Quality Supervisor

About Urban Company:-

Urban Company is a technology platform offering customers a variety of services at home. Customers use our platform to book services such as beauty treatments, haircuts, massage therapy, cleaning, plumbing, carpentry, appliance repair, painting, etc., all delivered in the comfort of their homes and at a time of their choosing. We promise our customers a high quality, standardized, and reliable service experience. To fulfil this promise, we work closely with our hand-picked service partners, enabling them with technology, training, products, tools, financing, insurance, and brand, helping them succeed and deliver on this promise.

Key Responsibilities -

1. Ensure all pest chemicals are stored, handled, and dispensed in strict accordance with safety guidelines.

2. Ensure technicians have access to all required preparation, materials, and functional service tools according to service SOPs.

3. Perform basic maintenance checks on store equipment/ chemicals and report any malfunctions. 4. Oversee the proper labeling and segregation of chemicals and conduct daily safety checks of storage areas and equipment and ensure damaged materials are disposed of.

5. Proactively monitor and manage inventory levels of all cleaning materials, especially hazardous substances, to ensure sufficient stock to support incoming jobs.

6. Collaborate with the operations team to understand upcoming job schedules and forecast material requirements accurately.

7. Generate daily, weekly, and monthly inventory reports, consumption analyses, and safety compliance reports for management.

8. Periodic on-field visits with delivery partners to evaluate the effectiveness and appropriate use of cleaning materials during jobs and identify training needs or operational gaps.

Skills Required -

1. B. Sc. / M. Sc. in Agriculture (Mandatory)

2. Knowledge of safety protocols and regulations related to chemicals

3. Proficiency in Google Docs & Sheets

4. Excellent organizational and record-keeping abilities

5. Attention to detail and a high degree of accuracy 6. Good communication and interpersonal skills

What can you expect:

1. A great work environment with massive ownership and growth opportunities - we hire folks for a career opportunity, not just the role.

2. Energy and hustle of a startup with the processes and depth of a big organization

3. Expect to work with people you can learn from and are invested in your growth.

4. Opportunity to be part of the mission to transform customer and partner experience.