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8.0 - 13.0 years
7 - 12 Lacs
Kheda, Gurugram, Mumbai (All Areas)
Work from Office
Manage complete P & L for the warehouse. Manage floor operation as well as admin & other activity of warehouse. Manage multiple customers for their diverse requirements / SOP. Lead the complete warehouse manpower. Cost Control, compliance management. Required Candidate profile Good exp. in handling multiple clients. Good Comm. & Client interaction Skills. Exp. in managing end to end warehouse operation. Good knowledge of ERP ( WMS, SAP etc.) Team management skills.
Posted 3 days ago
1.0 - 6.0 years
8 - 10 Lacs
Gurugram
Work from Office
Driving all inventory-led operations Work with cross-functional stakeholders Enable smooth Return to vendor operations streamlining the returns processes drive improvements on Fill-rates and other vendor experience & inventory health metrics Required Candidate profile 1-4 years of relevant experience in Retail, FMCG, E-commerce Proficient in Excel, MS Access Comfortable in execution, handling data requiring to support at odd-hours in events of any disruptions
Posted 3 days ago
3.0 - 8.0 years
4 - 7 Lacs
Nelamangala, Bengaluru
Work from Office
Role & responsibilities:- - Maintaining stock accuracy - Ensuring WM hygiene - 100% put away as per defined TAT. - Audit of bin locations post movement of stocks. - 100% picking of stocks as per allocations received in the defined TAT. - Investigating stores short excess cases. - Coordinate and manage daily physical cycle count as per pre-defined schedule. - Record daily deliveries and shipment to maintain information required for periodic inventory reconciliation - Create and maintain spreadsheets for the report and analysis of data - Provide written reports and results of data analysis to senior management. - Regular action on slow moving inventory - Audit of consumable inventory - Maintaining stock between DC primary and reserve location of DC. - Bin optimization activity - Shortage/Excess report analysis report Preferred candidate profile:- - Working knowledge of MS Office Utilities Excel, Power point, Word, Data analysis & interpretation - SAP Knowledge is preferable - Strong communication, interpersonal skills - Aptitude for counting and inventory management
Posted 4 days ago
5.0 - 10.0 years
10 - 20 Lacs
Mangaluru, Medchal
Work from Office
Role & Responsibilities: Planning, Executing & Monitoring end to end first mile and middle mile operations. To implement and develop the SOPs and is a part of audit /continuous improvement team to find gaps and provide solutions. Work with Engineering/SNOP team on capacity planning. Perform ongoing analysis to improve facility metrics, service levels and productivity. Improving metrics in the medium-long run with regard to design change, optimization of layout and line haul capacity. Review infrastructure and asset requirements based on load projections and network changes. Drive continuous improvement projects within their facility to improve throughput, reduce cost and increase productivity. Responsible for training, mentoring, coaching of Managers & Team Leads (all on-rolls). Liaise with Customer support teams to resolve client specific escalations and issues. HR/Employee related KRAs – Diversity Hiring, Maintaining Employee Morale, Employee safety on the floor
Posted 4 days ago
1.0 - 6.0 years
2 - 6 Lacs
Gurugram
Work from Office
We are seeking motivated individuals for various positions including Supervisor, Executive and Assistant Manager. The exact designation will depend on your experience and interview assessment. Position Overview: As part of our team, you will be responsible for ensuring accurate inventory management, maintaining strong customer relationships, and driving process improvements. You will play a key role in optimizing warehouse operations and ensuring high levels of service. Key Responsibilities: Utilize hands-on experience in warehouse and logistics operations to drive efficiency. Demonstrate sound knowledge of inbound and outbound activities to enhance overall workflow. Conduct regular cycle counts and bin audits to ensure inventory accuracy. Optimize warehouse utilization and implement effective monitoring tools. Maintain strong communication with customers and provide timely reporting. Ensure adherence to Standard Operating Procedures (SOPs) and meet service level agreements (SLAs). Promote safe working practices and participate in quality assurance initiatives. Requirements: Experience in inventory management and warehouse operations. Strong organizational and planning skills. Excellent communication and interpersonal skills. Knowledge of Warehouse Management Systems (WMS). Interview Mode: Face to Face Interview Date: 25 June 2025 Interview Time: 10:30AM to 2:30PM Contact Person: Riya Rajdev / Divya Address: DHL Supply Chain India Pvt. Ltd., Indo Space FWS Industrial Park Pvt. Ltd., Village- Luhari, Pataudi Kulana Road, MDR Road -132, Post Luhari, Tehsil & District: Jhajjar, State: Haryana- 124108 Forward you update resume to riya.rajdev@dhl.com / divya.r3@dhl.com
Posted 5 days ago
2.0 - 7.0 years
5 - 7 Lacs
Udaipur
Work from Office
Hi, PFB the key responsibilities: • Planning, Organizing & Monitoring end to end line haul operations which includes all modes of transportation (Air, Road, and Rail) • Manage the weekly creation and daily management of the linehaul schedule and associated systems • Proper implementation of the policies and is a part of audit team to find gaps and provide time to time solutions • Monitoring commercial connections, vehicles availability and daily follow up for the held back shipments • Maintain the shipment records for each client • Maintain the SLA for each shipment to be received at customer premises within scheduled time. • Work with forecasting team to drive improvement of the base forecast • Manage and perform ongoing analysis to work with appropriate teams to develop and improve scheduling methodologies and systems • Manage and improve scheduling metrics to identify trends and shortcomings and drive scheduling accuracy • Facilitate communication and coordination with different teams and coordinate for the creation of a schedule that meets all stakeholders expectations and concerns. *Candidate should be flexible to work in shifts* *6 days working*
Posted 6 days ago
3.0 - 8.0 years
6 - 7 Lacs
Motihari
Work from Office
PFB the key responsibilities: • Planning, Organizing & Monitoring end to end line haul operations which includes all modes of transportation (Air, Road, and Rail) • Manage the weekly creation and daily management of the linehaul schedule and associated systems • Proper implementation of the policies and is a part of audit team to find gaps and provide time to time solutions • Monitoring commercial connections, vehicles availability and daily follow up for the held back shipments • Maintain the shipment records for each client • Maintain the SLA for each shipment to be received at customer premises within scheduled time. • Work with forecasting team to drive improvement of the base forecast • Manage and perform ongoing analysis to work with appropriate teams to develop and improve scheduling methodologies and systems • Manage and improve scheduling metrics to identify trends and shortcomings and drive scheduling accuracy • Facilitate communication and coordination with different teams and coordinate for the creation of a schedule that meets all stakeholders expectations and concerns. *Candidate should be flexible to work in shifts* *6 days working*
Posted 6 days ago
5.0 - 10.0 years
17 - 25 Lacs
Hyderabad
Work from Office
Role & responsibilities Identify root causes / improvement areas and work collaboratively to improve performance Strategize the implementation of the business plan by communicating goals and managing staffing and scheduling, assigning duties, and overseeing workloads in order to achieve Inventory Function goals Identify patterns, analyse trends, assess and understand events, integrate information from teams (Site & Central Teams) to ensure forward planning and prevent or minimize impact on performance Drive the selection and implementation of process improvement & cost optimization projects by analysing the Inventory Performance Metrics with a vision to enhance customer experience Accountable for end to end inventory efficiency, financial control, minimizing inventory losses and ensuring inventory variance is within budget Ensure replenishment and stock take processes are completed within agreed timelines and accuracy to ensure no productivity loss in subsequent activities Identifying training and development needs; and participating in the hiring, promotion, coaching, teaching, and evaluation of associates and Shift In-charges Balance the short term and long-term goals and drive right decision making and performance culture Lead all communication and collaboration with cross functional teams to maximize the Inventory Performance Continually raise the bar on quality and safety standards in Inventory Function Ensure the execution of Operations in line with SOPs Resolve System Failures and Hardware Failures Co-ordinate with relevant stakeholders (Site Team & Central Team) Ensure the safety and security of Operational Aids & MHE's Adhere to Company standards and policies in addition to all regulatory requirement Skill Set Teamwork & Leadership Problem Solving & Decision Making People Management & Negotiation Skills Stakeholder Management & Project Management Conflict Management Situational & Strategic Thinking Execution Excellence Proficient Communication Skills (Verbal & Written) Adaptability to Change Preferred candidate profile What you will need: Qualification Bachelors / Master’s Degree in Logistics/Supply Chain or related fields 4-8 years of Supervisory Experience Microsoft office Suite Proficient Knowledge in Specific Function Preferably only female candidates with local language awareness will be ideal fit for this role
Posted 6 days ago
5.0 - 10.0 years
17 - 25 Lacs
Hosur
Work from Office
Role & responsibilities Identify root causes / improvement areas and work collaboratively to improve performance Strategize the implementation of the business plan by communicating goals and managing staffing and scheduling, assigning duties, and overseeing workloads in order to achieve Inventory Function goals Identify patterns, analyse trends, assess and understand events, integrate information from teams (Site & Central Teams) to ensure forward planning and prevent or minimize impact on performance Drive the selection and implementation of process improvement & cost optimization projects by analysing the Inventory Performance Metrics with a vision to enhance customer experience Accountable for end to end inventory efficiency, financial control, minimizing inventory losses and ensuring inventory variance is within budget Ensure replenishment and stock take processes are completed within agreed timelines and accuracy to ensure no productivity loss in subsequent activities Identifying training and development needs; and participating in the hiring, promotion, coaching, teaching, and evaluation of associates and Shift In-charges Balance the short term and long-term goals and drive right decision making and performance culture Lead all communication and collaboration with cross functional teams to maximize the Inventory Performance Continually raise the bar on quality and safety standards in Inventory Function Ensure the execution of Operations in line with SOPs Resolve System Failures and Hardware Failures Co-ordinate with relevant stakeholders (Site Team & Central Team) Ensure the safety and security of Operational Aids & MHE's Adhere to Company standards and policies in addition to all regulatory requirement Skill Set Teamwork & Leadership Problem Solving & Decision Making People Management & Negotiation Skills Stakeholder Management & Project Management Conflict Management Situational & Strategic Thinking Execution Excellence Proficient Communication Skills (Verbal & Written) Adaptability to Change Preferred candidate profile What you will need: Qualification Bachelors / Master’s Degree in Logistics/Supply Chain or related fields 4-8 years of Supervisory Experience Microsoft office Suite Proficient Knowledge in Specific Function Preferably only female candidates with local language awareness will be ideal fit for this role
Posted 6 days ago
5.0 - 6.0 years
55 - 60 Lacs
Bengaluru
Work from Office
Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you’d like, where you’ll be supported and inspired bya collaborative community of colleagues around the world, and where you’ll be able to reimagine what’s possible. Join us and help the world’s leading organizationsunlock the value of technology and build a more sustainable, more inclusive world. work experience in IBM Sterling OMS. Well-versed in IBM Sterling OMS (Cloud/On-prem versions) Handson experience in deployments. Must have strong knowledge on order processing functions like Catalog management; Inventory Management; Sourcing Scheduling; Payments; Distributed Order Management; Supply Collaboration; Reverse Logistics. Must have an understanding of OMS Database schemas. Hands-on experience with core Java; JSP and web services (REST & SOAP). Primary Skills IBM Sterling OMS OMS database Java
Posted 1 week ago
4.0 - 9.0 years
12 - 15 Lacs
Bhiwandi
Work from Office
Hi, PFB the key responsibilities: Planning, Organizing & Monitoring end to end line haul operations which includes all modes of transportation (Air, Road, and Rail) Manage the weekly creation and daily management of the linehaul schedule and associated systems Proper implementation of the policies and is a part of audit team to find gaps and provide time to time solutions Monitoring commercial connections, vehicles availability and daily follow up for the held back shipments Maintain the shipment records for each client Maintain the SLA for each shipment to be received at customer premises within scheduled time. Work with forecasting team to drive improvement of the base forecast Manage and perform ongoing analysis to work with appropriate teams to develop and improve scheduling methodologies and systems Manage and improve scheduling metrics to identify trends and shortcomings and drive scheduling accuracy Facilitate communication and coordination with different teams and coordinate for the creation of a schedule that meets all stakeholders expectations and concerns. *Candidate should be flexible to work in shifts* *6 days working*
Posted 1 week ago
4.0 - 6.0 years
4 - 4 Lacs
Bhiwandi
Work from Office
Complete warehouse operation, KPI, SLA, Order processing, Meetings, presentation, Training, SOP adherence, SAP, WMS/TMS MS office, good communication skill EHS FIRST to LAST mile delivery tracking, MIS, Presentation, Provident fund
Posted 1 week ago
10.0 - 15.0 years
12 - 13 Lacs
Gurugram, Manesar
Work from Office
Job Description Responsible for all activities involved in the management of product movement within the supply chain; ensures delivery of the right product to the right place at the right time for the right price. Key logistics activities include: physical distribution, which includes the movement and storage of finished goods, supplies and spare parts from manufacturing plants to warehouses to customers (typically includes warehousing, shipping, receiving, inventory management, and localization); logistics network development/optimization, which includes network design, reverse logistics, modeling, duty elimination/reduction, order fulfillment cycle time management, cost analysis, system design; logistic services procurement, including contract management; supply chain management, postponement procurement, and order management. Designs and implements logistics strategies/ processes in the areas of transportation, trade compliance, customs, physical distribution and/ or supply chain management to support distribution of Agilent materials/products. Responsibilities may be at the site level, regional or global. May be responsible for logistics process design, support and ongoing improvement. May be responsible for program management, such as directing the work of third parties, including global vendor management, to meet contract specified deliverables, performance of business objectives, alignment to Agilent business needs and performing audits. Global Trade: Responsible for the efficient and economical movement of goods (materials, products, equipment) across international borders, in accordance with organizational policies and relevant local, country and/or international trade laws and processes. Consults with internal and external customers, including legal counsel, order administration, customs/export control officials, and freight companies to ensure compliance with import/export governmental requirements. Communicates global and domestic import/export regulation requirements to all operating units. Provides trade compliance training. Serves as an import/export liaison for local, country and/or international customers/subsidiaries, distribution, procurement, planning, manufacturing, intercompany finance, regulatory and import/export compliance functions. Manages duty reduction programs for operating units. Manages the relationship with customs brokers to ensure compliance for importation of goods, including monthly tracking and review of key performance indicators, identifying and implementing corrective action as needed and yearly negotiations on contracts and rates for import clearance. Represents Agilent in negotiating with external government authorities in local, country and/or international trade matters, audits and investigations. Communicates facts associated with local, country and/or international trade transactions to external government agencies to protect Agilent s trade privileges. Advises the Agilent businesses and infrastructure functions on key projects and initiatives that increase the competitive landscape of Agilent products and strategies. Interprets trade regulations and defines internal compliance policies and procedures. May participate in legislative and regulatory processes affecting international trade regulations. May manage international trade license/restriction processes and documentation. Qualifications Bachelors or Masters Degree or equivalent. Post-graduate, certification. Typically, at least 10+ years relevant experience. Additional Details This job has a full time weekly schedule. Our pay ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. During the hiring process, a recruiter can share more about the specific pay range for a preferred location. Pay and benefit information by country are available at: https: / / careers.agilent.com / locations Travel Required: Occasional Shift: Day Duration: No End Date Job Function: Manufacturing
Posted 1 week ago
5.0 - 10.0 years
4 - 6 Lacs
Kolkata
Work from Office
Kutchina is a leading provider of premium modular kitchens and home appliances, dedicated to delivering innovative and stylish solutions to enhance modern living. We are expanding our team and seeking a dynamic and results-driven Senior Executive to drive lead conversion and contribute to our growth. Role & responsibilities Manage day-to-day warehouse operations , including receiving, storage, picking, and dispatch. Plan and execute transportation of goods including reverse Logistic strongly across locations as per schedule. To handle claims related to transit Damage or any discrepancies during transportation and their settlement with Insurance company Having strong knowledge in the settlement of claims related to marine policy Coordinate with transporters, vendors, and internal teams for timely dispatch and delivery. Monitor inward and outward stock movements , ensuring accuracy in records and physical inventory. Maintain inventory reports , reconcile stock discrepancies, and manage cycle counts. Supervise loading/unloading activities , packaging, and ensure proper documentation. Ensure proper upkeep of the warehouse cleanliness, safety, and space utilization . Track on-time delivery performance , report delays, and take corrective action. Prepare and update daily MIS reports related to stock, dispatch, and logistics KPIs Support in return logistics and damage handling as required Preferred candidate profile Strong knowledge of logistics operations and warehouse management Proficient in MS Excel / Google Sheets and basic ERP tools Good coordination, problem-solving, and communication skills Ability to handle multiple shipments, priorities, and deadlines Familiar with inventory audits, documentation, and transport management
Posted 1 week ago
10.0 - 20.0 years
4 - 6 Lacs
New Delhi, Bahadurgarh, Delhi / NCR
Work from Office
Warehouse manager required at bahadurgarh, location Qualification - any graduate Exp- min 10yrs Salary - upto 40k Skills- min 100 truck per day load(FTL) B2B
Posted 1 week ago
3.0 - 8.0 years
3 - 4 Lacs
Coimbatore
Work from Office
Dear Candidate, Greetings from Proconnect Supply Chain (Redington Group)! We have Executive requirement @ Pappampatti (Coimbatore). Captured below the Job Description: Monthly Revenue Report Preparation Preparing MIS Report for Transporter Follow up with vendor for Monthly bills Fixed Bills collection and submission from 3PL Submission of Fixed bills to client for approval Collecting Primary transportation & Courier Bills from Client's Vendors Follow-up with Regional Commercial for Payment for fixed bills Prepare Weekly and Monthly Reports to client Petty cash management Labor Head count entry in System Day wise Submission of Variable bills to client for approval SAP knowledge must Interested candidates may please walk-in at the given location on Friday, Saturday, Monday, Tuesday (June - 13, 14, 16, 17).
Posted 1 week ago
4.0 - 9.0 years
12 - 15 Lacs
Chandigarh, Bhiwandi, Rajpura
Work from Office
Hi, PFB the key responsibilities: Planning, Organizing & Monitoring end to end line haul operations which includes all modes of transportation (Air, Road, and Rail) Manage the weekly creation and daily management of the linehaul schedule and associated systems Proper implementation of the policies and is a part of audit team to find gaps and provide time to time solutions Monitoring commercial connections, vehicles availability and daily follow up for the held back shipments Maintain the shipment records for each client Maintain the SLA for each shipment to be received at customer premises within scheduled time. Work with forecasting team to drive improvement of the base forecast Manage and perform ongoing analysis to work with appropriate teams to develop and improve scheduling methodologies and systems Manage and improve scheduling metrics to identify trends and shortcomings and drive scheduling accuracy Facilitate communication and coordination with different teams and coordinate for the creation of a schedule that meets all stakeholders expectations and concerns. *Candidate should be flexible to work in shifts* *6 days working*
Posted 1 week ago
2.0 - 7.0 years
5 - 7 Lacs
Udaipur, Jaipur
Work from Office
Hi, PFB the key responsibilities: • Planning, Organizing & Monitoring end to end line haul operations which includes all modes of transportation (Air, Road, and Rail) • Manage the weekly creation and daily management of the linehaul schedule and associated systems • Proper implementation of the policies and is a part of audit team to find gaps and provide time to time solutions • Monitoring commercial connections, vehicles availability and daily follow up for the held back shipments • Maintain the shipment records for each client • Maintain the SLA for each shipment to be received at customer premises within scheduled time. • Work with forecasting team to drive improvement of the base forecast • Manage and perform ongoing analysis to work with appropriate teams to develop and improve scheduling methodologies and systems • Manage and improve scheduling metrics to identify trends and shortcomings and drive scheduling accuracy • Facilitate communication and coordination with different teams and coordinate for the creation of a schedule that meets all stakeholders expectations and concerns. *Candidate should be flexible to work in shifts* *6 days working*
Posted 1 week ago
0.0 - 5.0 years
1 - 1 Lacs
Jaipur
Work from Office
Seeking a detail-oriented Warehouse Operator to manage inventory, process orders/returns, and maintain warehouse. Basic English, physical fitness, and team spirit required. E-commerce experience preferred but not mandatory.
Posted 1 week ago
1.0 - 5.0 years
1 - 2 Lacs
Pune
Work from Office
Duties/Responsibilities: Responsible for Reverse Logistics. Responsible for timely pickups from customers. Need to minimize the TAT failure. Tracking & maintaining data of daily shipments. Managing Return to shipper shipments and to work continuously on improvement in seller experience. Ensure smooth execution of Reverse operations. Preparation of MIS reports. Ensuring process are followed to minimalize loses & drive cost saving initiatives Required Skills/Abilities: 1. Good Excel knowledge. 2. English and Regional Language fluency is Must. 3. 1+ Years Experience. 4. Geographical Knowledge.
Posted 1 week ago
0.0 - 5.0 years
1 - 1 Lacs
Jaipur
Work from Office
Seeking a detail-oriented Warehouse Operator to manage inventory, process orders/returns, and maintain warehouse. Basic English, physical fitness, and team spirit required. E-commerce experience preferred but not mandatory.
Posted 1 week ago
5.0 - 10.0 years
6 - 8 Lacs
Surat
Work from Office
Looking for Territory Business Head for Surat Location Key Responsibilities-P&L Ownership Overall P&L Head for the Branches under him/her. Located at the major Branch and frequently visits the other Branches. Revenue Accountability-Customer relationships, RBD growth, NBD Support Cost Accountability-Authority to manage all operating costs for the Branches. Service Accountability-monitors performance, takes action on defaulters in alignment with BH. Ensures monthly Reward and Recognition program. Key Performance Indicator %same day pickup/booking and connection within cutoff. %FAD %Forward closure(open CN closure within timeline) %CRM closure within TAT. PUD CPK and CPT We are looking for candidates who are from Same Industry & can join us within 15 days OR immediate joining. Preferred candidate profile We are looking for Graduate OR Post Graduate candidate who are from Same Industry & can join us within 15 days OR immediate joining.
Posted 2 weeks ago
7.0 - 12.0 years
25 - 35 Lacs
Gurugram, Manesar, Delhi / NCR
Work from Office
PFB the key responsibilities: Accountable for achieving service level, cost, quality and employee morale within his/her AOR. Ensuring & Developing SOP compliance & implementation of the policies and is a part of audit team to find gaps and provide quick and accurate solutions. Work with Engineering and Product teams to develop solutions, SOPs and to drive automation within their facilities. Facilitate communication and coordination with different teams such as commercial, security & fleet. Ensures customer satisfaction and reduces client escalation by monitoring that the queries, issues & grievances are taken care of within time. Monitoring employees safety and security parameters across region and ensures no unlawful activity occurs. Ensuring the pipeline and succession plan for the team for SMs and below is in place. To assess the capability gaps of the team and to build/execute a plan to close the gaps. Formulating a contingency plan for his/her respective AOR. Plan & execute facility relocation, expansion, and sorter implementations. Responsible for training, mentoring, coaching of Senior Managers & Managers. Benchmarking with competition regarding First Mile & Middle Mile Delivery solutions to bring in innovations and industry best practices to Delhivery. HR/Employee related KRAs – Diversity Hiring, Maintaining Employee Morale, Employee safety on the floor
Posted 2 weeks ago
4.0 - 7.0 years
5 - 10 Lacs
Bengaluru
Work from Office
What do we'do: ShopDeck helps e-commerce merchants set up and manage their D2C storefront profitably . Proposition for merchants: D2C selling made as easy as selling on marketplaces like AZ, FK, Meesho, Myntra, etc Why build this: 1. India s D2C wave has been limited to venture-funded D2C brands today 2. The art of selling on your own website is not democratised. There are ~500k-1M sellers who can sell D2C but can at best sell on marketplaces 3. Philosophically - we feel brand owners should spend most of their time on the product and not on channel optimization 4. Shopify / Status-quo software solve for work-flow management of storefront but don t do enough on helping merchants sell we'll! Our proposition: We have a software + services proposition for the merchant with the goal of optimising for the merchants profitability. Our product is an all-in-one software stack that gives merchants everything they need to sell D2C, ie Storefront, Shipping, Marketing integrations, Communication. Our services layer works on top of this software stack to achieve profitability for merchants. Here, we combine 4-key roles in classic e-commerce setup, all relevant for any D2C brand as we'll: 1. Marketing manager ( top of the funnel ) 2. Category manager ( products/merchandising ) 3. Product manager ( website/app metrics ) 4. Ops manager ( shipping metrics ) Our services layer measures metrics across all these buckets to optimise and take appropriate actions for merchant s profitability. Over time, the goal is to productize our services layer - which we believe will move the baseline of what merchants expect from a storefront software. Team and scale: we're at ~$6M ARR and had hit profitability earlier in the year. we've recently raised series-B from led by Bessemer Venture Partners (who had famously led Series A for Shopify in 2010) with participation from Elevation Capital, General Catalyst (fka Venture Highway) and Chiratae Ventures. Job Title: Head of Fulfillment & CX Role Overview: In our world, fulfillment = trust, and CX = retention. You will be the engine behind both. we're looking for a mission-critical leader who can build Indias most reliable fulfillment + support backbone in e-commerce enablement. This role isn t about maintaining operations its about architecting a scalable, tech-enabled, zero-defect post-purchase engine. 1. World-Class FulfillmentInfrastructure Architect & execute our national fulfillment footprint. Build a delivery engine that hits the target %OTIF across all categories. Solve for cost reliability speed without trade-os. 2. Customer Experience That Builds Loyalty Design and run a CX engine (support, escalation, returns) like a product ~ fast, responsive, data-backed. Move the needle on NPS and repeat purchase for CX-touched users. Set SLAs and close the loop: every CX issue should fix a root cause. 3. Operational Systems & Team That Scale 10x Hire, structure and coach high-ownership teams across fulfillment, support, and reverse logistics. Build tight SOPs, real-time dashboards, and feedback systems across functions. Drive process thinking, hustle, and metrics obsession into the org DNA. 4. Tech-Led Ops Engine Work with Product & Tech to scale internal tools that drive automation and insight. Lead org-wide initiatives on TAT reduction, resolution speed, and failure prevention. What Makes You Right for This Role Overall 4-7 Years of Work Experience Tier-1 Pedigree (Top IIT/NIT/BITS/B-Schools) Experience in scaling Ops/CX/Fulfillment in E-com, D2C, logistics, or new-age retail is preferred. You think wholistic: cost, SLA, experience, retention ~ all maer equally. You are execution-obsessed, process-minded, but fast on your feet.
Posted 2 weeks ago
10.0 - 15.0 years
20 - 30 Lacs
Bangalore Rural, Bengaluru, Mumbai (All Areas)
Work from Office
Hi We are looking to hire for the profile of SCM Logistics, Please go through the JD and Apply. Overview SCM: Pre-Sales Logistics focuses on supporting sales and solutioning for logistics outsourcing and transformation engagements. The role involves conducting due diligence, assessing process maturity, responding to RFPs/RFIs, and creating value-driven logistics solutions. It includes FTE estimation, transition planning, and participating in solution defense. The position requires expertise in logistics processes, hands-on knowledge of ERP systems (like SAP/Oracle), and familiarity with automation, RPA, and process mining tools (e.g., Signavio, Celonis). Strong communication, analytical skills, and experience in integrated solutioning across global teams are essential. Main Skills: Experience of 8-12 years working in a pre-sales solutioning role Graduate/Post Graduate/Certification in Supply Chain Management Experience in solutioning, designing and implementing Supply chain Logistics services is important Experience in SCM logistics modules in SAP /Oracle or other major ERPs Problem resolution skills, Good Analytical skills, Positive attitude Team Player, Go getter & fast learner, Creativity, Working in multi-cultural, global and diverse teams Knowledge and hands on Experience in SCM logistics modules in SAP /Oracle or other major ERPs will be an added advantage Experience in Automation, RPA, Digitalization, Analytics &Knowledge of process mining tools like Signavio or Celonis will be an added advantage Hands on experience in MS Office tools (PowerPoint, Word, Excel, Project, Visio etc.) To Apply, WhatsApp 'Hi' @ 9151555419 Follow the Steps Below: >Click on Start option to Apply and fill the details >Select the location as Other ( to get multiple location option ) a) To Apply for above Job Role ( Mumbai ) Type : Job Code # 350 b) To Apply for above Job Role ( Bangalore ) Type : Job Code # 351 Responsibilities : Minimum 8 to 15 years of experience in Pre-sales and Solutioning of Supply Chain Logistics assessment/outsourcing engagements Conduct due diligence and process maturity assessments by engaging with customers and internal stakeholders at customer location (domestic or international locations) to develop compelling business cases for outsourcing. Create responses for RFPs/RFIs and creating value propositions and winning theme for legal process services (Supply Chain Logistics) Prepare and participate in Solution defense with customers in a convincing manner Create FTE estimation, Location strategy, Transformation roadmap, transition plan, support in creation of SOW and contract negotiation. Hand over to delivery and hand hold where required till the project is on steady state. Participate in Knowledge sharing, Learning and Development activities by conducting training session as per requirement (including creation of training modules) Participate in analyst interactions to enhance brand value and market positioning of company as per requirement. Work collaboratively in integrated deals along with other service lines to create integrated value proposition Thought Leadership with a good understanding of the market trends and industry nuances
Posted 2 weeks ago
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