Sales Coordinator

We are seeking a proactive and detail-oriented Sales Coordinator for our Paper Packaging Division, who will play a key role in nurturing client relationships and ensuring seamless order processing. The primary responsibility will be to manage communication with existing clients, take regular orders, coordinate with internal teams (production, logistics, accounts), and ensure timely dispatch and delivery of goods.

Key Responsibilities:

• Serve as the main point of contact for existing clients, maintaining strong and responsive communication.
• Take orders from clients (via call, email, WhatsApp, etc.) and ensure all order details are accurately recorded.
• Coordinate internally with production, dispatch/logistics, and accounts teams to ensure smooth order flow from start to finish.
• Track each order from confirmation to dispatch and follow up until final delivery to the customer.
• Share dispatch details and tracking info proactively with customers.
• Handle customer queries, complaints, or delays professionally and provide timely updates.
• Maintain proper records of orders, invoices, and dispatch timelines.
• Update the CRM/order management system regularly.
• Support the sales team with data, order summaries, and client feedback.
• Identify inactive clients and help in re-engagement initiatives.

Job Type: Full-time

Pay: ₹25,000.00 - ₹30,000.00 per month

Schedule:

• Day shift
• Morning shift

Experience:

• B2B: 2 years (Preferred)

Language:

• Hindi (Preferred)

Work Location: In person

Speak with the employer
+91 8088096148