ramped up and equipped with the skills and knowledge to deliver impactful results. Design and Deliver Training Programs: Create and execute engaging, informative sales training sessions both in-person and virtual that align with our sales strategy and goals. Collaborate Across Teams: Partner with marketing, product, and enablement teams to develop high-quality collateral, presentations, and playbooks that communicate product value and sales messaging effectively. Engage with Sales Teams: Maintain regular communication with ICG to gather feedback, assess needs, and ensure enablement programs evolve with team requirements. Customized Plans for Sales Leadership: Collaborate with sales leadership to identify training needs and create tailored plans that empower managers to coach and lead effectively. Ongoing Manager Support: Provide tools, resources, and strategies to ensure sales managers can reinforce best practices, drive performance, and address development needs. Continuous Improvement: Assess training effectiveness through metrics and feedback, implementing improvements to enhance program impact. Qualifications Bachelor s degree in business, marketing, or a related field; additional certifications in training and development are a plus. 5+ years of combined experience in enablement and sales, preferably in a technology or SaaS company. Extremely strong delivery skills, both in-person and virtually Excellent communication and interpersonal skills Ability to stay organized and manage multiple projects simultaneously Strong analytical and problem-solving skills Ability to work independently and collaboratively in a fast-paced environment. A proactive and adaptable mindset with a commitment to continuous improvement.
Posted 1 month ago
5.0 - 11.0 years
7 - 13 Lacs
Bengaluru
Work from Office
Job Description As the Director of Strategic Initiatives/Chief of staff for our Global SMB Commercial Sales organization, you will play a pivotal role in shaping the strategic direction and growth of this dynamic and customerfocused division. Reporting directly to the Senior Vice President of SMB Commercial Sales, you will be responsible for driving key initiatives, ensuring organizational alignment, and fostering a highperformance culture. Your role will encompass strategy development, transformation leadership, goal setting, operational excellence, and enhancing the overall employee experience within the organization. 1. Lead Strategic Initiatives and Transformation: - Collaborate with the SVP and other senior leaders to develop and implement transformative strategies that drive growth and operational excellence. - Adapt strategies based on feedback, evolving market dynamics, and business needs, maintaining a strong focus on achieving measurable outcomes. - Oversee and shepherd critical initiatives (both short-term and long-term) from concept to execution, ensuring alignment with organizational goals. 2. Drive Goal Setting, Monitoring, and Organizational Alignment: - Lead the goal-setting process for the SMB Commercial Sales organization, ensuring alignment with broader company strategies. - Cascade goals throughout the organization, creating a cohesive, focused, and results-oriented team. - Establish an effective operating rhythm that balances agility with a steadfast focus on strategic priorities, ensuring timely adjustments when market conditions shift. 3. Enhance Communication and Reporting: - Develop and deliver clear, concise, and impactful communications on behalf of the SVP. - Prepare reports, presentations, and updates that communicate key milestones, insights, and progress to internal and external stakeholders. 4. Problem-Solving and Crisis Management: - Proactively identify potential challenges and obstacles, offering strategic solutions and problemresolution approaches. - Demonstrate resilience and adaptability in a high-change environment, maintaining composure and clarity under pressure. 5. Deliver Operational Excellence: - Identify opportunities to streamline processes, drive operational efficiency, and implement industry best practices within the SMB Commercial Sales organization. - Foster a culture of continuous improvement, ensuring that the organization remains at the forefront of industry standards. 6. Excel in Stakeholder Management: - Act as a liaison between the SVP and other departments, ensuring alignment with overall business objectives and maintaining strong relationships across the organization. - Navigate complex organizational dynamics with high emotional intelligence, diplomacy, and integrity. 7. Foster a Thriving Work Environment: - Promote collaboration, innovation, and a positive work culture within the SMB Commercial Sales organization. - Implement strategies to enhance employee engagement, satisfaction, and overall well-being. 8. Demonstrate Business Acumen and a Data-Driven Approach: - Leverage strong business acumen and data-driven decision-making to guide the strategic direction of the organization. - Utilize financial acumen to manage budgets, forecast accurately, and ensure sound financial planning. Qualifications A minimum of 15+ years of experience in sales-related strategy roles or in Consulting within the technology sector, preferably in the software industry. Deep knowledge of the B2B SaaS industry, including market trends, competition, and emerging technologies. Proven ability to set and achieve ambitious goals, fostering a culture of results and accountability. Strong track record of applying strategic thinking and vision to drive significant impact within an organization. Experience in aligning organizational goals and driving successful transformation initiatives. Exceptional written and verbal communication skills, with the ability to convey complex ideas clearly and persuasively. Strong financial acumen and experience in managing budgets, forecasting, and financial planning. Outstanding problem-solving skills, with the ability to analyze situations, identify solutions, and drive effective resolutions. High political acumen to navigate complex organizational dynamics and build consensus among diverse teams. Ability to thrive in a fast-paced, dynamic environment, adapting to changing circumstances with resilience and composure. Leadership qualities that inspire and motivate global and diverse teams to achieve their best performance. Experience in crisis management, with the ability to make sound decisions under pressure.
Posted 1 month ago
6.0 - 10.0 years
8 - 12 Lacs
Bengaluru
Work from Office
Job Description The Senior Manager, SMB-C-D Revenue Enablement is a strategic leader responsible for leading a team to develop and deliver impactful sales, product and technical training curriculums, collaborating with stakeholders, and building training delivery to empower sales teams to surpass their goals. The ideal candidate will possess a proven track record in sales enablement, showcasing expertise in delivering training, content development, and optimizing sales processes. Additionally, the candidate should exhibit strong delivery skills, both in-person and virtually, coupled with the ability to think strategically and devise innovative solutions to enhance sales performance. Key Responsibilities: Develop and execute engaging and informative sales training programs, in both in-person and virtual formats, aligning with overall sales strategy and goals. Create compelling content supporting the delivery of training programs, including presentations, simulations, and role-playing exercises. Design and maintain sales training materials, presentations, and resources. Collaborate with marketing and product teams to craft high-quality sales collateral, presentations, and playbooks effectively communicating product value propositions and sales messaging. Work closely with sales leadership to identify training needs and devise customized training plans for sales teams. Deliver training programs through various formats, including in-person workshops, online webinars, and self-paced learning modules. Facilitate interactive learning experiences that foster engagement and knowledge retention. Evaluate the effectiveness of training programs and provide recommendations for continuous improvement. Qualifications Bachelor s degree in business, marketing, or a related field; additional certifications in training and development are a plus. 12+ years of experience in enablement, preferably in a technology or SaaS company. Exceptionally strong delivery skills, both in-person and virtually. Excellent communication and interpersonal skills. Ability to stay organized and manage multiple projects simultaneously. Strong analytical and problem-solving skills. Ability to work independently and collaboratively in a fast-paced environment. Proactive and adaptable mindset with a commitment to continuous improvement.
Posted 1 month ago
4.0 - 7.0 years
50 - 55 Lacs
Solan
Work from Office
{"company":" About Us Community Phone is building the best phone for communities in America. We are your hair salon s business phone, how your auto-body shop texts you or gets appointments, your local government agency s operations line, and your mom s phone that she sometimes answers on her computer. We have more than 20,000 customers today, and are building the Square of phones. Our team is ~80 people strong, across 15 countries. We are growing quickly, backed by Y Combinator Accelerator and Y Combinator s Continuity Fund. We are customer-obsessed to the core. When we had a major network outage, everyone from recruiters to engineers to marketers to customer support agents got on the phone with our customers. Our team exemplifies our purpose. Join us on our mission to make it as easy as possible for communities to communicate. ","role":" Your Mission We are regularly seeing new and interesting product use cases emerge. We are hiring someone to help us understand, weigh, and communicate them clearly. Because this will be our first product marketing hire defining and owning the entire approach you ll be reporting to the CEO and be a key partner to Growth, Product, Sales, and Customer Success. You will own the end-to-end positioning, packaging, and go-to-market success of our core phone product & integrated communications suite. You ll ensure every feature we ship reaches the right audience, with the right story, through the right channel and that the story lands. What You ll Actually Do Positioning & Messaging Develop and maintain differentiated positioning for each core use case Deliver 2 updated personas and refreshed customer messaging framework in your first 30 days. Launch & Enable Run GTM for every net-new feature or pricing change: define launch tiers, write launch briefs, own comms calendar Lead 1 Tier-1 launches per month (defined as features used by >20% of users or tied to upsell motion) Revenue & Sales Alignment Own product marketing inputs to sales playbooks, user lifecycle, sales training and cs enablement - reviewed biweekly with Sales and CS. Voice of Customer Talk to users in our ICPs and grow to understand them more than you understand yourself Partner with Customer Success and Research to generate 1 new customer case study per month Synthesize and conduct win/loss interviews monthly to feed roadmap prioritization & competitor battlecards or content Cross-Functional Leadership Run a weekly GTM sync (Growth, CS, Product) Provide PMM insights for roadmap planning (next 2 quarters) based on field intel and competitive shifts -> denoted by impact on changes to engineering prioritization What We re Looking For 4-7 years in product marketing, preferably in SMB or consumer SaaS with a self-serve checkout and lite-Sales motion. You ve shipped GTM for features tied to ARR, not just awareness. Comfortable & energized owning positioning for hardware and software products for consumer/very low tech audiences. Excellent writer and communicator with a bias for structured and clear thinking (show us a portfolio or sample launch plan if you can). You are great at talking to and building trust with highly cross-functional teams and people. Operator mindset: you care about what works, not just what sounds good. You care about speed and reducing time to impact as much as possible and are great at overcoming blockers. Self-aware, humble, yet dogged How We ll Measure Success Increased logo growth and reduced CPAs on target ICPs on more mature/lower noise channels Accelerated core feature adoption on target ICPs post conversion Sales/Growth product value alignment Messaging consistency across surfaces (site, demo, content collateral) Increased conversion rate from website traffic on target ICPs Total compensation with equity: $170k- $190k per year. 401(k) and health insurance included. Community Phone is a customer-obsessed, performance culture. We are here to deliver the most extraordinary experience for as many customers as we can in America. That comes with enormous pride as well as regular challenges. You will feel like you are pushing yourself, and you will be an author of our future. Therefore, we have a bias for ownership. Here are ways our current team exemplifies our company culture: Curiosity: Our team members double click obsessively, until they understand something enough to make a good decision. They don t take things for granted. They want to really understand the truth. Bias Toward Action: Our team members lean toward making change on their own, and then reporting the wins and losses back to the team. We don t wait for long alignment meetings to take action, unless the change would be hard to reverse. Run through two-way doors. Caring Mentality: Our team members deliver for our customers and our internal team. That does not mean things are comfortable always. It means that we strive to deliver a Disney-like experience for our customers. It means that we understand our team members are on an Olympic team, and Olympic teams need support. Founder Mindset: Our team members all know they are at the very beginning of the journey we will take to capture the market. They go out of their comfort zones, out of their role definitions, and out of the norm to achieve our mission. When they have an idea for how things could be better, they jump into overdrive to test it. Transparency: Our team will share their wins and losses with the company overall, so we can all learn together. Efficiency where it counts: Our team members understand we aren t here to sell $1 for $0.80. We are here to deliver an efficient growth machine. "},"
Posted 1 month ago
6.0 - 7.0 years
6 - 10 Lacs
Bengaluru
Work from Office
DevRev DevRev s AgentOS, purpose-built for SaaS companies, comprises three modern CRM apps for support, product, and growth teams. It connects end users, sellers, support, product people, and developers, reducing 9 business apps and converging 6 teams onto a common platform. Unlike horizontal CRMs, DevRev takes a blank canvas approach to collaboration, AI, and analytics, enabling SaaS companies to increase product velocity and reduce customer churn. DevRev is used by thousands of companies in search of low latency analytics and customizable LLMs to thrive in this era of GenAI. Headquartered in Palo Alto, California, DevRev has offices in seven global locations. We have raised $100 million in funding from investors like Khosla Ventures and Mayfield at a $1.1 billion valuation. We are also honored to be named on the Forbes 2024 list of America s Best Startup Employers. Founded in October 2020 by Dheeraj Pandey, former co-founder and CEO of Nutanix, and Manoj Agarwal, former SVP of Engineering at Nutanix, DevRev continues to push the boundaries of innovation, helping thousands of companies thrive in the rapidly evolving landscape of AI-driven SaaS. About the role We are a unique SaaS revenue organization designed to support a rapidly scaling technology startup, driven by a hybrid model of product-led growth (PLG) and sales-led growth (SLG). As a Product Rep focused on the Startup segment , you ll be at the intersection of product-led growth (PLG) and sales-led growth (SLG), working directly with early-stage companies and the broader VC ecosystem to drive adoption of DevRev. This role isn t just about closing logos, it s about crafting GTM motion, evangelizing DevRev within the startup world, and owning full-funnel execution. You ll work closely with cross-functional teams (marketing, product, ecosystem, and growth) to bring the right stories to the right founders at the right time. We re looking for a strategic seller with a builder mindset, capable of balancing outbound energy with thoughtful ecosystem execution. Responsibilities Own the end-to-end sales cycle for startups across Asia Pacific and Japanl markets from discovery to close, with a strong focus on net new logo acquisition. Help define and refine GTM playbooks for startup sales - integrating ecosystem engagement, product-led signals, and scalable outbound. Drive pipeline generation through ecosystem channels, events, targeted outbound, and collaboration with marketing. Collaborate with marketing and product to tailor messaging, positioning, and campaigns that resonate with early-stage technical buyers and founders. Use product signals, usage data, and experimentation to prioritize high-intent accounts and expand usage within early customers. Maintain accurate pipeline and forecasting using CRM tools, while working closely with SDRs and growth teams. Provide feedback loops to product and GTM teams based on startup needs, trends, and market patterns. Requirements 6-7 years of experience in B2B SaaS sales, with direct ownership of pipeline and revenue goals. Track record of closing deals in the startup or SMB segment ideally with exposure to PLG environments. Knowledge of the VC/startup ecosystem (accelerators, venture firms, founders, etc.). Comfortable owning early-stage deals that require discovery, education, and co-creation of use cases. Familiarity with modern AI SaaS stacks, CRM workflows, and tools. Strong storytelling and communication skills. You should be able to translate product value into strategic outcomes for founders and operators. High adaptability, self-starter energy, and willingness to thrive in a fast-moving, evolving organization Culture The foundation of DevRev is its culture -- our commitment to those who are hungry, humble, honest, and who act with heart. Our vision is to help build the earth s most customer-centric companies. Our mission is to leverage design, data engineering, and machine intelligence to empower engineers to embrace their customers. That is DevRev!
Posted 1 month ago
3.0 - 7.0 years
5 - 9 Lacs
Bengaluru
Work from Office
BE PART OF BUILDING THE FUTURE. What do NASA and emerging space companies have in common with COVID vaccine R&D teams or with Roblox and the Metaverse? The answer is data, -- all fast moving, fast growing industries rely on data for a competitive edge in their industries. And the most advanced companies are realizing the full data advantage by partnering with Pure Storage. Pure s vision is to redefine the storage experience and empower innovators by simplifying how people consume and interact with data. With 11,000+ customers including 58% of the Fortune 500, we ve only scratched the surface of our ambitions . Pure is blazing trails and setting records: For ten straight years, Gartner has named Pure a leader in the Magic Quadrant Our customer-first culture and unwavering commitment to innovation have earned us a certified Net Promoter Score in the top 1% of B2B companies globally Industry analysts and press applaud Pure s leadership across these dimensions And, our 5,000+ employees are emboldened to make Pure a faster, stronger, smarter company as we go If you, like us, say bring it on to exciting challenges that change the world, we have endless opportunities where you can make your mark. SHOULD YOU ACCEPT THIS CHALLENGE... You will join Portworx QA team, which is responsible delivering highest quality Portworx suite of products. You will be contributing to cleanest code, being customer oriented and putting quality first. What You Will Be Doing Datapath Testing for the Cloud Native Storage product line. Filing and owning related bugs (documenting, debugging, follow-up with Dev teams, reproduce, etc) Own and drive features to completion (review requirements, design docs, customer use cases to build test strategies, test cases, and end-to-end workflows in the System Test ecosystem for new and existing features over multiple releases) Build up and scale out of complex system tests and test ecosystems using virtualized environments and various test tools. Work with cross functional teams to identify root causes and provide assistance with reproduction work on Customer Escalations. What You Bring To The Team Experience in Storage system Testing with ability to create enterprise end-to-end test ecosystems from the ground up and maintain it over time. Experience in testing snapshots, cloning, NFS Knowledge of EXT4 FS Experience in developing IO Profiles and understanding IO patterns Understanding use case vs functional aspects and coming up with E2E tests Understanding how to benchmark typical linux system with different IO tools like FIO/vdbench/TPCC etc Highly skilled in building out and working with Virtualized environments (ESXi, KVM, Hyper-V, Dockers) Comfortable with Linux environments (ability to script and automate a plus) Team player, excellent communication skills, with strong multi-tasking ability Excellent problem solver K8s ecosystem understanding is a huge plus. 7+ years relevant work experience B.S. in EE or CS or equivalent preferred What Can Give You a Head Start Knowledge of SAN, NAS storage products - Read/Write IOPs, IO datapath. FIle System protocols: NFS, SMB Familiarity and hands-on experience volume snapshots and datapath testing Ability to deploy and use 3rd party tools to simulate IO test workloads BE YOU CORPORATE CLONES NEED NOT APPLY. Pure is where you ask big questions, think differently, and make an impact. This is not just a job, but a place where you have a voice and can accelerate your career. We value unique thoughts and celebrate individuality, and with ample opportunity to learn, develop yourself, and expand into different roles, joining Pure is an investment in your career journey. Through our Pure Equality program, which supports a flourishing field of employee resource groups, we nourish the personal and professional lives of our team members. And our Pure Good Foundation gives back to local and global communities through volunteering and grants. And because we understand the value of bringing your full and best self to work, we offer a variety of perks to manage a healthy balance, including flexible time off, wellness resources, and company-sponsored team events. PURE IS COMMITTED TO EQUALITY. Research shows that in order to apply for a job, women feel they need to meet 100% of the criteria while men usually apply after meeting about 60%. Regardless of how you identify, if you believe you can do the job and are a good match, we encourage you to apply. If you need assistance or an accommodation due to a disability, you may contact us at TA-Ops@purestorage.com . APPLICANT & CANDIDATE PERSONAL INFORMATION PRIVACY NOTICE. If youre wondering how or why Pure collects or uses information you provide, we invite you to check out our Applicant & Candidate Personal Information Protection Notice . DEEMED EXPORT LICENSE NOTICE. Some positions may require a deemed export license for compliance with applicable laws and regulations. Please note: Pure does not currently sponsor deemed export license applications so we are unable to proceed with applicants requiring stated sponsorship.
Posted 1 month ago
2.0 - 5.0 years
8 - 12 Lacs
Ahmedabad
Work from Office
Strategic Alliances Administrator Salary Location Ahmedabad, Gujarat {Mergefield Value} {Mergefield Value} This is a Permanent , Full Time vacancy that will close in {x} days at {xx:xx} BST . The Vacancy At ANS we pride ourselves on the strength and depth of our partnerships with hyperscalers, predominantly Microsoft, as Azure Expert MSP and Business Apps Inner Circle partner, in addition to AWS (predominantly within our SMB customer base) and other technology vendors (Citrix/VMware, HPE, DELL, Intel). Our partners have been a critical part of our growth story and will continue to be so, this role is key to our future success. The Strategic Alliances Coordinator role is not your typical role. The success of our alliances is measured on much more than just vendor revenue goals. Working closely with the ANS sales leadership sales teams, leveraging the already vendor aligned ANS go to market, your role will be to collaborate with Sales and Technical teams internally, to drive and support access to funding through our strategic partnerships. This role puts you very much at the heart of the sales function for ANS, not just hidden away in partner portals! What will I be doing Support the day-to-day of the alliances operational team, specifically supporting funding incentive activities and reporting Establish /Nurture/ Manage all Co-Sell activities plans between ANS Account Executives (New Biz) and Alliance Partner sellers specifically Microsoft AWS (but not limited to.). Oversee the management of high-priority sales pipelines, identifying strategic opportunities for leveraging Microsoft funding and incentives to support growth. Provide support to the sales team, ensuring they are fully trained and equipped to maximise Microsoft partner benefits, including, but not limited to comarketing, co-selling, funding and incentive. Coordinate with finance, delivery team, project team, and sales leadership to ensure that all funding opportunities are utilised effectively and processed in a timely manner. Provide updates sessions on Microsoft program updates, partner centre initiatives, and upcoming funding changes, ensuring senior teams are informed. Manage the upload of won opportunities to Vendor portals Oversee and maintain partner designations, working closely with training, sales and technical teams to ensure on-going compliance What will I bring to the role Proficient with Microsoft Office applications Understands the Microsoft ecosystem and language used, so can navigate the complexity of the organisation, and maximise impact. Understanding of Microsoft funding structures, incentive programs, and rebate mechanisms. Proven ability to build relationships, drive change in organisations and rally others (internally and externally) behind an agenda by indirectly influencing them to a common goal. Knowledge of Microsoft Partner Centre and related tools, with an emphasis on reporting and forecasting Experience in a sales support or partnership alliance role, preferably within the technology industry Proven experience in leading sales support initiatives, with a focus on Microsoft Partner Centre. Demonstrable experience in coaching and mentoring sales teams, particularly around the maximising the use of Microsoft tools, incentives, and partner resources. Demonstrable experience in providing board report information on partner program performance Success in driving long-term partnership strategies that leverage Microsoft Partner programs to drive revenue growth. Strong project/program management skills and the ability to coordinate Sales/Marketing and Technical teams to deliver against the appropriate compliances and hit agreed KPI s. Disciplined and accountable, thoughtful, demonstrates a tendency to work with a Partner s and customer s needs in mind. Ability to embrace a growth mindset and inspire others to do the same. Technically competent - demonstrates a depth of knowledge and understanding with respect to cloud and cloud related services driving credibility within our partners Why work for ANS At ANS, we ve created a place where everyone can be themselves, and we empower our people to get the job done. Openness, ambition, honesty, and passion are what drive us every day. We are bold, courageous, and innovative - and we do it like no other. We invest in our people. In training, development, health and more - we give you the benefits and flexibility to maintain a happy work-life balance. We re proud of the inclusive, fun, dynamic environment we ve created. It s a safe space that works for all. You don t have to be a techie to work in tech. Bring your authentic self and find your dream role here. Find out more at LinkedIn pages . ANS are an equal opportunities employer. We encourage diversity and anyone applying for a role at our organisation can be assured that their application will be treated fairly, regardless of age, disability, gender reassignment, gender expression, marriage and civil partnership, pregnancy and maternity, race, religion or belief and sex or sexual orientation. We sometimes ask for information relating to individuals for equal opportunities monitoring purposes only. The Benefits Flexible working Pension contributions Cycle to work scheme Employee Assistance Programme State of the art IT equipment Volunteer days Documents Sorry - this vacancy is no longer available. Your email address (required)
Posted 1 month ago
1.0 - 5.0 years
3 - 4 Lacs
Noida, Gurugram
Work from Office
Role & Responsibilities Performing outbound/inbound calling to new and existing wireline/wireless residential customers offering telecommunications products and services. Building customer relationships by uncovering their stories, getting to know their needs and recommending product selections they feel good about. Solution based selling approach overcoming customer objections by listening, understanding, probing, and recommending. Simultaneously navigating through multiple systems and tools while interacting with customers. Processing customers orders and ensuring its accuracy and completion. Participating in continuous training sessions and sharing best practices. Preferred Candidate Profile Qualification : UG, Graduate, Post Graduates can apply Mandatory International BPO experience required Minimum 1 year of experience is required in Inbound Sales/Outbound Sales/B2B or B2C Sales/Debt Collection Excellent communication in English. Should be comfortable in night shifts and rotational week offs. Perks and Benefits Salary Range: 4.51 LPA - 4.75 LPA + Variables based on performance Medicare Facility (free online consultation with Doc) Working Model: 24*7 (work from Office) Location: Gurgaon/Noida Free pick up and drop facility will be provided within 35 Kms range. Medical Insurance Life Insurance
Posted 1 month ago
2.0 - 6.0 years
6 - 9 Lacs
Nashik
Work from Office
Develop B2B Corporate Clients for Solar Module - Execute strategy and plans to maximize share of B2b business - Ability to engage, manage and cultivate relationship with big customer Requirements Requirements Ability to identify buyers, negotiate and finalize business contracts - Conducts In depth market research to quality developing business opportunities - Expert in proposal/quotations preparation and identify deviation - Communicate with concern organization to finalize sales contracts. - Drive Top line revenue, profitability and market share of B2B business - Trustworthy and hardworking, willing to learn new tools and concept. Benefits Benefits Freedom : We allow you to \u201cfollow your passion\u201d - Opportunity to work with Indias fastest growing SMB Company - Regular Training of Professional Skills such as Leadership, Negotiations and Product offerings. - Multifold chances to build the career in Solar Energy Sector - Exponential Growth in Salary and other remuneration - Great learning curve and hand on experience with leadership team about solar in future.
Posted 1 month ago
2.0 - 6.0 years
6 - 9 Lacs
Jaipur
Work from Office
Develop B2B Corporate Clients for Solar Module - Execute strategy and plans to maximize share of B2b business - Ability to engage, manage and cultivate relationship with big customer Requirements Requirements Ability to identify buyers, negotiate and finalize business contracts - Conducts In depth market research to quality developing business opportunities - Expert in proposal/quotations preparation and identify deviation - Communicate with concern organization to finalize sales contracts. - Drive Top line revenue, profitability and market share of B2B business - Trustworthy and hardworking, willing to learn new tools and concept. Benefits Benefits Freedom : We allow you to \u201cfollow your passion\u201d - Opportunity to work with Indias fastest growing SMB Company - Regular Training of Professional Skills such as Leadership, Negotiations and Product offerings. - Multifold chances to build the career in Solar Energy Sector - Exponential Growth in Salary and other remuneration - Great learning curve and hand on experience with leadership team about solar in future.
Posted 1 month ago
2.0 - 6.0 years
6 - 9 Lacs
Bikaner
Work from Office
Develop B2B Corporate Clients for Solar Module - Execute strategy and plans to maximize share of B2b business - Ability to engage, manage and cultivate relationship with big customer Requirements Requirements Ability to identify buyers, negotiate and finalize business contracts - Conducts In depth market research to quality developing business opportunities - Expert in proposal/quotations preparation and identify deviation - Communicate with concern organization to finalize sales contracts. - Drive Top line revenue, profitability and market share of B2B business - Trustworthy and hardworking, willing to learn new tools and concept. Benefits Benefits Freedom : We allow you to \u201cfollow your passion\u201d - Opportunity to work with Indias fastest growing SMB Company - Regular Training of Professional Skills such as Leadership, Negotiations and Product offerings. - Multifold chances to build the career in Solar Energy Sector - Exponential Growth in Salary and other remuneration - Great learning curve and hand on experience with leadership team about solar in future.
Posted 1 month ago
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