442 Production Operations Jobs - Page 2

Candidate has Knowledge of Production & Quality. Hands on experience in HVAC and automobiles industry Must have engineering degree

Job Title: Production Head Dahej Department: Production API Manufacturing Location: Dahej Plant, Gujarat Company: Cadila Pharmaceuticals Ltd Job Purpose: To lead and oversee all API manufacturing operations at the Dahej plant, ensuring compliance with cGMP, safety, quality, productivity, and cost-effectiveness, while maintaining a culture of continuous improvement. Key Responsibilities: 1. Production Management Plan, coordinate and execute API manufacturing activities in line with production schedules and business targets. Ensure optimum utilization of plant capacity, manpower, and resources. Monitor key production KPIs and take corrective/preventive actions as necessary. 2. Compliance & Quality Ensure strict compliance with cGMP, ICH, regulatory guidelines, and internal quality standards. Coordinate with QA/QC, Regulatory Affairs, and EHS departments to maintain inspection readiness (USFDA, WHO, EDQM, etc.). Support quality investigations (deviations, OOS, change control, CAPA) related to production activities. 3. Safety & Environment Drive a strong safety culture by ensuring adherence to all EHS standards. Lead risk assessments (HAZOP, JSA) and support implementation of safety recommendations. 4. Team Management Lead, develop and mentor a team of production professionals, operators, and shift in-charges. Promote cross-functional collaboration, performance management, and employee engagement. 5. Process Optimization & Projects Initiate and implement process improvement initiatives (Lean, Six Sigma, OEE improvement). Collaborate with Engineering, Projects, and Technology Transfer teams for new product introductions and capacity expansions. 6. Documentation Ensure timely and accurate documentation of batch records, logbooks, equipment cleaning records, and SAP entries as per GMP requirements. Desired Candidate Profile: Qualifications: B.E./B.Tech in Chemical Engineering or M.Sc. in Chemistry Additional certifications in GMP/Lean/Six Sigma will be an added advantage Experience: 12–20 years of experience in API Manufacturing At least 3–5 years in a leadership role handling large-scale production units Hands-on experience with regulatory audits (USFDA, EU, etc.) Skills & Competencies: Strong technical knowledge of API manufacturing processes (solvents, reactors, crystallization, etc.) Proven leadership and people management capabilities Good understanding of GMP, EHS, and SAP systems Strong analytical, communication, and decision-making skills Interested candidate can share there cv at shardulsinh.k@cadilapharma.com

Responsible for all Manufacturing related activities for specialized Butt Welding Pipe Fittings, from 2" to 6" Size .Seamless Elbows are formed through a Mandrel Process. These pipes are meant for Petroleum, Oil & Gas and other Process Industries. Required Candidate profile B.E./ Dip Mech / Production. Exp : 15-20 Yrs in Manufacturing in the Foundry / Forging industry preferred with specific exposure to Induction Furnace, Shot Blasting machines & Hydraulic Presses. Perks and benefits FORWARD CV IN MS WORD WITH SALARY IN CTC PER ANNUM

Job Description Job Title: General Manager - Senior Production Job Description The General Manager - Senior Production is a key leadership role responsible for overseeing the production operations within an organization. This position involves strategic planning, implementation, and optimization of production processes to ensure high-quality output and efficiency. The GM - Senior Production will collaborate with various departments, including supply chain, quality assurance, and inventory management, to achieve organizational goals and maintain competitive production rates. The ideal candidate will possess strong leadership skills, a comprehensive understanding of production processes, and the ability to drive innovation while adhering to safety and regulatory standards. Job Responsibilities Develop and implement production strategies to increase operational efficiency and optimize resource allocation. Oversee daily production activities and ensure that production targets are met while maintaining quality standards. Collaborate with the senior management team to formulate budgets and forecasts based on production capacity and resource availability. Evaluate workflow processes and technologies, recommending improvements and upgrades as necessary. Lead and mentor production staff, fostering a culture of continuous improvement and high performance. Ensure compliance with safety regulations and company policies, conducting regular audits to maintain safety standards. Monitor production metrics and prepare reports for senior management, identifying areas for improvement and growth. Manage relationships with suppliers and vendors to ensure timely delivery of raw materials and components. Implement training and development programs for production staff, focusing on skill enhancement and career development. Work closely with R&D and quality assurance teams to ensure product quality meets customer expectations and regulatory standards. Address and resolve production issues promptly, collaborating with relevant stakeholders to implement effective solutions. Drive cost-saving initiatives through process optimization and resource management. Additional Details Working Hours 8.30 Hours Work Timing 10:30 AM-7:00 PM Job Requirements Gender All Qualification Graduation Language Hindi-Understand and Speak Excellent English-Understand and Speak Excellent Interview Details Priority Any Slot It will be change with respect to availblity of HOD Type Face To Face Company Details Client Of Cafyo Iron and steel | Raipur, CG The company keeps their contact details confidential. You will be contacted once your profile is shortlisted.

Plan,schedule, and monitor production activities to meet targets and deadlines Analyze production processes,identify inefficiencies, and implement continuous improvement initiatives Lean, Six Sigma, etcEverything related to production engineering Provident fund

Free Job in Wi-Fi Router,Air Fiber, Manufacturing/Assembling Hiring For- Freshers ITI/Diploma- Electronics, Electrical, Instrumention Can Apply Male/Female Candidates Age Limit- 19 to 28 Years Job Location- UP- Noida Sec-60 Profile- Trainee Manufacturing Engineer Company- Leading Telecom, Mobile Phone, Landline Phone, WiFi Router, Air Fiber Manufacturing Company. Salary- 13000rs in Hand + PF+ ESIC+ Insurance+ Over Time+ Canteen Facility To Schedule your Interview Call/WhatsApp- 9999391397 HR- Raju Chaudhary Free Job no any charges. Role/Responsibility Fresher/Experience Both Can Apply, Training will be provided by the company WiFi Router, Mobile Phone, Air Fiber Manufacturing & Assembling work. Production/Assembling As per Standard Operating Procedure (SOP) Packaging WiFi Router, Phones Follow the Safety Rules, Kaizen, 5S in company Share this Message with your friends

Join our team and help shape the future of connectivity indoors and outdoors. Let's push the boundaries of technology and advance sustainable networks worldwide. As a Supervisor, Shift, you will be responsible for ensuring that production targets are met while maintaining a good working culture, discipline, workplace security, and safety of operations and workforce. Your role will involve coordinating, monitoring, and supervising activities during shifts. You will communicate objectives to ensure departmental goals are achieved, provide feedback to management on individual team member performance, motivate employees, and enhance their skills to reach their highest potential. Based in Verna, Goa, you will oversee shift schedules, work allocation, and prioritize workloads to meet production targets and objectives as directed by the Operations Supervisor. You will manage and mentor shop-floor workers and shift leaders to optimize overall effectiveness during shifts. It is essential to ensure that systems and procedures are followed, employees are punctual and adhering to safety regulations, and company policies are upheld. In emergency situations, you will make independent decisions on corrective actions. Your responsibilities will include administering supervisory duties for manufacturing personnel, training, performance evaluation, corrective action, promotional recommendations, and work schedules. Collaborating with various support functions to resolve production problems, provide feedback to engineering and management, and complete daily and monthly status reports related to production, employee performance, conduct, and process flow. Required Qualifications: - Degree/diploma or equivalent in Engineering, Management, or a related business discipline. - Minimum 5 years of experience with a high level of skill and knowledge in local manufacturing/production operations, including supervisory experience or qualities. Preferred Qualifications: - Proficiency in SAP for time and attendance, material transactions, etc. - Excellent communication and leadership skills with PC knowledge and experience. - Strong people skills and potential for leadership development. Join ANDREW, an Amphenol company, with over 85 years of wireless innovation. We provide career growth opportunities within a global organization. At ANDREW, we value our employees" impact on the business and offer exceptional support to both employees and customers. Visit our website at https://www.andrew.com/ for more information.,

To oversee end-to-end supply chain planning, including Production Planning, Material Management, Inventory Control, and Order Fulfilment for an IoT-based Panel Building Manufacturer catering to EPC projects The incumbent will be responsible for ensuring smooth production operations, optimal inventory levels, and timely delivery of orders while optimizing costs and efficiency Requirement : BE / BTech in Electrical, Electronics, or Industrial Engineering MBA in Supply Chain/Operations (preferred) Experience: 15-20 years of experience in Production Planning, Material Management, and Order Fulfilment in a Panel Manufacturing / EPC / IoT-based Manufacturing industry Hands-on experience with ERP systems.

The Graduate Industrial Engineer will support plant efficiency, productivity, quality improvements, and process optimization across our granite and engineered stone operations. This role is ideal for fresh graduates or candidates with up to 2 years of experience, having 80%+ academic performance, who are eager to work hands-on and grow into future leadership roles. Key Responsibilities: Conduct time studies, work measurement, and process flow analysis in cutting, polishing, resin lines, and block handling areas. Assist in optimizing plant layout for improved material flow, space utilization, and labour efficiency. Implement and monitor lean manufacturing principles to reduce waste, downtime, and rework. Work closely with production teams to standardize work procedures and improve shift productivity. Support cost reduction initiatives through cycle time analysis, energy savings, and material handling improvements. Monitor and report on machine utilization, production KPIs, and bottleneck analysis. Assist in setting up and refining automated or semi-automated systems for engineered stone lines. Collaborate with maintenance and quality teams for process reliability and continuous improvement. Prepare daily reports, production dashboards, and improvement project documentation. Qualifications: B.E. / B. Tech- in Industrial Engineering / Production / Mechanical Engineering Minimum 80% aggregate in 10th, 12th, and graduation 0 2 years of experience; freshers welcome Internship or exposure to manufacturing environments (preferred) Key Skills Attributes: Strong knowledge of manufacturing systems, lean tools, and process optimization Proficient in AutoCAD, MS Excel, Power BI / ERP systems Understanding of stone processing machines (e.g., gangsaws, polishers, resin lines) is a plus Analytical mindset with a proactive approach to problem-solving Willingness to work on the shop floor and learn end-to-end operations Good interpersonal and communication skills High energy and aspiration to grow into a managerial role What We Offer: Opportunity to work in a globally competitive stone Granite manufacturing environment Structured training and mentoring by industry experts Exposure to export-grade quality and advanced engineered stone processes Fast-track growth opportunities for high performers Inclusive, safe, and innovation-driven workplace

Business Unit/Division MASL- Seeds Position Senior Manager - Production Place of Posting Hyderabad Reporting To Head Production- Seeds Responsibilities & Key Deliverables 1. Able to produce and handle the production operations of targeted portfolio range of products with the team 2. Strictly adhering to systems and policies in improving the production quality at field level 3. Maintains good relationships with cross functional teams and channel partners to get the best output 4. Having good risk bearing ability and ready to face challenges in assigned role. 5. Manages the fixed, variable and capital cost performance in line with agreed budgets and targets 6. Develops and improves the overall supply chain from seeds production to delivery 7. Responsible for Area production activities and performance 8. Conducting meetings, training to supervisors/field officers 9. Monitor/audit external production field selection, ensuring that grow-outs are technically managed to maintain seed purity and hybridity 10. Work with Purchasing and Quality Assurance to coordinate the delivery of stock seed to meet the needs of the production schedule Experience (years) Minimum 10+ Years of relevant work experience in Seeds industry. Industry Preferred Seeds, companies- Monsanto, Bayer, Syngenta, Pioneer, Mahyco, etc Qualification Minimum Masters degree (Agri preferred)- MBA preferred. Position Grade TL3 Must Have Knowledge of Digitization and using IT Tools in areas of Seed Production Experience of Seed Production of Parent Seed and Commercial Seed in both Field crops and Vegetable Crops Good to Have Good Communication Skills Technical knowledge of multiple field crops and vegetable crops Ability to work under High Pressure environment Stakeholder Management

The Project Controls Discipline Lead is responsible for ramping up the project controls team and activities in Team bp center, coordinating efforts, and leading a team to support both centralized and deployed project activities. The role entails working with bp VP projects, project controls sub-Discipline Leads, and local India leadership to establish the project controls organizational capability. Reporting to the Team bp powered by Quest Global-Center Manager, the PC DL will be part of the Project Controls Leadership Team, ensuring the integrity and efficiency of estimating, planning/scheduling, and cost control. Key Responsibilities: Act as the primary point of contact for all project control-related activities in Team bp center. Work with deployed Project Controls Managers and centralized subdiscipline leaders to onboard the right project controls capabilities. Drive standardization and continuous improvement within the discipline, including the implementation of digital technologies, tools, systems, and processes. Support clear MOC and ways of working for Team bp roles, ensuring integration with project stakeholders. Ensure compliance with standard processes and templates for estimates, schedules, and cost reports. Provide accurate and timely performance data, benchmarks, and insights to facilitate efficient project execution or portfolio management. Ensure adherence to bp controls strategies, plans, and procedures. Promote knowledge sharing among discipline members for consistency and idea exchange. Coach and mentor future project controls talent, supporting recruitment and deployment of resources. Qualifications: Degree in Engineering, Project Management, Finance, Technical, or equivalent field. Accredited Project Management Professional or Chartered Project Professional (PMI, APM) Minimum 10 years in project controls, with at least 5 years in a leadership role Total of 15+ years of relevant industry experience Skills and Competencies: Proven project controls and industry experience Strong leadership skills with a history of managing teams and developing talent Solid understanding of budgeting, forecasting, and planning software, processes, and best practices Ability to work with all levels of management and key stakeholders Proven track record of balancing multiple projects and meeting deadlines Bias for standardization, simplification, and efficiency Good written and verbal communication skills Good-to-Have Skills Understanding of project/government financing/funding and legislation/policy Experience with bp Capital Value Process/Project Common Process Experience in portfolio analysis and resource modelling Understanding of internal and external benchmarking

Designations Available: Assistant Professor, Associate Professor, and Professor Desired Skillset: Applicants should preferably hold a Ph.D. in the relevant subject from reputed Institutions. Should have sufficient experience in Teaching, Industry & Research with reputed Institutions. Should have research papers published in International / National Journals. Should have books published and Scholars awarded / currently working for. Applicants with patents registered / consultancy works carried out will be given preference. Exposure in handling high-value funded projects will be an added advantage Preferred Qualifications: Ph.D. in relevant streams with good academic records Areas of Specialization: Production Operations System and Quantitative Techniques (POSQ) Analytics. Responsibilities: Academics: Classroom presentation Laboratory Instructions Development Learning of Resource Materials & Laboratory Development Student Assessment & Evaluation including Examination work of University. Participation in Co-curricular & extracurricular activities Student s guidance, counseling & helping in their personal, ethical, moral, and overall character development Keeping abreast of new knowledge and skills, help to generate new knowledge and help dissemination of such knowledge through books, publications, seminars, handouts, etc Continuing Education Activities Self-development through upgrading qualifications, Experience & Professional activities Research Consultancy: Research development activities & Research guidance Industry sponsored projects Providing consultancy and testing services Promotion of industry-institution interaction and R & D Academic / Administration: Academic and Administrative management of the institution Policy planning, monitoring & evaluation, and promotional activities; both at the department level and institution level Design and development of a new programme. Preparing projects for funding in areas of R&D work, laboratory development, modernization, expansion, etc Administration both at departmental & institutional levels Development, administration, and management at Institutional levels Monitoring and evaluation of academic and research activities Participation in policy planning at the Regional / National level for the Development of Technical Education Helping mobilization of resources for the Institution Develop, update and maintain MIS Plan and implement Staff Development activities, conduct Performance Appraisal Maintain Accountability Extension / Industrial Connectivity Interaction with Industry and Society Participation in Community services Providing R&D support and consultancy services to Industry and other user agencies Providing non-formal modes of education for the benefit of the Community Promotion of Entrepreneurship and Job rotation Dissemination of knowledge Providing Technical support in areas of social relevance Apart from the above duties, any other relevant work is assigned by the Dean of the respective schools

Production Management-On-time,cost-efficient output of all production line Quality Assurance - Maintain customer standards and reduce internal/external rejection rate Plant Efficiency & Cost Control - Improve machine utilization and reduce downtime Life insurance Annual bonus Provident fund Leave encashment Health insurance

Supervise entire plant operations and manpower management at Byadgi unit. Data collection & compiling. Prepare reports. Responsible for food safety practices, GMP. Required Candidate profile B.E. or Diploma in Chem/Mech or M.Sc. Food Technology with 2-6 years' exp. Work in shifts. Knowledge of food safety, GMP. Exp in food/pharma/solvent extraction/continuous process industry.

Ensure adherence to quality standards and regulatory requirements throughout the manufacturing and packing processes Deep understanding of pharmaceutical quality assurance practices. Prior experience in pharmaceutical or quality assurance preferred. Required Candidate profile Knowledge of GMP regulations and quality systems. Effective communication and interpersonal skills. Proficiency in MS Office applications (Word, Excel). Flexible with shifts.

Ensure production targets and schedules are met efficiently Monitor the use of machines, raw materials, and manpower Coordinate with maintenance teams for machinery upkeep Required Candidate profile Any Graduate Fresher can apply and only male candidates are required

Role & responsibilities Key Responsibility Areas (KRAs) 1. Production Planning & Execution Ensure daily, weekly, and monthly production targets are achieved. Implement schedules aligned with sales forecasts and inventory needs. Monitor output quality and production efficiency. 2. Quality Control & Compliance Adhere to FSSAI, ISO, HACCP, and internal quality standards. Work with QA/QC to reduce rejections and control wastage. Resolve quality issues promptly and apply preventive measures. 3. Raw Material & Inventory Control Ensure timely availability of raw/packing materials and consumables. Coordinate with stores and purchase departments. Monitor and minimize wastage and improve yield. 4. Product Development Work with R&D and QA on new biscuit and Wafer product and recipe improvements. Plan and conduct plant-level trials for new products or changes. Provide feedback on scalability and feasibility. Document learnings, parameters, and trial outcomes. 5. Documentation & Reporting Maintain production records, batch logs, and downtime reports. Share MIS with senior leadership on a regular basis. Ensure documentation readiness for internal and external audits. 6. Safety & Hygiene Enforce hygiene standards, PPE usage, and plant safety protocols. Drive towards zero-incident operations. 7. Coordination & Communication Represent production related updates in review meetings. Promote teamwork and alignment across departments. Preferred candidate profile Educational Qualification Mandatory: Diploma / B. Tech / B.E. in Food Technology, Mechanical, Production, or related field. Work Experience Total Experience: 7-10 years in food manufacturing in senior supervision role Industry Preference: Biscuits & bakery food production. Line Experience: Practical exposure to biscuit or Wafer line operations mixing, forming, baking, cooling, and packing. Mobility & Flexibility Willing to be based at Changodar, Ahmedabad . Should be ready to travel to other factory locations for inspections, audits, and operational support as and when required. Salary Rs.40000-Rs.45000 Monthly Interested candidates can send their resumes on the following email address Regards, Poonam Chiplunkar Email Id - poonamoasis@gmail.com

Walk in Interview for the post of Production Supervisor/Executive @ Vadodara Location on 17th July 2025 Details are as follows:- Job Location: Jambusar, Gujarat Qualification: - B. Sc. / M. Sc. (Chemistry) / Diploma (Chemical) or B.E./B. Tech in Chemical Experience for Production: 5 to 9 years Experience for Supervisor & Executive role, Interview Date: 17th July 2025 ; Thursday Interview Location:Baroda Productivity Council, Productivity House, 2nd floor,BPC Road, Alkapuri, Vadodara, Gujarat - 390007 E-mail- jmb.onboarding@piind.com Requirement for Production Candidates must have hands-on experience with DCS panel operation or filed operation in a DCS-operated plant Handling of multiple unit operations and processes simultaneously Knowledge of safety practices is a must. Experience in handling hazardous chemicals and solvents. Roles and Responsibilities:- 1. operational knowledge of YOKOGAVA DCS2. Production planning, control and executing batches, optimization in the plant.3. Supervising of batches charging and verification of RM quintets4. Monitoring and maintaining of the parameter as per SOP5. Handling Of solvent recovery process.6. Basic knowledge of process safety standards (MSDS) & general industry standards7. Distillation Column (Atmospheric & vacuum),8. Formulation of Final products for dispatch, packaging of the material, final products, at the warehouse.9. Operating of GLR and SS reactor, Centrifugal pump, piston pump, vacuum pump, Jet Ejector system.10. Safety Knowledge, Permit

Monitoring daily progress report Responsible identification of environmental aspects, impacts & identification of Hazards & Risk Implementation & monitoring of Safety Standards during production process Following laid down SOP’s & work instructions

Detailed job description - Skill Set: Technically strong hands-on Self-driven Good client communication skills Able to work independently and good team player Flexible to work in PST hour(overlap for some hours) Past development experience for Cisco client is preferred.

Designation: Asst. Manager - Production (Injection Moulding) Qualifications: CIPET (or equivalent) with relevant experience. Experience: 10-12 years in a reputed automobile or auto ancillary industry involved in injection moulding of small and precise components. Job Requirements: A. Extensive Experience in Mould Process Setting, Robot Handling. B. Meticulous Planner as well as drive to execute as planned. C. Team player, Motivator, Problem Solving, Mediating attitude. Good Crisis Manager. D. Extensive Experience in Injection Moulding Machine Robotic operations. E. Preferable from small & precision component manufacturing industry. Job Responsibilities: Responsible for scheduling and achieving production targets of small and precise plastic injection moulded components as per customer schedule and organisation requirements. Responsible for 24 hours operations in the Injection Moulding Shop. Setting up of the ALL ELECTRIC Injection Moulding Machines and all its auxiliaries including Mould Temperature Controllers, Dehumidifying dryers, Vacuum Conveying Systems, Take-Off Robots etc. to ensure streamlined production line. Production planning, Moulding Process Setting and control, Man power planning, Moulding Operations control, Post Moulding Operations and ensuring timely shipments will be the core activities. Training and Mentoring of Moulding Supervisors and Operators. Ensuring compliance to systems like 5S, IATF 16949 standards, TQM and TPM etc.

Role & responsibilities Lead all plant departments : Production, Maintenance, Quality, PPC, Stores, Packing, and Utilities Execute daily/weekly/monthly production plans in coordination with PPC and Sales Monitor machine-wise efficiency, mold productivity , and reduce changeover time Oversee manpower planning , shift scheduling, and shop floor discipline Ensure strict compliance with BRCGS, ISO 9001, and other food safety certifications Lead Kaizen, waste reduction, 5S , and other continuous improvement programs Coordinate with the Maintenance team for breakdown prevention and spares planning Supervise raw material (pulp/chemicals) and finished goods handling Conduct daily production reviews, audits, and MIS reporting to management Interface with QC, R&D, and Export Teams for new product trials or special requirements Prepare for and support certification audits (internal and third-party) Preferred candidate profile 1015 years of progressive experience in manufacturing operations, preferably in biodegradable packaging , FMCG , molded fiber , or paper-based disposables Must have prior experience managing large-scale factory operations involving molding, trimming, drying, packing, and maintenance Proven leadership in driving productivity, reducing waste , and implementing lean/Kaizen practices Hands-on knowledge of pulp handling , SR testing , mold changeover, and machine optimization is essential Strong understanding of BRCGS, ISO 9001, USFDA , and PFAS-free compliance systems Ability to coordinate across departments including PPC, QC, R&D, Maintenance, HR, and Dispatch Excellent communication, team-building, and conflict-resolution skills Experience working in export-focused manufacturing is highly preferred Should be process-oriented, KPI-driven, and capable of taking ownership of plant performance Candidates with prior experience in bagasse pulp-based manufacturing or eco-friendly product lines will be given strong preference

Your Impact: Fortify on Demand is an end-to-end platform for all your AppSec needs. We are the only application security provider to offer SAST, SCA, DAST, IAST, and MAST as a service. We help our customers to achieve fast remediation throughout the software lifecycle with robust assessments by a team of security experts. Experience in Production Operations (or Support), driving Incident management calls for escalations are a must. What it takes: This is a Principal technical support engineer role in the Fortify on Demand team, with a goal to provide the highest level of customer satisfaction. As an Enterprise Support Engineer, you will act as a single point of contact your assigned customers, providing technical support on the Fortify on Demand offering. The role is to provide expert technical support guidance to customers for the Application Security needs, working proactively to avoid issues and ensuring rapid incident resolution when problems occur. As a Technical Account Manager, you will conduct troubleshooting, gather diagnostics, reproduce problems, diagnose faults and escalate software change requests to Fortify Product Engineering. The goal is to become a trusted support advisor and ensure that customers are successful in their use of their FoD service. What you need to succeed: Technical University or Bachelor's degree preferred. Typically 8-10 years experience in technical support and/or consulting. Experience in AppSec desired Experience with AppSec tools (Fortify SCA, Fortify WebInspect or equivalent tools) Excellent verbal and written communication skills in English Knowledge of German and/or French would be a plus Advanced troubleshooting skills in a technical environment. Advanced proficiency with case management databases and tools. Superior customer service skills. Phone and remote support experience. Knowledge and resolution ability. Ability to solve and document solutions for usage of other technicians and customers. Ability to train peers on solutions. Ability to take ownership for resolution with escalated customers. Ability to lead technical action plans. Lead or provide expertise to teams or projects. Good To Have Knowledge of cloud platforms AWS, Azure, Google Pipelines Jenkins, Azure DevOps Containers Docker, Kubernetes Git/Version control/SCCM CEH or equivalent certification DevOps Open-source platforms

YOUR IMPACT: The position will be part of a Managed Services team providing Application Management and Maintenance for OpenText customers spread across the globe. Wide breadth of skills enabling one to solve complex problems in the areas of Application Availability, Performance and Capacity both in terms of incidents and problems. Experience in Production Operations (or Support) plus Software Maintenance (bug fixing, code maintenance) are a must. WHAT THE ROLE OFFERS: Troubleshoot and find resolutions/workarounds to incidents Design, develop and test fixes for problems arising on top of customizations to OT products Research and fix problems in configuration mainly at Application Level, also demonstrating adequate knowledge of OS and Network as applications work in that context. Problems can be related to availability, performance, or capacity. Work on performance tuning Performing deployments and applying product patches. Perform Upgrades, Migrations. Install, configure, maintain and monitor one or more OpenText (OT) products/solutions in the Cloud, Customer premises, or 3rd party IaaS. Work in shifts: Morning, Regular, Afternoon and Night on rotation basis. WHAT YOU NEED TO SUCCEED: Skill set required: 2-5 years of experience supporting OpenText Captiva (Intelligent Capture) and including development and maintenance of customizations. Exposure to remote administration services, or cloud operations environment. Technical skills: Resource who has clear understanding of Captiva architecture Captiva Customizations Captiva Administration Captiva Capture Flow Development Captiva various Modules Should have technical knowledge on Captiva development process[eg: Captiva Capture flow] Operating Systems: Linux and/or Windows. Strong troubleshooting skills Maintenance and support Knowledge of code fixes and packaging releases Directory Services: Open-LDAP, Active Directory Knowledge of patching and upgrade Thorough knowledge of Captiva Administration and Configurations Proficient in techniques for performance tuning and tuning RDBMS query performance Database: MSSQL , Oracle (DML and routine maintenance tasks) Excellent communication / presentation / verbal and written communication skills. Definite Plus: Prior experience working in an ISO27001 certified work environment ITIL Foundation certification

The role of this position involves determining and developing user requirements for systems in production to ensure maximum usability. Success in this position will be achieved through effectively gathering and analyzing user feedback and implementing necessary improvements to enhance the overall user experience. This role is crucial in ensuring that systems are user-friendly and meet the needs of the target audience. In addition to gathering user requirements, the successful candidate will be responsible for collaborating with cross-functional teams to implement changes and enhancements based on the feedback received. This collaborative approach will help streamline processes and improve system functionality. The ideal candidate for this position will possess excellent communication skills and the ability to work effectively in a team environment. A background in user experience research and a strong understanding of usability principles will be beneficial in succeeding in this role. Additionally, the candidate should have a proactive attitude towards problem-solving and a keen eye for detail. Overall, this role plays a vital part in the organization's goal of providing user-centric solutions and ensuring that systems are optimized for usability and functionality.,