Senior E-Commerce Executive

Job Summary:

We are seeking a reliable and organized Inventory Manager to manage day-to-day administrative operations at our food production facility. This role will be crucial in handling B2C and B2B orders, managing inventory, courier logistics, invoicing, sales orders, and purchases. The ideal candidate will be process-oriented, tech-savvy, and able to work independently in a fast-paced environment.

Key Responsibilities:

Order Management:

● Process and track all B2C orders (online, retail) and B2B orders (distributors, bulk clients).

● Coordinate with the production team to ensure timely dispatch of orders.

● Monitor order fulfillment and update systems accordingly.

● Working with eCommerce backend platforms like Shopify or marketplaces like Amazon/BigBasket (mandatory)

Inventory & Stock Management:

● Maintain daily stock levels of raw materials, packaging, and finished goods.

● Prepare and update inventory reports regularly.

● Alert the team on low stock and coordinate reorders with suppliers.

Courier & Logistics Coordination:

● Book courier pickups for B2C orders and arrange bulk dispatches for B2B orders.

● Liaise with logistics partners for timely and cost-effective shipping.

● Track shipments and handle any delivery issues or claims.

Invoicing & Documentation:

● Generate and manage invoices for all orders.

● Maintain proper filing of bills, purchase orders, delivery challans, and GST documents.

● Coordinate with the accounts team for reconciliations.

Purchases & Procurement:

● Assist in sourcing and ordering packaging, ingredients, and other facility supplies.

● Maintain records of purchases and vendor contacts.

● Follow up with vendors on deliveries and payment-related queries.

Requirements:

● Proven experience in admin, logistics, or operations in a food, FMCG, or similar industry.

● Proficiency in Microsoft Excel, Google Sheets, and invoicing software (Zoho).

● Strong organizational and multitasking skills.

● Basic understanding of order and inventory management.

● Familiarity with courier aggregators (e.g., Shiprocket, Delhivery) is a plus.

● Excellent communication skills in English and [local language].

Preferred:

● Experience working in a production/warehouse setup.

● Understanding of basic GST and billing protocols.

● Comfortable working with eCommerce backend platforms like Shopify or marketplaces like Amazon/BigBasket (mandatory).

Job Type: Full-time

Pay: Up to ₹30,000.00 per month

Ability to commute/relocate:

• Juhu, Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (Preferred)

Work Location: In person