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Job Description

Position: Renewal Sales Executive

Company: SOFTCELL TECHNOLOGIES GLOBAL PVT LTD

Location : Pune


Job Description:

We are seeking a motivated and experienced Renewal Sales Executive to join our dynamic renewals team. The ideal candidate will have a proven track record in managing and renewing client accounts, with a focus on customer satisfaction and revenue growth.


Key Responsibilities:

  • Manage the entire renewal sales cycle from start to finish, ensuring timely and successful renewals of existing client contracts.
  • Build and maintain strong relationships with clients to understand their needs and ensure a high level of satisfaction.
  • Identify opportunities for up selling and cross-selling additional products or services to existing clients.
  • Collaborate with the customer success and support teams to address client concerns and ensure a seamless renewal process.
  • Monitor and report on renewal metrics and progress, providing insights and recommendations to improve renewal rates.
  • Maintain accurate and up-to-date records of all renewal activities in the CRM system.
  • Stay informed about industry trends and market conditions to provide clients with relevant and timely information.

Requirements:

  • B.E./B.Tech any stream
  • 2-3 years of experience in renewal sales or account management.
  • Proven track record of meeting or exceeding sales targets and renewal quotas.
  • Excellent communication and interpersonal skills, with the ability to build strong client relationships.
  • Strong problem-solving skills and a customer-focused mindset.
  • Proficiency in using CRM software and other sales tools.
  • Ability to work independently and as part of a team in a fast-paced environment.

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