Senior Academic Counselor

Role: Senior Academic Counselor

Location: HSR Layout, Bengaluru

About the Role:

As a Counselor, you will be responsible for building relationships with potential learners and converting them into paying customers for skilled courses.

Responsibilities:

● Cold call and qualify potential leads from a designated target audience.

● Understand learner needs and recommend suitable courses from our portfolio.

● Deliver impactful sales presentations over the phone, highlighting the value and benefits of PW skills courses.

● Negotiate effectively and address customer concerns to secure enrollments.

● Build strong relationships with potential learners and nurture leads for future conversions.

● Maintain accurate records of calls, interactions, and progress towards individual and team targets.

● Contribute to the continuous improvement of sales processes and strategies.

Qualifications:

● Proven experience in B2C sales, preferably in the education sector.

● Excellent communication and interpersonal skills, with the ability to build rapport and trust over the phone.

● Strong problem-solving and consultative selling skills.

● Ability to identify and overcome objections confidently.

● Time-management skills and the ability to work independently and as part of a team.

● Target-oriented and motivated to achieve success.

● Proficiency in using CRM tools and data analysis for reporting.

● Knowledge of data science or programming is a plus.

Benefits:

● Competitive salary and commission structure.

● Opportunity to work in a dynamic and fast-paced environment.

● Be part of a team that is passionate about making a difference in people's lives.

● Regular training and development opportunities to enhance your sales skills.

● Chance to contribute to the growth of a leading upskilling platform.