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0.0 - 3.0 years

1 - 3 Lacs

Mumbai Suburban

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Role & responsibilities Key Responsibilities: Greet and assist visitors in a professional manner Manage incoming calls and correspondence Handle front office operations and administrative tasks Maintain office supplies and records Support internal teams with basic admin functions Ideal Candidate Profile: Well-presented and courteous female candidate with front desk or receptionist experience Strong organizational and multitasking abilities Excellent communication and interpersonal skills

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3.0 - 4.0 years

4 - 5 Lacs

Bengaluru

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Job Summary: As a Senior Executive CRM , you will be responsible for managing and nurturing client relationships throughout the project lifecycle — from lead conversion, onboarding, execution to post-project support. You will serve as a key liaison between clients, design teams, and project managers to ensure a seamless and high-quality customer experience. Key Responsibilities: Act as the primary point of contact for clients post-sales. Coordinate with design, execution, and logistics teams to ensure timely project updates and delivery. Maintain and update CRM systems with customer data, feedback, and communication logs. Address and resolve client concerns or complaints promptly to maintain client satisfaction and retention. Schedule regular follow-ups and meetings with clients to track project progress and expectations. Generate client satisfaction reports and collect testimonials upon project completion. Collaborate with sales and marketing to improve the customer journey and engagement. Track Net Promoter Score (NPS) and other key customer satisfaction metrics. Assist in process improvements to enhance the customer experience across touchpoints. Upsell or cross-sell services wherever applicable. Required Skills & Competencies: Excellent communication and interpersonal skills Strong organizational and multitasking abilities Proficiency in CRM tools (e.g., Zoho, Salesforce, HubSpot) Ability to work under pressure and manage multiple projects Empathy and customer-centric mindset Knowledge of interior design workflows and customer pain points Preferred Qualifications: Graduate in Business Administration, Marketing, or related field Diploma or exposure to interior design or real estate is a strong plus Hands-on experience in CRM in interiors, architecture, real estate, or home improvement industries

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0.0 - 2.0 years

1 - 2 Lacs

Ahmedabad

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Role: Front Desk Officer / Executive { Female Candidates Only} Department - Admin Location - Prahladnagar, Ahmedabad Qualification - Graduate Experience - 0 to 2 year Key Skills : Thorough knowledge of MS Office, good memory, liking for interacting with people in a friendly manner, telephone etiquettes. Soft skills: Polite, soft spoken & well mannered, fluency in English / Hindi / Gujarati languages, pleasing personality, Good co-ordination & follow up skills, Extrovert nature Job Description To handle front desk, visitors & telephones. To ensures good hospitality to visitors. To visitors at reception through close follow up with concerned member for visitors prompt. To co-ordinate and ensure minimal waiting time for with visitors coming to premise for meeting. To maintain the stock & inventory records of stationery items. To receive incoming post / courier, maintaining its record & handing over to Personal Assistant to MD. To send post / courier & maintaining its records. To verify courier bills for its accuracy & submit to senior for its payment.

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1.0 - 3.0 years

2 - 3 Lacs

Chandigarh

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Sun Park Resort Manali is looking for Front Office Assistant - Sun Park Hotel & Banquet, Chandigarh to join our dynamic team and embark on a rewarding career journey An Office Assistant is a support role responsible for providing administrative and clerical services to an organization The following is a list of common responsibilities for an Office Assistant:1 Answering and directing incoming phone calls, responding to emails and greeting visitors2 Performing data entry and record keeping tasks3 Filing and organizing paperwork and documents4 Scheduling appointments, meetings and travel arrangements5 Performing basic bookkeeping and financial tasks6 Assisting with preparing reports, presentations and correspondence7 Maintaining office supplies and equipment8 Performing ad-hoc administrative tasks as requiredThe ideal candidate for this position should have strong organizational and communication skills, be proficient in Microsoft Office and be able to work well in a fast-paced environment

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0.0 - 3.0 years

2 - 2 Lacs

Pune

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Job Summary: We are looking for a friendly, energetic, and well-presented Front Desk Executive to join our real estate team. This entry-level position is for fresher who are passionate about client service and interested in the real estate industry. The GRE will serve as the first point of contact for clients, ensuring a smooth and welcoming experience. Key Responsibilities: Greet and welcome walk-in clients, visitors, and prospects professionally. Coordinate and assist in scheduling site visits and client meetings. Maintain a neat and organized front desk/reception area. Record and update client information in internal systems or CRM tools. Assist in organizing events, open houses, or client hospitality sessions. Act as a support function for the sales and marketing team during client interactions. Requirements: Any 12 Pass / Diploma can apply Strong communication and interpersonal skills. Required Weekend Availability Polished and presentable appearance with a customer-centric attitude. Basic computer skills (MS Office, email handling); knowledge of CRM is a plus. Fluency in English and local language(s). Willingness to work weekends and travel to project sites if needed. Preferred Traits: Enthusiastic and eager to learn. Team player with a helpful attitude. Passion for real estate and dealing with people Passion for real estate and dealing with people

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2.0 - 5.0 years

3 - 4 Lacs

Pune

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Roles and Responsibilities: Customer Engagement: Welcome and greet clients visiting the project site, ensuring a warm and positive first impression. Lead Tagging: Tag leads in software for smooth assignment of leads. Administration: Should handle Administration at the site level. Coordinate with relevant departments to provide timely responses. Customer Feedback: Gather client feedback post-visits and share insights with the sales and marketing teams for continuous improvement. Professionalism: Maintain a clean, presentable appearance and demonstrate excellent communication and interpersonal skills at all times. Team Collaboration: Work closely with the on-site team to provide seamless service and maintain high standards of customer satisfaction. Requirements: Bachelor's degree or equivalent in any field 1-2 years of experience in customer service or client-facing roles, preferably in the real estate sector. Excellent communication skills, both verbal and written. Ability to work weekends Strong organizational and multitasking abilities Role & responsibilities

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2.0 - 4.0 years

3 - 5 Lacs

Birbhum

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GITANJALI VIDHYALAY is looking for Office Staff to join our dynamic team and embark on a rewarding career journey Support administrative and clerical tasks daily Handle filing, data entry, and correspondence Assist in scheduling and inventory management Ensure smooth office operations and customer support

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1.0 - 4.0 years

2 - 3 Lacs

Kolkata

Work from Office

Please find the Job Description below: Responsibilities & Tasks: 1. Administrative Management: - Manage mail (physical and digital) - Identify needed/missing office supplies - Manage and order office supplies and cleaning products. - Manage and report on local expenses. - allocate every team with their order 2. Meeting internal/external: - Manage the scheduling of conference rooms - Ensure necessary equipment and their proper handling. - Ensure tidiness of the place - Prepare, plan and coordinate events/ meetings /video conferences / phone conferences 3. Communication with company collaborators (guests and visitors): - Welcome guests and offer guidance - Manage and report on the needed office supplies and monitor the condition of the supplies already provided - Collaborate effectively with the associated department and other departments. - Respect deadlines and prioritize tasks in order to finalize them in due time. - Ensure good work quality and efficiency. - Maintain a professional behavior and respectful work ethics - Strictly comply with confidentiality and discretion, meaning that any information regarding related functions or any other department must not be communicated. Requirements: - Proficient in English - Knowledge of MS Office, - Ability to make decision and work autonomously, - Ability to prioritize and plan ahead while taking in consideration the deadlines set - Solid adaptability skills, -Anticipation - Excellent communication skills -Social and professional ease - Rigor - Friendly, approachable and helpful. - Dynamic -Exemplary organizational skills - Discretion and confidentiality Perks and Benefits Great Incentive Structure Friday & Saturday fixed week off Fixed shift from 9 am to 6 pm PF Facility

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1.0 - 6.0 years

1 - 3 Lacs

Daund, Pune

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Visitor/Guest Management: - Welcome visitors by greeting them; answering or referring to inquiries. Direct visitors by maintaining employee and department directories; giving information & issuing visitor badges. Lunch arrangement for guest/visitor and Canteen cash management Handling EPABX All telephone queries, product queries, call transfers & Connecting calls Facility Management (All AMC Contract handling & billing and maintenance) Visitor Management Appointment list/ Generate appointments for walk ins / Guest Management (Lunch) & Guidance to the floors Escorting of Management Guests & Visitors Facility Management (Cleanliness & Upkeep of Premises, maintenance and repair) Conference Room Booking handling & Management as per requirement Visiting Cards end to end process Stationery Management procurement/ stock and inventory management Library Management Stock taking and ordering of books Pest Control & Horticulture (Garden Maintenance) and AMC Pantry Management Courier Management Office Boys work allocation Security Reporting Bill entries for all the daily supply vendors Support for travel management (air / train / bus ticketing and local / domestic transportation) in absence of Travel desk assistant. Data entry in oracle system of expenses. Process Purchase request and Purchase order and follow up for vendor payment with accounts team. Note: Free Transportation Available from entire Pune city.

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1.0 - 6.0 years

2 - 3 Lacs

Bengaluru

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Key Responsibilities: Warmly welcome guests as they enter the restaurant and escort them to their tables. Handle reservations and manage table assignments to optimize guest satisfaction and flow. Ensure guests are comfortable and respond promptly to their inquiries and requests. Handle customer feedback, resolve complaints diplomatically, and escalate issues when necessary. Maintain a positive, friendly demeanor at all times and uphold high standards of customer service. Coordinate with the kitchen and service staff to ensure smooth guest experiences. Provide information on menu items, special promotions, and restaurant events. Track guest preferences and provide personalized service to repeat visitors. Maintain cleanliness and organization of the front-of-house area. Assist with event coordination and VIP guest management when required. Interested Candidates kindly share their C.V on this mail id :-djchrd6@gmail.com OR WhatsApp:-7563066404 Regards HR AMISHA Contact - 7563066404

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1.0 - 6.0 years

0 Lacs

Pune

Work from Office

Job Title: Admin & Front Office Executive Job Location: Pune (Hinjewadi Phase 1) - Work From Office Experience: 1+ Years Shift Time: 10:00 AM to 7:00 PM Working Days: Monday to Saturday Qualification: Graduate in any stream Job Description: We are looking for a highly motivated Admin Cum Front Office Executive. The ideal candidate should have excellent written and verbal communication skill. He / She will be the first point of contact for all visitors and customers to the company, both in person and over the phone. Responsibilities: Greeting and Welcoming the Visitors, clients or Walk-ins and redirecting them to the concerns. Attending phone call on Matrix, redirecting them to the concerns Handling Emails and replying to them Arranging refreshments for the visitors or employees for meetings Providing facilities for employees like tea, coffee, stationary material, etc. Vendor Management Managing Housekeeping team and their attendance Responsible to maintain the office Hygiene and resolve queries Maintaining reports for pest control services, stationary material, coffee machine material Printing, scanning documents for employees Filing and maintaining important documents. Co-ordinating for internal / external Training program. Helping and solving any Admin related queries raised by employees Co-ordinating with internal team and stakeholder for admin / facilities related tasks Co-ordinating with IT team for Asset Movement and arranging Gate pass for Material movement. Leading and facing internal and external Audit for Admin department as directed by GRC team Requirements: Graduate in any stream. Knowledge of administrative and clerical procedures Coordinating and facing internal and external Audit for Admin department Excellent English verbal and written communication skills Proficient in MS office Ability to multitask and work well in a fast-paced environment Strong attention to detail and organizational skills Ability to maintain confidentiality and handle sensitive information Prior Experience working in an IT organization required Working Days: Monday to Saturday Must have Skills: Excellent written and verbal communication Multitasking Visitor Management Strong Attention to Detail Nice to Have Skills: Planning Empathy Reliability

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0.0 - 2.0 years

4 - 4 Lacs

Gurugram

Work from Office

Responsibilities: Greet guests & manage front desk operations Maintain guest database & handle requests Manage phone calls & messages Coordinate deliveries & mail distribution Requisites: Communication Grooming standards Personality

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1.0 - 5.0 years

2 - 3 Lacs

Noida

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Front Desk Management Greet & welcome visitors in a professional & friendly Manner Manage incoming calls, directing them to the appropriate person or department Handle inquiries & provide information to visitors Administrative Support 8810390963 Required Candidate profile Female candidate with Good English & computer Knowledge Must be open minded, Hard working Open for learning long term association URGENT REQUIREMENT ONLY FEMALE FROM NOIDA ONLY

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1.0 - 4.0 years

2 - 3 Lacs

Mumbai

Work from Office

Responsibilities: * Manage front desk operations: greet guests, handle requests, maintain records. * Coordinate office activities: schedule meetings, manage calendars, distribute mail.

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2.0 - 7.0 years

3 - 7 Lacs

New Delhi, Gurugram, Delhi / NCR

Work from Office

Role & responsibilities Managed incoming calls through the EPABX system, messages, and directed calls to the appropriate departments or staff members. Greet and welcome customers, answer inquiries, and direct them to the appropriate personnel. Front Office Management Management Visitor Preferred candidate profile (Female candidates- age less than 32 ) Incumbents from MNCs and big companies will be preferred having fluent English communication

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0.0 - 3.0 years

1 - 2 Lacs

Surat

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of a About Company: Casepoint provides full eDiscovery capabilities through a powerful, secure, cloud-based platform. We are repeatedly chosen by leading law firms and multinational corporations for their largest matters. On an upward trajectory for almost a decade, Casepoint is looking to expand its team globally. Team cooperation, work hard, play hard attitude, open communication, and kindness mark Casepoints culture. Number of positions currently vacant: 01 Location: Surat, India Key job responsibilities: Keep front desk tidy and presentable with all necessary material (pens, forms, paper etc.) Greet and welcome guests/candidates Answer all incoming calls and redirect them or keep messages Receive letters, packages etc. and distribute them Monitor office supplies and place orders when necessary Keep updated records and files Help to HR team whenever required. Required skills & experience 0 -1 Year experience as front desk executive or receptionist English Communication MS Office Vendor Management Compensation & culture: Excellent culture produces an excellent product. We value our team members, so we provide a nurturing environment of camaraderie. We recognize talent with competitive compensation and career empowerment.

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2.0 - 7.0 years

2 - 3 Lacs

Gurugram

Work from Office

Destination Hotels You will be responsible to provide an excellent and consistent level of service to your customers. Qualifications Diploma/qualification in Hospitality or Tourism Management Front Office Associate to join our dynamic team and embark on a rewarding career journey Greeting and assisting visitors, clients, and customers in a professional and welcoming manner. Answering phones, routing calls, and taking messages as needed. Managing the schedule of meeting rooms and ensuring that they are properly set up and ready for use. Performing administrative tasks, such as copying, faxing, and filing. Assisting with mail distribution and courier services. Handling incoming and outgoing mail, including registered mail, express mail, and packages. You will be responsible to provide an excellent and consistent level of service to your customers. Qualifications Diploma/qualification in Hospitality or Tourism Management

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2.0 - 7.0 years

2 - 5 Lacs

Gurugram

Work from Office

Destination HotelsYou will be responsible to assist with the efficient running of the department in line with Hyatt International's Corporate Strategies and brand standards, whilst meeting employee, guest and owner expectations. Qualifications Minimum 2 years work experience as Assistant Manager or Team Leader - Front Office / Guest Relations in a hotel. Well developed communication and customer relations skills.Assistant Front Office Manager to join our dynamic team and embark on a rewarding career journey 1. Supervising front desk staff and ensuring they provide friendly, efficient, and professional service to guests or clients. 2. Managing front desk operations, including check-in and check-out procedures, room assignments, and handling customer inquiries and complaints. 3. Overseeing the maintenance of accurate guest and customer records and ensuring data privacy and confidentiality. 4. Developing and implementing customer service policies and procedures to ensure a positive guest experience. 5. Maintaining accurate financial records, including guest billings and payments, and ensuring the front desk operates within budget constraints. 6. Collaborating with other departments, such as housekeeping and maintenance, to ensure a seamless guest experience. 7. Ensuring compliance with industry regulations and standards, such as fire and safety codes, and maintaining a safe and secure environment. Experience in front desk or customer service management. Strong leadership and communication skills, as well as the ability to handle stressful situations and resolve conflicts, are critical for success in this role. You will be responsible to assist with the efficient running of the department in line with Hyatt International's Corporate Strategies and brand standards, whilst meeting employee, guest and owner expectations. Qualifications

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2.0 - 7.0 years

2 - 5 Lacs

Hyderabad

Work from Office

To provide courteous, professional,efficient and flexible service consistent with the hotels policies in order to maximize guest satisfaction.To be entirely flexible and be able to be rotated within the different subdepartments of the Rooms division, or any other departments as assigned and asnecessary. To ensure that the guests are offeredthe highest level of personalized service at all times and to report guest complaints or problems tosupervisors if no immediate solution can be found and assure follow up with guests. Awareness of hotelactivities and a proper handover of the pending points for next shifts follow up and action is crucial. To be aware of all hotel services,facilities, and promotions, and knowledgeable of upselling techniques. To balance the cash report andremittance envelop at the end of the shift, perform opening and closing procedures, and ensure that theAssistant Manager Front Office signs all rebates and paid out vouchers with aclear explanation. To check and update the allocation of rooms for all guestsand follow up on the special requirements requested by the guests. To maintaina regular contact with long stay and suite guests to ensure their stays are anenjoyable one. General responsibilities are tomaintain a high standard of grooming and hygiene at all times, to maintain agood rapport and working relationship with colleagues and all otherdepartments. Full support to Supervisors and team is essential, for any otherreasonable duties and responsibilities are assigned. Qualifications Responsible towelcome all guests, ensuring they have an exceptional staying experience;creating lasting memories and building relationships. You will bring ourpurpose to life, by using your personal flair and style when interacting withour guests. Ideally you have a relevant degree or diploma in Hospitality orTourism management. Minimum 2 years work experience in hotel operations. Goodcustomer service, communications and interpersonal skills are a must.

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2.0 - 7.0 years

2 - 5 Lacs

Lucknow

Work from Office

To provide courteous, professional,efficient and flexible service consistent with the hotels policies in order to maximize guest satisfaction.To be entirely flexible and be able to be rotated within the different subdepartments of the Rooms division, or any other departments as assigned and asnecessary. To ensure that the guests are offeredthe highest level of personalized service at all times and to report guest complaints or problems tosupervisors if no immediate solution can be found and assure follow up with guests. Awareness of hotelactivities and a proper handover of the pending points for next shifts follow up and action is crucial. To be aware of all hotel services,facilities, and promotions, and knowledgeable of upselling techniques. To balance the cash report andremittance envelop at the end of the shift, perform opening and closing procedures, and ensure that theAssistant Manager Front Office signs all rebates and paid out vouchers with aclear explanation. To check and update the allocation of rooms for all guestsand follow up on the special requirements requested by the guests. To maintaina regular contact with long stay and suite guests to ensure their stays are anenjoyable one. General responsibilities are tomaintain a high standard of grooming and hygiene at all times, to maintain agood rapport and working relationship with colleagues and all otherdepartments. Full support to Supervisors and team is essential, for any otherreasonable duties and responsibilities are assigned. Qualifications Responsible towelcome all guests, ensuring they have an exceptional staying experience;creating lasting memories and building relationships. You will bring ourpurpose to life, by using your personal flair and style when interacting withour guests. Ideally you have a relevant degree or diploma in Hospitality orTourism management. Minimum 2 years work experience in hotel operations. Goodcustomer service, communications and interpersonal skills are a must.

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2.0 - 7.0 years

11 - 14 Lacs

Hyderabad

Work from Office

To provide courteous, professional,efficient and flexible service consistent with the hotels policies in order to maximize guest satisfaction.To be entirely flexible and be able to be rotated within the different subdepartments of the Rooms division, or any other departments as assigned and asnecessary. To ensure that the guests are offeredthe highest level of personalized service at all times and to report guest complaints or problems tosupervisors if no immediate solution can be found and assure follow up with guests. Awareness of hotelactivities and a proper handover of the pending points for next shifts follow up and action is crucial. To be aware of all hotel services,facilities, and promotions, and knowledgeable of upselling techniques. To balance the cash report andremittance envelop at the end of the shift, perform opening and closing procedures, and ensure that theAssistant Manager Front Office signs all rebates and paid out vouchers with aclear explanation. To check and update the allocation of rooms for all guestsand follow up on the special requirements requested by the guests. To maintaina regular contact with long stay and suite guests to ensure their stays are anenjoyable one. General responsibilities are tomaintain a high standard of grooming and hygiene at all times, to maintain agood rapport and working relationship with colleagues and all otherdepartments. Full support to Supervisors and team is essential, for any otherreasonable duties and responsibilities are assigned. Qualifications Responsible towelcome all guests, ensuring they have an exceptional staying experience;creating lasting memories and building relationships. You will bring ourpurpose to life, by using your personal flair and style when interacting withour guests. Ideally you have a relevant degree or diploma in Hospitality orTourism management. Minimum 2 years work experience in hotel operations. Goodcustomer service, communications and interpersonal skills are a must.

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2.0 - 7.0 years

11 - 14 Lacs

Kochi

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Toensure that the guests are offered the highest level of personalized service atall times and to report guest complaints or problems to supervisors if noimmediate solution can be found and assure follow up with guests. Awareness ofhotel activities and a proper handover of the pending points for next shiftsfollow up and action is crucial. Toprovide a courteous, professional, efficient and flexible service at all times,to perform opening and closing procedures established for the Place of Work asassigned, to monitor operating supplies and reduce spoilage and wastage, tohandle cash and credit card payments. To have a thorough understanding andknowledge of all Food and Beverage related services and products and, to havethe ability to recommend Food & Beverage combinations, to upsell andcross-sell. General responsibilities are to maintain a high standard ofgrooming and hygiene at all times, to maintain a good rapport and workingrelationship with colleagues and all other departments. Full support toSupervisors and team is essential, for any other reasonable duties andresponsibilities that are assigned. Qualifications Responsible tohost and serve all guests, ensuring they have an exceptional drinking &dining experience; creating lasting memories and building relationships. Youwill bring our restaurant concepts to life by using your personal flair and stylewhen interacting with our guests. Ideally you have a relevant degree or diplomain Hospitality or Tourism management. Minimum 2 years work experience in hoteloperations. Good customer service, communications and interpersonal skills area must.

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2.0 - 3.0 years

1 - 4 Lacs

Bengaluru

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Responsible for coordinating all work requests coming in through e-mail, phone or any other form of communication regarding the services provided to the client by Sodexo Key Responsibilities - Collaborate with other members of the Sodexo on-site team, to dispatch as well as collect the work orders established after receiving a request through mail/phone/paper. - Collect all closed work orders to close the calls. - Produce reports based on the data collected, through produced work orders, for Sodexho and the Client - Receive and answer all incoming calls/mails/papers reporting complaints or work requests - Log in the call through the software, which in term generates work orders Set up reports with all collected data coming from the work orders for the Client as well as for Sodexo for controlling, transparency and information purposes - Maintain the helpdesk work area and equipment in a clean and orderly condition following all prescribed regulations - Maintain the confidentiality and security of all data and information relating to the facility - Maintain professional appearance at all times Qualification : - HSC/equivalent or Diploma holder or Graduate - Minimum 2 years experience in any facility management company or in a hospitality industry. - Excellent knowledge of Word and Excel - Excellent customer service skills - Excellent communication skills - Ability to deal with various types of people - Effective time management skills - Ability to work under pressure

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2.0 - 3.0 years

1 - 4 Lacs

Ahmedabad

Work from Office

Responsible for coordinating all work requests coming in through e-mail, phone or any other form of communication regarding the services provided to the client by Sodexo Key Responsibilities - Collaborate with other members of the Sodexo on-site team, to dispatch as well as collect the work orders established after receiving a request through mail/phone/paper. - Collect all closed work orders to close the calls. - Produce reports based on the data collected, through produced work orders, for Sodexho and the Client - Receive and answer all incoming calls/mails/papers reporting complaints or work requests - Log in the call through the software, which in term generates work orders Set up reports with all collected data coming from the work orders for the Client as well as for Sodexo for controlling, transparency and information purposes - Maintain the helpdesk work area and equipment in a clean and orderly condition following all prescribed regulations - Maintain the confidentiality and security of all data and information relating to the facility - Maintain professional appearance at all times Qualification : - HSC/equivalent or Diploma holder or Graduate - Minimum 2 years experience in any facility management company or in a hospitality industry. - Excellent knowledge of Word and Excel - Excellent customer service skills - Excellent communication skills - Ability to deal with various types of people - Effective time management skills - Ability to work under pressure

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2.0 - 3.0 years

1 - 2 Lacs

Jamnagar

Work from Office

Sodexo Food Solutions India Pvt. Ltd.ces is looking for Associate - Front Office to join our dynamic team and embark on a rewarding career journey Handling incoming and outgoing mail and packages Maintaining a professional and organized front office environment Assisting with scheduling appointments and meetings Coordinating with various departments and stakeholders to ensure seamless operations Performing basic administrative tasks, such as data entry and document filing Resolving customer inquiries and directing them to the appropriate parties Maintaining security by following procedures and monitoring logbook Excellent communication and interpersonal skills Good multitasking, time management and organizational skills

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