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5.0 years

0 Lacs

Kolkata, West Bengal, India

On-site

At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all. Salesforce Senior Developer Experience: Total : 5+ Years Relevant : 3+ Years Responsibilities: Meet with clients to determine business, functional and technical requirements and participate in application design, configuration, testing and deployment Perform configuration and customization of the Salesforce.com platform. Participate in efforts to develop and execute testing, training and documentation Participate in the sales cycle as needed (solution definition, pre-sales, estimating and project planning) Willing to be hands-on in producing tangible deliverables (requirements specifications, design deliverables, status reports, project plans) Proactively engage on continuous improvement efforts for application design, support, and practice development efforts. Provide technical assistance and end user troubleshooting for bug fixes, enhancements, and “how-to” assistance. Performs regular reviews on implementation done by less experienced developers and offer feedback and suggestions for those codes Mentors the junior and mid-level developers of the team, and can designate tasks to team members in a balanced and effective manner Sets up a development environment on their own, and has the ability to mentor a team of junior developers Independently communicate with both client technical teams and business owners as needed during the design and implementation Knowledge and Skill: 3+ years of experience working on Salesforce platforms At least Salesforce certification “Salesforce Platform Developer I” Direct experience working on CRM projects for middle market and enterprise size companies Working knowledge and experience with complex business systems integration as well as object-oriented design patterns and development Software engineering skills with Force.com Platform (Apex, LWC, SOQL, Unit Testing) Experience in core web technologies including HTML5, JavaScript and jQuery Demonstrated experience and knowledge of relational databases, data modelling, and ETL tools Experience with web services (REST & SOAP, JSON & XML, etc) Experience with Agile development methodologies such as SCRUM Excellent organizational, verbal and written communication skills EY | Building a better working world EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets. Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate. Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.

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5.0 years

0 Lacs

Kolkata, West Bengal, India

On-site

At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all. Salesforce Senior Developer Experience: Total : 5+ Years Relevant : 3+ Years Responsibilities: Meet with clients to determine business, functional and technical requirements and participate in application design, configuration, testing and deployment Perform configuration and customization of the Salesforce.com platform. Participate in efforts to develop and execute testing, training and documentation Participate in the sales cycle as needed (solution definition, pre-sales, estimating and project planning) Willing to be hands-on in producing tangible deliverables (requirements specifications, design deliverables, status reports, project plans) Proactively engage on continuous improvement efforts for application design, support, and practice development efforts. Provide technical assistance and end user troubleshooting for bug fixes, enhancements, and “how-to” assistance. Performs regular reviews on implementation done by less experienced developers and offer feedback and suggestions for those codes Mentors the junior and mid-level developers of the team, and can designate tasks to team members in a balanced and effective manner Sets up a development environment on their own, and has the ability to mentor a team of junior developers Independently communicate with both client technical teams and business owners as needed during the design and implementation Knowledge and Skill: 3+ years of experience working on Salesforce platforms At least Salesforce certification “Salesforce Platform Developer I” Direct experience working on CRM projects for middle market and enterprise size companies Working knowledge and experience with complex business systems integration as well as object-oriented design patterns and development Software engineering skills with Force.com Platform (Apex, LWC, SOQL, Unit Testing) Experience in core web technologies including HTML5, JavaScript and jQuery Demonstrated experience and knowledge of relational databases, data modelling, and ETL tools Experience with web services (REST & SOAP, JSON & XML, etc) Experience with Agile development methodologies such as SCRUM Excellent organizational, verbal and written communication skills EY | Building a better working world EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets. Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate. Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.

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4.0 years

0 Lacs

Kolkata, West Bengal, India

On-site

At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all. What You'll Do Develop and enhance complex Salesforce B2B Commerce solutions for our enterprise-level clients. Collaborate with internal teams and client stakeholders to gather requirements, define specifications, architect solutions, develop features, and plan timelines for key project deliverables. Design and build responsive buyer experiences on Salesforce Communities or similar storefront platforms. Leverage your understanding of Salesforce B2B Commerce features, including product catalogs and storefront associations, to deliver effective solutions. Contribute to the creation of solution designs based on business needs. Tailor out-of-the-box Salesforce B2B Commerce workflows to meet specific client requirements. Utilize Salesforce Metadata to customize Salesforce B2B Commerce functionality. Participate in code reviews, manage pull requests, and follow DevOps principles. Troubleshoot and resolve technical challenges related to commerce and digital experience implementations. Apply your knowledge of system design and design patterns in practical scenarios. Establish and enforce best practices to ensure the performance and scalability of the commerce platform. As a Senior Developer, you will be involved in hiring, mentoring, and training junior development staff. What We're Looking For More than 4 years of experience as a Salesforce Developer, with a strong grasp of Apex, LWC, and Aura/VF. Solid foundation in HTML, JavaScript, and CSS, specifically within the context of LWC for building Salesforce B2B Commerce implementations. Proven experience integrating Salesforce B2B Commerce with various external systems like ERP, CRM, PIM and Payment gateways Hands-on experience with data management, including using tools like dataloader.io and the Salesforce Data Loader. In-depth knowledge of the B2B Commerce Cloud architecture, data models, customization options, and extension capabilities. Strong written and verbal communication skills. B2B Commerce Cloud accreditation is desirable but not mandatory. EY | Building a better working world EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets. Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate. Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.

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0 years

0 Lacs

New Delhi, Delhi, India

On-site

About StarClinch: StarClinch is a dynamic and innovative platform revolutionizing the entertainment and event management industry. We connect clients with artists, performers, and event professionals, creating unforgettable experiences. At StarClinch, creativity meets technology to deliver user-centric solutions. Location: Okhla Phase 2, New Delhi (On-site) Timings: 11:30am to 8:30pm Working days: Monday to Saturday (The last Saturday of the every month is off) Budget: Upto 4LPA Job Responsibilities: Engage with potential clients through phone and email, guiding them from the initial contact phase to qualification. Drive revenue by effectively pitching our services and converting prospects into sales. Achieve and exceed assigned targets, contributing to the sales pipeline. Respond promptly to assigned leads within a 24-hour turnaround time. Be open to performance measurement based on weekly, monthly, and quarterly metrics. Learn and become proficient in using Customer Relationship Management (CRM) tools. Take full ownership of meeting periodic sales targets. Requirements: Passion for the event industry and artist management space. Strong communication and negotiation skills. A proactive and smart approach to work. Adaptability to shifting priorities in a dynamic environment. Ability to initiate conversations, build relationships, and network effectively. Familiarity with CRM tools (e.g., PipeDrive, Salesforce, Zoho) is a plus but not mandatory.

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6.0 years

0 Lacs

Bengaluru, Karnataka, India

On-site

About Us “Capco, a Wipro company, is a global technology and management consulting firm. Awarded with Consultancy of the year in the British Bank Award and has been ranked Top 100 Best Companies for Women in India 2022 by Avtar & Seramount . With our presence across 32 cities across globe, we support 100+ clients across banking, financial and Energy sectors. We are recognized for our deep transformation execution and delivery. WHY JOIN CAPCO? You will work on engaging projects with the largest international and local banks, insurance companies, payment service providers and other key players in the industry. The projects that will transform the financial services industry. MAKE AN IMPACT Innovative thinking, delivery excellence and thought leadership to help our clients transform their business. Together with our clients and industry partners, we deliver disruptive work that is changing energy and financial services. #BEYOURSELFATWORK Capco has a tolerant, open culture that values diversity, inclusivity, and creativity. CAREER ADVANCEMENT With no forced hierarchy at Capco, everyone has the opportunity to grow as we grow, taking their career into their own hands. DIVERSITY & INCLUSION We believe that diversity of people and perspective gives us a competitive advantage. Location- Bangalore/Pune Work Mode - Hybrid Shift: 12.30 PM - 9.30 PM IST Experience - 6+ Years Role Description Understanding of Investment banking /Capital Market Portfolio Management, Trading, Compliance. Trade Lifecycle, FIX Protocol , Order Management System and Order Execution System, experience in Equity Derivative, Options, Futures, Bonds, Debt etc. asset types. Experience in Derivatives trading & electronic exchange connectivity, FIX Protocol connectivity, DMA, ALGO & Structure Orders, SWAP, Strategy orders. testing experience on Front office trading applications Working experience on API Testing -SOAP and REST Assured, Familiarity with BitBucket/GIT Working experience with DevOps-Jenkins and Postman, TestNG, Teamcity, etc. Experience in Agile Scrum methodology, Project analysis/planning, requirement management for various phases of project, CIT, SIT, UAT and Post-UAT support, Impact Testing & Root Cause Analysis Experience in Test Engineer for projects in BFSI and Automotive Segment, mainly Investment Banking- Capital Markets, Salesforce CRM (SFDC), Internet - Corporate banking. Knowledge of SDLC Concepts & QA processes like Test Plan, Test Scenarios and Bug Tracking (ALM & JIRA).

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0 years

0 Lacs

Bengaluru, Karnataka, India

On-site

A "Contract Admin Support " role combines data management with contract administration, ensuring accurate and organized data related to contracts . This role involves maintaining databases, managing work orders, and ensuring compliance with contractual obligations. It is an administrative position within our Contract Administration team. Key Responsibilities: Data Management: Maintain accurate records of contracts, work orders, and related documentation within databases and ERP systems. Contract Administration: Support the Contracts team in creating, managing, and administering work orders, contractor databases, and contractual documentation. Compliance: Ensure that all contractual obligations are met and that documentation is accurate and up to date. Data Entry and Accuracy: Enter and maintain data accurately, ensuring data integrity and consistency. Record Keeping: Maintain organized and accessible records of contracts, work orders, and related documents. Collaboration: Support project teams in ensuring timely completion of contractual tasks and communicate effectively with stakeholders. Required Skills: Data Management: Strong data management skills, including experience with databases, ERP/Data systems like Salesforce and record-keeping. Communication: Excellent written and verbal communication skills for interacting with stakeholders and project teams. Analytical Skills: Ability to analyze data, identify trends, and support informed decision-making. Organizational Skills: Strong organizational skills to manage and maintain records effectively. Attention to Detail: Accuracy and attention to detail are crucial for ensuring data integrity. Knowledge of Contract Law and Regulations: An understanding of contract law and industry-specific regulations is beneficial. Problem-Solving: Ability to identify and resolve problems related to contract data and administration. Educational Background and Experience: A bachelor’s degree, Bachelor of Law (LLB) is preferred but not mandatory. 2-3 Yrs experience in data management, contract administration, or related roles Experience working with Salesforce Contract Module

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6.0 years

0 Lacs

Bengaluru, Karnataka, India

On-site

About Us “Capco, a Wipro company, is a global technology and management consulting firm. Awarded with Consultancy of the year in the British Bank Award and has been ranked Top 100 Best Companies for Women in India 2022 by Avtar & Seramount . With our presence across 32 cities across globe, we support 100+ clients across banking, financial and Energy sectors. We are recognized for our deep transformation execution and delivery. WHY JOIN CAPCO? You will work on engaging projects with the largest international and local banks, insurance companies, payment service providers and other key players in the industry. The projects that will transform the financial services industry. MAKE AN IMPACT Innovative thinking, delivery excellence and thought leadership to help our clients transform their business. Together with our clients and industry partners, we deliver disruptive work that is changing energy and financial services. #BEYOURSELFATWORK Capco has a tolerant, open culture that values diversity, inclusivity, and creativity. CAREER ADVANCEMENT With no forced hierarchy at Capco, everyone has the opportunity to grow as we grow, taking their career into their own hands. DIVERSITY & INCLUSION We believe that diversity of people and perspective gives us a competitive advantage. Location- Bangalore/Pune Work Mode - Hybrid Shift: 12.30 PM - 9.30 PM IST Experience - 6+ Years Role Description Understanding of Investment banking /Capital Market Portfolio Management, Trading, Compliance. Trade Lifecycle, FIX Protocol , Order Management System and Order Execution System, experience in Equity Derivative, Options, Futures, Bonds, Debt etc. asset types. Experience in Derivatives trading & electronic exchange connectivity, FIX Protocol connectivity, DMA, ALGO & Structure Orders, SWAP, Strategy orders. testing experience on Front office trading applications Working experience on API Testing -SOAP and REST Assured, Familiarity with BitBucket/GIT Working experience with DevOps-Jenkins and Postman, TestNG, Teamcity, etc. Experience in Agile Scrum methodology, Project analysis/planning, requirement management for various phases of project, CIT, SIT, UAT and Post-UAT support, Impact Testing & Root Cause Analysis Experience in Test Engineer for projects in BFSI and Automotive Segment, mainly Investment Banking- Capital Markets, Salesforce CRM (SFDC), Internet - Corporate banking. Knowledge of SDLC Concepts & QA processes like Test Plan, Test Scenarios and Bug Tracking (ALM & JIRA).

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5.0 - 10.0 years

10 - 15 Lacs

Hyderabad

Work from Office

Job Title: Sales Coordinator Reports to: Senior Director Location: Hyderabad Job Summary: Were seeking a highly organized and detail-oriented Sales Coordinator to support our sales team in driving business growth in the IT infrastructure and managed services space. The successful candidate will be responsible for coordinating sales activities, managing sales-related administrative tasks, and ensuring seamless communication between sales teams, customers, and internal stakeholders. Key Responsibilities: 1. Sales Support: - Coordinate sales activities, including scheduling meetings, demos, and calls. - Prepare sales materials, such as presentations, proposals, and quotes. - Ensure accurate and timely delivery of sales-related documents. 2. Customer Relationship Management: - Update CRM systems with accurate customer information and sales activity data. - Manage customer communication, including emails, calls, and meetings. 3. Sales Administration: - Manage sales-related paperwork, including contracts, orders, and invoices. - Coordinate with internal teams, such as finance and operations, to ensure smooth sales process. 4. Data Management: - Maintain accurate and up-to-date sales data, including customer information and sales performance metrics. - Provide sales analytics and insights to support sales strategy and decision-making. 5. Communication: - Ensure effective communication between sales teams, customers, and internal stakeholders. - Respond to customer inquiries and resolve issues in a timely and professional manner. Requirements: - 5-10 years of experience in sales coordination or a similar role. - Strong organizational and time management skills. - Excellent communication and interpersonal skills. - Proficiency in CRM systems, such as Microsoft dynamics/Zoho/Salesforce or similar. - Ability to work in a fast-paced environment and prioritize multiple tasks. Nice to Have: - Experience in the IT infrastructure and managed services industry. - Knowledge of sales processes and methodologies. - Familiarity with sales analytics and reporting tools. What We Offer: - Competitive salary and benefits package. - Opportunity to work with a dynamic and growing organization. - Collaborative and supportive team environment. If youre a motivated and detail-oriented individual with excellent communication skills, wed love to hear from you!

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7.0 - 11.0 years

4 - 8 Lacs

Hyderabad

Work from Office

Skill required: Order Management - Order Management Designation: Sales Operations Specialist Qualifications: Any Graduation Years of Experience: 7 to 11 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do Transforming sales to become a future-ready and digital B2B revenue engine.The team helps assess, design, build and implement best practices on process, organization, and technology to create, execute, and run a collaborative sales and support roles.Assess, design, build and Implement best practices on process, organization, and technology for Order Management from Order Creation to Order Fulfillment, financial settlement including order prioritization, purchase order receipt, invoice matching, inventory availability and promise, accuracy and fulfillment, provisioning of services and activation of billing. Includes Distributed Order Management for both on-line and physical network management. What are we looking for "- Domain experience in sales operations, sales enablement, sales excellence, or a similar role within a fast-paced, dynamic environment.- Strong understanding of sales principles and methodologies- Expertise in managing sales operations back office processes with knowledge of operations processes, tools and technology.- Strong understanding of Order management activities like Order booking, billing, adjustments, allocation, fullfilment- Excellent analytical skills to interpret data and identify trends- Proven experience in customer service and complaint resolution- Technical knowledge of products and systems within the company s product line- Proficiency in Microsoft Office Suite and CRM systems- Leadership and team management abilities- Excellent communication and interpersonal skills""- Ability to establish strong client relationship- Ability to manage multiple stakeholders- Adaptable and flexible- Agility for quick learning- Negotiation skills- Process-orientation- Collaboration and interpersonal skills"Varisense, Anaplan, Calidus Roles and Responsibilities: "A Order Management Team Lead is responsible for overseeing the day-to-day operations of a team processing Order management activities, ensuring efficient claim evaluation, accurate data management, and timely resolution of customer Requests, all while adhering to company Order management policies and procedures; they lead the team in analyzing warranty data to identify trends, communicate with internal stakeholders, and implement process improvements to minimize warranty costs. Key Responsibilities:Team Management:Lead and motivate a team of specialists, assigning tasks, monitoring performance, and providing coaching and development opportunities. Conduct regular team meetings to discuss performance metrics, identify challenges, and share best practices. Ensure team adherence to established guidelines and procedures. Order management activities:Order booking for the requests received and validated.Billing for recurring orders and invoicing.Booking adjustments and credit/rebill activities.Booking allocation basis the demand and fullfilment of the orders. Data Analysis and Reporting:Track and analyze warranty data to identify trends, recurring issues, and potential areas for product improvement. Generate regular reports on warranty claim volume, cost, and resolution times for management review. Collaborate with product development and quality assurance teams to address identified warranty concerns. Customer Service:Act as the primary point of contact for customer inquiries, providing clear and timely information. Process Improvement:Identify opportunities to streamline order management processing and improve operational efficiency. Develop and implement new procedures to optimize warranty claim handling and minimize costs." Qualification Any Graduation

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7.0 - 12.0 years

13 - 18 Lacs

Ahmedabad

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Project Role : Application Architect Project Role Description : Provide functional and/or technical expertise to plan, analyze, define and support the delivery of future functional and technical capabilities for an application or group of applications. Assist in facilitating impact assessment efforts and in producing and reviewing estimates for client work requests. Must have skills : SAP MM Materials Management Good to have skills : NAMinimum 7.5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Architect, you will provide functional and/or technical expertise to plan, analyze, define, and support the delivery of future functional and technical capabilities for an application or group of applications. You will also assist in facilitating impact assessment efforts and in producing and reviewing estimates for client work requests. Roles & Responsibilities:- Expected to be an SME- Collaborate and manage the team to perform- Responsible for team decisions- Engage with multiple teams and contribute on key decisions- Provide solutions to problems for their immediate team and across multiple teams- Lead the design and implementation of complex solutions- Conduct regular reviews and provide feedback to team members Professional & Technical Skills: - Must To Have Skills: Proficiency in SAP MM Materials Management- Strong understanding of supply chain processes- Experience in SAP MM configuration and customization- Knowledge of integration with other SAP modules- Hands-on experience in SAP MM implementation projects Additional Information:- The candidate should have a minimum of 7.5 years of experience in SAP MM Materials Management- This position is based at our Bengaluru office- A 15 years full-time education is required Qualification 15 years full time education

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3.0 - 8.0 years

5 - 9 Lacs

Pune

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Project Role : Application Developer Project Role Description : Design, build and configure applications to meet business process and application requirements. Must have skills : Salesforce B2B Commerce Good to have skills : NAMinimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Developer, you will be responsible for designing, building, and configuring applications to meet business process and application requirements in Mumbai. Roles & Responsibilities:- Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work related problems.- Develop and implement Salesforce B2B Commerce solutions.- Collaborate with cross-functional teams to gather and understand business requirements.- Customize and configure Salesforce B2B Commerce platform based on project needs.- Provide technical expertise and support during the development lifecycle.- Conduct code reviews and ensure best practices are followed. Professional & Technical Skills: - Must To Have Skills: Proficiency in Salesforce B2B Commerce.- Strong understanding of Salesforce platform capabilities.- Experience with Salesforce configuration and customization.- Hands-on experience in developing Salesforce B2B Commerce solutions.- Knowledge of Salesforce integration with other systems. Additional Information:- The candidate should have a minimum of 3 years of experience in Salesforce B2B Commerce.- This position is based at our Mumbai office.- A 15 years full time education is required. Qualification 15 years full time education

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7.0 - 11.0 years

4 - 8 Lacs

Hyderabad

Work from Office

Skill required: Sales Support - Sales Enablement Designation: Sales Operations Specialist Qualifications: Any Graduation Years of Experience: 7 to 11 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do Transforming sales to become a future-ready and digital B2B revenue engine.Supporting the sales for License , training , pricing , budgeting and negotiation - Backend supportEquip sales teams with the right content, training, and data to drive sales activity. What are we looking for "- Domain experience in sales operations, sales enablement, sales excellence, or a similar role within a fast-paced, dynamic environment.- Strong understanding of sales principles and methodologies- Expertise in managing sales operations back office processes with knowledge of operations processes, tools and technology.- Result oriented leader managing teams of 20+ HC working in remote and hybrid environment.- Partnered with marketing, product development, and customer service teams to ensure alignment and support sales initiatives.- Excellent leadership and team management skills, with the ability to motivate and develop a high-performing sales operations team.Experience working against assigned revenue targets and driving sustainable growthExperience motivating, inspiring, and driving teams to achieve sustainable growth.""- Ability to establish strong client relationship- Ability to manage multiple stakeholders- Adaptable and flexible- Agility for quick learning- Negotiation skills- Process-orientation- Collaboration and interpersonal skills"ERP Skills: Salesforce, SAP (S4 Hana)Optional:Certification in Six Sigma, PMPi or experienceAdditional skills (preferred):Sales Planning and administration Roles and Responsibilities: "- Lead and mentor a team of Sales support analysts, providing guidance on sales opportunity and pipeline.- Set clear performance goals and KPIs for the team, regularly reviewing and assessing progress to ensure targets are met.- Facilitate ongoing training and development to enhance team skills, stay updated on industry trends, and adopt best practices.- Foster a collaborative, motivated team environment focused on achieving both individual and group success.- Drive revenue growth by identifying opportunities for cross-selling, upselling, and enhancing existing client accounts through innovative digital strategies.- Work closely with the sales and account management teams to align campaign goals with client objectives and maximize ROI.- Collaborate with the analytics teams to execute high- impact insights.- administer day to day operations and provide visibility of daily performance to Operations leaders.- Provide strategic insights and recommendations to clients, aimed at process improvements to streamline workflow, optimize resource allocation, and enhance overall efficiency.- Implement and promote the use of automation tools to increase productivity, reduce manual work, and drive sales pipeline efficiency." Qualification Any Graduation

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5.0 - 8.0 years

4 - 8 Lacs

Mumbai

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Skill required: Marketing Operations - Salesforce Marketing Cloud Designation: Campaign Management Sr Analyst Qualifications: Any Graduation Years of Experience: 5 to 8 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do The SFMC Senior Analyst will support campaign delivery by managing segmentation, automation, and platform execution activities. You will play a key role in translating campaign logic into technical setups and ensuring quality and timeliness of marketing outputs.Key Responsibilities:Implement and monitor campaigns in SFMC using Journey Builder and Automation Studio.Write and optimize SQL queries and AMPscript for personalization and targeting.Work with business analysts and creative teams to ensure proper setup and testing.Conduct QA and troubleshoot issues in data or execution.Support documentation and reporting of campaign performance.3+ years of experience in campaign execution with 2+ years in SFMC.Solid experience with Data Extensions, AMPscript, and SQL.Ability to work independently with minimal supervision.Detail-oriented with a strong sense of ownership.Salesforce certification is a plus.Design, implement, develop & manage Salesforce Marketing Cloud. A CRM platform that allows to create and manage marketing relationships and campaigns with customers. It is an integrated solutions for customer journey management, email, mobile, social, web personalization, advertising, content creation and mgmt and data analysis. Custom scripting languages used to personalize landing pages, create applications, construct cross-channel templates or layouts. What are we looking for Campaign ManagementMicrosoft SQL ServerMySQLSalesforce Marketing Cloud Journey BuilderAdaptable and flexibleProblem-solving skillsAbility to work well in a teamAbility to handle disputesAbility to manage multiple stakeholders Roles and Responsibilities: In this role you are required to do analysis and solving of increasingly complex problems Your day to day interactions are with peers within Accenture You are likely to have some interaction with clients and/or Accenture management You will be given minimal instruction on daily work/tasks and a moderate level of instruction on new assignments Decisions that are made by you impact your own work and may impact the work of others In this role you would be an individual contributor and/or oversee a small work effort and/or team Please note that this role may require you to work in rotational shifts Qualification Any Graduation

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15.0 - 20.0 years

5 - 9 Lacs

Hyderabad

Work from Office

Project Role : Application Developer Project Role Description : Design, build and configure applications to meet business process and application requirements. Must have skills : SAP FI CO Finance Good to have skills : NAMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Developer, you will design, build, and configure applications to meet business process and application requirements. A typical day involves collaborating with various teams to understand their needs, developing solutions, and ensuring that applications function seamlessly to support business operations. You will engage in problem-solving activities and contribute to the overall success of projects by leveraging your expertise in application development. Roles & Responsibilities:- Expected to be an SME.- Collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Facilitate knowledge sharing sessions to enhance team capabilities.- Monitor project progress and ensure alignment with business objectives. Professional & Technical Skills: - Must To Have Skills: Proficiency in SAP FI CO Finance.- Strong understanding of financial processes and reporting.- Experience with application development methodologies.- Ability to troubleshoot and resolve application issues effectively.- Familiarity with integration processes between SAP modules. Additional Information:- The candidate should have minimum 5 years of experience in SAP FI CO Finance.- This position is based at our Hyderabad office.- A 15 years full time education is required. Qualification 15 years full time education

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5.0 - 8.0 years

11 - 15 Lacs

Hyderabad

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Skill required: Pursuit Services - Content management Designation: Solution Architecture Senior Analyst Qualifications: Any Graduation Years of Experience: 5 to 8 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do Transforming sales to become a future-ready and digital B2B revenue engine.Drafting the proposals , bid management , pricing , budgeting and negotiationOrganize, categorize and publish content and information using specific tools and channels, for use by different groups and individuals within the organization. What are we looking for "Technical Skills: Strong understanding of technology trends and best practices. Has a understanding of process automation tools and techniques. Experience working on various cloud technologies and platforms like Salesforce, SAP, ServiceNow and other ERPs/CRMsExperience with data analytics tools and techniques. Soft Skills: Excellent communication, interpersonal, and presentation skills. Strong problem-solving and analytical skills. Ability to work independently and as part of a team. Ability to manage multiple tasks and priorities. Strong organizational and time management skills. ""- Ability to establish strong client relationship- Ability to manage multiple stakeholders- Adaptable and flexible- Collaboration and interpersonal skills- Problem-solving skills" Roles and Responsibilities: "This role is responsible for ensuring that Business Process Outsourcing (BPO) teams have the necessary technology skills, tools, and processes to effectively perform their tasks and achieve business goals. This includes identifying technology enablement needs, developing and delivering training programs, providing technical support, and implementing new technologies to improve efficiency and effectiveness. Key Responsibilities:Technology Needs Assessment:Identify technology gaps and opportunities within BPO processes. Collaborate with BPO teams and stakeholders to understand their technology needs and challenges. Conduct regular technology audits and assessments to identify areas for improvement. Technology Enablement Planning and Implementation:Develop and implement technology enablement plans and strategies to address identified needs. Design and deliver training programs to equip BPO teams with the necessary technology skills. Provide technical support and guidance to BPO teams on the use of new technologies. Identify and implement new technologies to improve BPO processes and efficiency. Process Automation and Optimization:Identify opportunities for automating repetitive tasks and processes. Work with technology and transformation teams to implement solutions for process automation. Monitor and optimize BPO processes to ensure efficiency and effectiveness. Data Analytics and Reporting:Support the use of data analytics tools and techniques within BPO processes. Develop and implement data reporting and dashboards to track key performance indicators (KPIs). Analyze data to identify trends and opportunities for improvement. Collaboration and Communication:Collaborate with BPO teams, IT departments, and other stakeholders to ensure effective technology enablement. Communicate technology updates and best practices to BPO teams. Maintain clear and consistent communication with all stakeholders. Continuous Improvement:Stay up-to-date with the latest technology trends and best practices. Continuously seek ways to improve technology enablement programs and processes. Propose and implement improvements based on feedback and data analysis. " Qualification Any Graduation

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7.0 - 11.0 years

4 - 8 Lacs

Hyderabad

Work from Office

Skill required: Partner Onboarding & Enablement - Oral Communications Designation: Sales Operations Specialist Qualifications: Any Graduation Years of Experience: 7 to 11 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do Transforming sales to become a future-ready and digital B2B revenue engine.The team helps assess, design, build and implement best practices on process, organization, and technology to create, execute, and run a collaborative sales and support roles.Ability to verbally engage in a concise manner with stakeholders to share opinions or information to convey meaning, construct shared understanding, or promote action. What are we looking for "- Domain experience in sales operations, sales enablement, sales excellence, or a similar role within a fast-paced, dynamic environment.- Strong understanding of sales principles and methodologies- Expertise in managing sales operations back office processes with knowledge of operations processes, tools and technology- Strong understanding of Regulatory policies and procedures, including data protection regulations, GDPR, industry specific compliance requirements- High level of analytical thinking, enabled to assess risks, identify gaps in compliance, and develop effective policies and procedures- Ability to exercise sound ethical judgement crucial in identifying and reporting legal and ethical considerations- Intermediate project management skills- Proficiency in Microsoft Office Suite and CRM systems- Leadership and team management abilities- Excellent communication and interpersonal skills ""- Ability to establish strong client relationship- Ability to manage multiple stakeholders- Adaptable and flexible- Agility for quick learning- Negotiation skills- Process-orientation- Collaboration and interpersonal skills"MS Excel, Salesforce, servicenow, SAP Roles and Responsibilities: "The Business Process Compliance Specialist will ensure that business processes adhere to internal policies, industry standards, and regulatory requirements, by developing risk management systems, maintaining compliance manuals, and training employees. Key Responsibilities:Compliance Assurance:Monitor and audit business processes to ensure compliance with relevant laws, regulations, and internal policies as communicated by the client. Identify potential compliance risks and vulnerabilities. Develop and implement corrective action plans to address identified issues. Process Improvement:Analyze existing business processes to identify areas for improvement and optimization. Propose and implement solutions to enhance efficiency and reduce risks. Develop and maintain process documentation and procedures. Risk Management:Develop and maintain risk management systems and procedures. Conduct risk assessments and identify potential areas of concern. Communicate compliance risks to management and stakeholders. Training and Communication:Develop and deliver training programs to educate employees on compliance requirements and procedures. Stay informed about changes in regulations and industry standards. Communicate compliance information to relevant stakeholders. Auditing and Reporting:Conduct internal compliance audits and prepare reports on findings. Coordinate with external auditors and regulatory agencies as defined by the client. Maintain detailed records of compliance activities and audits. " Qualification Any Graduation

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5.0 - 10.0 years

10 - 14 Lacs

Nagpur

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Project Role : Application Lead Project Role Description : Lead the effort to design, build and configure applications, acting as the primary point of contact. Must have skills : Microsoft Dynamics CRM Technical Good to have skills : NAMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Lead, you will lead the effort to design, build, and configure applications, acting as the primary point of contact. Your day will involve overseeing the application development process and ensuring successful project delivery. Roles & Responsibilities:- Expected to be an SME- Collaborate and manage the team to perform- Responsible for team decisions- Engage with multiple teams and contribute on key decisions- Provide solutions to problems for their immediate team and across multiple teams- Lead the application development process- Ensure successful project delivery- Mentor and guide team members Professional & Technical Skills: - Must To Have Skills: Proficiency in Microsoft Dynamics CRM Technical- Strong understanding of CRM systems- Experience in customizing and configuring Microsoft Dynamics CRM- Knowledge of CRM development best practices- Hands-on experience in CRM integration- Good To Have Skills: Experience with Azure DevOps Additional Information:- The candidate should have a minimum of 5 years of experience in Microsoft Dynamics CRM Technical- This position is based at our Indore office- A 15 years full-time education is required Qualification 15 years full time education

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15.0 - 20.0 years

6 - 10 Lacs

Gurugram

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Project Role : Tech Delivery Subject Matter Expert Project Role Description : Drive innovative practices into delivery, bring depth of expertise to a delivery engagement. Sought out as experts, enhance Accentures marketplace reputation. Bring emerging ideas to life by shaping Accenture and client strategy. Use deep technical expertise, business acumen and fluid communication skills, work directly with a client in a trusted advisor relationship to gather requirements to analyze, design and/or implement technology best practice business changes. Must have skills : SAP BTP Integration Suite Good to have skills : NAMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Tech Delivery Subject Matter Expert, you will drive innovative practices into delivery and bring depth of expertise to various engagements. Your typical day involves collaborating with clients to gather requirements, analyzing business needs, and implementing technology best practices. You will be sought out for your expertise, enhancing the reputation of the organization in the marketplace. By leveraging your technical knowledge and business acumen, you will help shape strategies that bring emerging ideas to life, fostering a trusted advisor relationship with clients and ensuring successful delivery outcomes. Roles & Responsibilities:- Expected to be an SME.- Collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Facilitate knowledge sharing sessions to enhance team capabilities.- Develop and implement best practices for project delivery. Professional & Technical Skills: - Must To Have Skills: Proficiency in SAP BTP Integration Suite.- Strong understanding of integration methodologies and frameworks.- Experience with cloud-based solutions and architecture.- Ability to analyze and optimize business processes.- Familiarity with agile project management principles. Additional Information:- The candidate should have minimum 5 years of experience in SAP BTP Integration Suite.- This position is based at our Gurugram office.- A 15 years full time education is required. Qualification 15 years full time education

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2.0 - 7.0 years

12 - 18 Lacs

Mumbai, Bengaluru, Delhi / NCR

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Expected Notice Period : 30 Days Shift : (GMT+05:30) Asia/Kolkata (IST) Opportunity Type : Remote Placement Type : Full Time Permanent position(Payroll and Compliance to be managed by: Uplers) (*Note: This is a requirement for one of Uplers' client - Uplers) What do you need for this opportunity? Must have skills required: Contract Negotiation, Data Analysis, Business Development, Customer Onboarding, Demo, Domestic It Staffing, Lead Generation, Market Research, Negotiation Uplers is Looking for: Key Responsibilities Market Research & Strategy: Conduct in-depth market research to identify industry trends, competitor strategies, and hiring demands. Use insights to refine sales and outreach strategies. Lead Generation & Prospecting: Identify and engage potential clients through outbound efforts, referrals, and networking. Build a strong and scalable sales pipeline with high-quality leads. Discovery & Demo Calls: Conduct compelling discovery calls to understand client pain points and hiring challenges. Deliver engaging demos or presentations showcasing Uplers value proposition and remote staffing solutions. Client Engagement & Consultation: Understand client hiring needs, business challenges, and present tailored staffing solutions. Sales Pipeline Management: Proactively nurture and manage leads through various sales stages, ensuring a steady flow of opportunities and maximizing conversions. Consultative Selling: Educate clients on the benefits of hiring remote talent and Uplers' unique value proposition. Negotiation & Deal Closure: Handle pricing discussions, contracts, and negotiations to secure new business. Collaboration with Delivery Team: Work closely with the recruitment/delivery team to ensure seamless client onboarding and satisfaction. Performance Tracking: Maintain sales reports, CRM data, and key performance metrics to measure and optimize sales performance. Key Requirements 2-5 years of experience in Business Development, Sales, or IT Staffing & Recruitment. Proven track record of achieving sales targets and generating revenue. Strong understanding of IT/Tech hiring trends and staffing models (Remote, Contract, Permanent). Excellent communication, negotiation, and relationship-building skills. Ability to work in a fast-paced, target-driven environment. Experience with CRM tools like HubSpot, Salesforce, or similar is a plus. Self-motivated and proactive approach to sales and client management. Why Join Uplers? 100% remote work culture with a global team. Opportunity to work with top Indian clients and businesses. Performance-based incentives and career growth opportunities. A dynamic and collaborative work environment. How to apply for this opportunity? Step 1: Click On Apply! And Register or Login on our portal. Step 2: Complete the Screening Form & Upload updated Resume Step 3: Increase your chances to get shortlisted & meet the client for the Interview!

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1.0 - 3.0 years

2 - 5 Lacs

Pune

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ThoughtPad InfoTech is looking for MARKETING Professional to join our dynamic team and embark on a rewarding career journey Researching and brainstorming each stage of the project. Delegating assignments to members of the graphics and advertising departments, as needed. Supervising employees' work, providing direction and clarification, as needed. Ensuring adherence to clients' specifications. Coordinating efforts to ensure that campaigns are completed. Adhering to time and financial restrictions. Tracking changes in consumer engagement following the roll-out of each marketing campaign. Compiling reports detailing the effects exerted by each campaign, and sharing these with clients.

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1.0 - 4.0 years

3 - 6 Lacs

Noida, Mumbai, Chennai

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An extraordinarily talented group of individuals work together every day to drive TNS success, from both professional and personal perspectives. Come join the excellence! Overview Service Transition Coordinator - The STC will be accountable for the transition of internal & customer services including project creation, service provisioning and order management as well as quoting and circuit ordering with telecom carriers. As a STC at TNS, you will be responsible for ensuring that new and existing clients have a Fantastic on-boarding experience. Working side by side with the TNS technical teams, you will lead the service initiation, circuit provisioning, and installation within contracted SLAs. You will work closely with telecommunication providers, exchanges, hardware vendors, etc. to obtain best pricing and services and will be expected to manage the project orders up to functional deployment ensuring accountability and timely delivery. You will follow existing and established new processes and procedures, maintaining a customer service and operational mindset. Responsibilities Work closely with the client and internal team members to define the scope of the implementation project and deliverables and help set overall expectations to the client. Manage the implementation of assigned projects in accordance with service delivery guidelines and client contractual agreements. Interface with all relevant stakeholders on the projects assigned. Assign individual responsibilities, identifying appropriate resources needed and developing a schedule to ensure timely completion of project. Be a single point of contact for TNS customers and Sales during the service implementation and the client transition to TNS. Conduct implementation and project kick off meetings with the customer and internal teams. Ensure adherence to process standards. Maintain report and escalate onboarding projects assigned to you as needed to ensure internal and external customer teams are aware of status. Responsible for issue resolution or escalation in a timely manner. Perform various tasks related to the delivery of products and services to clients. Drive 3rd party vendors and internal teams to completion of service delivery deliverables. Define requirements for standard and custom reporting needs. Perform various tasks related to the delivery of products and services to clients. Perform other job-related functions as required in line with management directions Assist Snr PMs for documentation as direct by line management. Strong organizational, verbal and written communication skills Self-motivated and ability to exercise independent judgment Qualifications Knowledge of Microsoft Office applications including Word, Excel, PowerPoint, Project, Lucidchart, Remedy, Salesforce, SharePoint Ability to establish and maintain effective working relationships with others and be a team player Ability to provide project leadership, coordination, guidance and drive issue resolution Quick thinking and able to work in a fast paced and dynamic environment Ability to respond to frequent pressure to meet deadlines Ability to respond to frequent demands of multiple customers (internal and external) Able to deliver succinct and fact-based communications, both verbally and in writing Able to successfully interface and establish rapport with clients (internal and external) Able to use formal project management skills in planning, tracking, and reporting on project progress Ability to manage multiple projects at the same time Knowledge of datacenters, IT products like servers / routers / switches / firewalls , etc., telecom carrier processes, ordering tools, and technologies used for circuit provisioning and quoting would be an advantage Must be available to work core UK office hours, Monday through Friday, from 1300hrs to 2200hrs IST with the flexibility to work outside of core hours (including weekends) where required. Optional Desired Qualifications: Project Management Professional Certification or Equivalent Certification Education and Certifications: Bachelor s degree and experience in direct customer service or account management ITIL Foundations Certification If you are passionate about technology, love personal growth and opportunity, come see what TNS is all about!

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4.0 - 7.0 years

16 - 20 Lacs

Hyderabad

Work from Office

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Finance Job Details About Salesforce . Description: Salesforce s Quote to Cash (QTC) Enterprise Strategy & Solutions team is hiring a Business Analyst. We re looking for critical thinkers that want to roll up their sleeves and work on some of the most complex and visible projects currently underway. As a member of the Global Business Strategy and Operations organization, Analysts will perform a variety of responsibilities on enterprise level projects to improve and scale our internal Quote-To-Cash operations. We are seeking proactive, self-motivated individuals who are comfortable navigating ambiguity, take initiative, and consistently drive project success with minimal oversight. This role requires close, real-time collaboration with US-based counterparts including Functional Leads, Senior Analysts, Technical Architects, and Product Managers which necessitates aligning with US business hours as per the defined shifts. Responsibilities: Coordinate with Functional Leads and Senior Analysts to understand the future state vision for L2C/QTC processes and features in order to then deliver progressive capabilities towards that end-state in each release. Lead the Business Requirements gathering and documentation process by collaborating with crucial subject matter experts to transform existing processes to drive the future of quoting to our customers. Diagram as-is and to-be business processes using tools like Lucidcharts. Coordinate and lead cross-functional meetings, document decisions & follow-up on actions. Engage with Technical Architects and Product Managers to create innovative, holistic solutions to deliver upon the Business Requirements and future state needs. Project management activities including reporting escalations, tracking requirements delivery, communicating cross-functional dependencies and creating status updates. Act as a subject matter expert for Salesforce internal QTC systems and processes. Develop, document, and maintain a thorough repository and understanding of business rules and process flows. Work with training & engagement specialists to create training materials to ensure successful change management results. Ad-hoc reporting and research activities as project needs dictate. Participating in user acceptance testing (UAT). Required Skills/Experience: Experience with business requirements gathering and documentation / user story experience Excellent interpersonal skills; ability to articulate verbally and in writing; willingness to appropriately debate difficult issues; ability to think quickly; excellent listening skills; organizational skills Ability to excel in a fast-paced environment delivering accuracy while managing ambiguity and deadlines where adaptability is imperative Capacity to identify and understand broader business and financial issues from an end-user s perspective and consider cross-functional and downstream impacts Experience successfully juggling multiple projects and tasks concurrently Extreme attention to detail with an ability to work independently and demonstrate initiative Curiosity in order to extract relevant information from subject matter experts Prior experience as a Business Analyst Preferred Skills/Experience: Experience related to Configure Price Quote, Contract Lifecycle and/or Order Management processes and systems Working knowledge of Lucidcharts or similar process flow documentation software Working knowledge of Smartsheets or other project management software Experience with Salesforce products a plus Exposure to enterprise level, transformational projects Prior experience with New Product Introductions processes, Business Operations, Quote to Cash Operations and/or M&A Operations

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4.0 - 8.0 years

13 - 17 Lacs

Gurugram

Work from Office

Preferred previous experiences: Proven experience in digital analytics and experimentation (CRO), with specific experience analyzing both website (e.g., Google Analytics, Adobe Analytics) and CRM data (ideally within the Salesforce ecosystem). Experience demonstrating the ability to drive initiatives and influence outcomes is valuable. Experience working directly within or closely alongside Product Development teams or within an Agile development environment. Experience in the automotive industry or a similar complex consumer goods/manufacturing sector with a significant digital presence. Insight Generation: Demonstrated ability to translate complex raw data into clear, strategic, and actionable insights that directly address specific business questions and identify growth opportunities within a regional context. Experimentation (CRO): Deep understanding and proven experience in leading the full lifecycle of digital experiments (A/B testing, multivariate testing, personalization, etc.) focused on conversion rate optimization (CRO) and user journey improvement, effectively guiding agency partners in execution and robust analysis. Technical Familiarity: Strong working knowledge of web analytics platforms (e.g., Adobe Analytics, Google Analytics), experimentation platforms (e.g., Optimizely, VWO, Adobe Target, or similar), and their strategic application, integration capabilities, and relationship to CRM systems. Business Acumen: Strong understanding of digital marketing funnels, customer journey mapping, and how digital activities impact key business outcomes like lead generation and sales conversion. Experience applying this understanding to prioritize analytical and experimentation efforts within a specific market or region. Collaboration & Communication: Excellent communication, presentation, and interpersonal skills. Ability to effectively communicate complex findings and recommendations to both technical and non-technical stakeholders, including external agencies, internal product teams (PDOs), global counterparts, and senior regional management . Experience working effectively within a matrixed, regional, or global organizational structure is highly desirable. Analytical Thinking: Strong analytical, problem-solving, and critical thinking skills, with an ability to structure complex problems and derive meaningful insights. Project Management: Ability to manage multiple experiments and analytical initiatives simultaneously, prioritize based on potential regional impact, and effectively feed requirements and findings into product development cycles (ideally within an Agile framework). Data Visualization: Familiarity and experience using data visualization tools such as Power BI, Tableau, Looker, or similar platforms to create dashboards and reports that effectively communicate insights. Strategic Insight Generation: Collaborate closely with our digital analytics agency to access, understand, and synthesize website (specifically ford.com for IMG) and CRM data relevant to the IMG markets. Youll be responsible for going beyond basic reporting to uncover deep, actionable analytical insights about user behavior, journey friction points, and conversion opportunities and proactively identify untapped data sources or analytical approaches relevant to IMG. Global & Regional Collaboration: Actively engage with the Global Digital Analytics and Experimentation (DAE) team to align on overall strategy, leverage global best practices, utilize common tools and platforms, contribute local IMG market insights, and ensure consistency where appropriate. Work collaboratively with other IMG marketing/sales stakeholders and actively contribute regional analytical insights, successful experiment archetypes, and unique market requirements to the global DAE knowledge base. Business & Customer Acumen: Apply your strong understanding of our business goals and the automotive customer journey within the IMG markets to contextualize data findings, ensuring insights are relevant, prioritized based on potential regional impact, and focused on solving real customer pain points in IMG. Experimentation Strategy & Design: Based on your strategic regional insights (informed by local and global data/practices), you will design, prioritize, and develop a roadmap of high-impact digital experiments (like A/B tests, multivariate tests, personalization efforts) specifically targeting key points on ford.com and within our CRM communications (utilizing the Salesforce stack) for the IMG region. Focus on Regional Growth Metrics: Ensure experiments are strategically focused on driving measurable improvements in key areas specifically within the IMG region such as increasing the quality and relevance of traffic arriving at ford.com in IMG, improving the conversion rate of unknown website visitors to known leads in IMG and optimizing the conversion path from leads to sales conversions in IMG. Collaboration with Product Teams: Working hand-in-hand with our Website and CRM teams, you will clearly articulate the strategic insights for IMG, propose specific validated experiments or prototypes resulting from your analysis, and collaborate effectively to feed these into their development backlogs for implementation relevant to the IMG region. Performance Analysis, Learning & Reporting: Analyze the results of your experiments rigorously, measure their impact against defined regional KPIs, and clearly communicate learnings, insights, and recommendations to stakeholders across regional marketing, sales, product teams, and senior management. Share relevant findings with the Global team to foster a data-driven culture. Continuous Optimization & Regional Strategy Support: Stay abreast of digital performance trends, identify new areas for testing and optimization (potentially informed by global initiatives and regional needs), champion best practices in experimentation and data utilization, and contribute data-driven perspectives to the development of the regional digital and performance marketing strategy. Agency Management: Oversee the partner agencys digital analytics and experimentation deliverables for quality, effectiveness, and strategic alignment, providing clear direction and feedback.

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3.0 - 8.0 years

13 - 14 Lacs

Hyderabad

Work from Office

OPENTEXT - THE INFORMATION COMPANY OpenText is a global leader in information management, where innovation, creativity, and collaboration are the key components of our corporate culture. As a member of our team, you will have the opportunity to partner with the most highly regarded companies in the world, tackle complex issues, and contribute to projects that shape the future of digital transformation. AI-First. Future-Driven. Human-Centered. At OpenText, AI is at the heart of everything we do powering innovation, transforming work, and empowering digital knowledge workers. Were hiring talent that AI cant replace to help us shape the future of information management. Join us. Your Impact An OpenText Content Server Consultant is responsible for the technical delivery of the xECM based solutions. Such delivery activities encompass development, testing, deployment and documentation of specific software components either providing extensions to specific items of core product functionality or implementing specific system integration components. This role has a heavy deployment and administration emphasis. Engagements are usually long term, but some relatively short ones requiring only specific services like an upgrade or a migration also happen. The nature of work may include full application lifecycle activities right from development, deployment/provisioning, testing, migration, decommissioning and ongoing run & maintain (upgrades, patching etc.) support. The role is customer facing and requires excellent interpersonal skills with the ability to communicate to a wide range of stake holders (internally and externally), both verbally and in writing. What the Role offers Work within an OpenText technical delivery team in order to Participate and contribute to deployment activities. Participate in the day to day administration of the systems, including Incident & Problem Management Participate in planning and execution of new implementations, upgrades and patching activities. Participate in the advanced configuration of ECM software components, in line with project and customer time scales. Actively contribute in automating provisioning, patching and upgrade activities where possible to achieve operational efficiencies. Perform code reviews and periodic quality checks to ensure delivery quality is maintained. Prepare, maintain and submit activity/progress reports and time recording/management reports in accordance with published procedures. Keep project managers informed of activities and alert of any issues promptly. Provide inputs as part of engagement closure on project learnings and suggest improvements. Utilize exceptional written and verbal communication skills while supporting customers via web, telephone, or email, while demonstrating a high level of customer focus and empathy. Respond to and solve customer technical requests, show an understanding of the customers managed hosted environment and applications within the Open Text enabling resolution of complex technical issues. Document or Implement proposed solutions. Respond to and troubleshoot alerts from monitoring of applications, servers and devices sufficient to meet service level agreements Collaborating on cross-team and cross-product technical issues with a variety of resources including Product support, IT, and Professional Services. What you need to succeed Well versed with deployment, administration and troubleshooting of the OpenText xECM platform and surrounding components (Content Server, Archive Center, Brava, OTDS, Search & Indexing) and integrations with SAP, SuccessFactors, Salesforce. Good experience/knowledge on following Experience working in an ITIL aligned service delivery organisation. Knowledge of Windows, UNIX, and Application administration skills in a TCP/IP networked environment. Experience working with relational DBMS (PostgreSQL/Postgres, Oracle, MS SQL Server, mySQL). Independently construct moderate complexity SQL s without guidance. Programming/scripting is highly desirable, (ie. Oscript, Java, JavaScript, PowerShell, Bash etc.) Familiarity with configuration and management of web/application servers (IIS, Apache, Tomcat, JBoss, etc.). Good understanding of object-oriented programming, Web Services, LDAP configuration. Experience in installing and configuring xECM in HA and knowledge in DR setup/drill. Experince in patching, major upgrades and data migration activities. Candidate should possess Team player Customer Focus and Alertness Attention to detail Always learning Critical Thinking Highly motivated Good Written and Oral Communication Knowledge sharing, blogs OpenTexts efforts to build an inclusive work environment go beyond simply complying with applicable laws. Our Employment Equity and Diversity Policy provides direction on maintaining a working environment that is inclusive of everyone, regardless of culture, national origin, race, color, gender, gender identification, sexual orientation, family status, age, veteran status, disability, religion, or other basis protected by applicable laws. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please contact us at hr@opentext.com . Our proactive approach fosters collaboration, innovation, and personal growth, enriching OpenTexts vibrant workplace.

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8.0 - 13.0 years

9 - 13 Lacs

Bengaluru

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Tech Permanent Job Description Be part of something bigger. Decode the future. At Electrolux, as a leading global appliance company, we strive every day to shape living for the better for our consumers, our people and our planet. We share ideas and collaborate so that together, we can develop solutions that deliver enjoyable and sustainable living. Come join us as you are. We believe diverse perspectives make us stronger and more innovative. In our global community of people from 100+ countries, we listen to each other, actively contribute, and grow together. Join us in our exciting quest to build the future home. All about the role: As a Tech Lead - CRM, you will be part of CDI Engineering Organization - CRM team and will be a key player within Post Purchase domain that helps discover and define the problem statement for our Contact Center and Field service operations and deliver on product backlog. You will create detailed design, architecture and process artifacts and implement scalable CRM solutions in a global landscape. You will work in a scaled agile products teams set-up and responsible to support our Product Managers with backlog refinement and prioritization. The Tech Lead will work hands-on with engineers/developers while also playing a leadership role in sprint planning, technical design, and stakeholder alignment. You will drive high-quality engineering practices, mentor developers, and contribute to architectural decisions that align CDI CRM strategy. You will work, on daily basis, with colleagues remotely that are based in other countries. Occasional travels are anticipated. About the CDI Experience Organization: The Consumer Direct Interaction Experience Organization is a Digital Product Organization responsible for delivering tech solutions to our end-users and consumers across both pre-purchase and post-purchase journeys. We are organized in 15+ digital product areas, providing solutions ranging from Contact Center, E-commerce, Marketing, and Identity to AI. You will play a key role in ensuring the right sizing, right skillset, and core competency across these product areas. What you ll do: As Tech Lead - CRM, you who has solid hands-on implementation and consulting experience of CRM solutions will be responsible for optimizing and integrate business processes in Contact Center and Field service operations. You will be focused on designing and building scalable solutions using your expertise in CRM, SAP Sales & Service Cloud integrated using Cloud native microservices based design. Your main tasks include: Own and drive the technical execution of the CRM product backlog, ensuring timely delivery of features and enhancements. Lead and facilitate Sprint Planning, technical estimations, backlog grooming, and architectural discussions. Define and review technical designs and artifacts, ensuring alignment with product roadmap and enterprise architecture standards. Partner with Product Owners, scrum masters & Delivery leads to prioritize work that delivers the most business value and aligns with release plans. Lead the rollout of solutions into new markets, working closely with deployment and regional teams to ensure successful adoption. Responsible for designing low-level technical solutions that are stable, scalable & deliver high performance from UX & CX perspective. You will deliver high quality code, configurations and documents deliverable during all phases of software development flow. You will work in a Scaled Agile framework & will be responsible for delivering on Business requirements in your Products team. Understand industry best practice and engage with platform providers and vendors to align capabilities and influence standard product roadmaps. Coach, mentor, and support other developers in the team through code reviews, pair programming, and knowledge-sharing sessions. Who are you: Bachelors or Masters degree in Computer Science, Software Engineering, or a related field. Proven experience as a technical lead or senior developer in CRM-related projects or teams. 8+ years of experience as a functional lead in CRM solutions based on Service and Sales processes in large transformation projects. Hands-on implementation experience of integrating CRM (SAP Service Cloud, Salesforce, or similar) solutions with other backend applications like ERP and non-SAP applications. Have an in-depth understanding of REST, SOAP API Web services & standard OData API s. Experience with SAP Sales & Service Cloud (V1/V2) is preferred. You have a high affinity for modern IT technologies, particularly sound expertise with .NET, Java, front-end, and back-end development skills. Experience building CI/CD pipelines and test automation of CRM modules. You have very good communication, analytical and conceptual skills paired with a pronounced ability to structure to simplify complex relationships. Experience working alongside Cloud platforms like Azure, Power Platform, MongoDB. Thriving in a multi-lingual, multi-cultural environment Where youll be: This is a full-time position, based in Bangalore, India Benefits Highlights: Flexible work hours and a hybrid work environment Discounts on our award-winning Electrolux products and services Family-friendly benefits Extensive learning opportunities and a flexible career path

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