Renewal Executive

Position: Renewal Sales Executive

Company: SOFTCELL TECHNOLOGIES GLOBAL PVT LTD

Location : Pune

Job Description:

We are seeking a motivated and experienced Renewal Sales Executive to join our dynamic renewals team. The ideal candidate will have a proven track record in managing and renewing client accounts, with a focus on customer satisfaction and revenue growth.

Key Responsibilities:

• Manage the entire renewal sales cycle from start to finish, ensuring timely and successful renewals of existing client contracts.
• Build and maintain strong relationships with clients to understand their needs and ensure a high level of satisfaction.
• Identify opportunities for up selling and cross-selling additional products or services to existing clients.
• Collaborate with the customer success and support teams to address client concerns and ensure a seamless renewal process.
• Monitor and report on renewal metrics and progress, providing insights and recommendations to improve renewal rates.
• Maintain accurate and up-to-date records of all renewal activities in the CRM system.
• Stay informed about industry trends and market conditions to provide clients with relevant and timely information.

Requirements:

• B.E./B.Tech any stream
• 2-3 years of experience in renewal sales or account management.
• Proven track record of meeting or exceeding sales targets and renewal quotas.
• Excellent communication and interpersonal skills, with the ability to build strong client relationships.
• Strong problem-solving skills and a customer-focused mindset.
• Proficiency in using CRM software and other sales tools.
• Ability to work independently and as part of a team in a fast-paced environment.