2887 Service Delivery Jobs - Page 4

About The Role Skill required: Workforce Dialer - Workforce Management (WFM) Designation: Workforce Services Senior Analyst Qualifications: Any Graduation Years of Experience: 5 to 8 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do You will be aligned with our Customer Support vertical and help us in managing/ resolving customers query, handling escalations and complaints of the dissatisfied customers & giving best resolutions. You will also be responsible for closing the fault and complaints within SLA s.strategic alignment of people and resources to business objectives in ways that optimize and automate scheduling and performance management based on agent availability, forecast call volume, and revenue targets. Responsible to create and manage agent schedules based on the interval staffing requirement provided by the Capacity planning team. An institutional process that maximizes performance levels and competency for an organization. The process includes all the activities needed to maintain a productive workforce, such as field service management, human resource management, performance and training management, data collection, recruiting, budgeting, forecasting, scheduling and analytics. What are we looking for Develop and maintain staffing schedules across lines of business and channels and ensures maximum effectiveness of schedule created basis capacity requirements Responsible to open all future exception like VL, LOA, Full day Training as allocated by the Capacity Planning team Review, validate and ensure timely delivery and accuracy of schedules prepared by scheduling Analysts Responsible for developing and ensuring integrity and consistency of scheduling processes/procedures applicable to the accounts being handled. Responsible for ensuring Service Delivery to the client, balancing staffing requirements with operational efficiencies and financial goals. Ability to extract, manipulate and present data from IEX application /manual platform. Ability to maximize benefits from WFM application (IEX) by utilizing the full functionality. Manage internal and external audit with processes and controls in place. Conduct monthly coaching and performance feedback to scheduling analysts. Create process maps, standard working instructions for the areas they are responsible for. 3+years of experience in scheduling preferably in a contact center or service/sales/retail operations environment. Must demonstrate sound arithmetic, analytical and problem-solving skills. Ability to work with minimal supervision and support Operational requirements and objectives. Ability to adapt to workload and multitask with attention to detail in a dynamic environment. Excellent people and client management skills Should have working knowledge in relevant WF tools such as IEX Strong proficiency in Excel (e.g., pivot tables, charts, formulas). Basic understanding of contact center KPIs (e.g., AHT, shrinkage, service level, occupancy) and their impact on capacity models. Real sense of ownership and accountability to deliver against plan. Good analytical and problem-solving skills, with attention to detail and accuracy. Adapt, thrive and multitask in a demanding workplace while managing pressure, deadlines and conflicting and shifting priorities. Must demonstrate perceptive, thorough and decisive approach to problem solving.Effectively manage relationships with clients, operations and own teams, to the highest level of integrity and professionalism. Roles and Responsibilities: In this role you are required to do analysis and solving of increasingly complex problems Your day to day interactions are with peers within Accenture You are likely to have some interaction with clients and/or Accenture management You will be given minimal instruction on daily work/tasks and a moderate level of instruction on new assignments Decisions that are made by you impact your own work and may impact the work of others In this role you would be an individual contributor and/or oversee a small work effort and/or team Please note that this role may require you to work in rotational shifts Ability to conduct a full root cause analysis on live week performance with the ability to turn findings into a robust improvement plan. Train and coach scheduling Analysts on scheduling concepts and to be able to execute scheduling techniques that would assist Operations in meeting KPI. Qualification Any Graduation

Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : Customer Service Operations Good to have skills : NAMinimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Tech Support Practitioner, you will serve as a vital link between clients and our systems or applications. Your day will involve engaging with clients to understand their needs, addressing their concerns, and ensuring that our systems operate seamlessly. You will utilize your exceptional communication skills to provide quality support, accurately define client issues, and design effective resolutions based on your comprehensive product knowledge. Your role is essential in maintaining the high standards of service that our clients expect, ensuring their satisfaction and the smooth operation of our world-class systems. Roles & Responsibilities:- Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work related problems.- Assist in the development and implementation of support processes to enhance client satisfaction.- Provide training and guidance to junior team members to foster a collaborative environment. Professional & Technical Skills: - Must To Have Skills: Proficiency in Customer Service Operations.- Strong problem-solving skills to address client issues effectively.- Excellent verbal and written communication skills to interact with clients and team members.- Ability to analyze and interpret client feedback to improve service delivery.- Familiarity with support ticketing systems and client management tools. Additional Information:- The candidate should have minimum 3 years of experience in Customer Service Operations.- This position is based at our Hyderabad office.- A 15 years full time education is required. Qualification 15 years full time education

About The Role Skill required: Procurement Operations - Procurement Support Designation: Service Delivery Operations Analyst Qualifications: BCom Years of Experience: 3 to 5 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do Go beyond processing purchase orders at lower costs to help clients reap savings and value from the billions they spend on the goods and services that run their day-to-day business operations. You will be working as a part of Procurement management team which uses a systematic approach for buying all the goods and services needed for a company to stay sustainable. They are involved in the identification of need, finding and qualifying the suppliers, requesting proposals, negotiating with suppliers, contracting, delivery and analyzing results.Analyze and design the best practices for tactical and transactional procurement processes. Plan implementation based on detailed understanding of technologies involved and best practice process output measures. Provide the setup and ongoing maintenance of suppliers, catalog content, user authorization data and procurement applications to provide efficient and effective transactions, and to help maximize compliance. What are we looking for Adaptable and flexibleAbility to perform under pressureProblem-solving skillsAbility to establish strong client relationshipResults orientation Roles and Responsibilities: In this role you are required to do analysis and solving of lower-complexity problems Your day to day interaction is with peers within Accenture before updating supervisors In this role you may have limited exposure with clients and/or Accenture management You will be given moderate level instruction on daily work tasks and detailed instructions on new assignments The decisions you make impact your own work and may impact the work of others You will be an individual contributor as a part of a team, with a focused scope of work Please note that this role may require you to work in rotational shifts Qualification BCom

Project Role : IT Customer Service Representative Project Role Description : Manage delivery for IT production systems and services. Drive incident, issue and outage management, investigation and restoration. Must have skills : Critical Incident Management Good to have skills : NAMinimum 0-2 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an IT Customer Service Representative, you will manage the delivery of IT production systems and services. Your typical day will involve driving incident, issue, and outage management, as well as conducting investigations and facilitating restoration efforts to ensure seamless operations and customer satisfaction. You will engage with various stakeholders to address concerns and provide timely solutions, contributing to the overall efficiency of IT services. Roles & Responsibilities:- Expected to build knowledge and support the team.- Participate in Problem Solving discussions.- Assist in documenting incidents and resolutions to enhance team knowledge.- Collaborate with cross-functional teams to ensure effective communication during incident management. Professional & Technical Skills: - Must To Have Skills: Proficiency in Critical Incident Management.- Good To Have Skills: Experience with IT service management tools.- Strong analytical skills to assess incidents and identify root causes.- Ability to communicate effectively with technical and non-technical stakeholders.- Familiarity with ITIL framework and best practices in incident management. Additional Information:- The candidate should have minimum 0-2 years of experience in Critical Incident Management.- This position is based in Hyderabad.- A 15 years full time education is required. Qualification 15 years full time education

Project Role : Infra Tech Support Practitioner Project Role Description : Provide ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms (operating within a defined operating model and processes). Provide hardware/software support and implement technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. Work includes L1 and L2/ basic and intermediate level troubleshooting. Must have skills : Site Reliability Engineering Good to have skills : NAMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Infra Tech Support Practitioner, you will be responsible for providing ongoing technical support and maintenance for production and development systems and software products. Your typical day will involve troubleshooting issues, implementing technology solutions, and ensuring the smooth operation of services across various platforms. You will engage with both remote and onsite teams to address hardware and software challenges, contributing to the overall efficiency and reliability of the systems in place. Your role will require a proactive approach to problem-solving and a commitment to maintaining high standards of service delivery. Roles & Responsibilities:- Expected to be an SME.- Collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Facilitate knowledge sharing sessions to enhance team capabilities.- Monitor system performance and implement improvements as necessary. Professional & Technical Skills: - Must To Have Skills: Proficiency in Site Reliability Engineering.- Strong understanding of system architecture and design principles.- Experience with cloud platforms and services.- Familiarity with automation tools and scripting languages.- Knowledge of incident management and response processes. Additional Information:- The candidate should have minimum 5 years of experience in Site Reliability Engineering.- This position is based at our Bengaluru office.- A 15 years full time education is required. Qualification 15 years full time education

About The Role Skill required: Talent Development - Instructor-Led Training (ILT) Designation: Business Interlock Senior Analyst Qualifications: Any Graduation Years of Experience: 5 to 8 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do Improve workforce performance and productivity, boosts business agility, increases revenue and reduces costsTalent Development processThe practice of training and learning material between an instructor and learners, either individuals or groups. Instructors can also be referred to as a facilitator, who may be knowledgeable and experienced in the learning material, but can also be used more for their facilitation skills and ability to deliver material to learners. What are we looking for Training Needs Analysis (TNA)Team Lead ExperienceLearning Content DevelopmentCustomer CommunicationsHR AnalyticsAbility to perform under pressureAbility to manage multiple stakeholdersWritten and verbal communicationCollaboration and interpersonal skillsAbility to meet deadlinesTraining & Transition Experience Roles and Responsibilities: In this role you are required to do analysis and solving of increasingly complex problems Your day to day interactions are with peers within Accenture You are likely to have some interaction with clients and/or Accenture management You will be given minimal instruction on daily work/tasks and a moderate level of instruction on new assignments Decisions that are made by you impact your own work and may impact the work of others In this role you would be an individual contributor and/or oversee a small work effort and/or team Please note that this role may require you to work in rotational shifts Qualification Any Graduation

About The Role Skill required: Sourcing & Procurement - Procurement Management Designation: Service Delivery Operations Analyst Qualifications: Any Graduation Years of Experience: 3 to 5 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do Go beyond processing purchase orders at lower costs to help clients reap savings and value from the billions they spend on the goods and services that run their day-to-day business operations. You will be working as a part of Procurement management team which uses a systematic approach for buying all the goods and services needed for a company to stay sustainable. They are involved in the identification of need, finding and qualifying the suppliers, requesting proposals, negotiating with suppliers, contracting, delivery and analyzing results.A systematic approach used for buying all the goods and services needed for a particular project or for the company generally to stay sustainable. It consists of:the identification of need; finding and qualifying the suppliers; requesting proposals, negotiating with suppliers, contracting, delivery and analyzing results; and contract close. What are we looking for Contract Service and Contract Admin in Ariba Contract Compliance (ACC)- Roles and Responsibilities: In this role you are required to do analysis and solving of lower-complexity problems Your day to day interaction is with peers within Accenture before updating supervisors In this role you may have limited exposure with clients and/or Accenture management You will be given moderate level instruction on daily work tasks and detailed instructions on new assignments The decisions you make impact your own work and may impact the work of others You will be an individual contributor as a part of a team, with a focused scope of work Please note that this role may require you to work in rotational shifts Qualification Any Graduation

About The Role Skill required: Marketing Operations - Digital Project Management Designation: Service Delivery Ops Senior Analyst Qualifications: Graduate - Diploma in Any Discipline Years of Experience: 5 to 8 years Language - Ability: English(International) - Advanced About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do Help balance increased marketing complexity and diminishing marketing resources. Drive marketing performance with deep functional and technical expertise, while accelerating time-to-market and operating efficiencies at scale through Data and Technology, Next Generation Content Services, Digital Marketing Services & Customer Engagement and Media Growth Services.Role requires Digital Marketing Ads & Promotion creation/designOverseeing the planning, execution, and delivery of projects that primarily rely on digital tools and technologies. It encompasses managing tasks, resources, timelines, and communication channels to ensure successful project outcomes in the digital realm. What are we looking for The successful candidate will have:At least 3-7 years experience in the following field (level of experience requirements will vary by brand they interface with)Project management Worked in international projects in the capacity of PMInternet Information technology B2C & B2B portal environment Roles and Responsibilities: Assigned and aligned to region (US, LatAM, EURCAN, AsiaPac), the Digital Project Manager will be the primary point of contact to stakeholders for digital production execution. The DPM will be responsible for demand management, scope management and domain expertise to manage the production, publication and maintenance of digital materials for the Brand including; websites, banners, emails, newsletters, mobile content and promotional campaigns to the highest international standard for function, design and innovation. They would also do budget management and campaign measurement and reporting activities. Person with marketing background, project management skills and exposure in managing international clients preferred. The person should be able to plan, prioritize and handle business escalations effectively. The Person needs to closely work with the marketing team and provide constructive solutions for their digital marketing platform and will be responsible for end to end digital delivery. Primary point of contact to stakeholders for MCM Campaign executionMaintain and communicate project plans, manage status meetings and updatesLiaison for supporting functions:digital production, IT, fulfillment, call center, etc. Ensure deliverables are in compliance with standards (cookbooks, metrics tagging, standard consent language, etc)Campaign reporting activities, including:measurement planning, post launch monitoring , campaign report delivery and communication to key stakeholdersGlobal Engage with International MCM Operations to ensure seamless delivery of global programs to the regions Qualification Graduate - Diploma in Any Discipline

About The Role Skill required: Record To Report - Fixed Asset Accounting Designation: Service Delivery Ops Team Lead Qualifications: BCom/MCom/Master of Business Administration Years of Experience: 7 to 11 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do We are seeking a reliable and detail-oriented (Record to Report) to join our finance team. In this role, you will be responsible for preparing, reviewing, and issuing accurate customer invoices in a timely manner. The ideal candidate has experience in billing processes, understands revenue and AR workflows, and is committed to delivering excellent internal and external customer service.Posting journal entries, preparing balance sheet reconciliations, reviewing entries and reconciliations, preparing cash forecasting statement, supporting month end closing, preparing reports and supports in audits.Design and implement process and solutions to record and process all aspects of fixed assets accounting. Includes chart of accounts alignment, back office integration, folio management, payment processing, transfer & retirement of assets, physical inventory and Construction In Process (CIP) project accounting. What are we looking for Bachelors degree in Accounting, Finance, Business, or a related field (or equivalent work experience).8 to 10 years of experience in billing, accounts receivable, or a similar finance operations role.Strong knowledge of billing processes and familiarity with invoicing systems or ERP platforms (e.g., ERP Peoplesoft).Proficiency in Excel and comfort working with large datasets.Excellent attention to detail and organizational skills.Strong communication skills and customer service orientation.Ability to work under pressure and meet tight deadlines.Experience in recurring/subscription-based billing (SaaS, telecom, etc.).Knowledge of revenue recognition principles and their impact on billing.Experience with billing software tools (e.g., Zuora, Chargify, Bill.com).Understanding of SOX compliance and internal controls in billing processes. Roles and Responsibilities: Managing 10 to 12 team membersPrepare and issue accurate and timely invoices to customers based on contracts, services rendered, or product deliveries.Review billing data to ensure completeness and compliance with internal policies and customer agreements.Maintain and update billing systems, including customer records, pricing, and billing terms.Monitor unbilled revenue and aging invoices to ensure timely billing and collections.Respond to internal and external billing inquiries and resolve discrepancies efficiently.Coordinate with Sales, Customer Service, and Finance teams to validate billing data and support special billing requests.Process credit memos, adjustments, and billing corrections as needed.Support month-end and year-end close processes related to billing and accounts receivable.Generate reports and billing summaries for internal stakeholders.Assist in improving billing procedures and implementing automation or system enhancements. Qualification BCom,MCom,Master of Business Administration

About The Role Skill required: Asset Management - Asset Portfolio Analysis Designation: Service Delivery Ops Team Lead Qualifications: Any Graduation Years of Experience: 7 to 11 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do The Global Client Account Services (GCAS) is responsible for the oversight, production, quality, and timeliness of all scheduled client reporting & pitchbooks for clients and strategies across multiple product and business lines. They provide client related data and reports requested by clients, consultants and other client appointed third parties in all regions in which our client operates. Reporting includes proprietary branded reports (Investment Reports, Factsheets, Quarterly Reviews, Pitchbooks), regularly scheduled custom reports, due diligence and regulatory reporting (DDQs, MiFID II reports) and various other deliverables (reconciliations, valuation statements, commentary). The team utilizes in-depth knowledge of client requirements and a variety of IT systems to compile inputs for the production of client reports in a timely and accurate fashionThe Global Client Account Services (GCAS) Manager is responsible for leading, supporting, and developing Supervisors and production teams in GCAS. The Manager is responsible for their teams day-to-day delivery of client reports, investment product reports, and investment pitchbooks for the firms institutional and intermediary clients globally. This individual is accountable for the results of their line of business while demonstrating effective leadership and development skills for their direct reports and associates. The Manager must be able to ensure all applicable policies, procedures, and regulatory requirements are followed while also influencing within and outside of the department, often to more senior audiences. Working collectively with the Senior Manager of GCAS, the GCIR Manager will aid in the implementation of department strategy. Must be able to thrive in a fast-paced environment and be comfortable with regularly shifting priorities (daily) based on business need while delivering results within agreed upon timelines. Works closely with global peers to develop best practices, processes, and controls. Must have a client-first mindset with demonstrated sound strategic thinking and decision-making. Manages professionals and/or supervisor is accountable for the performance and results of a team within the department. Executes business plans and contributes to the development of team and area strategy. Decisions are guided by policies, methods, standards, and business plans; receives guidance and oversight from manager What are we looking for Bachelor s degree or the equivalent combination of education and relevant experience AND 10+ years of total relevant work experienceStrategic thinker & problem-solver with proven ability to understand details & actively participate in execution to ensure success. Above-average time-management skills and effective ability to prioritizeProven people leader & comfort in an ever-changing, fast-paced environmentExcellent verbal and written communication skillsA client service-oriented mannerAbility to work accurately under pressure and flexibility to meet stringent deadlines and unpredictable work volumesUnderstanding of our client products and relevant data points associated with client reportingKnowledge and experience of Seismic and/or Coric will be a value add Roles and Responsibilities: Provides management for staff involved reporting on client portfolios and leads staff to execute on business goals. Serves as a resource on products and services offered to clients.Works with internal clients to manage improvements in data collection and reporting platforms.Serves as an escalation point for exceptional issues, keeping leadership apprised of potential areas of concern. Responsible for ensuring training programs address department findings and organizational needs. Ensures staff development in area of expertise.Recruits, directs, motivates, and develops staff, maximizing their individual contribution, their professional growth, and their ability to function effectively with their colleagues as a team. Accountable for the management of the financial and human resources of their assigned team to include budgeting, hiring, discipline, etc. Qualification Any Graduation

About The Role Skill required: Group Core Benefits - Group Disability Insurance Designation: Insurance Operations Analyst Qualifications: Any Graduation Years of Experience: 3 to 5 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do We help insurers redefine their customer experience while accelerating their innovation agenda to drive sustainable growth by transforming to an intelligent operating model. Intelligent Insurance Operations combines our advisory, technology, and operations expertise, global scale, and robust ecosystem with our insurance transformation capabilities. It is structured to address the scope and complexity of the ever-changing insurance environment and offers a flexible operating model that can meet the unique needs of each market segment.The benefits of having a strong core include injury prevention, reduction of back pain, improved lifting mechanics, balance, stability, and posture, as well as improved athletic performance.Group disability coverage is tied to employment. If change or loss of job, the coverage is not portable. The cost of group coverage can also change from year to year. It is a sort of insurance that pays out if a policyholder is unable to work and earn an income due to a disability. What are we looking for Adaptable and flexibleAbility to perform under pressureProblem-solving skillsAbility to work well in a teamPrioritization of workload Roles and Responsibilities: In this role you are required to do analysis and solving of lower-complexity problems Your day to day interaction is with peers within Accenture before updating supervisors In this role you may have limited exposure with clients and/or Accenture management You will be given moderate level instruction on daily work tasks and detailed instructions on new assignments The decisions you make impact your own work and may impact the work of others You will be an individual contributor as a part of a team, with a focused scope of work Please note that this role may require you to work in rotational shifts Qualification Any Graduation

About The Role Skill required: Risk & Compliance - Risk Management Designation: Risk and Compliance Associate Qualifications: Any Graduation Years of Experience: 1 to 3 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do You will be aligned with our Risk and Compliance vertical and help us perform compliance reviews, publish reports with actions and provide closure guidance as needed. We design & recommend effective controls to mitigate risks and help service delivery team prepare for upcoming client / external audits.You will be working as a part of the Risk & compliance team which is responsible for helping clients and organizations identify risks and create mitigation plans.In Risk Management you will be responsible for anticipating, plan for, and react to risks and issues to the project, including categorizing their severity, taking into account the likelihood of occurrence, mitigation & contingency planning. You will be expected to follow an agile approach that builds risk management into scrum roles, artifacts, and events and helps in continuous project delivery. What are we looking for In Risk Management you will be responsible for anticipating, plan for, and react to risks and issues to the project, including categorizing their severity, taking into account the likelihood of occurrence, mitigation & contingency planning. You will be expected to follow an agile approach that builds risk management into scrum roles, artifacts, and events and helps in continuous project delivery.In Risk Management you will be responsible for anticipating, plan for, and react to risks and issues to the project, including categorizing their severity, taking into account the likelihood of occurrence, mitigation & contingency planning. You will be expected to follow an agile approach that builds risk management into scrum roles, artifacts, and events and helps in continuous project delivery. Roles and Responsibilities: In this role you are required to solve routine problems, largely through precedent and referral to general guidelines Your expected interactions are within your own team and direct supervisor You will be provided detailed to moderate level of instruction on daily work tasks and detailed instruction on new assignments The decisions that you make would impact your own work You will be an individual contributor as a part of a team, with a predetermined, focused scope of work Please note that this role may require you to work in rotational shifts Qualification Any Graduation

About The Role Skill required: Talent & HR - Talent Management Designation: Delivery Lead Senior Manager Qualifications: Any Graduation Years of Experience: 16 to 25 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do Improve workforce performance and productivity, boosts business agility, increases revenue and reduces costsTalent & HR processSupport workforce behavior in alignment with the organization`s business strategy by designing, developing, implementing, and executing key HR processes:strategic planning; supply demand; hiring and sourcing; on-boarding and integration; training and development; objective-setting and performance management; and compensation and rewards. What are we looking for Account Management and HR Processes- Accountable for Account talent management and development- Develop and implement a clear demand logging process for the account- Be the focal point in coordinating the demands coming from the respective projects within the account- Works closely with the various demand fulfilment channels (internal DTEs, contractor exchange, Delivery Centers, etc.) to ensure the demands are filled in a timely manner and with the right sourcing strategy - Oversight of Account on-boarding, orientation, integration- Facilitate annual performance management activities for account- Provide performance support and coaching at the worksite- Work with HR Business Partners to evaluate account needs and propose HR solutions- Drives Account wide engagement programs working to understand/sustain/improve employee engagement and maximize retention- Provide oversight of all major HR processes from a client perspective- Monitor and evaluate HR trends highlighting implications for the client- Accountable for the coordination and delivery of human resource activities across the account- Act as liaison with appropriate GU/OG/GP HR leadership and other HR teamsProfessional QualitiesHR Operations ExperienceGood oral and written communication skillsAbility to identify and effectively use resourcesExcellent customer service skillsOperational Excellence skills12+ years of experience managing employee life cycle processes Critical ThinkingThorough understanding of the Service Line.Thorough understanding of Business Process OutsourcingService Delivery ExperienceMulti-cultural awareness.English requiredSpanish a plusBusiness Case DevelopmentBusiness Operations ManagementBusiness Process DesignBusiness Process ImplementationOperations ManagementProblem SolvingProcess ArchitectureQuality ManagementService Quality Management Roles and Responsibilities: In this role you are required to identify and assess complex problems for area(s) of responsibility The individual should create solutions in situations in which analysis requires in-depth knowledge of organizational objectives Requires involvement in setting strategic direction to establish near-term goals for area(s) of responsibility Interaction is with senior management levels at a client and/or within Accenture, involving negotiating or influencing on significant matters Should have latitude in decision-making and determination of objectives and approaches to critical assignments Their decisions have a lasting impact on area of responsibility with the potential to impact areas outside of own responsibility Individual manages large teams and/or work efforts (if in an individual contributor role) at a client or within Accenture Please note that this role may require you to work in rotational shifts Qualification Any Graduation

Project Role : Client Service Delivery Lead Project Role Description : Responsible for seamlessly delivering services to the client. Assigns all work assignments, commits team(s) to work, manages their work quality, manages the teams financials and mix to targets, and drives the teams overall people management. Monitors and controls service delivery metrics. Must have skills : Salesforce Technical Architecture Good to have skills : NAMinimum 7.5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Client Service Delivery Lead, you will be responsible for seamlessly delivering services to the client. A typical day involves overseeing the assignment of work tasks, ensuring that team members are effectively engaged in their responsibilities, and maintaining high standards of work quality. You will also monitor service delivery metrics to ensure that targets are met and that the team operates efficiently. Additionally, you will manage the financial aspects of the team, ensuring that resources are allocated appropriately to meet client needs and expectations. Your role will require you to engage with various stakeholders to facilitate smooth operations and address any challenges that may arise throughout the service delivery process. Roles & Responsibilities:_good experience in Experience Cloud, LWC, extensive experience in Salesforce Config, Customization, Sales Cloud, Service Cloud. Expected to be an SME.- Collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Facilitate training and development opportunities for team members to enhance their skills and performance.- Establish and maintain strong relationships with clients to understand their needs and expectations. Professional & Technical Skills: - Must To Have Skills: Proficiency in Salesforce Technical Architecture.- Strong understanding of system integration and data migration processes.- Experience with Salesforce platform features and functionalities.- Ability to design and implement scalable architecture solutions.- Familiarity with Agile methodologies and project management practices. Additional Information:- The candidate should have minimum 7.5 years of experience in Salesforce Technical Architecture.- This position is based at our Bengaluru office.- A 15 years full time education is required. Qualification 15 years full time education

Project Role : Client Service Delivery Lead Project Role Description : Responsible for seamlessly delivering services to the client. Assigns all work assignments, commits team(s) to work, manages their work quality, manages the teams financials and mix to targets, and drives the teams overall people management. Monitors and controls service delivery metrics. Must have skills : Salesforce Technical Architecture Good to have skills : NAMinimum 7.5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Client Service Delivery Lead, you will be responsible for seamlessly delivering services to the client. A typical day involves assigning work assignments to team members, managing their work quality, overseeing financial targets, and driving overall people management. You will monitor and control service delivery metrics to ensure that client expectations are met and exceeded, fostering a collaborative environment that encourages team engagement and performance excellence. Roles & Responsibilities:- Expected to be an SME.- Collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Facilitate regular team meetings to discuss progress and address challenges.- Develop and implement strategies to enhance service delivery efficiency. Professional & Technical Skills: - Must To Have Skills: Proficiency in Salesforce Technical Architecture.- Strong understanding of system integration and data migration processes.- Experience with cloud-based solutions and architecture design.- Ability to analyze and optimize system performance.- Familiarity with Agile methodologies and project management tools. Additional Information:- The candidate should have minimum 7.5 years of experience in Salesforce Technical Architecture.- This position is based at our Bengaluru office.- A 15 years full time education is required. Qualification 15 years full time education

Project Role : Client Service Delivery Lead Project Role Description : Responsible for seamlessly delivering services to the client. Assigns all work assignments, commits team(s) to work, manages their work quality, manages the teams financials and mix to targets, and drives the teams overall people management. Monitors and controls service delivery metrics. Must have skills : Salesforce Lightning Web Components Good to have skills : NAMinimum 2 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Client Service Delivery Lead, you will be responsible for ensuring the seamless delivery of services to our clients. Your typical day will involve overseeing work assignments, managing team performance, and ensuring that service delivery metrics are met. You will engage with team members to foster a collaborative environment, while also focusing on the financial aspects of service delivery to meet organizational targets. Your role will require you to monitor quality and efficiency, ensuring that client expectations are consistently exceeded through effective team management and strategic oversight. Roles & Responsibilities:- Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work related problems.- Facilitate regular team meetings to discuss progress and address challenges.- Develop and implement strategies to enhance service delivery efficiency. Professional & Technical Skills: - Must To Have Skills: Proficiency in Salesforce Lightning Web Components.- Strong understanding of web development principles and best practices.- Experience with agile methodologies and project management.- Ability to analyze and interpret service delivery metrics effectively.- Familiarity with client relationship management and stakeholder engagement. Additional Information:- The candidate should have minimum 2 years of experience in Salesforce Lightning Web Components.- This position is based at our Gurugram office.- A 15 years full time education is required. Qualification 15 years full time education

About The Role Skill required: Employee Services - Employee and Labor Relations Designation: HR Service Delivery Associate Qualifications: Any Graduation Years of Experience: 1 to 3 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do Improve workforce performance and productivity, boosts business agility, increases revenue and reduces costsEmployee Services - More into query/case managementManage the labor laws. This encompasses interchanges between an employer and an employee and may include discussions on salary, benefit packages and employee rights. What are we looking for JOB REQUIREMENTSEducation Equivalent Bachelor or GraduateExperience1 - 2 yrs. business experience with similar background (Processes mentioned above)Knowledge of MS Office and Excel skills would be a plusKnowledge/Skills Requirements:Good organizational & prioritisation skills.Analytical and problem-solving skills.Multi-cultural awareness.Passion for customer service.Team player. Results & detail-orientedFocus on high data accuracy.Quality driven in communications and all system transactions.Strong written and verbal skills in English Language.Knowledge on Success Factors and ServiceNow will be added advantage.Core Competencies Professional QualitiesGood oral and written communication skills Ability to identify and effectively use resources Excellent customer service skillsHire To Retire, Position creation, transfers, promotions, Job Change and Data Change etc. Roles and Responsibilities: The Workforce Administration Associate will process incoming requests received through emails or any other application. These requests include resolving and/or completing service requests and working collaboratively with the team members, other internal teams, Third Party vendors or Client.Key ResponsibilitiesRead, understand and analyze client process as per the business rules.Execute the process accurately and timely as a hands-on processor.Escalate issues and seek advice when faced with complex issues/problems.Participate in client conference calls and prepare minutes of meeting. Ensure LWIs are followed and updated regularly and train the team members on process updates.Perform Root Cause Analysis on issues faces and suggest appropriate corrective action for current remediation and future control. Must be able to propose process improvement ideas which can reduce time, improved accuracy or enhance controls Must have clear understanding of the existing matrices in the process, how they are measured and improvise the measurement system to make it more effective and transparent. Update process metrics on daily basis and maintain MIS.Always demonstrate the highest level of customer service.Pay close attention to detail and follow through to resolve any outstanding issues.Goes beyond immediate requests and activities to ensure both own and related tasks are completed.Ensure and maintain the security and confidentiality of client data.Update client applications accurately and quickly in accordance with the appropriate User Guides.Understand & perform the full range of Workforce Administration processes (Employee Life cycle) which includes, onboarding the candidate, people movement & benefits administration Must have clear understanding of the existing performance metrics in the process, how they are measured and improvise the measurement system to make it more effective and transparentFollow LWIs while processing & highlight any anomalies in LWIs/process documentation to the SME/Leads.Must be able to propose process improvement ideas which can reduce time, improved accuracy or enhance controlsParticipate in Team building activities.Assist client with Admin activities (especially Document Mgmt.) related to Hire to Retire, Position creation, transfers, promotions, Job Change and Data Change etc.Have customer facing experience & experience of using telephony to speak with clients Qualification Any Graduation

Project Role : Software Development Lead Project Role Description : Develop and configure software systems either end-to-end or for a specific stage of product lifecycle. Apply knowledge of technologies, applications, methodologies, processes and tools to support a client, project or entity. Must have skills : SAP Security Good to have skills : NAMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Software Development Lead, you will develop and configure software systems, either end-to-end or for specific stages of the product lifecycle. Your typical day will involve collaborating with various teams to ensure that the software meets client requirements, applying your knowledge of technologies and methodologies to support project goals, and overseeing the development process to ensure timely delivery and quality standards are met. You will engage in problem-solving and decision-making to enhance the efficiency and effectiveness of the software development process. Roles & Responsibilities:- Expected to be an SME.- Collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Facilitate knowledge sharing and mentoring within the team to enhance skills and capabilities.- Monitor project progress and implement necessary adjustments to meet deadlines and objectives. Professional & Technical Skills: - Must To Have Skills: Proficiency in SAP Security.- Strong understanding of access control and authorization concepts within SAP environments.- Experience with SAP GRC (Governance, Risk, and Compliance) solutions.- Familiarity with SAP role design and user provisioning processes.- Ability to troubleshoot and resolve security-related issues in SAP systems. Additional Information:- The candidate should have minimum 5 years of experience in SAP Security.- This position is based at our Bengaluru office.- A 15 years full time education is required. Qualification 15 years full time education

About The Role Skill required: Com.Bkg- Credit UW - Commercial Credit Underwriting Designation: Banking Advisory Specialist Qualifications: BCom/MCom/Master of Business Administration Years of Experience: 7 to 11 years Language - Ability: English(Domestic) - Advanced About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do We help clients address quality and productivity issues, keep pace with customer expectations, navigate regulatory and operational pressures and ensure business sustainability by transforming their banking operations into an agile, resilient operating model.The Corporate banking /Wholesale banking team is responsible for helping clients and organizations processes trade finance transactions by providing superior service delivery to trade customers whilst safeguarding the bank from risks associated with this business.Conduct detailed research on the financial history of businesses to determine their Assess the risk parameters of the loan, borrower, and industry including the Financial performance of the borrower and guarantor, assessing the repayment capacity and recommending the future course of action in approving/declining/counter offer of business loans. What are we looking for Accounting ReconciliationAccount ManagementAccounts Receivable (AR)Numerical abilityNegotiation skillsResults orientationAbility to work well in a teamWritten and verbal communicationAccounting Journal EntriesActionable Insights Roles and Responsibilities: In this role you are required to do analysis and solving of moderately complex problems May create new solutions, leveraging and, where needed, adapting existing methods and procedures The person would require understanding of the strategic direction set by senior management as it relates to team goals Primary upward interaction is with direct supervisor May interact with peers and/or management levels at a client and/or within Accenture Guidance would be provided when determining methods and procedures on new assignments Decisions made by you will often impact the team in which they reside Individual would manage small teams and/or work efforts (if in an individual contributor role) at a client or within Accenture Please note that this role may require you to work in rotational shifts Qualification BCom,MCom,Master of Business Administration

About The Role Skill required: Com.Bkg- Commercial Real Estate - General Ledger Reconciliations Designation: Banking Advisory Analyst Qualifications: Any Graduation Years of Experience: 3 to 5 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do We help clients address quality and productivity issues, keep pace with customer expectations, navigate regulatory and operational pressures and ensure business sustainability by transforming their banking operations into an agile, resilient operating model.The Corporate banking /Wholesale banking team is responsible for helping clients and organizations processes trade finance transactions by providing superior service delivery to trade customers whilst safeguarding the bank from risks associated with this business.Computes and presents the results of financial events by administering,managing and processing general ledger accounts. Accounts for current assets, fixed assets, liabilities, revenue and expense items, and gains and losses, and may handle related tax issues, invoice management and budgeting. What are we looking for We are looking for a candidate with strong domain knowledge in Property accounting. Roles and Responsibilities: In this role you are required to do analysis and solving of lower-complexity problems Your day to day interaction is with peers within Accenture before updating supervisors In this role you may have limited exposure with clients and/or Accenture management You will be given moderate level instruction on daily work tasks and detailed instructions on new assignments The decisions you make impact your own work and may impact the work of others You will be an individual contributor as a part of a team, with a focused scope of work Please note that this role may require you to work in rotational shifts Qualification Any Graduation

About The Role Skill required: NA - Client Meetings Designation: PPSM Associate Manager Qualifications: Bachelor of Arts Years of Experience: 10 to 14 years Language - Ability: English(Domestic) - Advanced About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do The Global Site Visit Lead drives the overall site visit strategy globally and oversees the smooth functioning of the Client Visit Management activities across geographies. S/he keeps a watchful eye on the program budget/Recoveries and also approves/ ratifies any exception/ waiver requests in consensus with the relevant Solution Innovation MDs & delivery Leadership. S/he may get involved in certain high profile or complex visits where the stakeholders are critical or the deal size is very large in terms of TCV. S/he is also responsible for bringing more centers under the ambit of the Global Site Visits ProgramCollaborates with Solution Innovation leadership (assuming thats me) to ensure Site visit strategy is optimized (and evolving as needed) for account health and growth and sales effectiveness.Establish, gather, and ensure achievement of KPIs for the team (includes stakeholder feedback, spend/roi, productivity, etc.)Report on team spend and cost recovery to demonstrate good stewardship over company resources.Ensure the team structure, capabilities, and roles support the KPIs, site visit strategy and team development/success.The ability to effectively plan, conduct, and communicate in client meetings, demonstrating strong interpersonal, communication, and relationship building skills to understand client needs, address concerns, and contribute to successful collaboration. What are we looking for Trained(T) - Attended a training course on this skill and/or has had brief exposure to this skill. Uses basic terminology in regard to the skill. Recognizes and/or articulates basic concepts, facts, methods, techniques in day-to-day work experiences.Experienced (E) - Moderate exposure to this skill and related work experiences. Can assist other team members with questions and problems related to this skill - Applies skill (at basic level to work situations, with some guidance.Skilled(S) - Extensive exposure to this skill and related work experiences. Applies skill (at advanced level) to work situations with medium complexity, with little or no guidance. May train and/or direct the work of others in application of skill.Expert(X) - Regarded as a center wide resource on this skill. Applies detailed knowledge and skills to complex (or new) work situations in multiple settings. Trains and/or directs work of other in complex facts, methods, and techniques related to the skill.Knowledge/Skills Requirements:Working with Microsoft productsExcellent US, British or Australian business writingCommunication, written, verbal and presentation Organization skills Project and program managementSharePoint organization and useInfrastructure/ BP Service offeringsInfluenceIssue escalation and resolutionRelationship sellingService delivery organizationProblem solvingCritical thinkingLogistics management, i.e. transportation, accommodation, meals, entertainment, meetingRemain calm and clearheaded under pressure Roles and Responsibilities: Ensure end to end logistics for internal and external visitors is being taken care of during client visitsDrive the overall client visit experience and ensure compliance by all the site visit coordinators.Ensure that prep calls, dry runs and dress rehearsals are scheduled for all visits, without exceptionUse SLFD and SWB to track requests and ongoing activities to provide periodic management updatesOversee provision of a Welcome Package to client teams for use with prospective clients Guide the team to resolve real-time logistical issues and handle escalations, if anyRun the PMO to report overall teams performance and to maintain logistical data in a central locationApprove Procurement Invoices on ARIBA Foster team building activities and manage attrition to a minimumDrive periodic calls with the global team to cascade information and share best practices Adopt and drive opportunities to digitize the client visit experience through use of mobile/ tablet appsHave meaningful conversations with the direct reports and seek periodic feedback for own performanceEngage with key stakeholders to ensure seamless conduct of the visit management function globallyDive Strategic thinking on visit agenda working with delivery center leadership and ensure visit agenda meets the visit purpose Qualification Bachelor of Arts

About The Role Skill required: Com.Bkg- Commercial Real Estate - Commercial Loan Servicing Designation: Banking Advisory Analyst Qualifications: BCom/MCom/Master of Business Administration Years of Experience: 3 to 5 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do We help clients address quality and productivity issues, keep pace with customer expectations, navigate regulatory and operational pressures and ensure business sustainability by transforming their banking operations into an agile, resilient operating model.The Corporate banking /Wholesale banking team is responsible for helping clients and organizations processes trade finance transactions by providing superior service delivery to trade customers whilst safeguarding the bank from risks associated with this business.A process by which a company (mortgage bank, servicing firm, etc.) collects interest, principal and escrow payments from a borrower. This includes sending monthly payment statements and collecting monthly payments, maintaining records of payments and balances, collecting and paying taxes and insurance (and managing escrow and impound funds), remitting funds to the note holder, and following up on delinquencies. What are we looking for Ability to handle disputesAbility to manage multiple stakeholdersAgility for quick learningCommitment to qualityWritten and verbal communicationThe role requires a good understanding of credit analysis, creditworthiness, underwriting, third party report validation of commercial property, commercial lending, financial analysis, asset evaluation, and income calculation; analysis of property inspection reports, rent rolls, Operating statement and preparation of letters based on the regulatory requirements; analysis of proof of payments, invoices, disbursement form, lien waivers & schedules. Expertise in commercial real estate underwriting or commercial underwriting is a must whereas residential underwriting is preferable. Roles and Responsibilities: In this role you are required to do analysis and solving of lower-complexity problems Your day to day interaction is with peers within Accenture before updating supervisors In this role you may have limited exposure with clients and/or Accenture management You will be given moderate level instruction on daily work tasks and detailed instructions on new assignments The decisions you make impact your own work and may impact the work of others You will be an individual contributor as a part of a team, with a focused scope of work Please note that this role may require you to work in rotational shifts Qualification BCom,MCom,Master of Business Administration

Project Role : Security Delivery Lead Project Role Description : Leads the implementation and delivery of Security Services projects, leveraging our global delivery capability (method, tools, training, assets). Must have skills : SailPoint IdentityNow Good to have skills : NAMinimum 5 year(s) of experience is required Educational Qualification : Bachelor or college degree in related field or equivalent work experience Summary :As a Security Delivery Lead, you will be at the forefront of implementing and delivering Security Services projects. Your typical day will involve coordinating with various teams, ensuring that projects are executed efficiently and effectively, and leveraging global delivery capabilities. You will engage with stakeholders to understand their needs and provide strategic direction to your team, fostering an environment of collaboration and innovation. Roles & Responsibilities:- Expected to be an SME.- Collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Facilitate training sessions to enhance team skills and knowledge.- Monitor project progress and implement necessary adjustments to meet deadlines. Professional & Technical Skills: - Must To Have Skills: Proficiency in SailPoint IdentityNow.- Strong understanding of identity governance and administration.- Experience with access management and compliance reporting.- Familiarity with security frameworks and best practices.- Ability to analyze and troubleshoot identity-related issues. Additional Information:- The candidate should have minimum 5 years of experience in SailPoint IdentityNow.- This position is based at our Bengaluru office.- A Bachelor or college degree in related field or equivalent work experience is required. Qualification Bachelor or college degree in related field or equivalent work experience

Project Role : Security Delivery Lead Project Role Description : Leads the implementation and delivery of Security Services projects, leveraging our global delivery capability (method, tools, training, assets). Must have skills : Microsoft 365 Security & Compliance Good to have skills : NAMinimum 7.5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :We are looking for an experienced Entra Architect with a strong background in the Microsoft Power Platform to join our offshore ATCi team. The ideal candidate will be responsible for designing, implementing, and supporting Entra ID (Azure AD) solutions, ensuring seamless integration with Power Platform components like Power Apps, Power Automate, and Power BI.As a Security Delivery Lead, you will be responsible for overseeing the implementation and delivery of Security Services projects. Your typical day will involve coordinating with various teams to ensure that projects are executed efficiently, utilizing our global delivery capabilities, including methods, tools, training, and assets. You will engage with stakeholders to align project goals with organizational objectives, ensuring that security measures are effectively integrated into all aspects of service delivery. Your role will also require you to monitor project progress, address any challenges that arise, and facilitate communication among team members to foster a collaborative work environment.Key Responsibilities:Design and architect identity and access management solutions using Microsoft Entra ID.Work closely with Power Platform developers to enable secure app development and deployment.Implement security, authentication, and authorization standards across Power Platform solutions.Define and enforce governance, compliance, and lifecycle management policies.Collaborate with cross-functional teams (onshore/offshore) for solution design and integration.Lead troubleshooting and provide guidance on Entra and Power Platform-related issues.Prepare technical documentation and architecture diagrams.Required Skills: Hands-on experience with Microsoft Entra ID (Azure Active Directory).Strong understanding of Power Platform components Power Apps, Power Automate, Power BI.Knowledge of identity lifecycle management, conditional access, and security best practices.Experience in integrating Entra ID with Dataverse and Power Platform apps.Ability to design role-based access controls and governance models.Excellent communication and collaboration skills.Preferred Certifications:Microsoft Certified:Power Platform Solution Architect ExpertMicrosoft Certified:Identity and Access Administrator Associate (Entra ID) Professional & Technical Skills: - Must To Have Skills: Proficiency in Architectural Design.- Strong understanding of cloud security principles and frameworks.- Experience with risk assessment and management methodologies.- Ability to design and implement security controls in cloud environments.- Familiarity with compliance standards such as ISO 27001, NIST, and GDPR. Professional & Technical Skills: - Must To Have Skills: Proficiency in Microsoft 365 Security & Compliance.- Strong understanding of security frameworks and compliance regulations.- Experience with risk assessment and management processes.- Ability to analyze security incidents and implement corrective actions.- Familiarity with security tools and technologies relevant to Microsoft 365. Additional Information:- The candidate should have minimum 7.5 years of experience in Microsoft 365 Security & Compliance.- This position is based at our Bengaluru office.- A 15 years full time education is required. Qualification 15 years full time education

About The Role Skill required: Com.Bkg- Credit UW - Commercial Credit Underwriting Designation: Banking Advisory Analyst Qualifications: BCom/Master of Business Administration/ICWA(Inter) Years of Experience: 3 to 5 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do We help clients address quality and productivity issues, keep pace with customer expectations, navigate regulatory and operational pressures and ensure business sustainability by transforming their banking operations into an agile, resilient operating model.The Corporate banking /Wholesale banking team is responsible for helping clients and organizations processes trade finance transactions by providing superior service delivery to trade customers whilst safeguarding the bank from risks associated with this business.Conduct detailed research on the financial history of businesses to determine their Assess the risk parameters of the loan, borrower, and industry including the Financial performance of the borrower and guarantor, assessing the repayment capacity and recommending the future course of action in approving/declining/counter offer of business loans. What are we looking for Written and verbal communicationDetail orientationResults orientationAccounting & Financial Reporting Standards Roles and Responsibilities: In this role you are required to do analysis and solving of lower-complexity problems Your day to day interaction is with peers within Accenture before updating supervisors In this role you may have limited exposure with clients and/or Accenture management You will be given moderate level instruction on daily work tasks and detailed instructions on new assignments The decisions you make impact your own work and may impact the work of others You will be an individual contributor as a part of a team, with a focused scope of work Please note that this role may require you to work in rotational shiftsShould be able to review the US financial statements of the borrowers/guarantors, calculate/interpret the financial ratios. Understand and Analyze the company / borrower performance based on financials, cashflow, and other secondary information Understand the type of facilities and exposure of the borrower to asses the Loss Given Default and the Probability of Default. Should have knowledge of financials ratios impact on the overall performance. Ability to summarize borrower, financials, cashflow. Industry performance details in a clear and crisp way Identify the Risk associated with the borrower / company and mention it accordingly in the review along with the possible mitigants with justification. Performing assignments/deals/tasks of moderate complexity Working with limited supervision, Performing tasks with some degree of independent decision making, Ability to take judgment calls Qualification BCom,Master of Business Administration,ICWA(Inter)