Required on paper Quality- AM - Domestic BPO Process - 5.5 LPA

0 years

0 Lacs

Posted:2 days ago| Platform: Linkedin logo

Apply

Work Mode

On-site

Job Type

Full Time

Job Description

Contact Person: HR Sharandeep Kaur - 9266364422


Role Description

This is a full-time, on-site role for an Assistant Manager Quality - Domestic. The position is located in Noida, India. The Assistant Manager Quality will be responsible for overseeing the quality of processes and customer interactions, developing and implementing quality improvement initiatives, conducting audits, and reporting on quality metrics. The role also involves providing training and support to team members, ensuring compliance with company standards, and collaborating with other departments to enhance overall service quality.


Qualifications

  • Experience in quality management, process improvement, and auditing
  • NEED ON PAPER AM QUALITY.
  • Strong skills in data analysis, reporting, and using quality management tools
  • Proven ability to lead, train, and support team members
  • Excellent communication, problem-solving, and organizational skills
  • Ability to work independently and collaboratively with other departments
  • Familiarity with the BPO industry and customer support operations
  • Bachelor's degree in business, Management, or related field
  • Experience in developing and implementing quality improvement initiatives


Mock Interview

Practice Video Interview with JobPe AI

Start Job-Specific Interview
cta

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.

Job Application AI Bot

Job Application AI Bot

Apply to 20+ Portals in one click

Download Now

Download the Mobile App

Instantly access job listings, apply easily, and track applications.

coding practice

Enhance Your Skills

Practice coding challenges to boost your skills

Start Practicing Now

RecommendedJobs for You