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10.0 - 20.0 years
3 - 7 Lacs
Hyderabad
Work from Office
Immediate Openings on# VDI Admin _Panindia_Contract : 10+ Years : VDI Admin : Panindia Period: Immediate. Type: Contract Description Citrix VDI AWS Workspaces Azure VDS Windows patching experience working with and trouble shooting end user issues. Common tools like SCCM, McAfee, MS Defender Experience with CICD or automation will be added advantage
Posted 2 weeks ago
8.0 - 13.0 years
3 - 7 Lacs
Hyderabad
Work from Office
#Notice Period: Immediate . #Employment Type Contract Citrix VDI AWS Workspaces Azure VDS Windows patching experience working with and trouble shooting end user issues. Common tools like SCCM, McAfee, MS Defender Experience with CICD or automation will be added advantage.
Posted 2 weeks ago
6.0 - 11.0 years
8 - 17 Lacs
Pune
Hybrid
Primary Skills: SCCM administration, infrastructure management and SCCM client troubleshootingExperience in managing infrastructure - Windows OS, SQL DatabaseGood knowledge of scripting and development e.g. VB script, PowerShell Secondary Skill: Knowledge in Storage, and Network TechnologiesKnowledge of Service management techniques including incident, problem, change, release management JD: Perform MECM infrastructure upgrades, configuration, support, and maintenance. Take lead to drive other teams for new initiatives related to MECM. Provide 16.5 x 7 support on MECM service following a global Rota and follow-the-sun support. Proactively plan and manage the upgrade of MECM servers and MECM clients. Perform performance tuning and capacity planning for MECM infrastructure. Troubleshooting of incidents, including joining crisis call and working with teams and vendors for a resolution. Adhere to internal process to support the service, including change management, and incident management policy. Responsible for the troubleshooting of incidents, including joining crisis call and working with teams and vendors for a resolution. Ensures that MECM infrastructure meets the service availability metrics by monitoring MECM and Adaptiva services, client healthiness, performance tuning and capacity planning & troubleshooting advanced MECM related issues. Perform pro-active analysis on day-to-day work to obtain automation on deliveries thereby reducing repetitive and standardized tasks/processes. Automate processes wherever possible/feasible. Ensure appropriate documentation is created or kept up to date. Knowledge, Experience & Qualifications: 4 to 7 years of relevant IT experience, with minimum 4 years of strong MECM knowledge with proven experience in supporting MECM infrastructure & Windows OS in large enterprise environment. Experience in managing infrastructure - Windows OS, SQL Database In-depth knowledge in Windows server and desktop OS, WSUS and SQL server. Knowledge in Storage, and Network Technologies Good knowledge of scripting and development e.g. VB script, PowerShell CCM Client installation workflow & troubleshooting server logs and client logs. Software Package/Application deployment workflow & troubleshooting server logs and client logs. MECM Server policies creation, workflow and Server and Client level troubleshooting with Logs flow Software update/ patching deployment workflow & troubleshooting server logs and client logs. Software and Hardware Inventory workflow & troubleshooting server logs and client logs. DCM, assets compliance baseline creation, deployment, workflow and troubleshooting server logs and client logs. Familiar with workflow of MECM/MECM content distribution, troubleshooting skills to resolve the content distribution issues. Basic knowledge on OS deployment, build process and troubleshooting server logs and client logs. Basic knowledge on DRS or SQL replication and understand Multi level MECM hierarchy. Extensive hands-on experience in SQL query writing to fetch the customized inventory reports. Basic knowledge of PowerShell Script Experience in supporting Adaptiva would be an added advantage. Effective and clear communication skills (written, oral and listening), with ability to describe complex technical scenarios in a concise manner depending on the audience. Proven ability to work across geographies and time zones with a variety of teams. Strong sense of ownership & urgency, ability to prioritize, attention to detail, flexibility, sense of vigilance & adherence to all compliance procedures & policies. Knowledge of Service management techniques including incident, problem, change, release management Ability to work under stress to deliver projects and handle critical system incidents. Working Hours Candidates are expected to have a flexible approach in working and often required to work in shifts (including 16.5x7) and weekends. Regular working days are from Mon to Fri or 5 days working depending upon the shift ROTA. Candidates are required to be able provide on call support during weekends or non-business hours based on Rota. Major Challenges of the Role Managing the high level of critical and unplanned work that is presented to the team. Developing expertise of HSBCs infrastructure. Pressures to deviate from globally agreed policies, procedures, tools, and processes. Overcoming aversion to change in the organization and business practices. Primary Skills: SCCM administration, infrastructure management and SCCM client troubleshootingExperience in managing infrastructure - Windows OS, SQL DatabaseGood knowledge of scripting and development e.g. VB script, PowerShell Secondary Skill: Knowledge in Storage, and Network TechnologiesKnowledge of Service management techniques including incident, problem, change, release management JD: Perform MECM infrastructure upgrades, configuration, support, and maintenance. Take lead to drive other teams for new initiatives related to MECM. Provide 16.5 x 7 support on MECM service following a global Rota and follow-the-sun support. Proactively plan and manage the upgrade of MECM servers and MECM clients. Perform performance tuning and capacity planning for MECM infrastructure. Troubleshooting of incidents, including joining crisis call and working with teams and vendors for a resolution. Adhere to internal process to support the service, including change management, and incident management policy. Responsible for the troubleshooting of incidents, including joining crisis call and working with teams and vendors for a resolution. Ensures that MECM infrastructure meets the service availability metrics by monitoring MECM and Adaptiva services, client healthiness, performance tuning and capacity planning & troubleshooting advanced MECM related issues. Perform pro-active analysis on day-to-day work to obtain automation on deliveries thereby reducing repetitive and standardized tasks/processes. Automate processes wherever possible/feasible. Ensure appropriate documentation is created or kept up to date. Knowledge, Experience & Qualifications: 4 to 7 years of relevant IT experience, with minimum 4 years of strong MECM knowledge with proven experience in supporting MECM infrastructure & Windows OS in large enterprise environment. Experience in managing infrastructure - Windows OS, SQL Database In-depth knowledge in Windows server and desktop OS, WSUS and SQL server. Knowledge in Storage, and Network Technologies Good knowledge of scripting and development e.g. VB script, PowerShell CCM Client installation workflow & troubleshooting server logs and client logs. Software Package/Application deployment workflow & troubleshooting server logs and client logs. MECM Server policies creation, workflow and Server and Client level troubleshooting with Logs flow Software update/ patching deployment workflow & troubleshooting server logs and client logs. Software and Hardware Inventory workflow & troubleshooting server logs and client logs. DCM, assets compliance baseline creation, deployment, workflow and troubleshooting server logs and client logs. Familiar with workflow of MECM/MECM content distribution, troubleshooting skills to resolve the content distribution issues. Basic knowledge on OS deployment, build process and troubleshooting server logs and client logs. Basic knowledge on DRS or SQL replication and understand Multi level MECM hierarchy. Extensive hands-on experience in SQL query writing to fetch the customized inventory reports. Basic knowledge of PowerShell Script Experience in supporting Adaptiva would be an added advantage. Effective and clear communication skills (written, oral and listening), with ability to describe complex technical scenarios in a concise manner depending on the audience. Proven ability to work across geographies and time zones with a variety of teams. Strong sense of ownership & urgency, ability to prioritize, attention to detail, flexibility, sense of vigilance & adherence to all compliance procedures & policies. Knowledge of Service management techniques including incident, problem, change, release management Ability to work under stress to deliver projects and handle critical system incidents. Working Hours Candidates are expected to have a flexible approach in working and often required to work in shifts (including 16.5x7) and weekends. Regular working days are from Mon to Fri or 5 days working depending upon the shift ROTA. Candidates are required to be able provide on call support during weekends or non-business hours based on Rota. Major Challenges of the Role Managing the high level of critical and unplanned work that is presented to the team. Developing expertise of HSBCs infrastructure. Pressures to deviate from globally agreed policies, procedures, tools, and processes. Overcoming aversion to change in the organization and business practices.
Posted 2 weeks ago
4.0 - 5.0 years
6 - 7 Lacs
Pune
Work from Office
Packages and deploys applications for enterprise environments.
Posted 2 weeks ago
4.0 - 6.0 years
6 - 8 Lacs
Mumbai
Work from Office
Manage System Center Configuration Manager (SCCM) environments. Oversee software deployment, patch management, and configuration updates across enterprise systems.
Posted 2 weeks ago
4.0 - 5.0 years
6 - 7 Lacs
Kolkata
Work from Office
Administer and manage System Center Configuration Manager (SCCM) environments. Deploy software, manage updates, and ensure proper configuration of systems across the organization. Provide troubleshooting and support for end-user devices.
Posted 2 weeks ago
5.0 - 10.0 years
1 - 5 Lacs
Chennai
Work from Office
Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : Microsoft Intune Good to have skills : NAMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Tech Support Practitioner, you will act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world-class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Roles & Responsibilities:- Expected to be an SME- Collaborate and manage the team to perform- Responsible for team decisions- Engage with multiple teams and contribute on key decisions- Provide solutions to problems for their immediate team and across multiple teams- Ensure effective communication within the team- Implement best practices for system maintenance- Conduct regular performance evaluations Professional & Technical Skills: - Must To Have Skills: Proficiency in Microsoft Intune- Strong understanding of IT infrastructure management- Experience with system troubleshooting and issue resolution- Knowledge of network security protocols- Hands-on experience in system monitoring and maintenance Additional Information:- The candidate should have a minimum of 5 years of experience in Microsoft Intune- This position is based at our Chennai office- A 15 years full-time education is required Qualification 15 years full time education
Posted 2 weeks ago
3.0 - 5.0 years
4 - 8 Lacs
Noida
Work from Office
Job Type: C2H Here is the job description We need some one with good hands on experience on SCOM 2016 or SCOM 2022 or both. Additional details are in the JD POSITION OVERVIEW : 5+ years of experience in Administrating SCOM Monitoring Tool. POSITION GENERAL DUTIES AND TASKS : Mandatory Skills for this role : - Perform installation and administrative tasks for the Operation Manager console, provide application support for the SCOM platform and create and maintain monitoring and notification rules. Review and update SCOM console security, apply patches, create SCOM console roles and reviews, and create and install custom Management Packs (MP) as needed. Excellent troubleshooting skill. Deliver SCOM custom reports on results of SCOM monitoring, using SQL Server Reporting Services (SSRS) technologies, and provide problem resolution for SCOM components and related custom scripts. Utilize verbal and written communication skills to maintain accurate system documentation and provide training as required. Experience in application/network performance and availability monitoring. Experience using the Microsoft Windows PowerShell scripting engine to automate tasks with SCOM. Availability to be on call.
Posted 2 weeks ago
7.0 - 12.0 years
6 - 8 Lacs
Hyderabad
Work from Office
Employment Type: Contract SCCM/Intune Engineer Working with Microsoft SCCM/Intune. Working with WSUS to deliver Microsoft Patching across the desktop estate. Working with PatchMyPC to deliver Application Patching across the desktop estate. Group Policy creation and management. Third Line support with in-depth knowledge of desktop/application troubleshooting. Creating and maintaining process documentation. PowerShell and batch scripting.
Posted 2 weeks ago
6.0 - 8.0 years
12 - 17 Lacs
Pune
Work from Office
Responsible for managing and maintaining the SCCM/MECM hierarchy. Troubleshoot issues related to different SCCM/MECM components like, Management Point, Distribution Point, Reporting Services, Software Update Point, WSUS, Cloud Management Gateway, IBCM etc. Create Applications and Packages and deployment via SCCM and troubleshoot issues related to Application deployment, package deployment etc. Manage Endpoints and Servers using SCCM and troubleshoot Client related issues to ensure SCCM/MECM client health. Ensuring Servers and Endpoints are patched on monthly basis via SCCM/MECM with their standards. Should also be able to troubleshoot Software Update Point/WSUS and Client specific patching issues. Should have hands on experience with generating monthly reports through SSRS, create patching dashboard, client health dashboards and any other custom reports based on customer requirements. Should have basic understanding on concepts of Operating System Deployment. Should possess a fair technical understanding of task sequences and troubleshooting. Responsible for performing regular Intune/Co-Management related tasks like, Add Users, User Groups, Assign Intune licenses to Users, Device Enrollment etc. Responsible for managing MDM and MAM policies, customize company portal, assign apps to groups or users, configure app protection policies etc. Management of Incidents and Work Requests in ITSM tools like Service Now, BMC Remedy etc, ensuring SLA's and KPI's are achieved. Work closely with team members and collaborate with others to facilitate and achieve Team objectives or goals Required skills: Excellent communication skills both written and verbal. High level of understanding and proven management of SCCM hierarchy Experience with MDM Platform Intune/Co-management. Knowledge of Windows operating system, patching, enterprise class desktop hardware and software such as Windows 10, Mobile Device OS, and antivirus. Remote management and troubleshooting. Advance knowledge and technical ability of WSUS within SCCM/MECM. Patching concepts, best practices and troubleshooting skills. Strong analytical, troubleshooting, and problem-solving skills. Able to work effectively under deadlines in a fast-paced, changing environment. Ability to organize and manage multiple requests with frequently conflicting priorities. Strong team player - collaborates well with others to solve problems and actively incorporates input from various sources. Should have understanding of multi-tiered SLA management, Incident Management, Change Management, and Problem Management. Added Advantage if candidate possess below Microsoft certificates: Installing and Configuring Windows Server 2012; Exam 70-410 (MCSE) Administering Windows Server 2012; Exam 70-411 (MCSA) Administering Microsoft System Center Configuration Manager and Cloud Services Integration; Exam 70-703 Microsoft SCCM Intune Certification; Exam 70-696 ITIL v4
Posted 2 weeks ago
4.0 - 9.0 years
3 - 8 Lacs
Hyderabad
Work from Office
Job Responsibilities: Specialization in Windows Installer Technology, SCCM and Windows Application Integration/Maintenance. Must Work consistently to a very high standard even under high-pressure situations, meeting deadlines with a commitment to customer service. Highly experienced in Application Packaging including Diagnostic Tools like Regmon, Filemon, Beyond Compare, Picture Taker, Dependency Walker, InstallRite etc., Very good scripting skills in vbs, Wise Script and batch scripting. Will act as subject matter expert on tools, programs and applications unique to the client environment. Will act as the go-to resource who helps resolve complex issues. Will match project priorities to industry best practices Lead continuous improvement actions. Train, mentor, and coordinate the activities of other members of the team. Skills, Licenses, Knowledge, Education and Training Requirements: Must Have 5+ years of IT experience in Application packaging (Windows Installer) using packaging tools like Wise Package Studio, Install Shield, PACE etc., Specialization in Windows Installer Technology, SCCM and Windows Application Integration/Maintenance Responsible for packaging applications including: MSI/MSP/MSM/MST Creation, ICE Validation, Conflict Analysis and Unit testing. Very experienced in creating installations from scratch, not just re-packaging, through entire lifecycle from gathering requirements to delivery. Must Work consistently to a very high standard even under high-pressure situations, meeting deadlines with a commitment to customer service. Highly experienced in Application Packaging including Diagnostic Tools like Regmon, Filemon, Beyond Compare, Picture Taker, Dependency Walker, Install Rite etc., Auto Assessment using compatibility test tools for Windows transformation projects. Very good scripting skills in vbs, Wise Script and batch scripting. Work with internal development teams to understand and be an SME on how best to deliver required functionality. Design, build and maintain the standard installation, management and monitoring routines, scripts, agents or capabilities that are bundled with the applications. Provide IT application operations, support, and troubleshooting of technology issues desktop application components. Proven record in integrated approach to large applications and technology platforms design, architecture and implementation Awareness of phases such as requirements definition, system design and testing QA and transition to production. Deliver and respond as per service levels defined with the customers. Evaluation of the application/request given by the client, communicating (E-mail, Telephone, Chat) with the requestor in case any clarification is required. Gather the errors/problem documentation of the application by the application testers. Validate the Application Package for Internal Consistency errors using Package tools and troubleshooting accordingly. Perform Quality analysis for the Applications packaged using MSI Technology and delivering an error free package to the Customer. Ensure that the package complies with all client Standards Good Knowledge on ITIL. The preceding has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.
Posted 2 weeks ago
5.0 - 10.0 years
8 - 18 Lacs
Hyderabad, Chennai, Bengaluru
Hybrid
Role & responsibilities Mandatory Skills - DevOps/Azure DevOps - terraform Azure Infrastructure Administration - Azure Virtual Desktop or citrix Intune Administration or Intune(MDM/MAM/autopilot/SCCM) M365 Services windows server admin virtulization storage and backup Job Description Infrastructure Admin resource with a relevant experience of 6-8 years. Preferred at least one of the DevOps skills such as Kubernetes, Terraform, AI, CI/CD. Proficiency in Cloud computing with a certification (AWS/Azure/Google Cloud), preferably Azure. Experience in implementing and administering windows server workloads. Expert knowledge on M365 services such as Entra ID, Exchange Online, Intune, Windows Defender etc. Practical experience in virtual technologies such as Cost Optimization, License management, Microsoft AVD, Hyper-V, Failover Cluster and VMWare. Experience in service management (Incident, Change and Problem Management). Familiarity with service management and monitoring tools (ServiceNow, SDPlus, OpManager etc.). Ability to automate routine tasks and foresee issues that could turn into problems. Experience with coding and scripting tools (PowerShell, Java, Python etc. ) Intermediary skills on networking concepts(VLANs, ACLs, Routes, Subnets, Gateways, Proxy etc.) To be able to deliver independently with minimal supervision and design & provide solutions. Strong collaboration skills with multi-functional teams. Precise communication and technical writing skills. Willingness to work in shifts and public holidays on need basis. Notice period - Immediate to 30days
Posted 2 weeks ago
5.0 - 8.0 years
11 - 15 Lacs
Gurugram
Work from Office
Project type (Support / Dev / Maintenance) Dev (Implementation) Shift involved If yes please share timing. 2-11 pm, IST Customer interview involved yes / No Notice Period Up to 30 days Must Have/Good to have Application Packaging (Primary Skill) Windows Installer\ Vendor provided setups Must Have Microsoft Orca Must Have Programing (Secondary Skill) PowerShell scripting Must Have Deployment (Secondary Skill) Microsoft System Center Configuration Manager (SCCM) Good to Have Change Management (Secondary Skill) Change Management Good to Have
Posted 2 weeks ago
5.0 - 10.0 years
7 - 12 Lacs
Noida
Work from Office
-Minimum 5 years of experience in System Administration- Good troubleshooting and Problem-solving skills - Proven Knowledge of Microsoft SCCM including deployment, expansion, installation, management, monitoring, and administration- Good hands-on experience on Windows Platform with 2003/2008/2012/2016 operating systems- Enterprise Level Security patch management- Working knowledge of technical patching using tools like WSUS, SCCM- Troubleshoot Deployment Queues, and performance issues of SCCM- Diagnosing performance issues on SCCM using Windows diagnostic tools - Complies with all company policies and procedures- SCCM Engineer (L2) will be responsible for the management and delivery of Windows-based services - Perform day-to-day routine tasks as mentioned in the checklist - SCCM OS Check, Required Services Check, Events, Application Deployment, Patch Deployment, OS Deployment & monitoring - Prime responsibility is Patch deployment, and application deployment, handling incidents/problems of medium complexity ensuring that SLAs are met and there are no customer complaints and providing reports respective to the same - The individual can handle issues with lot more independence and can suggest and implement service improvement plans Incumbent identifies and highlights the scope of automation to lead or ManagersRoles and Responsibility:- Provides information for Inventory, Application Deployment, and Patch Management - Generate and publish reports - Weekly and Monthly - Plan, execute, and report Availability, MIS, Performance, and capacity management of SCCM Infra - Perform Root Cause Analysis for the incidents and handle technical escalations- Handle L2/L3 technical escalations wrt SCCM - Performance, Availability, and Capacity Management - Install, configure, and administer the SCCM and services on Windows SCCM server systems - Install new / rebuild existing servers and configure hardware, peripherals, services, settings, directories, storage, etc
Posted 2 weeks ago
6.0 - 10.0 years
4 - 8 Lacs
Noida
Work from Office
Have experience with Enterprise Mobility Suite (EMS); Implementing and supporting EMS/Intune functions, compliance and configuration policies, setting up AAD Connect, Intune Exchange Connector, understanding MDM and Intune differences, SCCM integrations. Have experience with Windows 10 Deployment using SCCM,MDT and WDS. MS Autopilot , both azure AD and Hybrid, Windows customizations, Azure AD Connect administration, Azure subscription administration and understanding of Licensing requirement for Autopilot. Server installation, CB Upgrades and migration. SCCM infrastructure, SCCM server administration. Operating systems deployment , MDT integration, Bit locker other customization etc. Clear understanding of ITIL process and relevant tools. Team management, internal calls Discussions, Leaves management, providing recruitment requirements. Mandatory Skills:- Experience in running metrics with an understanding of SLAs. Ability to read, write, and interpret business and technical documents. Ability to multi-task and maintain deadlines. Flexible with working in different time zones. Experienced in working with teams from multiple time-zones, multi-national interaction. Experienced in trouble-shooting various operating systems. Able to support users via different communication methods (phone, email, instant messaging). Incident Management, Tracking & Solution for any issues related to the Engineered Solution. Designing & Implementing Enterprise Solutions for Enterprise Customers with Server Support. Provide recommendations for automation and modern endpoint management approaches. Assist with managing the client computing environment, including design, implementation, customization and build processes.
Posted 2 weeks ago
8.0 - 10.0 years
6 - 10 Lacs
Hyderabad
Work from Office
Specialization in Windows Installer Technology, SCCM and Windows Application Integration/Maintenance. Must Work consistently to a very high standard even under high-pressure situations, meeting deadlines with a commitment to customer service. Highly experienced in Application Packaging including Diagnostic Tools like Regmon, Filemon, Beyond Compare, Picture Taker, Dependency Walker, InstallRite etc., Very good scripting skills in vbs, Wise Script and batch scripting. Will act as subject matter expert on tools, programs and applications unique to the client environment. Will act as the go-to resource who helps resolve complex issues. Will match project priorities to industry best practices Lead continuous improvement actions. Train, mentor, and coordinate the activities of other members of the team. JOB Requirements: Must Have 8+ years of IT experience in Application packaging (Windows Installer) using packaging tools like Wise Package Studio, Install Shield, PACE etc., Specialization in Windows Installer Technology, SCCM and Windows Application Integration/Maintenance Responsible for packaging applications including: MSI/MSP/MSM/MST Creation, ICE Validation, Conflict Analysis and Unit testing. Very experienced in creating installations from scratch, not just re-packaging, through entire lifecycle from gathering requirements to delivery. Must Work consistently to a very high standard even under high-pressure situations, meeting deadlines with a commitment to customer service. Highly experienced in Application Packaging including Diagnostic Tools like Regmon, Filemon, Beyond Compare, Picture Taker, Dependency Walker, Install Rite etc., Auto Assessment using compatibility test tools for Windows transformation projects. Very good scripting skills in vbs, Wise Script and batch scripting. Work with internal development teams to understand and be an SME on how best to deliver required functionality. Design, build and maintain the standard installation, management and monitoring routines, scripts, agents or capabilities that are bundled with the applications. Provide IT application operations, support, and troubleshooting of technology issues desktop application components. Proven record in integrated approach to large applications and technology platforms design, architecture and implementation Awareness of phases such as requirements definition, system design and testing / QA and transition to production. Deliver and respond as per service levels defined with the customers. Evaluation of the application/request given by the client, communicating (E-mail, Telephone, Chat) with the requestor in case any clarification is required. Gather the errors/problem documentation of the application by the application testers. Validate the Application Package for Internal Consistency errors using Package tools and troubleshooting accordingly. Perform Quality analysis for the Applications packaged using MSI Technology and delivering an error free package to the Customer. Ensure that the package complies with all client Standards Good Knowledge on ITIL. The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.
Posted 2 weeks ago
10.0 - 15.0 years
20 - 27 Lacs
Mangaluru
Work from Office
Job Description: Title of the Position: Infrastructure Engineer Designation: Engineer/Senior Engineer Work Location: Mangalore (Work from Office) No. of positions: 01 Client from: UK Business Unit: Application Development Shifts: UK shift Who We Are: unifyCX is an emerging Global Business Process Outsourcing company with a strong presence in the U.S., Colombia, Dominican Republic, India, Jamaica, Honduras, and the Philippines. We provide personalized contact centers, business processing, and technology outsourcing solutions to clients worldwide. In nearly two decades, unifyCX has grown from a small team to a global organization with staff members all over the world dedicated to supporting our international clientele. At unifyCX, we leverage advanced AI technologies to elevate the customer experience (CX) and drive operational efficiency for our clients. Our commitment to innovation positions us as a trusted partner, enabling businesses across industries to meet the evolving demands of a global market with agility and precision. unifyCX is a certified minority-owned business and an EOE employer who welcomes diversity. Summary of the Position: Our business protects UK organisations with the goal of enabling them to operate effectively and securely in the cloud, by giving them secure platforms to innovate and grow. We support our customers on their digital transformation journey regardless of their maturity. Our vision is to be the UKs number one provider of secure, integrated cloud services to the small to mid-size market. Delivering critical business applications and infrastructure to the whole business, our IT and Digital team is a critical part of our Product and Technology function whilst being crucial in enabling us to deliver great service to our client. Our Infrastructure Engineers provide 3rd line support for internal users, including deploying and managing the platforms and servers we use to provide services. This position supports the internal server estate (Windows and Linux), Active directory and Microsoft 365 environments and are responsible for maintaining a secure and patched server estate. The role is also responsible for deploying new infrastructure as required and will work on projects alongside other members of the team and the wider business to assist with any infrastructure requirements and integrations. Roles & Responsibilities: (What you’ll do) Undertake project work on small specialist projects, as well as contribute to larger projects. Work with the application team, project managers, etc. to produce solution designs for new implementations. Project manage and deliver the implementation of new solutions in line with the IT and Digital strategy. Manage and maintain servers including patching, vulnerability management, capacity planning and improvement of performance. Manage and maintain Windows and Linux environments, including database, web, email, and remote desktop deployments. Manage and maintain Cloud environments including Microsoft 365 and Azure. Act as escalation point for infrastructure incidents. Provide escalation, mentoring and support to Technical Support teams. Participate in on call rota) Qualification & what you have Bachelor's Degree in Engineering, Computer Science, or related disciplines or equivalent experience in technical roles ITIL v3 / v4 Foundation Experience: Microsoft 365, including teams, SharePoint, exchange online and Endpoint Manger. Microsoft Security stack Microsoft Azure Application deployments through Microsoft endpoint manager and SCCM Microsoft server OS and apps including Hyper-V, AD, NPS and radius and remote desktop. Microsoft SQL and Exchange management and troubleshooting Linux OS and apps including lamp, postfix, PostgreSQL and SNMP VMware VSphere and vcloud director Mimecast Shifts: Flexible to work in shifts as and when necessary Skills: Excellent verbal and written communication Strong collaborative mind-set Continuous improvement mind-set Quick learner who easily adapts to ambiguous situations J trong relationship building skillsJ If Interested, please share your resume to dhanya.j@unifycx.com
Posted 2 weeks ago
8.0 - 13.0 years
5 - 9 Lacs
Hyderabad
Hybrid
Citrix - VDI, AWS Workspaces, Azure VDS Strong experience with Desktop virtualization technologies like (Citrix, AWS Workspaces or Azure VDS) Understands client computing & end users' services environment Windows Image build process & automation experience Windows patching experience, working with and trouble shooting end user issues. Common tools like SCCM, McAfee, MS Defender. Knowledge of active directory and domain joined infrastructure Experience with CI/CD or automation will be added advantage"
Posted 2 weeks ago
5.0 - 10.0 years
4 - 7 Lacs
Hyderabad
Work from Office
Skill: SCCM Environment Notice Period: Immediate . Employment Type: Contract SCCM: Assignment to start middle November Experience Building and tailoringSCCMenvironments and migration from old to newSCCMenvironment. At least 1 implementation project (implementingSCCM) in a global environment (multiple countries) Or, at least 3 years experience in simple migration projects Setting upSCCMservers on dedicated servers and in Azure Migration betweenSCCMservers in multiple domains Working with customized environment with Cloud gateway and multiple providers HTTPs configuration PowerShell scripting, to modify or create new scripts for background maintenance tasks and OS deployment. CustomizingSCCMSQL DB forSCCMitself and interfaces for other systems MBam (Bitlocker) implementation experience
Posted 3 weeks ago
6.0 - 11.0 years
2 - 6 Lacs
Hyderabad
Work from Office
Windows Admin Development of the Standard Operating Environment (SOE) for desktop and Servers platform Identification and analysis of Patches Identifying the impact of technical changes to or affecting the SOE to an operational level Provide 3rd line support to client support teams for the SOE when required Analytical and methodical approach to problem solving Effective communication skills in both verbal and written English Good organizational, interpersonal and documentation skills Very Client focused with regards to service delivery Self-driven and able to work by yourself or within a team Good troubleshooting skills (the ability to think logically through a problem) MCSE/MCP Certification in Windows An understanding of Software Deployment and Remote Support Tools Experience in Active Directory, Group Policy An understanding of Remedy EARS ServiceNOW or any such too Required Skills o MDT (Microsoft Deployment Toolkit) 2012/2013 o Desktop/Server Deployment Experience and/or SCCM experience
Posted 3 weeks ago
6.0 - 11.0 years
4 - 7 Lacs
Hyderabad
Work from Office
SAN, NAS, Backup, and Migration technologies, as well as VMware. Should have 6-10 years of experiences in Windows server Management Sound knowledge in Windows server 2008, Windows 2012R2, Windows 2016 and VMware infrastructure. Experience in dealing with various server hardware like Dell, Hp, Lenovo, IBM etc., Expertise with Windows Active directory, storage(SAN\NAS) administration at OS end Data migration tools like quest Experience in Windows/Veritas Cluster software administration Having experience in performing DR and role swap exercises on Prod environments Troubleshooting any technical issues independently Diagnosis, investigation, recovery and resolution of various types of hardware problems and software issues. Scripting (batch files, vbscript, PowerShell) and working knowledge of Active Directory- Group Policy (GPO), DNS, DHCP and SCCM.
Posted 3 weeks ago
3.0 - 5.0 years
3 - 7 Lacs
Mumbai
Work from Office
WNS (Holdings) Limited (NYSE: WNS), is a leading Business Process Management (BPM) company. We combine our deep industry knowledge with technology and analytics expertise to co-create innovative, digital-led transformational solutions with clients across 10 industries. We enable businesses in Travel, Insurance, Banking and Financial Services, Manufacturing, Retail and Consumer Packaged Goods, Shipping and Logistics, Healthcare, and Utilities to re-imagine their digital future and transform their outcomes with operational excellence.. Key Responsibilities: SCCM Administration & Maintenance: Manage and maintain SCCM/MECM infrastructure, including servers, management point, distribution points, and clients. Perform health checks and routine maintenance of SCCM components. Monitor SCCM logs and troubleshoot issues related to deployments, updates, and configurations. Software & Patch Management: Deploy Windows updates, security patches, and third-party application patches using SCCM. Create and manage deployment packages for applications, drivers, and OS images. Ensure compliance with patching policies and update schedules. OS Deployment & Imaging: Configure and manage Windows OS deployment (OSD) using SCCM Task Sequences. Troubleshoot PXE boot, driver injection, and imaging related issues. Client Health & Troubleshooting: Ensure SCCM client health and remediate issues affecting deployments. Troubleshoot application installation failures, patching issues, and SCCM agent problems. Reporting & Compliance: Generate SCCM reports for software deployments, patch compliance, and inventory. Work with security teams to ensure endpoint compliance and vulnerability management. Technical Skills: Strong experience with SCCM/MECM (Current Branch ,2012, or later versions) administration. Handson experience with Software Deployment, Patch Management, and OSD. Good understanding of Windows Server (2016/2019/2022) and Active Directory. Familiarity with Intune, Azure AD, and Modern Endpoint Management. Shifts: 24*7 rotational shifts Qualifications Bachelors degree in Computer Science, Information Technology, or a related field.
Posted 3 weeks ago
5.0 - 7.0 years
8 - 11 Lacs
Mumbai
Work from Office
Position Name: Service Excellence Specialist (SES) Service Excellence Specialist-WBG HO / IPO / CIP-Wholesale Integrated Service Excellence (WISE) Department-CIIB Wholesale Integrated Service Excellence(WISE) Job Role: 1PortfolioHandling of specified portfolio by providing services related to Legal Documentation and Credit Admin activities in CIIB. Working closely with the Cluster Manager to support for delivery of all actionables.2Sanction LetterIssuance of sanction letter as per the terms and conditions of Sanction.3Security documentationIssuance of security documents as per the terms of sanction.4Verification Verification of Constitutional documents (MOA, Partnership Deed, etc.), Authorisations (BR, Partnership, Letters, etc.) for availing facilities, creating security, execution of documents and scrutiny of executed documents to ensure proper execution. #Capability to check the original property documents submitted by the mortgagor at the time of mortgage creation in terms of Mortgage Deed / TSR 5ROC / CERSAI related compliancesEnsuring registration of security charges in favour of the bank wherever applicable. Also removal of non-required charges if any6Document checking and limit loading Ensuring proper execution of documents / compliance with the terms and conditions of sanction and receipt of approvals for deferrals in case of non-submission / discrepant documents. #Handling Limit Loading in Banks systems #Updation and Management of Security/Collateral 7Security Creation / PerfectionCreation of security as approved and getting the security perfected in coordination with client / other banks.8Client Visits Visiting clients office for execution of documents wrt Credit facilities sanctioned. Attending consortium meetings for document execution. #Discussing with clients on negotiation in documents and seeking approval thereof. Meeting clients on regular intervals to understand their service issues with the bank and getting them resolved with coordination with internal stakeholders. 9CustodianEnsuring proper care and safety of documents held in FRFC and complying with the laid down process / procedure for storage of documents.10Document TrackingTracking of documents for receipt; deferral; expiry etc through systems11Closure/tracking of deferrals Ensuring that deferrals are closed within timelines by arranging necessary documents/ approvals. Tracking deferrals for regularization with escalation to the concerned RM/Business under advice to Credit Approvers and monitoring expiry of documents. Job Requirements: Relevant experience in handling legal documents / service relationship. CA/MBA with 5-7 years of experience Ability to Influence/relationship Management Skills. Analytical and financial skills Strong communication. Eye For detail.
Posted 3 weeks ago
6.0 - 11.0 years
15 - 20 Lacs
Pune
Work from Office
: Job TitleSecurity & Risk Delivery Manager Corporate TitleAVP LocationPune, India Role Description The Security Compliance & Risk Team is responsible for the overall security posture and risk governance across all End-User products and services. As delivery manager, you will be responsible for working directly with the EUC Security Compliance and Risk Manager and respective teams and stakeholders to respond to various regulatory and audit demands. This is also a dynamic role which will also entail leading collaboration and driving forward technology refreshes, the billing and various escalations for secure virtual desktops. Youll be a well-seasoned technologist with 10+ years of experience and will join a global team of other expert individuals that collectively make a large impact to our bank through creativity, innovation, and passion. What well offer you , 100% reimbursement under childcare assistance benefit (gender neutral) Sponsorship for Industry relevant certifications and education Accident and Term life Insurance Your key responsibilities Must have strong relationship and project management skills. Drive delivery of risk and regulatory needs of the bank. Ability to distil / simplify technical information for presentation to senior management The ability to multi task, prioritize work and adapt during sometimes pressured situations. Experience of working in a Risk Function or Vendor Risk in a Technology Department Ability to lead discussions with Audit teams effectively Ability to effectively work with business users, developers and other technology colleagues outside of your direct team, across a broad range of business functions and at all levels of the organization Knowledge of Risk tools used in DB ie. GFMS, db SR / Ariba, NAR, Clarity, Waltz . Knowledge of Servicenow, MECM(SCCM), INTUNE, IT Hardware Asset management. Experience of working on coordinating activity related to Technology questionnaires received from regulators. Experience of operating within DBs Finding Management Policy (FMP) and Third Party Management (TPM) KOD Your skills and experience - Must have For Regulatory Audit and Response Effectively manage senior stakeholders in the EUC Technology Towers to manage the Risk & Control activities related to Security & Risk Team. The activities cover multiple risk areas incl. assessing and managing the risk log, remediation of risks, face off to audits, regulatory requests, governing technology risk metrics (incl Information Security), Security alerts, DR/BCM and vendor risk metrics. Evaluate evidence for closure of risk items in line with company policies. Face off to internal risk functions related to various risk initiatives and programmes. Presenting the Risk / Vendor Risk packs and providing updates to the Technology Tower Leads. The key objective here is to provide regular management updates with regards to the progress and challenges being faced regarding risk management activities. Managing regulatory responses for specific Technology towers. Numerous regulators and counterparties assess the banks IT security set up and the responses need to be provided in coordination with the Technology Tower areas appropriately and in a timely way. Actively suggest improvements and efficiencies that benefit the end user community and improve the overall risk processes with specific focus on the Vendor Risk processes. For the Secure Virtual Environment Experience with oversight and management of financial, operational risk, client-facing, and technical aspects of secure virtual environments or related technology. The candidate must have strong relationship and project management skills, be an expert in secure VDI technologies. Experience working with business clients to ensure adherence to relevant policies, including segregation of duties and least privilege access mandates; Govern the Provisioning vendor to ensure they are meeting SLA/KPI expectations, correctly following KOP and Change Management mandates, driving efficiency, accuracy and automation; Preparation of executive management reports and presentations; Experience with Tableau or other relevant dashboarding technology. Ensure on-going preparation of documentation/Key Operating Procedures and perform QA Familiarity with remote computing technologies like ZScaler, MFA, VDI environments, etc. Working knowledge of Microsoft Excel, Word, PowerPoint How well support you . . . . About us and our teams Please visit our company website for further information https://www.db.com/company/company.htm We strive for a culture in which we are empowered to excel together every day. This includes acting responsibly, thinking commercially, taking initiative and working collaboratively. Together we share and celebrate the successes of our people. Together we are Deutsche Bank Group. We welcome applications from all people and promote a positive, fair and inclusive work environment.
Posted 3 weeks ago
1.0 - 6.0 years
4 - 8 Lacs
Pune
Work from Office
Job description 1 year of tech support experience with International BPO (Mandate) Roles and Responsibilities Provide technical support to customers via phone, email, or chat for server and cloud-related issues. Troubleshoot hardware and software problems using various tools such as TSE Process, Network Troubleshooting, and Network Support. EPS (Server support) operates on callback model where the cases are created for the customers and the engineers talk to the customers. Troubleshooting on 2003,2008, 2008r2, SCCM, SCMON, Win XP, Vista, Win7, Win10, Win11Exchange 2007, IIS, ISA. Desired Candidate Profile 1-6 years of experience in a similar role providing technical support for servers and clouds. Proficiency in networking concepts including troubleshooting techniques. Ability to work effectively in a fast-paced environment with multiple priorities. Strong Problem Solving and Troubleshooting Skills & thinks logically. Understanding of Active Directory, DNS, DHCP, System Set up, System Performance and Domain Environment, Boot Process (Backup Process, Types Of Backup, Hyper-V Type 1 & Type 2 , Storage, Server Support . Exp / Knowledge on Microsoft OS Platforms. Candidate should be comfortable to work in 24*7 shifts. Requirements: Graduate / UG (any stream) Excellent communication skills in English (both verbal and written) Basic understanding of technical concepts (networking, OS, hardware/software) Willingness to work in rotational shifts and on rotational offs 1 year of tech support experience with International BPO (Mandate) Perks and Benefits Top Most MNC in Pune. Excellent client incentives. Cab facility. Competitive salary (3 LPA 8 LPA based on experience and performance) Opportunity to work in a fast-paced, international work environment Career growth and upskilling opportunities Interested in Joining? Call HR Ankita : +91 8840819455 Email: ankita2.jobfinder@gmail.com Please share this opportunity with friends who are actively looking for jobs!
Posted 3 weeks ago
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