111 Reverse Logistics Jobs

PFB the key responsibilities: Accountable for achieving service level, cost, quality and employee morale within his/her AOR. Ensuring & Developing SOP compliance & implementation of the policies and is a part of audit team to find gaps and provide quick and accurate solutions. Work with Engineering and Product teams to develop solutions, SOPs and to drive automation within their facilities. Facilitate communication and coordination with different teams such as commercial, security & fleet. Ensures customer satisfaction and reduces client escalation by monitoring that the queries, issues & grievances are taken care of within time. Monitoring employees safety and security parameters across region and ensures no unlawful activity occurs. Ensuring the pipeline and succession plan for the team for SMs and below is in place. To assess the capability gaps of the team and to build/execute a plan to close the gaps. Formulating a contingency plan for his/her respective AOR. Plan & execute facility relocation, expansion, and sorter implementations. Responsible for training, mentoring, coaching of Senior Managers & Managers. Benchmarking with competition regarding First Mile & Middle Mile Delivery solutions to bring in innovations and industry best practices to Delhivery. HR/Employee related KRAs Diversity Hiring, Maintaining Employee Morale, Employee safety on the floor Candidate to be open to work in 6 days work week and shifts

Regional Manager (Supply Chain): we are looking for a Regional Manager to oversee and grow the food and grocery supply chain operations in 12 northern states . This person will lead Area/Hub Managers , manage warehouses and delivery operations , and ensure smooth daily functioning . Key Responsibilities: Build and manage a team for warehouse and delivery operations. Oversee all supply chain activities – from warehouse to delivery and returns. Coordinate with sales and sourcing teams to meet business needs. Maintain 100% stock accuracy across all locations. Improve efficiency and reduce costs while ensuring excellent service. Own the Profit & Loss (PnL) for the region. Ideal Candidate: 4–5 years of experience in supply chain (preferably in e-commerce or grocery). Strong leadership, communication, and problem-solving skills. Comfortable in a fast-moving and changing work environment. Graduate/Postgraduate in Engineering, Logistics, or Supply Chain. In short, this is a leadership role to drive regional supply chain success , build high-performing teams, and deliver an exceptional customer experience.

Job Title: Senior Manager / Manager RCT (Regional Control Tower) Location: Mumbai Distribution Center (DC), India Department: Supply Chain / Logistics Control Tower Job Summary: We are looking for an experienced and highly analytical Senior Manager / Manager – Regional Control Tower (RCT) to lead real-time logistics and warehouse operations across the West region from our Mumbai DC. The role will be responsible for enabling operational visibility, proactively managing exceptions, improving service levels, and driving cost and efficiency improvements through data-driven insights and cross-functional coordination. This position is ideal for someone with 8+ years of experience in logistics control tower, transportation management, and warehouse operations, preferably in high-volume environments such as e-commerce, FMCG, or 3PL. Key Responsibilities: 1. Regional Operations Visibility & Coordination: Act as the single point of control for logistics performance across the West zone. Monitor inbound, outbound, last-mile, and reverse logistics from multiple DCs, hubs, and transit points. Ensure OTIF (On-Time In-Full) performance, SLA adherence, and rapid issue resolution. 2. Exception Management & Escalation Handling: Identify, prioritize, and resolve operational deviations in real-time. Coordinate with DC teams, transport partners, customer service, and central planning for immediate escalations. Lead root cause analysis and implement preventive actions for recurring issues. 3. Performance Reporting & Analytics: Track and report daily KPIs such as order cycle times, transit delays, fill rates, and TAT (Turnaround Time). Drive decisions through dashboards, trend analysis, and scenario modeling. Recommend improvements in network routing, dispatch scheduling, and manpower planning based on data insights. 4. System Optimization & Automation: Drive usage of Control Tower platforms (TMS/WMS/OMS) and ensure accurate data flow across systems. Collaborate with tech and product teams to improve control tower tools, exception alerts, and analytics dashboards. 5. Process Standardization & Continuous Improvement: Define and institutionalize SOPs across sites within the region. Champion continuous improvement initiatives (Lean, Six Sigma) in logistics operations. Conduct weekly and monthly governance reviews with internal teams and logistics partners. Qualifications & Experience: Graduate in Engineering, Supply Chain, or Logistics; MBA preferred. 8+ years of experience in logistics operations, control tower, or regional supply chain management. Strong knowledge of TMS/WMS platforms, transportation networks, and warehouse workflows. Hands-on experience in data analysis, dashboarding (Power BI/Tableau), and process optimization. Key Skills & Competencies: Excellent stakeholder management across internal and external teams. Strong leadership, problem-solving, and communication skills. Analytical mindset with attention to detail and a sense of urgency. Ability to work in a high-paced, 24x7 operational environment. Preferred Background: Prior experience in e-commerce, FMCG, retail logistics, or 3PL control tower setup. Familiarity with route planning, real-time tracking, and geo-analytics tools. Exposure to regional or national logistics network management.

About the company Orange Health is an on-demand diagnostics service for Indian consumers that enables convenience, reliability and overall better healthcare outcomes. With our deep understanding of primary healthcare and its opportunities, we are building Orange Health to become the infrastructure of remote healthcare in India, starting with making diagnostics on-demand. Since our launch in 2020, Orange Health has grown fast to become a diagnostics leader in Bangalore by delivering a strong product experience. Our Founders: The founders Dhruv Gupta (Consumer tech entrepreneur with 2 successful exits) & Tarun Bhambra (Experienced corporate leader and VC investor) have 15+ years of combined healthcare experience and have together built a profitable health-tech business, serving 100m+ users. Our vision is supported by high-quality investors like Accel, General Catalyst, Y Combinator, along with marquee healthcare and global investors. Diagnostics is something that is going to meaningfully touch your family every day. Join us to make Diagnostics 10x more convenient, 10x more accurate - 10x better. Our Presence: We are currently serving Bangalore, NCR, Mumbai, Hyderabad, with a plan to enter other metro cities soon :) How will you make an impact? As a Dispatch Officer specializing in chat logistics and reverse logistics, you will play a critical role in ensuring the efficient handling of queries and managing the flow of samples from collection points to our laboratories. This position requires proficiency in chat support and voice processes, with a focus on providing exceptional service to eMedics and phlebotomists nationwide. We welcome applications from freshers as well as individuals with semi-voice experience who are fluent in English and Hindi. Why you might be excited about us We are on a mission to build the fastest diagnostic lab in India. We have a bunch of Talented folks who relentlessly work towards bringing a WOW customer experience. Rated currently at 4.9. Our team has a wide range of experience .Folks at OH have worked earlier with companies like flipkart,Practo, Unacademy, Swiggy, Metropolis, Licious, cure.fit etc. and we are excited to learn from you too. We care for your career & growth and hence we will help you to shape a career you are excited about. We work hard and we party harder. Our People NPS is >90% and Glassdoor rating is 4.9. Competitive Pay What will you get to do? Provide prompt and courteous chat support to eMedics, phlebotomists, and other stakeholders across the country, addressing inquiries related to sample collection, logistics, and test results. Handle voice support calls as needed, assisting customers with queries and providing accurate information in a professional manner. Coordinate the dispatch of sample collection kits, supplies, and other materials to designated collection points and healthcare facilities nationwide. Monitor and track sample shipments using logistics management software, ensuring timely pickup, transit, and delivery to the laboratory. Collaborate with logistics partners and couriers to optimize delivery routes, reduce transit times, and minimize disruptions to sample processing. Document and escalate any logistics-related issues or discrepancies to the appropriate department for resolution, maintaining accurate records of communication and actions taken. Adhere to company policies, procedures, and regulatory requirements governing sample handling, transportation, and privacy. Assist in training new team members and providing ongoing support and guidance to ensure excellence in customer service and logistics operations. Skills we are looking for Any Undergraduate Degree who is a fresher or minimum 1 year experience Excellent communication skills in English and Hindi, both written and verbal, with the ability to effectively interact with customers and colleagues. Strong customer service orientation, with a passion for helping others and resolving issues in a timely and efficient manner. Familiarity with chat support platforms, CRM systems, and logistics management software preferred. Ability to multitask, prioritize tasks, and work effectively in a fast-paced environment. Attention to detail and accuracy in data entry, documentation, and record-keeping. Willingness to work flexible hours, including weekends and holidays, as needed. So if you think you have that extra"orange"nary quality in you, we cant wait to welcome you onboard :)

About the company Orange Health is an on-demand diagnostics service for Indian consumers that enables convenience, reliability and overall better healthcare outcomes. With our deep understanding of primary healthcare and its opportunities, we are building Orange Health to become the infrastructure of remote healthcare in India, starting with making diagnostics on-demand. Since our launch in 2020, Orange Health has grown fast to become a diagnostics leader in Bangalore by delivering a strong product experience. Our Founders: The founders Dhruv Gupta (Consumer tech entrepreneur with 2 successful exits) & Tarun Bhambra (Experienced corporate leader and VC investor) have 15+ years of combined healthcare experience and have together built a profitable health-tech business, serving 100m+ users. Our vision is supported by high-quality investors like Accel, General Catalyst, Y Combinator, along with marquee healthcare and global investors. Diagnostics is something that is going to meaningfully touch your family every day. Join us to make Diagnostics 10x more convenient, 10x more accurate - 10x better. Our Presence: We are currently serving Bangalore, NCR, Mumbai, Hyderabad, with a plan to enter other metro cities soon :) How will you make an impact? As a Dispatch Officer specializing in chat logistics and reverse logistics, you will play a critical role in ensuring the efficient handling of queries and managing the flow of samples from collection points to our laboratories. This position requires proficiency in chat support and voice processes, with a focus on providing exceptional service to eMedics and phlebotomists nationwide. We welcome applications from freshers as well as individuals with semi-voice experience who are fluent in English and Hindi. Why you might be excited about us We are on a mission to build the fastest diagnostic lab in India. We have a bunch of Talented folks who relentlessly work towards bringing a WOW customer experience. Rated currently at 4.9. Our team has a wide range of experience .Folks at OH have worked earlier with companies like flipkart,Practo, Unacademy, Swiggy, Metropolis, Licious, cure.fit etc. and we are excited to learn from you too. We care for your career & growth and hence we will help you to shape a career you are excited about. We work hard and we party harder. Our People NPS is >90% and Glassdoor rating is 4.9. Competitive Pay What will you get to do? Provide prompt and courteous chat support to eMedics, phlebotomists, and other stakeholders across the country, addressing inquiries related to sample collection, logistics, and test results. Handle voice support calls as needed, assisting customers with queries and providing accurate information in a professional manner. Coordinate the dispatch of sample collection kits, supplies, and other materials to designated collection points and healthcare facilities nationwide. Monitor and track sample shipments using logistics management software, ensuring timely pickup, transit, and delivery to the laboratory. Collaborate with logistics partners and couriers to optimize delivery routes, reduce transit times, and minimize disruptions to sample processing. Document and escalate any logistics-related issues or discrepancies to the appropriate department for resolution, maintaining accurate records of communication and actions taken. Adhere to company policies, procedures, and regulatory requirements governing sample handling, transportation, and privacy. Assist in training new team members and providing ongoing support and guidance to ensure excellence in customer service and logistics operations. Skills we are looking for Any Undergraduate Degree who is a fresher or minimum 1 year experience Excellent communication skills in English and Hindi, both written and verbal, with the ability to effectively interact with customers and colleagues. Strong customer service orientation, with a passion for helping others and resolving issues in a timely and efficient manner. Familiarity with chat support platforms, CRM systems, and logistics management software preferred. Ability to multitask, prioritize tasks, and work effectively in a fast-paced environment. Attention to detail and accuracy in data entry, documentation, and record-keeping. Willingness to work flexible hours, including weekends and holidays, as needed. Get to know us even more :) Website: https://www.orangehealth.in/ LinkedIn: https: / / www.linkedin.com / company / orange-health / mycompany / Instagram: https: / / www.instagram.com / orangehealth.in / Twitter: https: / / twitter.com / OrangeHealth_ Glassdoor: https://rb.gy/k1gkoz So if you think you have that extra"orange"nary quality in you, we cant wait to welcome you onboard :)

About the company Orange Health is an on-demand diagnostics service for Indian consumers that enables convenience, reliability and overall better healthcare outcomes. With our deep understanding of primary healthcare and its opportunities, we are building Orange Health to become the infrastructure of remote healthcare in India, starting with making diagnostics on-demand. Since our launch in 2020, Orange Health has grown fast to become a diagnostics leader in Bangalore by delivering a strong product experience. Our Founders: The founders Dhruv Gupta (Consumer tech entrepreneur with 2 successful exits) & Tarun Bhambra (Experienced corporate leader and VC investor) have 15+ years of combined healthcare experience and have together built a profitable health-tech business, serving 100m+ users. Our vision is supported by high-quality investors like Accel, General Catalyst, Y Combinator, along with marquee healthcare and global investors. Diagnostics is something that is going to meaningfully touch your family every day. Join us to make Diagnostics 10x more convenient, 10x more accurate - 10x better. Our Presence: We are currently serving Bangalore, NCR, Mumbai, Hyderabad, with a plan to enter other metro cities soon :) How will you make an impact? As a Dispatch Officer specializing in chat logistics and reverse logistics, you will play a critical role in ensuring the efficient handling of queries and managing the flow of samples from collection points to our laboratories. This position requires proficiency in chat support and voice processes, with a focus on providing exceptional service to eMedics and phlebotomists nationwide. We welcome applications from freshers as well as individuals with semi-voice experience who are fluent in English and Hindi. Why you might be excited about us We are on a mission to build the fastest diagnostic lab in India. We have a bunch of Talented folks who relentlessly work towards bringing a WOW customer experience. Rated currently at 4.9. Our team has a wide range of experience .Folks at OH have worked earlier with companies like flipkart,Practo, Unacademy, Swiggy, Metropolis, Licious, cure.fit etc. and we are excited to learn from you too. We care for your career & growth and hence we will help you to shape a career you are excited about. We work hard and we party harder. Our People NPS is >90% and Glassdoor rating is 4.9. Competitive Pay What will you get to do? Provide prompt and courteous chat support to eMedics, phlebotomists, and other stakeholders across the country, addressing inquiries related to sample collection, logistics, and test results. Handle voice support calls as needed, assisting customers with queries and providing accurate information in a professional manner. Coordinate the dispatch of sample collection kits, supplies, and other materials to designated collection points and healthcare facilities nationwide. Monitor and track sample shipments using logistics management software, ensuring timely pickup, transit, and delivery to the laboratory. Collaborate with logistics partners and couriers to optimize delivery routes, reduce transit times, and minimize disruptions to sample processing. Document and escalate any logistics-related issues or discrepancies to the appropriate department for resolution, maintaining accurate records of communication and actions taken. Adhere to company policies, procedures, and regulatory requirements governing sample handling, transportation, and privacy. Assist in training new team members and providing ongoing support and guidance to ensure excellence in customer service and logistics operations. Skills we are looking for Any Undergraduate Degree who is a fresher or minimum 1 year experience Excellent communication skills in English and Hindi, both written and verbal, with the ability to effectively interact with customers and colleagues. Strong customer service orientation, with a passion for helping others and resolving issues in a timely and efficient manner. Familiarity with chat support platforms, CRM systems, and logistics management software preferred. Ability to multitask, prioritize tasks, and work effectively in a fast-paced environment. Attention to detail and accuracy in data entry, documentation, and record-keeping. Willingness to work flexible hours, including weekends and holidays, as needed. So if you think you have that extra"orange"nary quality in you, we cant wait to welcome you onboard :)

About the company Orange Health is an on-demand diagnostics service for Indian consumers that enables convenience, reliability and overall better healthcare outcomes. With our deep understanding of primary healthcare and its opportunities, we are building Orange Health to become the infrastructure of remote healthcare in India, starting with making diagnostics on-demand. Since our launch in 2020, Orange Health has grown fast to become a diagnostics leader in Bangalore by delivering a strong product experience. Our Founders: The founders Dhruv Gupta (Consumer tech entrepreneur with 2 successful exits) & Tarun Bhambra (Experienced corporate leader and VC investor) have 15+ years of combined healthcare experience and have together built a profitable health-tech business, serving 100m+ users. Our vision is supported by high-quality investors like Accel, General Catalyst, Y Combinator, along with marquee healthcare and global investors. Diagnostics is something that is going to meaningfully touch your family every day. Join us to make Diagnostics 10x more convenient, 10x more accurate - 10x better. Our Presence: We are currently serving Bangalore, NCR, Mumbai, Hyderabad, with a plan to enter other metro cities soon :) How will you make an impact? As a Dispatch Officer specializing in chat logistics and reverse logistics, you will play a critical role in ensuring the efficient handling of queries and managing the flow of samples from collection points to our laboratories. This position requires proficiency in chat support and voice processes, with a focus on providing exceptional service to eMedics and phlebotomists nationwide. We welcome applications from freshers as well as individuals with semi-voice experience who are fluent in English and Hindi. Why you might be excited about us We are on a mission to build the fastest diagnostic lab in India. We have a bunch of Talented folks who relentlessly work towards bringing a WOW customer experience. Rated currently at 4.9. Our team has a wide range of experience .Folks at OH have worked earlier with companies like flipkart,Practo, Unacademy, Swiggy, Metropolis, Licious, cure.fit etc. and we are excited to learn from you too. We care for your career & growth and hence we will help you to shape a career you are excited about. We work hard and we party harder. Our People NPS is >90% and Glassdoor rating is 4.9. Competitive Pay What will you get to do? Provide prompt and courteous chat support to eMedics, phlebotomists, and other stakeholders across the country, addressing inquiries related to sample collection, logistics, and test results. Handle voice support calls as needed, assisting customers with queries and providing accurate information in a professional manner. Coordinate the dispatch of sample collection kits, supplies, and other materials to designated collection points and healthcare facilities nationwide. Monitor and track sample shipments using logistics management software, ensuring timely pickup, transit, and delivery to the laboratory. Collaborate with logistics partners and couriers to optimize delivery routes, reduce transit times, and minimize disruptions to sample processing. Document and escalate any logistics-related issues or discrepancies to the appropriate department for resolution, maintaining accurate records of communication and actions taken. Adhere to company policies, procedures, and regulatory requirements governing sample handling, transportation, and privacy. Assist in training new team members and providing ongoing support and guidance to ensure excellence in customer service and logistics operations. Skills we are looking for Any Undergraduate Degree who is a fresher or minimum 1 year experience Excellent communication skills in English and Hindi, both written and verbal, with the ability to effectively interact with customers and colleagues. Strong customer service orientation, with a passion for helping others and resolving issues in a timely and efficient manner. Familiarity with chat support platforms, CRM systems, and logistics management software preferred. Ability to multitask, prioritize tasks, and work effectively in a fast-paced environment. Attention to detail and accuracy in data entry, documentation, and record-keeping. Willingness to work flexible hours, including weekends and holidays, as needed. Get to know us even more :) Website: https://www.orangehealth.in/ LinkedIn: https: / / www.linkedin.com / company / orange-health / mycompany / Instagram: https: / / www.instagram.com / orangehealth.in / Twitter: https: / / twitter.com / OrangeHealth_ Glassdoor: https://rb.gy/k1gkoz So if you think you have that extra"orange"nary quality in you, we cant wait to welcome you onboard :)

As the RVP QC Head, your primary objective is to develop and expand the Reverse Pickup + Quality Check (RVP-QC) services throughout India, particularly focusing on return-heavy sectors such as Fashion and Electronics, catering to both B2B and B2C segments. Your key responsibilities will include designing and implementing scalable operational and technological workflows for RVP-QC, creating Standard Operating Procedures (SOPs), implementing fraud control measures, and establishing Quality Check audit systems. You will be responsible for the profitability and growth of the business, driving Go-To-Market strategies, determining pricing strategies, and managing client onboarding processes. Collaboration with various departments such as Product, Technology, Operations, Human Resources, Sales, and Finance will be essential for the success of the role. Monitoring and improving Key Performance Indicators (KPIs) like Quality Check accuracy, Turnaround Time (TAT), Net Promoter Score (NPS), and enhancing Service Level Agreement (SLA) adherence will be a crucial part of your responsibilities. The ideal candidate should have a minimum of 7-12 years of experience in logistics and supply chain management, with at least 5 years in leadership roles. A strong background in reverse logistics, Quality Check processes, and integration of technology is required. Demonstrated skills in cross-functional leadership, as well as a customer-centric approach towards ensuring success, are fundamental for this role. Your goal in the next 12-18 months is to achieve a national rollout of RVP-QC services with 5-10 enterprise clients. You are expected to maintain Quality Check accuracy above 98%, ensure a Turnaround Time of less than 24 hours, and achieve a Net Promoter Score of over 60. Moreover, you are tasked with establishing RVP-QC as a competitive differentiator in the market, setting the service apart from competitors.,

Cityfurnish is looking for a Warehouse Supervisor to oversee warehouse operations, set daily dispatch schedule, track inbound and outbound inventory and collaborate with different departments to maintain operational excellence. Role & responsibilities 1. Manage the inflow and outflow of stock. 2. Instruct, supervise and inspect the work of subordinates. 3. Carry out physical stock checks for stock accuracy 4. Supervise the unloading of vehicles, checking and movement to locations. 5. Make the GRN and quality check report as per the desired format 6. Coordinate with the finance team to prepare data and documents for compliance. 7. Prepare route planning for delivery and pickups 8. Monitor timely order processing, dispatches and collection entries in the system. 9. Ensure MIS reports are prepared and sent to respective in-charges. What are we looking for? 1. Minimum experience of 1 year+ in a warehouse operations role. 2. Ability to effectively prioritize and delegate work. 3. Strong leadership and management skills 4. Strong knowledge of MS- office and proficiency with MS- Excel. What do we offer? 1. A chance to work in one of the fast growing start-ups with great on the job learning 2. A collaborative work environment- One team, shared mission! We welcome feedback and understand the value of working together. 3. Performance based recognition and rewards. 4. Encouragement to be innovative and challenge status quo

About the Role: Recykal is seeking an Assistant Manager Capacity & Inventory (EPR – all verticals) who will be responsible for identifying, onboarding, and managing a strong network of plastic and EBT processors/recyclers across India. This role will focus on building capacity for credit fulfillment, tracking recycler inventory, and supporting operational alignment to meet client obligations under the EPR framework. The candidate will play a key role in building and sustaining vendor relationships, ensuring data and documentation accuracy, and collaborating with internal stakeholders including compliance, planning, and audit teams. Key Roles and Responsibilities: 1. Recycler Network Expansion: Identify and onboard credible recyclers, co-processors, and aggregators across India to build processing capacity for EPR fulfillment. Conduct recycler capability assessments and maintain an active partner roster mapped to geography, category, and material types. 2. Capacity & Inventory Tracking: Monitor recycler-wise monthly inventory and capacity utilization. Work closely with recyclers to understand seasonal and operational variances that affect available capacity. Coordinate data submission from recyclers to ensure timely updates on inventory positions and execution timelines. 3. Compliance & Documentation Support: Liaise with the compliance and legal teams to ensure recyclers meet documentation, certification, and audit-readiness standards. Support in fulfilling documentation needs for audit trails, brand reporting, and CPCB/EPR portal requirements. 4. Operational Coordination: Act as the point of contact for recyclers on capacity commitment and issue resolution. Escalate risks related to inventory gaps, delays, or fulfillment bottlenecks to internal teams. Provide field-level support and coordination for audits and due diligence as required. 5. Stakeholder Collaboration: Partner with EPR planning and allocation teams to bridge supply-demand gaps. Train recyclers on Recykal tools/EPR Loop vendor portal for capacity, documentation, and execution tracking. 6. Market Intelligence & Strategic Input: Stay updated on various EPR compliances, recycling trends, technologies, and market shifts in multiple waste management. Recommend strategies for diversifying recycler base and improving fulfillment predictability. Qualification and Experience: Graduate in Environmental Science, Waste Management, Supply Chain, sales & Marketing or related fields. 4-6 years’ experience in EPR, vendor management, supply chain, or capacity planning (preferably in any waste management domains-EBT or plastics). Experience working with recyclers/co-processors and familiarity with EPR frameworks. Excellent coordination, negotiation, and relationship management skills. Ability to work under tight deadlines and handle multiple priorities. Proficient in MS Excel/Google Sheets and documentation tools. Willingness to travel for audits, recycler visits, and capacity checks.

In our always on world, we believe its essential to have a genuine connection with the work you do. CommScope is looking to add a Traffic & Shipping Coord I & II to our RUCKUS team based in Bengaluru, INDIA. How Youll Help Us Connect the World: Working in a fast-paced environment, Traffic & Shipping Coord I & II will be responsible for providing RMA Support / assistance for various technologies in Ruckus products to our Enterprise customers. The Traffic & Shipping Coord I & II will work with employees, customers, VARs & Distributors to ensure the quality and reliability of the Ruckus products within the warranty / RMA scope. Qualifications Minimum Diploma or Graduation 3+ years of experience in RMA Order desk/ Order Management / customer service Familiarity with CRM systems and practices Customer orientation and ability to adapt/respond to different types of customers around the globe Strong customer handling skills and active listening Ability to communicate clearly and professionally, both verbally and in writing. Soft Skills Willingness to work in a fast paced and challenging work environment. Ability to multi-task, prioritize, and manage time effectively. Able to prioritize workload efficiently ensuring that all customer queries are resolved to closure and the customer s satisfaction. Willing to go the extra mile and to view customer excellence as a personal objective. Excellent oral and written communication skills. Ability to find a solution for or to deal proactively with work-related issues. Willingness to work a flexible schedule and occasional overtime when needed. Possess a strong work ethic and a team player. Responsibilities World Wide HW Replacement Part Dispatches (Advance, RTF & Out of Warranty) Oversee all logistical details of HW dispatches Shipping Arrangement, Tracking, POD, Follow up requests, etc. Process an Average of 190 orders and 1200 emails per week (internal and external emails) Scheduled follow ups with customers for OOW, RTF & advance replacements to ensure proper shipment, receipting etc. Daily discrepancy reporting reconciliation of defective returns with 3rd party logistics Daily confirmation with 3rd party logistics that orders are correctly transmitted, processed and shipped to customers. World Wide TPM coordination and dispatch Coordinate all Third-Party Maintenance dispatches ensuring parts and hands meet customers SLA Dark Sites, Scheduled activities 4 hour and NBD SLA s Reverse Logistics Management of defective part return Extensive follow up with customer, acct team to get parts returned and properly receipted. What happens after you apply : Learn how to prepare yourself for the next steps in our hiring process by visiting https: / / jobs.commscope.com / content / How-We-Hire / ?locale=en_US

We are looking for a dynamic Program Manager who will act as the key point of contact for strategic clients, owning delivery performance, operational excellence, and cross-functional coordination. The ideal candidate brings strong client-facing experience, analytical capability, and execution ownership to drive key programs from planning to impact. Key Responsibilities : Client Engagement & Relationship Management Serve as the primary liaison for assigned enterprise/key accounts. Understand client goals, pain points, and SLAs to align delivery excellence. Conduct regular review calls, build strong rapport, and ensure high client satisfaction. Handle escalations, service recovery, and real-time support. Program Management & Delivery Oversight Design, launch, and manage high-impact programs across multiple hubs/zones. Ensure timely execution of operational deliverables and performance KPIs. Collaborate with cross-functional teams Tech, Ops, Supply, Finance – to resolve bottlenecks. Track project milestones, dashboards, and success metrics. Performance & Reporting Analyze data to track SLA adherence, operational efficiency, and client KPIs. Present insights and recommendations during business reviews (QBRs/MBRs). Ensure continuous improvement through structured problem-solving (e.g., RCA, Pareto). Internal Stakeholder Collaboration Align with internal teams on client expectations and operational changes. Drive efficiency in delivery processes and SOP adoption at ground level. Key Skills Required : Strong Client Handling & Stakeholder Management Program/Project Management (preferably in fast-paced B2B setup) Excellent Communication & Problem Solving Data Analysis (Excel, SQL/Google Sheets) Strong Organizational & Time Management Skills Exposure to CRM Tools, Jira/Asana/Trello (preferred) Preferred Background : Prior experience in logistics, supply chain, SaaS account management, or B2B delivery solutions Experience managing enterprise or strategic clients Working knowledge of SLA-driven environments and operational KPIs

Job Title: Senior Manager -SCM- Ops-Bangalore About the Role: We are seeking a seasoned and dynamic Senior Manager SCM-Ops to lead and scale our operations across the southern region. The ideal candidate brings a robust background in First Mile & Reverse Logistics, FMRTS (Forward & Reverse Transportation Systems) , and Mid-Mile Network Planning with a proven track record of scaling businesses, managing large-scale operations, and leading high-impact programs. This role demands strong business acumen, operational expertise, and program management capability to drive efficiency, cost optimization, and business growth across the supply chain network in the southern region. Key Responsibilities: Operational Leadership: Lead end-to-end regional FMRTS operations (first mile, reverse logistics, and transportation). Drive operational excellence through process optimization, productivity enhancements, and automation. Manage and scale mid-mile network operations , including route planning, hub performance, and cost controls. Program Management: Run high-impact programs across regional operations focusing on cost, efficiency, and speed . Drive new business initiatives and pilots with cross-functional teams. Develop scalable playbooks and SOPs for rapid expansion and standardization. Network Planning & Execution: Optimize the supply chain network to ensure high service levels and low turnaround times. Design and execute regional planning models for logistics flow, infrastructure planning, and capacity forecasting. Team & Stakeholder Management: Lead and mentor cross-functional teams across different locations. Liaise with central teams (e.g., tech, product, strategy) to deploy initiatives and resolve bottlenecks. Build strong relationships with 3PLs, vendors, and local partners. Growth & Business Expansion: Identify and execute opportunities for business growth, including new markets and service lines. Evaluate and implement strategic partnerships or regional expansion plans. Monitor key performance metrics (KPIs) and drive continuous improvement. Ideal Candidate Profile: 8+ years of experience in supply chain operations, preferably with exposure to e-commerce, logistics, or transportation tech companies. Deep expertise in FMRTS, First Mile, Reverse Logistics , and Mid Mile operations . Proven experience in scaling business operations , with a mix of core operations and program management . Strong background in network design and regional planning . Excellent leadership, analytical, and execution skills. Bachelor's degree in Engineering/Business; MBA or equivalent from a reputed institution preferred ( strong pedagogy ).

Responsible for organizing the warehouse areas, making the best and most efficient use of space, and managing the day-to-day activities of warehouse staff and drivers. Managing the efficient receipt, storage and dispatch of goods from the warehouse. Maximizing the space usage within the warehouse. Roles and Responsibilities The Warehouse executive/Sr. executive will oversee warehouse inventory and staff. Assists Warehouse Manager with hiring and training of new employees. Schedules and oversees warehouse staff. Receipt of Raw Material, Packing Material and general items and make inventory. Conducts physical inventory, compares results to computerized inventory, and reconciles any differences. Indent for material to make sufficient stock and inventory as needed. Ensures that all stock is stored in correct locations in the warehouse. Planning the daily activities to achieve the target as per planning. Able to do Finished Goods dispatches in a timely manner and according to schedule. Schedule materials being transferred to and from warehouse; coordinates transfer of inventory between departments. Collaborates with other departments and stakeholders to develop strategic plans and procedures to increase the efficiency of warehouse practices. Monitor expenditures; implements corrective actions if needed. Enforces operating instructions and safety policies. Resolves routine equipment issues. Keep the warehouse and other areas tidy and clean. Make ready the whole warehouse area for any customer/regulatory audit Requirements Experience in warehouse management, logistics or 3PL Familiarity with warehouse management systems Strong Supervisory skills Ability to anticipate and resolve problems Excellent organization skills and attention to detail Prior experience with a bonded warehouse is a plus Strong communication and writing skills Basic knowledge of Microsoft office tools like Word & Excel Minimum Bachelors Degree. Education in logistics or 3PL filed is a plus 1-2 years of relevant experience in handling Warehouse operations

In the Worldwide Returns, ReCommerce & Sustainability (WW RR&S) group at Amazon, we are dedicated to making zero happen zero cost of returns, zero waste, and zero defects to benefit our customers, company, and environment. We are an agile and inclusive organization that constantly innovates to create long-term value by investing in our people and our planet, not simply focusing on the bottom line. WW R&R includes business, product, operations, data, and software engineering teams, who together manage the lifecycle of returned and damaged products. In WW R&R, you will partner across these teams to help customers discover great deals on quality used, rentals, and open box items; get the most value out of Amazon s products; improve the customer returns experience; and reduce defects, waste, and cost in reverse logistics processes. You will be a leader, a builder, and an owner, collaborating cross-functionally with technical, operations, and business teams to design scalable and automated solutions to customer problems. Amazon is Earth s most customer-centric company and in WW R&R, the Earth is our customer too. Come join us and innovate with the Amazon Worldwide Returns, ReCommerce & Sustainability team! We are hiring an experienced Catalog Specialist to help us grow our business in innovative ways. In this role, you will work closely with our product, technology and science teams to support new Machine Learning (ML) models and data science classification algorithm development all helping to delight our customers through new experiences throughout their Amazon shopping journey. Need candidates in language proficiency in: Spanish, French, German, Italian. Work closely with our product, technology, and science teams to support Machine Learning (ML) models Perform data annotation required to train and evaluate ML models effectively Support data scientists in the development of classification algorithms Collaborate with cross-functional teams to ensure data annotation tasks align with project objectives and timelines Maintain high-quality standards for annotated data to optimize model performance Continuously evaluate and improve annotation processes to enhance efficiency and accuracy Strong analytical skills and the ability to deep-dive on complex problems Ability to manage multiple simultaneous projects requiring frequent communication, organization/time management and problem-solving skills Bachelors degree Speak, write, and read fluently in English Experience with Microsoft Office products and applications 1+ years of proven experience in data annotation and labeling for ML model training and evaluation Experience working on the MTurk platform for data annotation tasks Proven experience in data annotation and labeling for ML model training and evaluation Understanding of data annotation methodologies and tools Familiarity with Amazons product and category ecosystem Previous exposure to machine learning concepts and algorithms Demonstrated ability to adapt to evolving technologies and methodologies in the ML domain

Role Responsibilities: Manage a team of 1520 Service FSEs ensuring daily operations and service quality. Ensure SLA compliance by timely closure of proactive and reactive merchant device issues. Handle material logistics including forward and reverse movements between hub and FSEs. Drive upselling initiatives and continuously train the team for service and sales improvements. Job Requirements: Strong background in service operations with experience in DTH, Broadband, or Consumer Electronics industry. In-depth local market knowledge and customer handling expertise. Excellent skills in stock handling, inventory control, and logistics management. Strong analytical abilities to manage data and derive actionable insights.

As an Inventory Controller - Process Excellence & Coordination at Innovatiview India Ltd., you will play a crucial role in overseeing and enhancing inventory operations. Your expertise in inventory management, reverse logistics, process optimization, and MIS reporting will be instrumental in ensuring the smooth flow of inventory. With a minimum of 4 years of experience in warehouse operations, you will be responsible for maintaining control and accuracy of inventory using tools such as SAP and MS Excel. You will be entrusted with managing end-to-end inventory processes, ensuring real-time tracking, and accuracy. Monitoring inventory movement, maintaining optimal stock levels, and adhering to stock control procedures will be key responsibilities. Handling reverse logistics operations, including collection, quality checks, restocking, or disposal is mandatory. Tracking return shipments, coordinating return pickups, and ensuring timely receipt into the warehouse will be essential for efficient operations. Maintaining proper documentation and system entries for all inventory transactions, establishing a follow-up mechanism with internal teams, and daily reconciliation of inventory movements are vital for effective coordination. Forecasting inventory needs, coordinating procurement, conducting stock audits, and reconciling variances with system data are crucial for inventory planning and reconciliation. Additionally, inspecting incoming and returned inventory, tagging non-conforming items, and collaborating with quality and compliance teams for inspection protocols are necessary for maintaining inventory quality. Preparing accurate MIS reports on inventory health, movement, returns, and valuations, generating dashboards and analytical reports using MS Excel and SAP, and identifying process gaps for actionable improvements will be part of your responsibilities. Identifying and implementing best practices in inventory handling, standardizing workflows, supporting process automation initiatives, and enhancing warehouse operational efficiency will contribute to process excellence. To excel in this role, you should hold a graduate degree with a minimum of 4 years of relevant experience in inventory control, warehouse management, and reverse logistics. Strong knowledge of SAP (MM/WM) and Excel-based MIS preparation, proven experience in managing inventory cycle audits, reconciliation, and planning, along with strong interpersonal skills, coordination abilities, analytical mindset, and attention to detail are essential qualities for this position.,

Looking Warehouse Manager (7+ yrs Experience) for a 1 lakh sq.ft. Electrical goods Warehouse. Team size: 60+. Salary: 6–6.5 LPA. Must have SAP/WMS expertise, Reverse Logistics/Insurance Claims, KPI knowledge and FMCG Experience is added. Required Candidate profile SAP/WMS Expertise Immediate Joiner Preferred

Role & Responsibilities: Planning, Executing & Monitoring end to end first mile and middle mile operations. To implement and develop the SOPs and is a part of audit /continuous improvement team to find gaps and provide solutions. Perform ongoing analysis to improve facility metrics, service levels and productivity. Improving metrics in the medium-long run with regard to design change, optimization of layout and line haul capacity. Drive continuous improvement projects within their facility to improve throughput, reduce cost and increase productivity. Responsible for training, mentoring, coaching of Managers & Team Leads (all on-rolls). Builds strong working relationship and liaise with other stakeholders including Customer Service, Network Engg., Commercial, Product, Technology etc. Person Specifications- Skillsets/Education: Educational Background Bachelors Degree (is a MUST ) preferably engineering ; MBA preferred. Functional Skills –People management, Operations Management, Stakeholder Management. Personal Attributes - Curiosity, Ownership, Fast Paced Behavioral Skills - Good communication and analytical skills. Excellent skills in problem-solving, task prioritization and follow-up. Ability to work well in a team environment. *Should be open for extensive travel.

Ready to shape the future of work? At Genpact, we don't just adapt to change we drive it. AI and digital innovation are redefining industries, and were leading the charge. Genpact's AI Gigafactory, our industry-first accelerator, is an example of how were scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies most complex challenges. If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team thats shaping the future, this is your moment. Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions - we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Genpact Walk-in drive for Vendor Experience || Interview Location - Bangalore || Job Location - Hyderabad Note* The interview would be happening in Bangalore, however the job location for this role is Hyderabad Walk-In Date: 26-JUl-2025 Walk-in Timings: TO BE DISCLOSED SOON Walk-in venue: TO BE DISCLOSED SOON Job Location: Hyderabad Interview Location: Bangalore (Exact location will be disclosed soon) Work location: Hyderabad (Only work from office) Shifts: Flexible with any shift Responsibilities Return Request Validation and Processing Manage queries related to open RMA and share periodic updates Research in internal systems and partner systems to provide resolution within the TAT Strong on email management. Works with client organisation for partners/case specific guidance and takes steps through multiple tools depending on the relation. To provide operational insight, reporting and experience with vendor to help make an informed decision Provide prompt, efficient, and satisfactory responses to customer/vendor inquiries on Contracts and billing/invoicing corrections. Handling customer inquiries related to returns, processing return requests, ensuring adherence to return policies, resolving customer issues, and working towards customer satisfaction. Qualifications we seek in you! Minimum Qualifications / Skills Bachelor's degree (Any Grad) 3+ years of professional experience in Vendor Management and Services Support Industry Experience - Services or hi-tech industry Preferred Qualifications/ Skills Ability to learn quickly Diploma / Post Graduation in International supply chain management / Sourcing Management Excellent Communication skill and the ability to engage customers in significant discussions Oracle, ServiceNow, SAP, knowledge and experience would be an added advantage Possess the following key behaviors: Accountability, Planning and Organization,Teamwork, Flexibility and Problem Solving Proficiency in coaching skills and with high level of confidentiality and professionalism Why join Genpact? Be a transformation leader - Work at the cutting edge of AI, automation, and digital innovation Make an impact - Drive change for global enterprises and solve business challenges that matter Accelerate your career - Get hands-on experience, mentorship, and continuous learning opportunities Work with the best - Join 140,000+ bold thinkers and problem-solvers who push boundaries every day Thrive in a values-driven culture - Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up. Let's build tomorrow together. Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.

Ready to shape the future of work? At Genpact, we don't just adapt to change we drive it. AI and digital innovation are redefining industries and were leading the charge. Genpact's AI Gigafactory, our industry-first accelerator, is an example of how were scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies most complex challenges. If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that's shaping the future, this is your moment. Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions - we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Genpact Hiring for Order Management role || Job Location - Hyderabad Job Location: Hyderabad Work experience: 2-8 years (In Order Management, Order Processing, Order fulfillment, Sales Order Entry, Sales Order Management, Order Tracking) Interview Location: Bangalore (Exact location will be disclosed soon) Work location: Hyderabad (Only work from office) Shifts: Flexible with any shift Grad: Any graduate is eligible An order management is responsible for overseeing the entire order lifecycle, ensuring timely and efficiently order processing, order validation, order tracking to ensure timely delivery of customer orders. This role requires collaboration between internal and external teams including Sales, warehouse and logistics, transportation, inventory management team to ensure the accurate and timely fulfillment of orders. Responsibilities: • Order Processing: Receive and validate customer orders, ensuring all required information is accurate and complete. • Order Tracking: Monitor order status, from creation to delivery, ensuring timelines are met and proactively identifying any delays. • Customer (Internal and External) Communication: Serve as the point of contact for customers regarding order inquiries, providing updates and resolving issues. • Inventory Coordination: Coordinate with the inventory and warehouse teams to ensure product availability and timely shipment. • Documentation: Maintain accurate order records, updating relevant systems with order status and changes. • Problem Resolution: Address and resolve order discrepancies, including shipping errors, damaged goods, and billing issues. • Collaboration: Work closely with Sales, Finance, and Shipping teams to ensure smooth order processing. • Reporting: Generate and analyze reports on order trends, delays, and customer satisfaction to identify improvement opportunities. Qualifications we seek in you! Minimum Qualifications • Bachelors degree in business or related field is preferred. • Relevant experience in order management, customer service, or related roles. • Experience on SAP is an added advantage. Skills & Competencies: • Excellent verbal and written communication abilities. • Strong attention to detail and organizational skills. • Ability to manage multiple tasks and prioritize in a fast-paced environment. • Basic knowledge of MS Office. • Problem-solving mindset with a customer-focused approach. • Strong interpersonal skills to effectively collaborate with internal teams and customers. Why join Genpact? • Be a transformation leader - Work at the cutting edge of AI, automation, and digital innovation • Make an impact - Drive change for global enterprises and solve business challenges that matter • Accelerate your career - Get hands-on experience, mentorship, and continuous learning opportunities • Work with the best - Join 140,000+ bold thinkers and problem-solvers who push boundaries every day • Thrive in a values-driven culture - Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up. Lets build tomorrow together. Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.

Ready to shape the future of work? At Genpact, we don't just adapt to change we drive it. AI and digital innovation are redefining industries, and were leading the charge. Genpact's AI Gigafactory, our industry-first accelerator, is an example of how were scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies most complex challenges. If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that's shaping the future, this is your moment. Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions - we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Genpact Hiring for Vendor Experience || Job Location - Hyderabad Job Location: Hyderabad Experience: 4-9 years (In RMA processing, RMA, Returns & refunds management, reverse logistics) Any graduate is eligible Shifts: Flexible with any shift Responsibilities Return Request Validation and Processing Manage queries related to open RMA and share periodic updates Research in internal systems and partner systems to provide resolution within the TAT Strong on email management. Works with client organization for partners/case specific guidance and takes steps through multiple tools depending on the relation. To provide operational insight, reporting and experience with vendor to help make an informed decision Provide prompt, efficient, and satisfactory responses to customer/vendor inquiries on Contracts and billing/invoicing corrections. Handling customer inquiries related to returns, processing return requests, ensuring adherence to return policies, resolving customer issues, and working towards customer satisfaction. Qualifications we seek in you! Minimum Qualifications / Skills Bachelor's degree 4-9 years of professional experience in Vendor Management and Services Support Industry Experience - Services or hi-tech industry Preferred Qualifications/ Skills Ability to learn quickly Diploma/ Post Graduation in International supply chain management / Sourcing Management Excellent Communication skill and the ability to engage customers in significant discussions Oracle, ServiceNow, SAP, knowledge and experience would be an added advantage Possess the following key behaviors: Accountability, Planning and Organization, Teamwork, Flexibility and Problem Solving Proficiency in coaching skills and with high level of confidentiality and professionalism Why join Genpact? Be a transformation leader - Work at the cutting edge of AI, automation, and digital innovation Make an impact - Drive change for global enterprises and solve business challenges that matter Accelerate your career - Get hands-on experience, mentorship, and continuous learning opportunities Work with the best - Join 140,000+ bold thinkers and problem-solvers who push boundaries every day Thrive in a values-driven culture - Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up. Let's build tomorrow together. Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.

Position: Senior Executive EXIM & Logistics. Handling EXIM & Logistics, Operation in Factory. Job Description (specify in detail): S NoWhat is the employee expected to performMeasure AIn-bound Logistics (Both Import & Domestic) Oversee entire inbound logistics operation for both domestic as well as import origins Arranging service contracts for Inbound Freight, Custom Clearance and Inland Transportation to Factory / Customer site for Ocean FCL / LCL as well as air shipments Cost Control and Cost Reduction for Logistics Operations Drive the projects for cost reduction such as FTA, EPCG, Moowrs Benefits Managing the Domestic Transportation of Material dispatches and Delivery of the goods to nominated customers. Ocean & air freight rates negation and nomination for import shipments, Inventory count and improving the storage methods Warehouse Capacity Planning and Space Optimization. Management of Material Handling equipment such as Forklifts, Pallet Trucks, Trolleys, etc. Process Improvements such as automation and elimination of EXIM... Administrating 3PL Operation on regular operation and improvements with a periodic review system Weekly & Monthly review BOut-Bound Logistics Oversee entire outbound logistics operation with sound knowledge On Time Packing & Shipping Completion Regular Coordination with Co-Sales, FOD and site team for smooth shipment & meet On-time delivery targets Better Customer satisfaction Regular meeting with internal customers to improve the operational improvement Better Customer satisfaction Problem solving along with cross functional team to improve current shipping layout, Loading time TS reduction Cost reduction Offering transportation RFQ and contract finalization. Timely Completion of rate contract Periodic review with vendors to improve the operational improvement and efficiency Review of Transporter performance Preparation for Transportation Cost table Improve truck loading efficiency to achieve cost reduction. Manage export shipments (present samples etc. to Parent Co.) CCost Control Cost reduction Initiatives in Packing, Shipping and Imports to achieve management targets Air, Ocean, CHA & port/icd transportation cost Control on Expenses in Logistics & warehouse operation Cost optimization on transportation expenses with safe deliveryTransportation cost Actual Vs Budget DOthers Complying to Safety rules and ensuring safety in all logistic operations Preparation of Weekly and Monthly reports Management of Insurance claims at Factory System & Infrastructure Improvements Training & Developing team as per the operational requirementTraining & Development Competencies/Skills (Behavioral/Technical):SL#Essential (Competencies/Skills) Technical knowledge Problem Solving/Analysis Leadership skills, inter-personal skills Communication Proficiency 7s knowledge management Maintain SOP's and create Standard Work Training the workmen safety / quality / cost New Part try out QMS - knowledge & improvement

Ready to shape the future of work? At Genpact, we don't just adapt to change we drive it. AI and digital innovation are redefining industries, and were leading the charge. Genpact's AI Gigafactory, our industry-first accelerator, is an example of how were scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies most complex challenges. If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team thats shaping the future, this is your moment. Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions - we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Genpact Walk-in drive for Vendor Experience || Interview Location - Bangalore || Job Location - Hyderabad Note* The interview would be happening in Bangalore, however the job location for this role is Hyderabad Walk-In Date: 26-JUl-2025 Walk-in Timings: TO BE DISCLOSED SOON Walk-in venue: TO BE DISCLOSED SOON Job Location: Hyderabad Interview Location: Bangalore (Exact location will be disclosed soon) Work location: Hyderabad (Only work from office) Shifts: Flexible with any shift Responsibilities Return Request Validation and Processing Manage queries related to open RMA and share periodic updates Research in internal systems and partner systems to provide resolution within the TAT Strong on email management. Works with client organisation for partners/case specific guidance, and takes steps through multiple tools depending on the relation. To provide operational insight, reporting and experience with vendor to help make an informed decision Provide prompt, efficient, and satisfactory responses to customer/vendor inquiries on Contracts and billing/invoicing corrections. Handling customer inquiries related to returns, processing return requests, ensuring adherence to return policies, resolving customer issues, and working towards customer satisfaction. Qualifications we seek in you! Minimum Qualifications / Skills Bachelor's degree 5+ years of professional experience in Vendor Management and Services Support Industry Experience - Services or hi-tech industry Preferred Qualifications/ Skills Ability to learn quickly Diploma / Post Graduation in International supply chain management / Sourcing Management Excellent Communication skill and the ability to engage customers in significant discussions Oracle, ServiceNow, SAP, knowledge and experience would be an added advantage Possess the following key behaviors: Accountability, Planning and Organization, Teamwork, Flexibility and Problem Solving Proficiency in coaching skills and with high level of confidentiality and professionalism Why join Genpact? • Be a transformation leader - Work at the cutting edge of AI, automation, and digital innovation • Make an impact - Drive change for global enterprises and solve business challenges that matter • Accelerate your career - Get hands-on experience, mentorship, and continuous learning opportunities • Work with the best - Join 140,000+ bold thinkers and problem-solvers who push boundaries every day • Thrive in a values-driven culture - Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up. Lets build tomorrow together. Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.

Ready to shape the future of work? At Genpact, we don't just adapt to change we drive it. AI and digital innovation are redefining industries, and were leading the charge. Genpact's AI Gigafactory, our industry-first accelerator, is an example of how were scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies most complex challenges. If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team thats shaping the future, this is your moment. Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions - we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Genpact Walk-in drive for Source to Pay role || Interview Location - Bangalore || Job Location - Hyderabad Note* The interview would be happening in Bangalore, however the job location for this role is Hyderabad Walk-In Date: 26-JUl-2025 Walk-in Timings: TO BE DISCLOSED SOON Walk-in venue: TO BE DISCLOSED SOON Job Location: Hyderabad Interview Location: Bangalore (Exact location will be disclosed soon) Work location: Hyderabad (Only work from office) Shifts: Flexible with any shift Responsibilities To provide operational insight, reporting and experience with vendor to help make an informed decision Cloud Ops creates case to onboard new vendor. Provides required documentation. Involved with reporting, consulting etc. Handling customer/sales requests and providing information to customers via e-mails/phone Gather information for EDC set up/ update Gather information for supplier set up/ update Support new EDC set up Support new manufacturer set up Support reseller and distributor agreement set up, negotiations, and amendments Update EDC data Update/ set up supplier master data in the system Manager follows sales trends through SF cases and research new partners to support. Review partner programs and captalize on margin and ease to navigate. Provide prompt, efficient, and satisfactory responses to customer/vendor inquiries on Contracts/order status and billing/invoicing corrections. Handling customer inquiries related to returns, processing return requests, ensuring adherence to return policies, resolving customer issues, and working towards customer satisfaction. Qualifications we seek in you! Minimum Qualifications / Skills Bachelor's degree 8+ years of professional experience in Sourcing Strategy, Service and Renewal Management, Vendor Management Industry Experience - Services or hi-tech industry Preferred Qualifications/ Skills Ability to learn quickly Diploma / Post Graduation in International supply chain management / Sourcing Management Excellent Communication skill and the ability to engage customers in significant discussions Oracle, ServiceNow, SAP, knowledge and experience would be an added advantage Possess the following key behaviors: Accountability, Planning and Organization, Teamwork, Flexibility and Problem Solving Proficiency in coaching skills and with high level of confidentiality and professionalism. Why join Genpact? • Be a transformation leader - Work at the cutting edge of AI, automation, and digital innovation • Make an impact - Drive change for global enterprises and solve business challenges that matter • Accelerate your career - Get hands-on experience, mentorship, and continuous learning opportunities • Work with the best - Join 140,000+ bold thinkers and problem-solvers who push boundaries every day • Thrive in a values-driven culture - Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up. Lets build tomorrow together. Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.