718 Sccm Jobs - Page 8

Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner Deliver NoPerformance ParameterMeasure1.100% adherence to SLA/ timelines Multiple cases of red time Zero customer escalation Client appreciation emails Mandatory Skills: EMM Intune. Experience3-5 Years.

Role and Responsibilities This role is required to: Provide quality support with a high degree of customer service, technical expertise and timeliness. Must be an excellent communicator with responsibility of interacting with business, other technology teams and third-party managed service providers. Working knowledge in Service Desk environment which includes and not limited to Windows OS troubleshooting, Software/App troubleshooting, Services, Hardware etc. Perform periodic EUC/DWP data analysis to identify top volume drivers, root causes that can be automated/scripted. Ensure that tool versions are kept current per OEM and business recommendations Work hand in hand with respective VDU leads for data identification and SOP documentation Work closely with developers to get the required scripts created and implemented Collaborate with all EUC/DWP teams to gather inputs data analysis and scripting opportunities identified to reduce the cycle time or automate the workload Perform periodic audits and conduct assessments for the tools in scope and identify the areas of improvement Closely monitor dashboards and tool usage. Inform respective teams about any trends observed while monitoring and get the same actioned. Conduct lunch & learn sessions and weekly walkthroughs for business and HCL teams to increase tool adoption Qualifications and Education Requirements Proficient with any market leading Unified eXperience Management (UXM) solutions like Nexthink, Aternity, Systrack, 1e Tachyon, Control Up etc. Minimum 5 years of experience in Infrastructure Technology Minimum 3 years of experience in delivering EUC/DWP services. Hands-on/ exposure to Conversational Chatbot solution like ServiceNow VA, Avaamo, Yellow.ai Moveworks, etc. Should have worked and be open to work in a 24x7 environment. Ability to communicate effectively with end users, business owners, developers and various levels of management. Excellent written and verbal interpersonal skills including demonstrated ability to consolidate data to provide easily understandable deliverables Comfortable working in a fast paced, Dynamic environment and developing flexible solutions to meet evolving business requirements Thorough understanding of End user Compute portfolio and products with the ability to deliver detailed technical documentation. Preferred Skills Technical Skills required including but not limited to Basic understanding SCCM Basic understanding of Microsoft Windows, Apple Macintosh design architecture and deployment methodologies Basic Understanding of active directory Basic Understanding of Citrix and other remote/virtual desktop technologies Basic understanding of SQL Basic understanding of PowerShell or any other scripting language Hands on experience on Microsoft Excel and PowerPoint Hands on Experience with different ITSM tools like ServiceNow, BMC Remedy etc.

INTUNE Role Summary: This position assists customers / Client Life Cycle support around the Microsoft Intune & Endpoint Management. Intune administrator is responsible for the design, implementation, management, and support of the organizations Microsoft Intune environment. This role involves working closely with Workplace Engineering team and stack holders to ensure the successful deployment and maintenance of Intune policies, configurations, and applications. MS Intune administrator L3 is expected to posses advanced knowledge & experience in Intune administration, security best practices, and Windows & Mobility management. Primary Responsibilities: Intune Platform management including design, implementation, and manage Microsoft Intune Configurations, policies, and profiles to support Windows & Mobile device management. Ensure proper setup and management of device enrollment, compliance policies, conditional access, and data protection. Deploy and manage applications to end-users devices using Intune, ensuring seamless and efficient software distribution. Troubleshoot applications deployment issues and optimize application delivery processes. Configure and deploy Windows Autopilot profiles and support troubleshooting provisioning issue. Configure and support Windows Updates, Feature updates rings & ensure compliance on all Windows devices. Configure and troubleshoot mobile device management features, including device enrolment, application deployment, and policy enforcement. Collaborate with cross-functional teams to understand business requirements and translate them into effective MDM Policies & Profiles. Manage and support all Device Configuration which includes Wi-Fi, VPN, Certificate Based Authentication, LDAP Configuration including AD, APNS Generation and Configuration, CA configuration in Microsoft Intune Admin console. Capability to Lead Technical team and support Intune services. Desired Skills and Experience Core competencies, knowledge, and experience: Experience in administration and configuration of Microsoft Intune and SCCM Enterprise environments. Migration experience of Windows 10 devices from On-Prem AD+ SCCM managed environments to Hybrid AD managed environments is must. Knowledge on Apple Business Manager & Google play Enterprise portal is must. Expertise in PowerShell scripting In-depth knowledge to create and configure MDM polices. Unattended enrollment of Windows, MAC, iOS, Android, Rugged and HoloLens devices. Knowledge on MS-Graph and Power-BI will be an added advantage. Hands-On experience in handling Autopilot support for Windows 10 provisioning Experience with Automation, Availability, Performance Optimization, Capacity Planning, EMS Licences & Reporting. Strong customer service skills. Strong written and verbal communication skills. Must be detail oriented and self-motivating. Ability to provide consistent, excellent customer support to the client and HCL, representing a variety of personalities and management levels. Business & Behavioural Skills: Strong interpersonal skills and ability to translate IT technical language into everyday terms which users can understand. Ability to interact with customers to ensure that the service is flexible, efficient, and responsive. To work through issues analytically to a successful conclusion Demonstrable results in a business customer facing role, with a history of delivering services to defined service levels. Experience of working in an Operational environment alongside other technical and operational teams, ensuring that all parties collaborate effectively to deliver services. Initiative-taking. Ability to learn modern technologies. Strong technical aptitude and ability to research and solve complex issues independently. Ability to work individually as well as a part of a team. Build and nurture positive working relationship with customers with the intention to exceed their expectations. GPO: GPO Knowledge is must Thorough understanding and extensive knowledge of GPO Synchronization, Group Policy Preferences, User Profile Thorough understanding and extensive knowledge of Active Directory Replication, FSMO management, PowerShell, sysvol Replication Thorough understanding of LDAP, Secure Channel, Windows Time, Advance Group Policy Management, Kerberos, Domain Management

Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner Deliver NoPerformance ParameterMeasure1.100% adherence to SLA/ timelines Multiple cases of red time Zero customer escalation Client appreciation emails Mandatory Skills: Application Packaging - Linux. Experience3-5 Years.

AECOM’s Enterprise Capabilities team is looking for an Senior Designer- Civil 3D/12D to join our team in Bengaluru . About Enterprise Capabilities Fundamental to our Think and Act Globally strategy and digital adoption, Enterprise Capabilities (EC) is AECOM’s primary vehicle for workshare. Operating across geographic boundaries and time-zones, EC partners with regional and Global Business Line project teams to provide technical expertise, accelerate delivery and keep AECOM competitive in the industry. With a team of over 3000 technical professionals located across nine countries and remote technical anchors, EC teams are trusted to deliver high-quality, specialist services that help to fill capability gaps, resourcing needs and technical constraints on projects of all scopes and sizes. Start here. Grow here. Civil 3D,12D and CAD Specialist with 5+ years of experience in the Water utilities field. Works under general supervision. Provides training and technical support to design staff on the Building Information Modelling system, which provides 3D models using project specifications and content. Provide direct project support and production for assigned projects, creating drawings as required in accordance with established standards and content to meet job requirements. Candidate must have working experience in Civil 3D, 12D and AutoCAD tools in Utility projects. Good knowledge in common Data Environment(CDE) such as project-wise, BIM 360, ACC. Experience with developing reports and presentations. Excellent interpersonal and communication skills for individual interactions and in group settings. Qualifications Diploma (or equivalent education) in an appropriate engineering discipline from an accredited college, institute or university. Good communication skills and the ability to work well independently at times. Able to see the “bigger picture” and take a bird's-eye view of projects Confident, able to work independently or as part of a team. Ability to work to deadlines and under pressure. Accountability for assigned work. Accuracy & precision of work. Willingness to learn and develop. Excellent written and verbal communication skills Strong problem-solving skills. Enthusiastic and Self-motivated. Work well within a multidisciplinary team. Additional Information At AECOM, you will have freedom to grow in a world of opportunity Our Freedom to Grow hybrid working philosophy is the cornerstone of our success as a business – supporting a culture of flexibility, trust and performance at AECOM.

Key Responsibilities: SCCM Administration & Maintenance: Manage and maintain SCCM/MECM infrastructure, including servers, management point, distribution points, and clients. Perform health checks and routine maintenance of SCCM components. Monitor SCCM logs and troubleshoot issues related to deployments, updates, and configurations. Software & Patch Management: Deploy Windows updates, security patches, and third-party application patches using SCCM. Create and manage deployment packages for applications, drivers, and OS images. Ensure compliance with patching policies and update schedules. OS Deployment & Imaging: Configure and manage Windows OS deployment (OSD) using SCCM Task Sequences. Troubleshoot PXE boot, driver injection, and imaging related issues. Client Health & Troubleshooting: Ensure SCCM client health and remediate issues affecting deployments. Troubleshoot application installation failures, patching issues, and SCCM agent problems. Reporting & Compliance: Generate SCCM reports for software deployments, patch compliance, and inventory. Work with security teams to ensure endpoint compliance and vulnerability management. Technical Skills: Strong experience with SCCM/MECM (Current Branch ,2012, or later versions) administration. Handson experience with Software Deployment, Patch Management, and OSD. Good understanding of Windows Server (2016/2019/2022) and Active Directory. Familiarity with Intune, Azure AD, and Modern Endpoint Management. Shifts: 24*7 rotational shifts Qualifications Bachelors degree in Computer Science, Information Technology, or a related field. Job Location

JD For VIP Support: - Good communication skills with Min of 3 to 4yrs of experience in Desktop Support Role Must have experience in handling VIP User issues either through remotely or interact personally and troubleshooting through diagnostic techniques and increase FCR Strong Technical knowledge in supporting End user issues on Hardware, Win OS, MAC OS, Messaging, Applications, Outlook 365, AD etc. Knowledge on SCCM, Antivirus, Encryption Software Provides Level 3 support associated with the standard workstation Software image(s), base Software components, Hardware devices and components that comprise the standard desktop Hardware. Must have worked in any IT ticketing tool and know about ticket priorities and SLA Focus on building good working relationships within the team and other Resolution Groups Knowledge on LAN, Network Monitoring, about VLAN, WLAN and knowledge on Network monitoring tool L1 knowledge on Routing & Switching Remain well versed in help desk policies, procedures, standards and documentation All High Severity Incidents are directly assigned to Level 2/Level 3 teams to minimize downtime. Experience working in Remote Support Tool, ITSM Ticketing Tool, Corporate Technology

We are looking for a Senior Modern Workplace Engineer to join our team. Responsibilities: Design, implement, and manage enterprise-scale Microsoft Intune and SCCM/MECM infrastructures for modern and traditional endpoint management. Configure and maintain Windows Autopilot profiles and contribute to zero-touch deployment strategies. Develop and manage advanced Windows OS deployment solutions using both SCCM and Intune, including custom task sequences, driver management, and post-deployment automation. Automate administrative and operational tasks using advanced PowerShell scripting, WMI, and Graph API integrations. Monitor and optimize endpoint performance using Endpoint Analytics, ControlUp, and custom telemetry dashboards. Manage software deployments, patching, and compliance baselines using SCCM/MECM and/or Intune. Create and maintain custom reports and dashboards using Power BI, SSRS, and data from Intune, SCCM, and Graph API. Leverage the existing co-management framework to strategically utilize both SCCM and Intune capabilities, optimizing workload distribution (e.g., compliance policies, Windows Update, Endpoint Protection) to streamline IT operations and enhance the end-user experience. Develop and implement automation and remediation strategies for co-managed devices using PowerShell, Graph API, and proactive remediation scripts. Participate in hardware certification processes, ensuring compatibility with enterprise deployment and management standards. Contribute to upgrade, migration, and modernization projects, including transitions to cloud-based management solutions. Collaborate with cross-functional teams including security, compliance, and infrastructure to ensure endpoint configurations meet organizational and regulatory standards. 7+ years of experience in endpoint design and management leveraging SCCM/MECM/SCCM and Intune with proven experience in Windows 11 deployment: In-place upgrade, OS refresh, and replacement. Hands-on Experience with Windows Autopilot a

Project Role : Enterprise Technology Architect Project Role Description : Architect complex end-to-end IT solutions across the enterprise. Apply the latest technology and industry expertise to create better products and experiences. Must have skills : Workplace Technology Solutions Good to have skills : Architectural DesignMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time educationWe are seeking an experienced End User Compute (EUC) Architect to lead the design, implementation, and optimization of our end-user computing environment. Youll be responsible for defining the technical strategy for EUC services, ensuring scalable, secure, and high-performance solutions that enhance the end-user experience. This role requires deep expertise in modern EUC technologies, including Virtual Desktop Infrastructure (VDI), Digital Workplace, Device Management, and Cloud solutions.Key Responsibilities:Architect and Design:Develop and maintain the EUC architecture strategy, including VDI (Citrix/VMware Horizon), Microsoft Endpoint Manager (Intune), SCCM, Windows Virtual Desktop (WVD/Azure Virtual Desktop), and mobile device management (MDM).Solution Delivery:Lead end-to-end delivery of EUC solutions, from initial concept through design, testing, and deployment, ensuring alignment with business needs and IT strategy.Technology Leadership:Provide subject matter expertise on end-user technology, including Windows 10/11, macOS, thin clients, Office 365, collaboration tools (Teams/Zoom), and security (BitLocker, MFA).Cloud Integration:Drive migration strategies for cloud-based EUC services including Azure Virtual Desktop, Intune, and Windows Autopilot.Security & Compliance:Ensure EUC solutions are secure, compliant with company policies, and meet regulatory standards (GDPR, ISO 27001, etc.).Optimization:Continually assess EUC environments to improve performance, reduce costs, and enhance user satisfaction.Collaboration:Work closely with IT Operations, Security, Service Desk, and application teams to ensure a seamless user experience.Governance & Documentation:Establish and enforce EUC governance, standards, and best practices. Maintain technical documentation for architecture, design, and operational processes.Required Skills & Experience:Proven experience with SCCM, Intune, Windows Autopilot, VDI technologies (Citrix, VMware Horizon), and Azure Virtual Desktop.Deep understanding of Active Directory, Group Policy, DNS/DHCP, and PKI.Experience managing O365, Teams, OneDrive, and modern collaboration tools.Strong knowledge of device security, compliance frameworks, and identity management (Azure AD, Conditional Access).Familiarity with scripting languages (PowerShell) for automation and management.Strong communication and stakeholder management skills.Experience in ITIL processes and service management.Education details:- The candidate should have a minimum of 6 years of experience in End User Compute (EUC).- A 15 years full-time education is required. Qualification 15 years full time education

Position Overview This position serves as the technical lead for the IT Asset Management (ITAM) domain within Client's "ServiceNow Implementation" project. This role is responsible for designing the overall architecture and overseeing the technical implementation of the ServiceNow ITAM Professional solution to establish an integrated ITAM foundation across Client's global organization. Roles & Responsibilities ITAM Solution Architecture Design: Analyze Client's asset management requirements to design an optimal solution architecture based on the ServiceNow ITAM Professional module. Design the entire lifecycle management process (Request Receipt Return Disposal) for assets, including hardware, software, and non-IT assets. Incorporate multi-language support and requirements for segregated/unified asset data views by legal entity to support global operations. Design the Configuration Management Database (CMDB) as the foundation for ITAM and define its relationship with asset data. System Integration and Data Consolidation: Design the architecture for integrating with the SAP system to synchronize asset accounting information. Develop a plan to link asset data with user HR/organizational information by integrating with Workday. Design the architecture to automatically discover and update asset information by integrating ServiceNow with existing asset inventory tools such as SCCM, JAMF, and Intune. Data Migration and Validation: Develop and lead the execution of a data migration strategy to transfer data from Client's existing asset management systems to the new ServiceNow ITAM system. Validate the integrity of the migrated data, which includes hardware, software, and office equipment. Lead and Support Technical Implementation: Design functionalities to support physical inventory counts using QR/barcode scanning.' Design an integrated user interface and portal that allows users to view their assigned assets and submit IT asset-related requests. Design reports and dashboards that provide statistics on asset holdings by type, organization, and legal entity. Resolve technical issues within the ITAM project and provide clear guidance to the development team to ensure successful project completion. Required Qualifications: Over 5 years of experience on ITAM solution on the ServiceNow platform. In-depth understanding and hands-on project design experience with the ServiceNow ITAM Professional module (including HAM and SAM). Strong understanding of CMDB design and data modeling. Experience with SAP (for asset accounting) and Workday (for HR information) integration projects. Experience in planning and executing data migration from legacy systems to ServiceNow. Excellent problem-solving and communication skills. Skills Required: ServiceNow CIS-Hardware Asset Management (HAM) or CIS-Software Asset Management (SAM) certification. Experience with integrating endpoint management solutions such as SCCM, JAMF, and Intune. Experience executing ITAM projects in a global corporate environment. Project experience in the gaming or IT/cloud industry. Business-level proficiency in both Korean and English to facilitate communication with global and domestic stakeholders. How You’ll Grow at In Time Tec In Time Tec, has made significant investments to create a stimulating environment for its people to grow. We want each of our employees to grow in their way and play their roles while honing their ownership abilities. As part of those efforts, we provide our professionals with a range of educational opportunities to help them grow in their career. Our guiding principles of leadership, trust, transparency, and integrity serve as the foundation for everything we do and every success we achieve. We are proud of these fundamental principles since they demonstrate our dedication towards them as a “One Team”. We value every individual by giving them the freedom to make daily decisions that can support their health, well-being, confidence, and awareness. Our leadership team is there to offer the safe base by giving the right budding environment, instruction, tools, and chances necessary for your professional development in achieving your goals. Our people and culture work together in a collaborative environment, making In Time Tec a thriving place to work. You can find out more about Life at In Time Tec here.

: Desktop L1 Profile : 1. Candidate should have at least 1or 2-3 years experience. 2. Candidate should have experience in Service now tools 3. Candidate should have experience in managing BitLocker, BSOD, Network Printer Installation, SCCM, SLA, MS Office, One Drive, end-user devices, remote applications and OS such as Windows. 4. Candidate should have experience in Active directory. 5. Candidate should have experience in VPN Tunnels and Proxy etc. 6. Candidate should have knowledge on ticketing tool and Incident management. 7. Candidate troubleshooting sills. 8. Candidate should have knowledge in new system configuration, IMAC checklist. 9. Candidate should be a graduate. 10. Candidate should be knowledge in Network like IP, DORA, Domin, gateway etc.

: Desktop L1 Profile : 1. Candidate should have at least 1or 1.5 years experience. 2. Candidate should have experience in Service now tools 3. Candidate should have experience in managing BitLocker, BSOD, Network Printer Installation, SCCM, SLA, MS Office, One Drive, end-user devices, remote applications and OS such as Windows. 4. Candidate should have experience in Active directory. 5. Candidate should have experience in VPN Tunnels and Proxy etc. 6. Candidate should have knowledge on ticketing tool and Incident management. 7. Candidate troubleshooting sills. 8. Candidate should have knowledge in new system configuration, IMAC checklist. 9. Candidate should be a graduate. 10. Candidate should be knowledge in Network like IP, DORA, Domin, gateway etc.

Proficiency in Windows 10/11 environments. Provide first-line support for desktops, laptops, Servers and mobile devices. Troubleshoot hardware and software issues. Respond to incidents via ticketing systems. Set up and configure new desktops, laptops, and peripherals. Perform routine system updates, patch management, and antivirus scans. Monitor system performance and proactively address issues. Maintain asset inventory and software license compliance. Report and escalate potential security threats. Install and update operating systems and business applications. Ability to diagnose and resolve technical issues efficiently. Supporting Outlook, Teams, OneDrive, and SharePoint. Experience with tools like TeamViewer, AnyDesk, or SCCM Remote Control. Knowledge of antivirus, firewalls, encryption, and endpoint protection. Ability to explain technical issues clearly to non-technical users. Staying current with evolving technologies and tools. Logical thinking and structured troubleshooting under pressure. Qualifications Bachelor s degree in Computer Science, Information Technology, or a related field.

Job Description: Key Responsibilities: Mobile Device Management (MDM) - Intune (Primary Focus): - Configure, deploy, and manage iOS and Android devices using Microsoft Intune. - Create and maintain compliance policies, configuration profiles, app protection policies, and conditional access. - Manage mobile application deployment, updates, and lifecycle using Intune and Apple/Google enterprise tools. - Integrate with Apple Business Manager (ABM) and Android Enterprise for seamless device provisioning. - Monitor and troubleshoot device enrollment, policy application, and user access issues. -Endpoint Management - SCCM & Windows Intune (Secondary): - Support Windows 10/11 device management using Intune and SCCM. - Assist in co-management scenarios between SCCM and Intune. - Deploy and manage Windows updates, software packages, and compliance baselines. -Maintain SCCM infrastructure, including distribution points, collections, and reporting. Optional/Preferred: - Manage Samsung Knox EFOTA for firmware updates and policy enforcement on Samsung Android devices. - Automate tasks using PowerShell or Graph API for Intune and SCCM. - Collaborate with security teams to ensure endpoint compliance, data protection, and zero-trust policies. Required Skills & Qualifications: - 5-8 years of hands-on experience with Microsoft Intune and MDM for iOS and Android. - Strong understanding of mobile security, compliance frameworks, and conditional access. - Experience with SCCM for Windows device management and software deployment. - Familiarity with Apple Business Manager, Android Enterprise, and Knox Mobile Enrollment. - Good understanding of Azure AD, Endpoint Security, and Microsoft 365 ecosystem. - Strong troubleshooting documentation, and communication skills. Nice to Have: - Experience with Samsung Knox EFOTA. - Microsoft certifications (e. g. , MD-102, MS-102, SC-300). - Experience with PowerShell scripting or Graph API for automation At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We re committed to fostering an inclusive environment where everyone can thrive. Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf. More information on employment scams is available here .

Job Description: Essential Job Functions: Background in IT, Computer Science Engineering, Business, or a related discipline or equivalent work experience. Strong troubleshooting, analytical, problem-solving, and conceptual skills. Strong customer focus and understanding of client expectations. Good communication skills and team player, ability to co-ordinate well within local/global teams within same function as well as cross functional teams. 7+ years of Packaging experience in Flexera AdminStudio, Windows Application Virtualization Offerings like Microsoft App-v, Citrix XenApp, Microsoft Intune etc Experience in application compatibility testing and remediation Experience in scripting languages like VB script, batch script, PowerShell Good knowledge of Application Package distribution tools (SCCM 2007/2012, Altiris) Demonstrates ability to organize and coordinate activities associated with all aspects of application packaging requirements, testing, reporting and deployment At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We re committed to fostering an inclusive environment where everyone can thrive. Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf. More information on employment scams is available here .

Job Description: Key Responsibilities: Mobile Device Management (MDM) - Intune (Primary Focus): - Configure, deploy, and manage iOS and Android devices using Microsoft Intune. - Create and maintain compliance policies, configuration profiles, app protection policies, and conditional access. - Manage mobile application deployment, updates, and lifecycle using Intune and Apple/Google enterprise tools. - Integrate with Apple Business Manager (ABM) and Android Enterprise for seamless device provisioning. - Monitor and troubleshoot device enrollment, policy application, and user access issues. -Endpoint Management - SCCM & Windows Intune (Secondary): - Support Windows 10/11 device management using Intune and SCCM. - Assist in co-management scenarios between SCCM and Intune. - Deploy and manage Windows updates, software packages, and compliance baselines. -Maintain SCCM infrastructure, including distribution points, collections, and reporting. Optional/Preferred: - Manage Samsung Knox EFOTA for firmware updates and policy enforcement on Samsung Android devices. - Automate tasks using PowerShell or Graph API for Intune and SCCM. - Collaborate with security teams to ensure endpoint compliance, data protection, and zero-trust policies. Required Skills & Qualifications: - Hands-on experience with Microsoft Intune and MDM for iOS and Android. - Strong understanding of mobile security, compliance frameworks, and conditional access. - Experience with SCCM for Windows device management and software deployment. - Familiarity with Apple Business Manager, Android Enterprise, and Knox Mobile Enrollment. - Good understanding of Azure AD, Endpoint Security, and Microsoft 365 ecosystem. - Strong troubleshooting documentation, and communication skills. Nice to Have: - Experience with Samsung Knox EFOTA. - Microsoft certifications (e. g. , MD-102, MS-102, SC-300). - Experience with PowerShell scripting or Graph API for automation At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We re committed to fostering an inclusive environment where everyone can thrive. Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf. More information on employment scams is available here .

Job Description Job Summary: The Tech Partner for On-Site IT Support is responsible for providing comprehensive technical support to ensure the smooth operation of an organizations IT infrastructure. This role involves troubleshooting hardware and software issues, maintaining computer systems, and ensuring optimal performance and security. The Tech Partner acts as the first point of contact for IT-related issues and works closely with other IT professionals to deliver high-quality support services. Additionally, this role requires knowledge of production line environments to effectively support manufacturing operations. Key Responsibilities: Technical Support: Provide on-site technical support for hardware, software, and networking issues. Respond to IT support requests and resolve technical problems promptly. System Maintenance: Install, configure, and maintain computer systems, including desktops, laptops, printers, and other peripheral devices. Troubleshooting: Diagnose and resolve hardware and software faults. Perform regular system checks and maintenance to ensure optimal performance. User Support: Assist users with IT-related queries and provide training on new systems and technologies. Ensure a high level of customer satisfaction through effective communication and problem-solving. Security & Compliance: Implement and enforce security policies to protect IT systems from threats. Ensure compliance with industry regulations and organizational policies, including SCCM, Cyber Security, and Anti-Virus measures. Documentation: Maintain accurate records of IT support activities, including incident reports, service requests, and system configurations. Prepare technical documentation and user manuals as needed. Collaboration: Work closely with other IT team members to coordinate support efforts and share knowledge. Participate in IT projects and initiatives to improve overall IT service delivery. Continuous Improvement: Stay updated with the latest IT trends and technologies. Recommend and implement improvements to enhance IT support services. SCCM Management: Utilize System Center Configuration Manager (SCCM) for deploying, managing, and troubleshooting software and updates across endpoint devices. Wi-Fi Troubleshooting: Address Wi-Fi connectivity issues, ensuring stable and secure wireless network access. LAN Troubleshooting: Troubleshoot Local Area Network (LAN) issues to maintain reliable wired network connections. Microsoft Application Troubleshooting: Provide support for Microsoft applications, including Office 365, ensuring smooth operations, and resolving any application-related issues. Production Line Environment: Support IT systems in a production line environment, ensuring minimal downtime and efficient operation of manufacturing processes. Understand and address the unique IT needs and challenges of production line systems. Cyber Security & Anti-Virus: Implement and manage cybersecurity measures and anti-virus solutions to protect IT systems from threats and vulnerabilities. Qualifications: Experience: Proven experience in providing on-site IT support or a similar role. Candidate must have 3+ experience. Technical Skills: Strong knowledge of computer hardware, software, and networking. Proficiency in troubleshooting and resolving technical issues. Communication Skills: Excellent verbal and written communication skills. Ability to explain technical concepts to non-technical users. Problem-Solving: Strong analytical and problem-solving skills. Ability to work independently and as part of a team. Education: Bachelor s degree in information technology, Computer Science, or a related field (or equivalent experience). Preferred Skills: Certifications: Relevant certifications (e. g. , ITIL foundation, Service-Now, Microsoft Certified IT Professional) are a plus. Customer Service: Strong customer service orientation with a focus on delivering high-quality support. Adaptability: Ability to adapt to new technologies and work in a fast-paced environment. Documentation: Proficiency in creating and maintaining technical documentation. Production Line Knowledge: Understanding of production line environments and the ability to support IT systems in such settings. Qualifications Qualifications: Experience: Proven experience in providing on-site IT support or a similar role. Candidate must have 3+ experience. Technical Skills: Strong knowledge of computer hardware, software, and networking. Proficiency in troubleshooting and resolving technical issues. Communication Skills: Excellent verbal and written communication skills. Ability to explain technical concepts to non-technical users. Problem-Solving: Strong analytical and problem-solving skills. Ability to work independently and as part of a team. Education: Bachelor s degree in information technology, Computer Science, or a related field (or equivalent experience). Schedule: Full-time Req: 0099NZ

Oreta is a leading technology services company that empowers business outcomes through advisory, delivery and managed services using network, cloud, security, and analytics. Our commitment to innovation and excellence has earned us numerous prestigious awards in the Australian technology sector, including recognition from ARN, Telstra, Deloitte and CRN. We maintain strategic partnerships with renowned industry leaders such as Microsoft, Telstra, Cisco, Sentinel One, Palo Alto Networks, VMware Premium, and Qualys, enabling us to deliver top-tier solutions and services. Role & responsibilities Delivery of projects related to O365, Teams calling, SharePoint, Microsoft Teams, Intune, Azure, Active Directory, endpoint security, email security and VDI Responding and resolving service tickets within the required SLAs for proactive and reactive support tickets Configuring/troubleshooting Microsoft Collaboration solutions, PCs and network equipment Troubleshooting and supporting Microsoft Collaboration solutions via our ticketing system, telephone, email, and in-person Monitoring and controlling usage and help identify efficiencies in process and solutions Upgrading devices/solutions to the latest patches and major releases Monitoring system performance and capacity, and providing periodic system status reports Performing timely escalations as per SLAs Providing inputs for creation of SOPs and process improvements Maintaining high customer satisfaction Working collaboratively with the Service Delivery and Support team, Investigating faults in customers' O365 environment and maximizing performance through ongoing monitoring and troubleshooting Updating network equipment to the latest firmware releases Reporting on service scope to key stakeholders Preferred candidate profile 3+ years experience working in some of the following areas: IT service desk experience PC deployment and build O365, Microsoft Teams, Intune, Azure, Active Directory, endpoint security, email security, VDI, IP Telephony, VPN O365 mailbox migrations, Sharepoint migrations M365- Windows 10 Exposure to Cisco, Meraki, Check Point and other vendors (desirable) Exposure to any Video conferencing equipment (desirable). Prior experience working in an ITIL environment Microsoft certified Associate: MD-100, MD-101, AZ-104, MS-700, MS-100 Prior experience with SCCM and Intune Perks and benefits Oreta takes pride in providing a service of excellence to our customers and looking after our employees who enable our business to succeed. The successful applicant will enjoy working in a collaborative environment in Chandigarh, India with a friendly and highly driven people (the Oreos), where ideas are always welcome and ongoing training and development is strongly encouraged. The renumeration will be negotiated and based on the relevant skills and experience of the successful applicant. If you are interested in a long-term career with potential to develop and grow with the business and are available to start immediately, then we look forward to hearing from you.

End Point Security Engineer - Total Yrs. of Experience 6 + Years Relevant Yrs. of experience 6+ Detailed JD (Roles and Responsibilities) - 6 to 10 years work experience on Microsoft Defender for Endpoint (Implementation, deployment, configuration, Monitoring) - Work Experience on Trend Micro Products [Implementation, deployment, configuration, Monitoring] ( Apex Central, Portal protects, Server Protect, Portable Security) - Experience on SCCM & Intune for deploying & configuring Antimalware policies & exclusions. - Malware Analysis which are identified by Endpoint security tools Weekly/Monthly/Quarterly Governance & Reporting -Creating Change Requests, SOPs & KBs as needed for team & stakeholders. -Basic ITIL Knowledge -Knowledge or experience in Cloud technologies, Preferred to Azure -Creating SLA & KPI Reports -Providing KT Session when and where needed on respective supporting tools. -Automation & Scripting on respective supporting tools -Endpoint security Escalation handling. -Work on problem management and provide RCA -Working with Endpoint security product vendors (creating case, follow-up , troubleshooting) - Experience in ticketing in SNOW Other requisites Good communication skills Ability to collaborate with other Infosec Teams Willing to do rotational shifts including night shifts (mandatory) Mandatory skills End Point Security Desired/ Secondary skills End Point Security Domain Cyber Security Work Location given in ECMS ID Bangalore/Pune/Hyderabad WFO/WFH/Hybrid WFO Hybrid WFO Is there any working in shifts from standard Daylight (to avoid confusions post onboarding) YES/ NO Yes Location- Bangalore/Pune/Hyderabad Yrs of Exp-6Yrs

About Us: Job Summary : As a key member of our IT/Endpoint team, you will be responsible for end-to-end application packaging, testing, and deployment across SCCM, Microsoft Intune, Citrix, and virtualized environments. You will ensure smooth, secure, and compliant delivery of software to enterprise endpoints while collaborating with cross-functional teams. Key Responsibilities : 1.Package & Deploy Applications: *Use Flexera AdminStudio, InstallShield, PSADT, and App-V Sequencer for packaging MSI, Legacy EXE, Win32, and virtualized apps for deployment via SCCM, Intune, and Citrix. *Manage the full lifecycle of ~120+ applications gathering requirements, extracting sources, packaging, QA/testing, scheduling, deployment, updates, and retirement. 2.Endpoint Migration & Modernization: *Serve as a core contributor on SCCM-to-Intune migration efforts, converting legacy applications to modern Intune Win32 formats and managing co management strategies. 3.Scripting & Automation: *Develop advanced PowerShell and batch scripts (e.g., PSADT), along with MSI custom actions and transforms (MST), to standardize installations and configurations. *Automate packaging and deployment tasks, troubleshooting, and incident remediation (L3). 4. Support & Troubleshooting: *Act as an L3 escalation point diagnose installation failures, dependency conflicts, and policy issues within SCCM/Intune environments using logs and diagnostic tools. 5.Compliance & Documentation: *Maintain packaging best practices and ensure compliance with security standards and endpoint policies. *Produce and update technical documentation including package specifications, deployment plans, runbooks, and CMDB entries. Role Requirements and Qualifications: *6+ years in application packaging & deployment, with significant experience using MSI repackaging tools (AdminStudio, InstallShield), SCCM, Microsoft Intune, App V, Citrix, and VMware/Hyper-V. *PowerShell scripting, batch scripting, and MSI custom actions/transforms. *Application virtualization (App V sequencing + deployment). *Endpoint configuration and patching using SCCM and Windows Update Rings. *Strong troubleshooting skills with logs, registry, ProcMon, Event Viewer. *Bachelor s in Computer Science, Engineering, or equivalent. Additional Skills: *Experience with AD/Group Policy, ActiveSetup. *Familiarity with software lifecycle processes and CMDB systems. Certifications (Preferred): Microsoft Fundamentals (AZ-900, PL-900), ITIL, or related endpoint management qualifications. Why Join Us: *Opportunities to work on transformative projects, cutting-edge technology and innovative solutions with leading global firms across industry sectors. *Continuous investment in employee growth and professional development with a strong focus on up & re-skilling. *Competitive compensation & benefits, ESOPs and international assignments. *Supportive environment with healthy work-life balance and a focus on employee well-being. *Open culture that values diverse perspectives, encourages transparent communication and rewards contributions. How to Apply: If you are interested in joining our team and meet the qualifications listed above, please apply and submit your resume highlighting why you are the ideal candidate for this position.

Microsoft Intune Engineer A fast-growing player in the Enterprise IT Infrastructure & Managed Services sector, we specialise in secure modern-workplace and endpoint-management solutions for global enterprises across healthcare, finance, and manufacturing. From our India delivery hub, we architect and operate Microsoft cloud endpoint environments that enable zero-touch device provisioning, continuous compliance, and superior user experience. Role & Responsibilities Design, deploy, and administer Microsoft Intune/Endpoint Manager for large fleets of Windows, iOS, and Android devices. Implement Windows Autopilot, co-management, and zero-trust Conditional Access policies to streamline onboarding and fortify security. Create and maintain compliance, configuration, and application deployment profiles, automating tasks through advanced PowerShell scripting. Monitor device health, patch status, and MDM/MAM alerts, troubleshooting issues to restore service within SLAs. Collaborate with Security, Network, and Service Desk teams to integrate Azure AD, Defender for Endpoint, and third-party security tools. Document architectures, runbooks, and best practices while mentoring junior engineers on Intune and modern management concepts. Skills & Qualifications Must-Have 3+ years hands-on with Microsoft Intune/Endpoint Manager and Azure AD. Proficiency in PowerShell scripting for automation, reporting, and bulk operations. Solid knowledge of MDM/MAM, device compliance, conditional access, and security baselines. Preferred Experience with Windows Autopilot, Co-management (SCCM + Intune), and GPO migration. Exposure to Defender for Endpoint, Microsoft Graph API, and REST-based integrations. Relevant certifications (MD-102, AZ-104, or equivalent). Benefits & Culture Highlights Work on high-impact enterprise rollouts using the latest Microsoft cloud technologies. Hybrid learning environment with sponsored certifications and lab sandboxes. Inclusive, engineer-led culture that values innovation, mentorship, and work-life balance.

About the Opportunity Operating in the enterprise IT services and cloud security sector, GiGa-Ops Global Solutions helps Fortune 500 clients modernise endpoint management, harden workplace security, and streamline compliance across diverse device fleets. Leveraging deep expertise in Microsoft cloud technologies, we deliver scalable, policy-driven solutions that cut risk and boost user productivity. Role and Responsibilities Architect and own end-to-end Microsoft Intune deployments, covering enrolment, policy creation, and lifecycle management for Windows, Android, and iOS devices. Design Zero Trust aligned configuration baselines, compliance policies, and conditional access in partnership with Azure AD engineers. Lead migration of on-prem SCCM or third-party MDM workloads into cloud-native Intune while maintaining minimal downtime. Create reusable PowerShell modules and JSON templates to automate policy rollout, reporting, and remediation. Serve as technical advisor to C-level stakeholders, translating business requirements into secure, scalable endpoint architectures. Mentor support teams, define best-practice runbooks, and drive continuous improvement through health checks and analytics. Skills and Qualifications Must-Have 8+ years in enterprise endpoint or mobility management with at least 3 years deep focus on Microsoft Intune. Hands-on expertise with Azure AD, Conditional Access, compliance and configuration profiles, Windows Autopilot, and co-management. Proficiency scripting in PowerShell and using Graph API for automation and reporting. Proven experience driving large-scale SCCM to Intune migrations or greenfield Intune rollouts. Strong understanding of security frameworks such as CIS Benchmarks and Zero Trust principles. Excellent client-facing communication and documentation skills. Preferred Certifications such as Microsoft 365 Certified Endpoint Administrator Associate, or SC-300. Knowledge of Defender for Endpoint, Microsoft Purview, and compliance center tooling. Familiarity with macOS management via Intune and JAMF crossover. Benefits and Culture Highlights Work on flagship global transformation programs with the latest Microsoft security stack. Collaborative, engineering-first culture that rewards innovation and continuous learning. Competitive salary, certification sponsorship, and rapid career acceleration opportunities. Location : On-site, India

Work Hour Flexibility Coverage: 24 x 7. Flexibility to work in either morning / afternoon / night shift based on roster. End User Interaction Management Responding to tickets (Service Now or other similar ITSM tool) from Service Desk in a Time Bound Manner. Logging any direct queries / issues coming from end user (via of chat / email / phone) in Service Now Tracking of all interactions with users and other support teams in ticketing system Technical Skillsets Must have full understanding and experience maintaining, managing, and monitoring end-user computing infrastructure, running Windows 10 and 11. Installing and configuring computer hardware, software, systems, networks, printers, and scanners (all remote) Knowledge of monitoring and maintaining computer systems and networks Repairing and replacing equipment or coordinating with external vendors Testing new end user technology whenever applicable Set-up / troubleshoot / configure as per documentation telephony and conferencing tools Knowledge on Microsoft technologies such as Microsoft Active Directory, DNS, DHCP, Group Policy, VDI Exposure to usage and supporting of Citrix environment. Must have supported office utility applications (e.g. Word, Excel, Outlook, PowerPoint, Teams, WinZip, Web browsers, Zoom etc). Exposure to setting up o365 user and configuring emails Basic Network troubleshooting and coordinating with specialized teams. Windows Patching Experience (SCCM preferred), & coordinating with Server teams Ability to support login issues in relation to Active Directory Ability and exposure to remote support tools Previous experience with automated and manual backing-up of end-user data

End User Computing Specialist A fast-growing provider in the enterprise IT infrastructure and managed services sector, we deliver scalable workplace transformation, device management, and automation solutions for global clients. Leveraging deep endpoint expertise and modern automation platforms, our teams enable secure, compliant, and always-on digital workplaces across multiple industries. Work Location: Hybrid, India Role & Responsibilities Act as subject-matter expert for RADIA (HP Client Automation) across large Windows endpoint estates. Design, package, and deploy OS images, application bundles, patches, and baselines using RADIA and complementary tools. Automate EUC workflows to enhance policy enforcement, compliance reporting, and user experience. Troubleshoot complex deployment issues, driving root-cause analysis and continuous improvement. Collaborate with cross-functional teams on migration projects, feature pilots, and documentation of best practices. Mentor peers and enforce security, audit, and ITIL standards throughout EUC operations. Skills & Qualifications Must-Have 5+ years administering enterprise EUC environments. Hands-on RADIA expertise for imaging, patching, and software distribution. Strong Windows 10/11 and Active Directory knowledge with scripting in PowerShell. Experience integrating SCCM, Intune, or similar endpoint platforms. Proficiency in ITIL incident, change, and problem management. Preferred Exposure to cloud-based modern management (Intune, Autopilot). Knowledge of compliance frameworks such as ISO 27001 or SOX. Benefits & Culture Highlights Flexible hybrid work model with access to cutting-edge labs. Sponsored certifications and continuous upskilling programs. Inclusive, performance-driven culture rewarding innovation.

Req ID: 331820 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a EPM App Packaging Associate to join our team in Bangalore, Karn taka (IN-KA), India (IN). 7+ years of experience in repackaging applications in .MSI/.MSIx format using Admin Studio InstallShield & create transform files using Microsoft Custom Installation Wizard and Tuner. Understanding of MSI technology and command line options available. Proven experience relating to PowerShell, WSH VBScripting, WISE Scripting and Batch Scripting etc. Experience with any Software Distribution tool like Intune, Configuration Manager, SCCM, KACE etc is plus. Experience with any application virtualization tool like Thinapp, APPV etc is plus Understanding of OS virtual technology and Imaging tools like Vmware, Hyper-V. Resolving DLL conflicts, registry settings, recognizing applications related problems Windows Command line knowledge[Cacls, Xcacls, Regsvr32 etc] Testing Application in environments to include Windows 11. Excellent verbal and written communication skills Minimum Desired Education: Graduation Engineering degree