483 Sccm Jobs - Page 5

Key Responsibilities Security Framework and Compliance Advanced knowledge of Windows OS internals, registry configurations, and driver management. Strong low-level troubleshooting skills, covering both OS and hardware-level diagnostics. Proficiency in PowerShell scripting for automation and systems management. Hands-on experience with Microsoft SCCM and Intune for endpoint management and policy distribution. Detailed understanding of AutoPilot provisioning and modern device lifecycle management. Solid understanding of security frameworks and best practices for Windows desktop environments. Familiarity with Active Directory and authentication mechanisms. Experience with Zscaler secure cloud-based access and zero-trust security. Excellent analytical skills, problem-solving abilities, and a proactive mindset. Ability to work in a highly regulated enterprise environment with strict security controls. Role Purpose Do Provide adequate support in architecture planning, migration & installation for new projects in own tower (platform/dbase/ middleware/ backup) Lead the structural/ architectural design of a platform/ middleware/ database/ back up etc. according to various system requirements to ensure a highly scalable and extensible solution Conduct technology capacity planning by reviewing the current and future requirements Utilize and leverage the new features of all underlying technologies to ensure smooth functioning of the installed databases and applications/ platforms, as applicable Strategize & implement disaster recovery plans and create and implement backup and recovery plans Manage the day-to-day operations of the tower Manage day-to-day operations by troubleshooting any issues, conducting root cause analysis (RCA) and developing fixes to avoid similar issues. Plan for and manage upgradations, migration, maintenance, backup, installation and configuration functions for own tower Review the technical performance of own tower and deploy ways to improve efficiency, fine tune performance and reduce performance challenges Develop shift roster for the team to ensure no disruption in the tower Create and update SOPs, Data Responsibility Matrices, operations manuals, daily test plans, data architecture guidance etc. Provide weekly status reports to the client leadership team, internal stakeholders on database activities w.r.t. progress, updates, status, and next steps Leverage technology to develop Service Improvement Plan (SIP) through automation and other initiatives for higher efficiency and effectiveness Team Management Resourcing Forecast talent requirements as per the current and future business needs Hire adequate and right resources for the team Train direct reportees to make right recruitment and selection decisions Talent Management Ensure 100% compliance to Wipros standards of adequate onboarding and training for team members to enhance capability & effectiveness Build an internal talent pool of HiPos and ensure their career progression within the organization Promote diversity in leadership positions Performance Management Set goals for direct reportees, conduct timely performance reviews and appraisals, and give constructive feedback to direct reports. Ensure that organizational programs like Performance Nxt are well understood and that the team is taking the opportunities presented by such programs to their and their levels below Employee Satisfaction and Engagement Lead and drive engagement initiatives for the team Track team satisfaction scores and identify initiatives to build engagement within the team Proactively challenge the team with larger and enriching projects/ initiatives for the organization or team Exercise employee recognition and appreciation Deliver NoPerformance ParameterMeasure1Operations of the towerSLA adherence Knowledge management CSAT/ Customer Experience Identification of risk issues and mitigation plans Knowledge management2New projectsTimely delivery Avoid unauthorised changes No formal escalations Mandatory Skills: Desktop Imaging. Experience5-8 Years.

Hiring for Service Desk Engineer - Bangalore Job Summary: We are seeking a detail-oriented, customer-focused Service Desk Analyst to provide first-level technical support to users across the organization. You will be responsible for resolving IT issues, escalating complex problems, and ensuring a high level of customer satisfaction. Key Responsibilities: Act as the first point of contact for all IT support queries via phone, email, or ticketing system. Log, track, and resolve incidents and service requests in a timely manner using ITSM tools (e.g., ServiceNow, Jira, Freshservice). Troubleshoot hardware, software, network, and printer issues. Escalate unresolved issues to appropriate technical teams. Follow ITIL best practices for incident, problem, and change management. Assist with user account management, including onboarding/offboarding and password resets. Maintain documentation for common issues and procedures. Provide remote support using tools like TeamViewer, Remote Desktop, or SCCM. Ensure compliance with company IT policies and security standards. Required Skills & Qualifications: Proven experience in a Service Desk or IT Support role (3-4 years typical). Familiarity with Windows OS, Microsoft Office 365, and Active Directory. Knowledge of ticketing systems and remote support tools. Strong problem-solving and communication skills. Customer-service orientation and ability to handle stressful situations professionally. Basic understanding of networking concepts (IP, DNS, DHCP). IT certifications (CompTIA A+, ITIL Foundation, Microsoft certifications) are a plus.

Req ID: 323673 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Configuration Specialist - SCCM, Intune to join our team in Banaglore, Noida & Other Tier 2 & 3Cities, Karn taka (IN-KA), India (IN). Excellent knowledge on Software distribution and application deployments Working knowledge of current configuration management software ex. System Centre Configuration Manager (SCCM) & Intune. . Working knowledge of Patch My PC Should have a deep knowledge in Inventory Management, Software distribution, Patch Management using SCCM 2007\2012 Knowledge in Image Management using SCCM & Intune. Able to develop custom deployment scripts (VBS, batch etc...) Understanding on Package server, Task server, PXE server concepts Strong in troubleshooting Windows server/client and Networking issues, server side as well as client side issue Resilient in troubleshooting able to create custom scripts for gathering the inventory from clients Handle test and release of applications and Patches using SCCM Knowledge of SCCM & Intune Client management Suit all Levels. Should be able generate custom reports using SQL queries or MYSQL Advance level of knowledge about SCCM & Intune infrastructure, primary site servers, secondary site servers and distribution points. Qualifications 5-6 years of relevant experience or equivalent combination of education and work experience. Demonstrates a basic understanding of current scripting technologies and batch commands. Demonstrates basic knowledge of windows server administration to include AD, domains, policies etc. In-depth knowledge of configuration management principles and best practices. Ability to identify, define, manage and control configuration Must have good communication skill (Both written & verbal)

Role: Systems Analyst I / II Skill: SCCM/Intune Experience: 2 - 5 years Shifts: 5.30pm to 2.30am Job profile: Server management for remote client infrastructure. Responsibilities displayed in the job posting : Windows server administration, Patch management, Vulnerability mitigation on servers, Antivirus, Server monitoring and On-call rotation

We are hiring Windows Migration Engineer with L1/L2 Support experience. Role:Windows Migration Engineer L1 / L2 Location : Chennai,Bangalore,Coimbatore Experience 3- 8 years Shifts :Rotational Shifts applicable,with Night shift from WFH option. Role & responsibilities Involve migration wave execution for Windows workloads Ensure domain join, AD registration, DNS, IP settings, and OU policies are properly configured Troubleshoot AD join failures, GPO misalignments, AV agent malfunctions Support and coach junior engineers during cutover sprints Validate logs, services, AV compliance, and patch levels post-migration Collaborate with app and infrastructure teams during Hypercare testing Perform rollback or failback procedures if required Maintain escalation logs and wave completion status Review and update migration runbooks for future reuse Preferred candidate profile Expertise in Windows Server 2012 R2/2016/2019/2022 Cluster Management (Windows Failover Cluster, shared disks, heartbeat monitoring) Familiarity with HCX, Zerto migration tools VM template handling and guest OS customization via vSphere Familiarity with FT (Fault Tolerance) and RDMs in vSphere environments Active Directory/LDAP join validation, GPO inheritance, OU policies Firewall, antivirus, and system hardening checks Database awareness (MSSQL) to help triage connectivity or service dependencies during migration Hands-on with PowerShell for troubleshooting and scripting (GPO, firewall, services) Windows Group Policies, login scripts, roaming profiles Event log analysis and service failure remediation Antivirus agent management and log validation (Defender, Symantec, Trend Micro etc.) SCCM/WSUS client troubleshooting Disk management, network adapters, firewall rule validation Prefer to have troubleshooting basic VMware issues related to Virtual Machines Note:We are looking for candidates with max notice of 0-30 Days.Candidates willing to relocate to the above locations are encouraged to apply.

SCA eCode Solutions Pvt. Ltd. is looking for Asset and Configuration Analyst to join our dynamic team and embark on a rewarding career journey Maintain accurate records of IT assets and configurations Ensure compliance with asset lifecycle and CMDB standards Analyze asset data for trends, discrepancies, and risks Support audits, change management, and infrastructure visibility

ServiceNow ITAM, CMDB & ITSM Developer2 About Jade Jade Global is a well-positioned, long time ServiceNow Implementation partner. We create value through our vast portfolio of IT and business services delivered by highly skilled developers and architects. We are looking for individuals who believe in growing with a growing consulting organization. Key Responsibilities Technical Lead in implementing ServiceNow HAM Pro and SAM Pro modules along with CMDB, Discovery, Integrations, Model Management, lifecycle processes, normalization, workspace enablement, etc. Leading a team of other ServiceNow developers/administrators, guiding and mentoring junior team members, and developing solutions across the full suite of ServiceNow offeringsIT Asset Management (HAM Pro, SAM Pro), IT Service Management (ITSM Pro), IT Operations Management (ITOM Pro & CMDB), Planning, and implementing solutions for new features, capabilities, and system integrations with ServiceNow to address key user and/or system requirements. Following leading/best practices for configuring, enhancing, and maintaining ServiceNow platform implementations across multiple ServiceNow modules including IT Asset Management (HAM Pro, SAM Pro), IT Service Management (ITSM Pro), IT Operations Management (ITOM Pro & CMDB), Developing solutions across the ServiceNow platform to utilize automation and integration capabilities of ServiceNow, focused on leveraging business services using out of the box capabilities. Participate or Lead weekly meetings with clients to discuss their needs and ensure current work assigned to team is progressing Present, educate and persuade clients on best practices as it pertains to their ServiceNow environment Coordinate with Subject Matter Experts for requests from clients when needed Develop and execute ServiceNow roadmaps as defined and approved by the platform owner. Document development, configuration and technical details & prepare training material Required Experience / Skills ServiceNow CIS-HAM Certification ServiceNow CIS-SAM Certification ServiceNow CSA Certification ServiceNow CMDB MicroCerts Java Script - 4+ Years Additional Preferred Skills: Use of ServiceNow HAM Pro and/or SAM Pro in day to day roles Additional ServiceNow Certifications Flow designer Business rules Script includes GlideRecord and how to build efficient queries Client scripting vs Server side AJAX GlideRecord and how to build efficient queries Previous experience with MS SCCM/Intune Previous experience with JAMF Previous experience with Tanium ITIL V3 or V4 Foundations Certification Strong understanding of ITSM Strong Understanding of Hardware Asset Management processes Strong Understanding of Software Asset Management Processes Strong Understanding of Procurement processes and how they create/update assets Previous experience with ServiceNow CMDB Previous experience with ServiceNow CSDM IAITAM CAMP, CHAMP, or CSAM certification Agile Scrum and/or Kanban experience

Hiring for Service Desk Engineer - Chennai Job Summary: We are seeking a detail-oriented, customer-focused Service Desk Analyst to provide first-level technical support to users across the organization. You will be responsible for resolving IT issues, escalating complex problems, and ensuring a high level of customer satisfaction. Key Responsibilities: Act as the first point of contact for all IT support queries via phone, email, or ticketing system. Log, track, and resolve incidents and service requests in a timely manner using ITSM tools (e.g., ServiceNow, Jira, Freshservice). Troubleshoot hardware, software, network, and printer issues. Escalate unresolved issues to appropriate technical teams. Follow ITIL best practices for incident, problem, and change management. Assist with user account management, including onboarding/offboarding and password resets. Maintain documentation for common issues and procedures. Provide remote support using tools like TeamViewer, Remote Desktop, or SCCM. Ensure compliance with company IT policies and security standards. Required Skills & Qualifications: Proven experience in a Service Desk or IT Support role (1 3 years typical). Familiarity with Windows OS, Microsoft Office 365, and Active Directory. Knowledge of ticketing systems and remote support tools. Strong problem-solving and communication skills. Customer-service orientation and ability to handle stressful situations professionally. Basic understanding of networking concepts (IP, DNS, DHCP). IT certifications (CompTIA A+, ITIL Foundation, Microsoft certifications) are a plus.

Application Packaging - Note :Candidates must have strong work experience in Application packaging (like package creation, testing and troubleshooting, and basic experience handled the packages in SCCM and Intune), PowerShell, VB Script . Total Yrs. of Experience 8 - 10 years Relevant Yrs. of experience 8 Years Detailed JD (Roles and Responsibilities) Strong knowledge and experience on SCCM and Intune package creation using InstallShield. And good experience package troubleshooting. Good experience in PowerShell scripting for automating of manual tasks and packages. Good experience in troubleshooting of issues in Intune client and server components. Good knowledge in windows client OS. Ability to understand problem statements and convert them to solutions. Ability to standardize process and regularly review them. Extensive troubleshooting experience on Software Distribution and diagnose client issues. Experience in troubleshooting Windows 10/11 OS and SCCM/MDM agents Mandatory skills Installshield, Intune package conversion, Powershell script, Package deployment using SCCM and Intune and Extensive troubleshooting experience. Desired/ Secondary skills VBScript, SCCM and Intune Domain Application Packaging with InstallShield and Intune Work Location Offshore Start date ASAP WFO/WFH/Hybrid WFO Hybrid WFO Is there any working in shifts from standard Daylight (to avoid confusions post onboarding) YES/ NO Yes Location- PAN India Yrs of Exp-8Yrs

Job Description Should have good knowledge in handling Electrical/Instrumentation related to Pharmaceutical industry. Should have hand’s on experience for performing Preventive Maintenance of Process equipment of plant (MDI/DPI/OSD/DERMA), additionally knowledge of HVAC, Water System, and utilities shall be considered. Should have good knowledge of Electrical/Instrumentation repairs and troubleshooting of equipment’s , along with validation and testing for functionality. Able to handle documentation activity of department , SOP’s and working with Safety standards along usage of SAP. Ready to work in shift as and when required in weekly rotation. Sound knowledge of handling documentation initiating & executing CCPs considering CFT, SIT and periodic planners. Work Experience 4-8 Years Education B.Tech in Electrical or Mechanical Engineering Competencies

: Desktop L2 Profile Job Description: 1. Candidate should have at least 2.5 to 3 years experience. 2. Service now tools 3. How many types of case priority are there 4. What priority cases do you handle 5. Good knowledge with the Technical and VIP user handling 6. Compliance Part as well ( Bit Locker , Security , Antivirus , Patch etc.,) 7. Candidate should have experience in managing BitLocker, BSOD, Network Printer Installation, SCCM, SLA, MS Office, One Drive, end-user devices, remote applications and OS such as Windows. 8. Candidate should have experience in Active directory. 9. Candidate should have experience in VPN Tunnels and Proxy etc. 10. Candidate should have knowledge on ticketing tool and Incident management. 11. Candidate troubleshooting sills. 12. Candidate should have knowledge in new system configuration, IMAC checklist 13. Candidate should be a graduate.

Some careers shine brighter than others. If you re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further. HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions. We are currently seeking an experienced professional to join our team in the role of Consultant Specialist. In this role, you will: Lead & participate in MECM infrastructure upgrades, configuration, support and maintenance. Builds technical plans and manages the upgrade of MECM servers and MECM clients. Acts as a Subject Matter Expert for MECM related technical escalations. Ensures that MECM infrastructure meets the service availability metrics by monitoring MECM and Adaptiva services, client healthiness, performance tuning and capacity planning & troubleshooting advanced MECM related issues. Provide 16. 5 x7 support on MECM service following a global Rota and follow-the-sun support. Lead and manage the troubleshooting of incidents, including joining crisis call and working with teams and vendors for a resolution. Adhere to internal process to support the service, including change management, and incident management policy. Perform pro-active analysis on day-to-day work to obtain automation on deliveries thereby reducing repetitive and standardized tasks/processes. Automate processes wherever possible/feasible. Take the lead with new initiatives (Windows 11 upgrade, process simplification etc. ) Take lead to drive other teams for new initiatives related to MECM. Take ownership of technical deliverables and handle technical escalations for the team Conduct relevant Knowledge Sharing & Training sessions to develop skills of team members. Provide guidance to team members on day-to-day basis as required. Ensure appropriate documentation is created or kept up to date. Act as a deputy of team lead, if required. Requirements To be successful in this role, you should meet the following requirements: 8 to 12 years of relevant IT experience, with minimum 8 years of strong MECM knowledge with proven experience in supporting MECM infrastructure & Windows OS in large enterprise environment. Experience in managing infrastructure - Windows OS, SQL Database, Storage, and Network Technologies Having worked on multi-level MECM hierarchy with CAS and multiple primary sites spread across geographical locations with hands on experience on troubleshooting SQL DRS/File Based replication issues. Hands-on experience on troubleshooting Hardware Inventory Issues with knowledge of logs, workflow and components. Proven knowledge on DCM Assets compliance baseline issue troubleshooting, workflow, logs and components Experience on troubleshooting MECM Server side policy logs, policy mapping issues and policy download failures on end user devices. Working knowledge on CCM Client level troubleshooting with MP/DP installation issue experience. Understand how network boot PXE works and troubleshooting Task Sequence with device build failure troubleshooting. Software and application deployment troubleshooting experience with knowledge of logs, flow, and components. In-depth knowledge in Windows server and desktop OS, WSUS and SQL server. Good knowledge of scripting and development e. g. , VB script, PowerShell. Effective and clear communication skills (written, oral and listening), with ability to describe complex technical scenarios in a concise manner depending on the audience. Proven ability to work across geographies and time zones with a variety of teams. Strong sense of ownership & urgency, ability to prioritize, attention to detail, flexibility, sense of vigilance & adherence to all compliance procedures & policies. Knowledge of Service management techniques including incident, problem, change, release management Ability to work under stress to deliver projects and handle critical system incidents. Experience in supporting Adaptiva and knowledge of software development would be an added advantage. You ll achieve more when you join HSBC. .

Graduate Minimum 1 to 2 years of experience in customer service role on email support or calls. Excellent communication skills – Verbal & Written Flexible to work 24/7 (For Females7AM till 8PM) including Sunday/holidays Flexible to get scattered 8 Week Offs in a month with 9hours 30 minutes shift Good listening skills and strong communication abilities. Be Confident and willing to learn with a flair for knowledge. Possess an upbeat, positive can-do attitude & works with integrity Team Player, collaborative Self-motivated person including the ability to act as a role model within the organization. Should be able to establish rapport quickly with peers, managers & customers.

Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : Microsoft Intune, VMware AirWatch Good to have skills : NAMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Tech Support Practitioner, you will act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world-class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. You will engage in resolving client issues and ensuring system functionality. Roles & Responsibilities:- Expected to be an SME.- Collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Ensure effective communication within the team.- Implement best practices for system maintenance.- Conduct regular system audits for performance optimization. Professional & Technical Skills: - Must To Have Skills: Proficiency in Microsoft Intune, VMware AirWatch.- Strong troubleshooting skills in Microsoft Intune and VMware AirWatch.- Experience in system integration and configuration management.- Knowledge of mobile device management (MDM) solutions.- Familiarity with ITIL framework for service management. Additional Information:- The candidate should have a minimum of 5 years of experience in Microsoft Intune.- This position is based at our Bengaluru office.- A 15 years full-time education is required. Qualification 15 years full time education

Project Role : Application Lead Project Role Description : Lead the effort to design, build and configure applications, acting as the primary point of contact. Must have skills : .NET Architecture Good to have skills : NAMinimum 7.5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Lead, you will lead the effort to design, build, and configure applications, acting as the primary point of contact. Your typical day will involve collaborating with various teams to ensure that application development aligns with business objectives, overseeing the technical aspects of projects, and providing guidance to team members. You will also engage in problem-solving activities, ensuring that solutions are effectively implemented and meet the needs of stakeholders. Your role will require you to stay updated on industry trends and best practices to drive innovation within the team. Roles & Responsibilities:- Expected to be an SME.- Collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Facilitate knowledge sharing and mentoring among team members.- Monitor project progress and ensure timely delivery of milestones. Professional & Technical Skills: - Must To Have Skills: Proficiency in .NET Architecture.- Strong understanding of software development life cycle methodologies.- Experience with cloud-based application development and deployment.- Familiarity with database management systems and data modeling.- Ability to design scalable and maintainable application architectures. Additional Information:- The candidate should have minimum 7.5 years of experience in .NET Architecture.- This position is based at our Noida office.- A 15 years full time education is required. Qualification 15 years full time education

Project Role : Software Configuration Lead Project Role Description : Ensure the product delivery and integrity during the overall product lifecycle. Increase efficiency by managing processes, resources and technologies to ensure the smooth flow of operations to meet cost, quality, controls and delivery targets. Requires working with individuals and teams from development through implementation across organizations. Must have skills : Microsoft Hyper-V Server, Microsoft System Center Virtual Machine Manager (SCVMM) Good to have skills : NAMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Software Configuration Lead, you will ensure the product delivery and integrity during the overall product lifecycle. Increase efficiency by managing processes, resources and technologies to ensure the smooth flow of operations to meet cost, quality, controls and delivery targets. Requires working with individuals and teams from development through implementation across organizations. Roles & Responsibilities:- Expected to be an SME.- Collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Lead the configuration management process.- Implement best practices for software configuration.- Ensure compliance with configuration management policies. Professional & Technical Skills: - Must To Have Skills: Proficiency in Microsoft Hyper-V Server, Microsoft System Center Virtual Machine Manager (SCVMM).- Strong understanding of virtualization technologies.- Experience in managing virtualized environments.- Knowledge of configuration management tools.- Ability to troubleshoot configuration issues. Additional Information:- The candidate should have a minimum of 5 years of experience in Microsoft Hyper-V Server.- This position is based at our Bengaluru office.- A 15 years full time education is required. Qualification 15 years full time education

Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : Microsoft Intune Good to have skills : NAMinimum 2 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Tech Support Practitioner, you will serve as a vital link between clients and the systems or applications they utilize. Your typical day will involve engaging with clients to understand their needs, addressing their concerns, and ensuring that our world-class systems operate seamlessly. You will leverage your exceptional communication skills to provide clarity and support, while also utilizing your deep product knowledge to design effective resolutions for any issues that arise. Your commitment to quality will be evident in every interaction, as you strive to enhance the client experience and maintain system integrity. Roles & Responsibilities:- Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work related problems.- Assist in the development and implementation of support processes to enhance service delivery.- Provide training and guidance to junior team members to foster their professional growth. Professional & Technical Skills: - Must To Have Skills: Proficiency in Microsoft Intune.- Good To Have Skills: Experience with mobile device management solutions.- Strong understanding of application support and troubleshooting methodologies.- Familiarity with system integration and data synchronization processes.- Ability to analyze and interpret technical documentation and user requirements. Additional Information:- The candidate should have minimum 2 years of experience in Microsoft Intune.- This position is based at our Bengaluru office.- A 15 years full time education is required. Qualification 15 years full time education

Role & responsibilities Provide phone, email, remote, and in-person support to troubleshoot various technical problems. Installing, configuring & troubleshooting issues and follow up until resolved related to Hardware, Software, Windows 11, O365 Products etc., Documenting 1st Level Troubleshooting steps performed, escalating the issues to the appropriate teams if unable to resolve them independently. Managing Laptop/Desktop Inventory and updating in Organization Asset Management Tool Ensure all the Workstations are complaint as per the Organization Standards to meet Department KPI Score and SLA Internet Link Monitoring and resolving issues with the coordination with respective ISP Vendor(s) Placing orders via SC and Invoice Processing in SAP (Organization will provide training) Required Skills Technical Skills Win11, O365 Softwares, SCCM Client, Antivirus, Proficiency in Excel (must) etc., Android and iOS will be and added advantage. Problem-solving skills - Strong problem-solving skills help resolve these problems in a timely manner without breaching SLA. Communication skills – Good communication skills in English & Hindi (must) and local languages. Teamwork skills - effectively collaborating with other teammates and supporting them as and when required. Travel – Travel to various sites to any part of India as and when required. Training Abilities - Skills to educate non-technical users on utilizing technology. Time Management - Prioritize and handle high volumes of support request and other task. Preferred candidate profile

The Citrix Admin / Sr. Citrix Admins primary duties include Administration of Citrix XenDesktop environment, including Provisioning Server, MCS, XenApp, UPM, WEM , VMware, Virtual app, and Desktop. Understanding and hands on Citrix Architecture & design. ESSENTIAL JOB RESPONSIBILITIES: Primary Responsibilities. Administration of a Citrix XenDesktop environment, including Provisioning Server, XenApp, MCS, WEM, NS, Citrix Cloud. Administration support to VMware infrastructure, hands on experience on management of VMware ESX and ESXi as part of Citrix Administration. Monitor systems performance. Experience on Citrix Director, Monitoring tools like SolarWinds, Orion, Vrops etc. Experience about integration of 3rd party systems or applications required to support the business. Administration of various supporting applications respective to Citrix, including Qualys, Crowd strike, Splunk on VDIs. Follow and support IT business processes including Incident management, change management, Problem management. Good to have knowledge on disaster recovery and business continuity. Very good understanding on compliance with hands on experience on Citrix server maintenance, Patching tools like Tanium, sccm etc. knowledge on disaster recovery and business continuity. Hands on Citrix migration, infra upgrade & deployment of POC per project requirements. Providing L2/L3 level Citrix support. Good understanding of NetScaler, SDX, MPX, VPX etc. hands on experience with L1/L2 support. Other duties as assigned. REQUIREMENTS: Technically sound professional with an experience of almost 6-10 years in the Citrix XenApp, XenDesktop, VMware, PVS, MCS, Citrix Cloud, Windows Server. Maintenance and troubleshooting of Citrix XenApp, XenDesktop , Virtual app and Desktop, PVS, MCS, UPM, WEM, NS. SF, Citrix cloud. Knowledge of Citrix farm management, Session management, printer management, Application publishing/ decommissioning in Citrix farm, Log monitoring/maintenance. Requires Good understanding of Windows Active Directory, Terminal Server, DNS, DHCP and Windows 10,11, thin client. Windows server 2012, 2016, 2019, 2022. Requires skills at customer service and dealing with end users, Vendors. Hands of experiences with sccm / Tanium is must. Professional with ability to properly handle confidential information. Ability to work well independently and in a team environment. Ability to handle multiple tasks, prioritize and meet deadlines. Perform a regular Citrix server monitoring, health checks, maintenance to ensure the environment is stable and available. Create and maintain the standard operating procedure documents as directed. Excellent written and verbal communication skills, Guide Citrix Admins technically in all aspects of end-to-end Citrix support. Coordinate with other support teams including application / Storage /database, network/ monitoring/ Windows to fulfil any Citrix requirements. Knowledge of Multifactor Authentication/2 Factor authentication (MFA/2FA), okta etc.. Knowledge of ITIL Process. 24X7 support exposure, Open to work in night shift/ weekends/ Holidays as per business requirements. Good understanding of User profile solution / AD GPO / UPM / WEM / NetScaler is preferred. Datacenter / Remote System administration skills. Certificate deployment and renewals. Knowledge on ticketing tools like Service now, Jira etc. Current CCA certification. CCP certification is a plus.

Project Role : Infra Tech Support Practitioner Project Role Description : Provide ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms (operating within a defined operating model and processes). Provide hardware/software support and implement technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. Work includes L1 and L2/ basic and intermediate level troubleshooting. Must have skills : Microsoft Intune Good to have skills : NAMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Infra Tech Support Practitioner, you will be responsible for providing ongoing technical support and maintenance of production and development systems and software products, both remote and onsite. You will work on various platforms, implementing technology at the operating system-level and performing basic and intermediate level troubleshooting tasks. Roles & Responsibilities:- Expected to be an SME- Collaborate and manage the team to perform- Responsible for team decisions- Engage with multiple teams and contribute on key decisions- Provide solutions to problems for their immediate team and across multiple teams- Implement technology at the operating system-level- Perform hardware/software support- Troubleshoot at L1 and L2 levels Professional & Technical Skills: - Must To Have Skills: Proficiency in Microsoft Intune- Strong understanding of IT operations- Experience with server and network areas- Knowledge of software solutions/vendors/brands- Hands-on troubleshooting experience Additional Information:- The candidate should have a minimum of 5 years of experience in Microsoft Intune- This position is based at our Bengaluru office- A 15 years full time education is required Qualification 15 years full time education

Project Role : Infra Tech Support Practitioner Project Role Description : Provide ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms (operating within a defined operating model and processes). Provide hardware/software support and implement technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. Work includes L1 and L2/ basic and intermediate level troubleshooting. Must have skills : Microsoft Intune Good to have skills : NAMinimum 2 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Infra Tech Support Practitioner, you will engage in the ongoing technical support and maintenance of production and development systems and software products. Your typical day will involve addressing technical issues, providing solutions, and ensuring the smooth operation of various platforms. You will work both remotely and onsite, collaborating with team members to implement technology at the operating system level across server and network areas. Your role will also include troubleshooting hardware and software issues, ensuring that all configured services operate effectively within defined processes. Roles & Responsibilities:- Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work related problems.- Assist in the documentation of technical processes and procedures to enhance team knowledge.- Provide training and support to junior team members to foster a collaborative environment. Professional & Technical Skills: - Must To Have Skills: Proficiency in Microsoft Intune.- Good To Have Skills: Experience with endpoint management solutions.- Strong understanding of operating system-level support and troubleshooting.- Familiarity with network protocols and configurations.- Experience in managing software deployment and updates. Additional Information:- The candidate should have minimum 2 years of experience in Microsoft Intune.- This position is based at our Gurugram office.- A 15 years full time education is required. Qualification 15 years full time education

Senior Advisor Technical Support Pune Only Graduates Can Apply NOTE - Looing Only For Immediate Joiner Must Have 1+ Yrs of Exp as a Technical Support on Papers (Mandate) LOOKING ONLY FOR IMMEDIATE JOINERS 1 Yr of International BPO On Papers (Mandate) CTC Up to 8 LPA( Depending Upon Last 25 % - 35 % Hike ) Top Most MNC in PUNE Opportunity to work in a fast-paced, international work environment Excellent communication skills in English (both verbal and written) Willingness to work in rotational shifts and on rotational offs Interested in Joining? Call HR Ankita : +91 8840819455 Email: ankita2.jobfinder@gmail.com Please share this opportunity with friends who are actively looking for jobs!

Experienced Data Analyst skilled in Python, Tableau, and Power BI with exposure to Intune/SCCM. Strong in IT/endpoint data reporting, compliance insights, and dashboarding. Suitable for hybrid Pune-based UEM analytics roles. Required Candidate profile Looking for a Data Analyst with experience in IT systems or Intune/SCCM. Must know Python, Tableau/Power BI. UEM or endpoint data experience is a plus.

We are seeking an experienced SCCM Engineer to join our IT Infrastructure team. The ideal candidate will have deep expertise in SCCM , infrastructure management, Windows workstation patching , and software distribution. You will play a critical role in managing, maintaining, and optimizing endpoint management solutions, ensuring secure and efficient deployment across the enterprise. Key Responsibilities: Manage and maintain SCCM infrastructure for patch management, software distribution, and operating system deployment. Execute Windows workstation patching and maintain compliance with security policies. Develop and manage OSD (Operating System Deployment) images for Windows 10/11 . Support migration and upgrade processes to Windows 11 . Perform software packaging and distribution using SCCM and Intune . Implement and manage Intune Autopilot , Conditional Access policies , and compliance settings . Conduct server patching , SQL patching , and maintain patch compliance across the environment. Develop SQL reports and dashboards for monitoring patch status and deployment metrics. Write and maintain PowerShell scripts for automation and administration tasks. Ensure timely remediation of vulnerabilities via patching and endpoint configurations. Required Skills and Qualifications: Proven hands-on experience with SCCM/MECM in an enterprise environment. Strong understanding of Windows infrastructure and endpoint lifecycle management. Experience with software distribution and Windows patch management . Solid experience with Intune for endpoint management, including Autopilot and Conditional Access policies . Experience with OSD , Windows 11 upgrades , and imaging tools. Familiarity with server and SQL patching procedures. Proficiency in PowerShell scripting for automation and reporting. Experience creating and maintaining SQL-based reports . Preferred Qualifications: Microsoft certifications (e.g., MCSA , MCSE , MD-102 ). Experience in hybrid environments involving both SCCM and Intune . Familiarity with compliance and security best practices. Mandate Skills SCCM, Infra, Software distribution, Windows workstation patching Other skills : Imaging, Windows 11, OSD migration, Intune Auto pilot, Intune Conditional policy, Server patching , SQL patching , SQL reporting, PowerShell, Patching with Intune, Software distribution with Intune.

Mandatory Skills: Microsoft Lync SFB Server Admin. Experience5-8 Years.