Salesforce BA

About Company :

They balance innovation with an open, friendly culture and the backing of a long-established parent company, known for its ethical reputation. We guide customers from what’s now to what’s next by unlocking the value of their data and applications to solve their digital challenges, achieving outcomes that benefit both business and society.

Job Title: Salesforce BA

Location: Pan India

Experience: 8+ yrs.

Employment Type: Contract to hire

Work Mode: Remote

Notice Period: Immediate joiners

What does day-to-day look like:

• Bachelor’s/Master’s degree in Computer Science, Engineering, or equivalent experience.
• 8+ years of experience as Business Analyst with at least 2+ years of experience in Salesforce projects.
• Strong knowledge of Salesforce Sales Cloud, Service Cloud, and/or Marketing Cloud.
• Hands-on experience with reporting, dashboards, automation (flows, workflows, process builder), and data management.
• Proficiency in business process modeling and documentation (e.g., BRD, user stories, wireframes).
• Strong communication, problem-solving, and analytical skills.

Preferred:

• Salesforce Certifications (e.g., Salesforce Certified Business Analyst, Admin, or Sales Cloud Consultant).
• Experience with Agile methodologies (Scrum/Kanban) and Jira.
• Understanding of APIs, data integrations, and Salesforce AppExchange solutions.
• Excellent written and verbal communication skills in English