Service Engineer, 1+Years, Electrical, Erode

Service Engineer - Job Description

Principal Roles and Responsibilities:

1) Customer Site Audits

· Perform structured audits of machines and automation systems for existing customers

· Capture findings with photos, measurements and process notes

2) Pre-Installation Site Guidance

· Assess site readiness for new installations - power, layout, safety and infrastructure

· Co-ordinate with project leads and the local salesperson to ensure all prerequisites are met

· Advise on placement, utilities and operator requirements to guarantee effective installation

3) Troubleshooting & Technical Support

· Diagnose and resolve mechatronic, electrical and mechanical issues on-site

· Work with the sales team to implement technical fixes and preventive measures

4) Reporting & Recommendations

· Produce detailed audit reports

· Share findings with the sales coordinator and local salesperson

5) Shop-Floor Enablement

· Communicate best practices and machine‐handling tips to operators and supervisors

· Provide on-the-spot coaching and quick-reference job aids as needed

6) Opportunity Scouting

· While on-site, scout for potential expansions, new lines or sister-unit leads

· Log prospects into the lead-tracking system with key details

7) Collaboration & Coordination

· Schedule visits and follow-ups in coordination with the sales coordinator and local salesperson

· Align technical insights with the salesperson’s outreach strategy

Qualifications:

· Diploma or Bachelor’s in Electrical, Instrumentation or Mechatronics Engineering

· 1-3 years of experience in a technical service or automation role (textile machinery experience is an advantage)

· Strong mechatronics troubleshooting (electrical, mechanical, control systems)

· Inspection expertise in machinery performance, automation systems and process reliability

· Effective communicator with the ability to train shop-floor teams when needed

· Proficient with smartphone photography for documentation

· Solid report-writing and spreadsheet skills

· Travel Requirement: ≥ 80% field travel

· Own two or four-wheeler vehicle (preferred); fuel reimbursed as per policy

Job Location:

· Erode, Tamil Nadu

Job Types: Full-time, Permanent

Pay: ₹300,000.00 - ₹425,000.00 per year

Benefits:

• Provident Fund

Schedule:

• Day shift

Supplemental Pay:

• Yearly bonus

Application Question(s):

• Current In Hand Salary :
• Notice Period :

Experience:

• Service Engineer: 1 year (Preferred)

Location:

• Erode, Tamil Nadu (Preferred)

Willingness to travel:

• 75% (Preferred)

Work Location: In person