Site Reliability Engineer - Observability Services

Experience : 4+yearsNotice Period : Immediate Joiners

Key Responsibilities

• Design and implement observability solutions across services and infrastructure.
• Set up and maintain SLI/SLO/SLA metrics, including tracking and reporting.
• Configure and manage Dynatrace (On-Prem & SaaS) environments including custom dashboards, alerting, and root cause analysis.
• Develop custom scripts and tools using Python to automate observability workflows.
• Instrument applications using OpenTelemetry for metrics, logs, and traces.
• Work with AWS monitoring tools like CloudWatch, X-Ray, Lambda logs, and integrate with existing observability stack.
• Build and manage dashboards using Grafana to visualize application health and performance.
• Collaborate with development and SRE teams to embed observability practices into the SDLC.
• Monitor and maintain OpenShift ROSA (Red Hat OpenShift on AWS) clusters for observability.
  

Required Skills & Qualifications

• 4+ years of experience in observability, SRE, or DevOps roles.
• Strong hands-on experience with Dynatrace (both On-prem and SaaS).
• Proficient in Python programming for scripting and automation.
• Deep understanding of observability principles : SLI, SLO, SLA.
• Experience with OpenTelemetry and application instrumentation.
• Solid knowledge of AWS services like CloudWatch, X-Ray, Lambda, etc.
• Familiarity with OpenShift ROSA in production environments.
• Experience with Grafana for building custom dashboards.
• Ability to read, understand, and write code in any general-purpose language.
  

Good To Have

• Experience integrating observability into CI/CD pipelines.
• Exposure to other APM tools (e.g., New Relic, Datadog).
• Experience with Kubernetes-native monitoring (e.g., Prometheus, Fluentd, Loki).