Process Improvement Consultant

Processs Improvement specialist

CTC Up to 15 LPA

Experience: 4+ years

Essential Skills, knowledge and expertise:

• Employees with 4+ years of experience in payroll or process improvement projects
• Experience with payroll processing
• Experience in delivering improvement projects with measurable outcomes that can result in FTE efficiency, enhanced customer experience and sustaining service levels
• Demonstrable experiencing partnering and influencing across teams
• Experience with Microsoft Excel, Word and Powerpoint
• Experience in Visio will be an added advantage
• Preferred experience with Six Sigma or equivalent Lean Certification. Or proven ability to improve the experience as part of a payroll role.
• Excellent written and verbal communications skill - being able to clearly and confidently set out what the changes will deliver and how we get there and manage stakeholders
• Structured and analytical – using data to drive decision making
• Clear creative thinker – able to see the bigger picture.
• Curious – looking at best practice exists and how this can be applied.
• Completer finisher – to ensure change is embedded and measured ongoing
• Leadership – ability to lead and challenge other teams
• Ability to work at pace, achieving set deadlines with attention to detail.
• Able to demonstrate good organisational and time management skills

Eligibility Criteria

• Employees with 4+ years of experience in delivering process improvement projects as a project team member or proven payroll experience