Service Delivery Ops Senior Analyst

About The Role

Skill required: Marketing Operations - Digital Project Management

Designation: Service Delivery Ops Senior Analyst

Qualifications:Graduate - Diploma in Any Discipline

Years of Experience:5 to 8 years
Language - Ability:English(International) - Advanced
About AccentureCombining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com

What would you do Help balance increased marketing complexity and diminishing marketing resources. Drive marketing performance with deep functional and technical expertise, while accelerating time-to-market and operating efficiencies at scale through Data and Technology, Next Generation Content Services, Digital Marketing Services & Customer Engagement and Media Growth Services.Role requires Digital Marketing Ads & Promotion creation/designOverseeing the planning, execution, and delivery of projects that primarily rely on digital tools and technologies. It encompasses managing tasks, resources, timelines, and communication channels to ensure successful project outcomes in the digital realm.

What are we looking for The successful candidate will have:At least 3-7 years experience in the following field (level of experience requirements will vary by brand they interface with)Project management Worked in international projects in the capacity of PMInternet Information technology B2C & B2B portal environment
Roles and Responsibilities: Assigned and aligned to region (US, LatAM, EURCAN, AsiaPac), the Digital Project Manager will be the primary point of contact to stakeholders for digital production execution. The DPM will be responsible for demand management, scope management and domain expertise to manage the production, publication and maintenance of digital materials for the Brand including; websites, banners, emails, newsletters, mobile content and promotional campaigns to the highest international standard for function, design and innovation. They would also do budget management and campaign measurement and reporting activities. Person with marketing background, project management skills and exposure in managing international clients preferred. The person should be able to plan, prioritize and handle business escalations effectively. The Person needs to closely work with the marketing team and provide constructive solutions for their digital marketing platform and will be responsible for end to end digital delivery.

Primary point of contact to stakeholders for MCM Campaign executionMaintain and communicate project plans, manage status meetings and updatesLiaison for supporting functions:digital production, IT, fulfillment, call center, etc.

Ensure deliverables are in compliance with standards (cookbooks, metrics tagging, standard consent language, etc)Campaign reporting activities, including:measurement planning, post launch monitoring , campaign report delivery and communication to key stakeholdersGlobal Engage with International MCM Operations to ensure seamless delivery of global programs to the regions
Qualification
Graduate - Diploma in Any Discipline