Servicemax Developer

This person will collaborate and work closely with the DSS COE product, engineering, and implementation teams to meet roadmap and new initiative commitments.

Primary Responsibilities:

• Partner with business teams to understand and translate business requirements into solutions that will delight the customer and improve internal processes.
• Lead the design, development, and implementation of advanced ServiceMax solutions to meet complex business requirements.
• Integrate ServiceMax with other enterprise systems and third-party applications, ensuring seamless data flow and functionality.
• Provide technical guidance and mentorship to junior developers and support staff.
• Diagnose and resolve technical issues related to ServiceMax applications, ensuring minimal downtime and optimal performance.
• Develop and maintain comprehensive technical documentation, including design specifications, user guides, and training materials. Conduct training sessions for end-users and team members.
• Collaborate with cross-functional teams, including business analysts, project managers, and other developers, to deliver high-quality solutions on time and within budget.
• Identify opportunities for process improvements and implement best practices in ServiceMax development and deployment.

Key Skills:

• Extensive knowledge of the ServiceMax platform and its advanced capabilities.
• Strong understanding of the Salesforce platform, including Apex, Visualforce, and Lightning components.
• Proven experience in integrating ServiceMax with other systems using APIs, middleware, and ETL tools.
• Exceptional analytical and problem-solving skills, with the ability to tackle complex technical challenges.
• Excellent verbal and written communication skills, with the ability to convey technical concepts to non-technical stakeholders.
• Strong leadership and mentoring skills, with the ability to guide and inspire team members.

Basic Qualifications:

• 5+ years of experience in ServiceMax development and customization.
• 5+ years of hands-on experience in Agile methodologies in a working environment demand prioritization, planning, and execution to deliver software solutions.
• Salesforce Certified Administrator and/or ServiceMax Certified Professional.
• Bachelors degree in Computer Science, Information Technology, or a related field.

Preferred Qualifications:

• Master’s degree and/or similar secondary degree.
• Salesforce Certified Platform Developer I/II, ServiceMax Advanced Administrator.
• Experience working with multicultural, multilingual, and multiple time zone, global environments
• The ability to simplify the complex, quickly define core problem and frame the solution approach
• Experience in industrial/manufacturing software segments
• Experience with integration tools such as MuleSoft or ETL tools.
• Knowledge of front-end technologies (HTML, CSS, JavaScript) and their integration with Salesforce.