RCM Trainer

You are an experienced RCM Trainer with a solid background in medical billing and revenue cycle management. Your role involves leading training sessions, creating educational content, and fostering continuous learning within the team. Your deep understanding of US healthcare RCM processes and your passion for mentoring and upskilling team members are crucial for this role. Your key responsibilities include training new hires, providing refresher training for existing team members, and ensuring that process knowledge, quality standards, and performance metrics are met. You will be tasked with developing training materials such as SOPs, manuals, presentations, quizzes, and assessments tailored to different learning levels. Collaborating with operations and quality teams, you will conduct training needs analysis and monitor trainees" performance, providing regular feedback to both trainees and management. Furthermore, you will work closely with QA and Process Leads to identify areas for improvement and customize coaching plans. Supporting onboarding and cross-functional training initiatives across departments, including billing, coding, and AR, will be part of your responsibilities. Evaluating training effectiveness through feedback, assessments, and post-training performance reviews is also a key aspect of your role. To excel in this position, you must have a minimum of 8 years of experience in US medical billing and end-to-end RCM processes. Previous experience as a trainer or team mentor in a healthcare BPO/RCM setup is mandatory. Excellent communication, presentation, and interpersonal skills are essential, along with hands-on experience with medical billing software and EMR systems such as Kareo, AdvancedMD, or Athena. Your ability to analyze training effectiveness and adjust methods accordingly, coupled with strong organizational and documentation skills, will set you up for success. Preferred qualifications include being a Certified Professional Coder (CPC) or holding any AAPC/AHIMA certification. Exposure to various medical specialties and experience with US Healthcare Compliance are advantageous. Joining this team offers you the opportunity to shape the learning culture of a growing healthcare organization. You can expect a competitive salary, benefits, professional development, and growth opportunities in a collaborative and inclusive work environment. This is a full-time, permanent position with benefits including health insurance and provident fund. The work schedule may include day shifts, evening shifts, Monday to Friday, morning shifts, night shifts, rotational shifts, US shifts, and weekend availability. Proficiency in English is preferred, and the work location is in person.,