Sales managers &customer service Panjim Goa

Company Description

Dsouza Infotech Private Limited is a Software Product Development, Sales & Support company located in the tourism paradise of India, Goa. Our team is a blend of experience, talent, persistence, hard work, and enthusiasm. We have empowered numerous in-house and external client applications through our passion for technology, startups, marketing, innovation, and customer service. At Dsouza Infotech, we believe in providing a complete user experience, from consultation through implementation, to help businesses grow by harnessing the potential of digital communication.

Role Description

This is a full-time on-site role for a Sales Manager & Customer Service Representative located in Panaji. The Sales Manager & Customer Service Representative will be responsible for leading sales efforts, managing customer relationships, handling customer inquiries, and ensuring a high level of customer satisfaction. Daily tasks include prospecting and acquiring new clients, maintaining and growing existing accounts, delivering product presentations, and addressing customer needs and complaints effectively.

Qualifications

• Sales and Customer Service experience
• Strong communication and interpersonal skills
• Ability to handle customer inquiries and complaints efficiently
• Proficiency in digital communication and customer relationship management tools
• Leadership and team management abilities
• An understanding of software products and the technology industry is a plus
• Bachelor's degree in Business Administration, Marketing, or related field