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8.0 years

0 Lacs

Chennai, Tamil Nadu, India

On-site

Full-time Career Site Team: Operations Company Description NielsenIQ is a global measurement and data analytics company that provides the most complete and trusted view available of consumers and markets worldwide. We provide consumer packaged goods manufacturers/fast-moving consumer goods and retailers with accurate, actionable information and insights and a complete picture of the complex and changing marketplace that companies need to innovate and grow. Our approach marries proprietary NielsenIQ data with other data sources to help clients around the world understand what’s happening now, what’s happening next, and how to best act on this knowledge. We like to be in the middle of the action. That’s why you can find us at work in over 90 countries, covering more than 90% of the world’s population. For more information, visit www.niq.com. NielsenIQ is committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity/Affirmative Action-Employer, making decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, protected veteran status or any other protected class. Job Description Understand various TDO processes and execute those processes timely with accuracy Verify and update all records and fields maintained in the DB per the frequency outlined in the applicable Service Level document by using web research (open internet) and/or telephone research. Maintain the accuracy of the Trade Channel DB of store and account records and facts, including hierarchy information, store/business characteristics, store status and geocoding for all covered trade channels and retailers through different sub processes and quality checks. Use NIQ client Input (RetailSync) files as a source to Create/verify/update the Locations DB. Process electronic store lists and/or Paper store lists to update the Locations DB as store lists are received (specific timing varies based on magnitude of list). Updating Locations DB through research using the following sources such as trade journals, industry web sites, and information gathered from NIQ on-sites, NIQ client inquires and other identified sources. Identify & perform process improvement and database source rationalization in order to meet or exceed current productivity SLAs Perform overflow data inquiry research Client Solutioning Acts as front-facing point of contact for client database operational queries and in ensuring overall quality performance monitoring, reporting and analysis in Right First Time delivery. Consistently work with other Operations Functions' leads within the country to manage projects and deliver on clients’ commitments. Participation in quality improvement plans such as Quality Walk, Quality Focus Meetings, Root Cause Analysis activities and Operational Excellence programs Work closely with Client Liaison management team to support the creation, monitoring and execution of quality plans for strategic and hot spot clients Proactively communicates with client / client services for any potential delays / risks based on information by Ops teams Manage close links with Enablement team/leads to identify focus areas and ensuring quality/delivery standards are achieved Ability to provide workload and timeline estimation by taking into consideration requirements of each upstream activities Represent respective operation’s function in discussion with other NOC and in market stakeholders Team Management Plans and controls resource allocation to optimise the “operations service” to clients as well as highlights any resources issue Expected to coach and develop the team, monitor individual performances by identifying talents or low performers and promote engagement within the team Acts as an escalation point for the team and constantly reviews and assesses team's KPIs periodically Qualifications Good command of English (written and verbal) Minimum experience of 8+ years and above in operations Excellent communication with voice and accent to interact with US Locations & within team Expert in MS-Office especially in MS Excel, MS Word, MS PowerPoint Excellent probing Skills to extract the right data in first attempt in least time from the US Locations High level of analytical thinking and decision-making skills in multiple conflicting references Text filter-based research skills, comparing, cross referencing etc. to get accurate results Excellent comprehension skills to determine the Location characteristics from News Articles Understanding of the North American retail landscape (prefered) Bachelor’s degree (preferably but not necessary )in statistical, mathematical, economics, or technical field) Team player with collaborative disposition, flexible and active Ability to work night hours (North American business hours) Additional Information Our Benefits Flexible working environment Volunteer time off LinkedIn Learning Employee-Assistance-Program (EAP) About NIQ NIQ is the world’s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights—delivered with advanced analytics through state-of-the-art platforms—NIQ delivers the Full View™. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world’s population. For more information, visit NIQ.com Want to keep up with our latest updates? Follow us on: LinkedIn | Instagram | Twitter | Facebook Our commitment to Diversity, Equity, and Inclusion NIQ is committed to reflecting the diversity of the clients, communities, and markets we measure within our own workforce. We exist to count everyone and are on a mission to systematically embed inclusion and diversity into all aspects of our workforce, measurement, and products. We enthusiastically invite candidates who share that mission to join us. We are proud to be an Equal Opportunity/Affirmative Action-Employer, making decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, protected veteran status or any other protected class. Our global non-discrimination policy covers these protected classes in every market in which we do business worldwide. Learn more about how we are driving diversity and inclusion in everything we do by visiting the NIQ News Center: https://nielseniq.com/global/en/news-center/diversity-inclusion I'm interested I'm interested Privacy Policy Show more Show less

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0 years

0 Lacs

Hyderabad, Telangana, India

On-site

Summary Position Summary Business Technology Analyst – Global Employer Services Technology Center Deloitte Tax Services India Private Limited (“Deloitte Tax in India”) commenced operations in June 2004. Since then, nearly all of the Deloitte Tax LLP (“Deloitte Tax”) U.S. service lines and regions have obtained support services through Deloitte Tax in India. We provide support through the tax transformation taking place in the marketplace. We offer a broad range of fully integrated tax services by combining technology and tax technical resources to uncover insights and smarter solutions for navigating an increasingly complex global environment. We provide opportunities to transform tax operations using contemporary technologies in the market. Individuals work to transform their current state of tax to the next generation of tax functions. Are you ready to take the next step in your career to find new methods and processes to assist clients in improving their tax operations using new technologies? If the answer is “Yes,” come join Global Employer Services Technology Center (GESTC) The Team Organizations today are faced with an increasingly complex global talent landscape. The workforce is more agile, diversified and on demand, leading organizations to re-evaluate their talent models and how they deploy teams globally. An ever-changing geo-political landscape and new tax digital strategies create opportunities for Deloitte to ensure we provide innovative solutions to keep our clients compliant. Global Employer Services (GES) is a market leading ~USD 1.3 billion business with a prestigious client portfolio delivering mobility, reward and compliance services enabled through technology solutions. We are offering a unique opportunity to join our GES Technology team of ~200 professionals worldwide. This high performing, successful team creates innovative new technology products to enable GES services where you will have the platform to drive, influence and contribute to the success of our business. Job purpose: The Data Analytics application Developer (SQL, SSIS) is responsible for partnering with Customers and the teams that achieve the goals of clients/customers. You will be working with cutting edge technology, database and visualization via dashboards. The important skills for this position are SQL, Microsoft SSIS, data extraction, data modeling, data transformation, and DBA skills. The successful candidate will have a high level of attention to detail, the ability to execute and deliver project deliverables on budget and on time, and multi-task in a dynamic environment. This position requires significant customer contact and you must possess excellent communication, consulting, critical thinking, quantitative analysis and probing skills to effectively manage client expectations. Applicants should be able to function in a close team environment and communicate within the team. Key job responsibilities: Developing and maintaining reporting and analytical tools, including dashboards Working with several large, complex SQL databases Experience working in SSRS and writing complex stored procedures Knowledge of Bold reports will be advantageous Experience working on Redshift and Aurora will be beneficial Wrangling data from multiple sources create integrated views that can be used to drive decision making Participating in the design and execution of qualitative or quantitative analyses to help clients with relevant insights Partnering with the technology teams to deliver a robust reporting platform Working with business owners to identify information needs and develop reports/dashboards Performing unit and system level testing on applications Education/Background: BTech/BSc in computer science or information technology Key skills desired 2 to 3 experience working on SSRS Strong knowledge of relational databases such as SQL Server, Oracle Good to have knowledge on any analytics tool (QlikView, QlikSense, Tableau) Knowledge of HTML, XML, JSON, Postman, REST API, MS Excel is a plus. Ability to develop large scale web/database applications Ability to simultaneously work on multiple projects effectively Ability to communicate clearly with business users and project manager Ability to innovate and provide functional applications with intuitive interfaces Ability to interact with individuals at all levels of the organization Ability to share knowledge and work effectively in a team Consistently meet client expectations and project deadlines Good interpersonal, organizational skills Strong commitment to client service excellence Work Location: Hyderabad Shift Timings: 11:00 AM to 8:00 PM || 2:00 PM to 11:00 PM #CA-GSD #CA-HPN Recruiting tips From developing a stand out resume to putting your best foot forward in the interview, we want you to feel prepared and confident as you explore opportunities at Deloitte. Check out recruiting tips from Deloitte recruiters. Benefits At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits. Learn more about what working at Deloitte can mean for you. Our people and culture Our inclusive culture empowers our people to be who they are, contribute their unique perspectives, and make a difference individually and collectively. It enables us to leverage different ideas and perspectives, and bring more creativity and innovation to help solve our clients' most complex challenges. This makes Deloitte one of the most rewarding places to work. Our purpose Deloitte’s purpose is to make an impact that matters for our people, clients, and communities. At Deloitte, purpose is synonymous with how we work every day. It defines who we are. Our purpose comes through in our work with clients that enables impact and value in their organizations, as well as through our own investments, commitments, and actions across areas that help drive positive outcomes for our communities. Professional development From entry-level employees to senior leaders, we believe there’s always room to learn. We offer opportunities to build new skills, take on leadership opportunities and connect and grow through mentorship. From on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their career. Requisition code: 304048 Show more Show less

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0 years

0 Lacs

Hyderabad, Telangana, India

On-site

Summary Position Summary Business Technology Analyst – Global Employer Services Technology Center Deloitte Tax Services India Private Limited (“Deloitte Tax in India”) commenced operations in June 2004. Since then, nearly all of the Deloitte Tax LLP (“Deloitte Tax”) U.S. service lines and regions have obtained support services through Deloitte Tax in India. We provide support through the tax transformation taking place in the marketplace. We offer a broad range of fully integrated tax services by combining technology and tax technical resources to uncover insights and smarter solutions for navigating an increasingly complex global environment. We provide opportunities to transform tax operations using contemporary technologies in the market. Individuals work to transform their current state of tax to the next generation of tax functions. Are you ready to take the next step in your career to find new methods and processes to assist clients in improving their tax operations using new technologies? If the answer is “Yes,” come join Global Employer Services Technology Center (GESTC) The Team Organizations today are faced with an increasingly complex global talent landscape. The workforce is more agile, diversified and on demand, leading organizations to re-evaluate their talent models and how they deploy teams globally. An ever-changing geo-political landscape and new tax digital strategies create opportunities for Deloitte to ensure we provide innovative solutions to keep our clients compliant. Global Employer Services (GES) is a market leading ~USD 1.3 billion business with a prestigious client portfolio delivering mobility, reward and compliance services enabled through technology solutions. We are offering a unique opportunity to join our GES Technology team of ~200 professionals worldwide. This high performing, successful team creates innovative new technology products to enable GES services where you will have the platform to drive, influence and contribute to the success of our business. Job purpose: The Data Analytics application Developer (SQL, SSIS) is responsible for partnering with Customers and the teams that achieve the goals of clients/customers. You will be working with cutting edge technology, database, and visualization via dashboards. The important skills for this position are SQL, Microsoft SSIS, data extraction, data modeling, data transformation, and DBA skills. The successful candidate will have a high level of attention to detail, the ability to execute and deliver project deliverables on budget and on time, and multi-task in a dynamic environment. This position requires significant customer contact, and you must possess excellent communication, consulting, critical thinking, quantitative analysis, and probing skills to effectively manage client expectations. Applicants should be able to function in a close team environment and communicate within the team. You will also be responsible for managing a team, assigning work, and reporting work status back to the Product team. Key job responsibilities: Developing and maintaining reporting and analytical tools, including dashboards Working with several large, complex SQL databases Experience working in SSRS and writing complex stored procedures Knowledge of Bold reports will be advantageous Experience working on Redshift and Aurora will be beneficial Wrangling data from multiple sources create integrated views that can be used to drive decision making Participating in the design and execution of qualitative or quantitative analyses to help clients with relevant insights Partnering with the technology teams to deliver a robust reporting platform Working with business owners to identify information needs and develop reports/dashboards Performing unit and system level testing on applications Experience managing a team Setting tasks for the team Reporting work status to Product team Reviewing reports developed by other team members Education/Background: BTech/BSc in computer science or information technology Key skills desired 3 to 5 experience working on SSRS Strong knowledge of relational databases such as SQL Server, Oracle Good to have knowledge on any analytics tool (QlikView, QlikSense, Tableau) Knowledge of HTML, XML, JSON, Postman, REST API, MS Excel is a plus. Ability to develop large scale web/database applications Ability to simultaneously work on multiple projects effectively Ability to communicate clearly with business users and project manager Ability to innovate and provide functional applications with intuitive interfaces Ability to interact with individuals at all levels of the organization Ability to share knowledge and work effectively in a team Consistently meet client expectations and project deadlines Good interpersonal, organizational skills Strong commitment to client service excellence Work Location: Hyderabad Shift Timings: 11:00 AM to 8:00 PM || 2:00 PM to 11:00 PM #CA-GSD Recruiting tips From developing a stand out resume to putting your best foot forward in the interview, we want you to feel prepared and confident as you explore opportunities at Deloitte. Check out recruiting tips from Deloitte recruiters. Benefits At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits. Learn more about what working at Deloitte can mean for you. Our people and culture Our inclusive culture empowers our people to be who they are, contribute their unique perspectives, and make a difference individually and collectively. It enables us to leverage different ideas and perspectives, and bring more creativity and innovation to help solve our clients' most complex challenges. This makes Deloitte one of the most rewarding places to work. Our purpose Deloitte’s purpose is to make an impact that matters for our people, clients, and communities. At Deloitte, purpose is synonymous with how we work every day. It defines who we are. Our purpose comes through in our work with clients that enables impact and value in their organizations, as well as through our own investments, commitments, and actions across areas that help drive positive outcomes for our communities. Professional development From entry-level employees to senior leaders, we believe there’s always room to learn. We offer opportunities to build new skills, take on leadership opportunities and connect and grow through mentorship. From on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their career. Requisition code: 304050 Show more Show less

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8.0 years

0 Lacs

Chennai, Tamil Nadu, India

On-site

Company Description NielsenIQ is a global measurement and data analytics company that provides the most complete and trusted view available of consumers and markets worldwide. We provide consumer packaged goods manufacturers/fast-moving consumer goods and retailers with accurate, actionable information and insights and a complete picture of the complex and changing marketplace that companies need to innovate and grow. Our approach marries proprietary NielsenIQ data with other data sources to help clients around the world understand what’s happening now, what’s happening next, and how to best act on this knowledge. We like to be in the middle of the action. That’s why you can find us at work in over 90 countries, covering more than 90% of the world’s population. For more information, visit www.niq.com. NielsenIQ is committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity/Affirmative Action-Employer, making decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, protected veteran status or any other protected class. Job Description Understand various TDO processes and execute those processes timely with accuracy Verify and update all records and fields maintained in the DB per the frequency outlined in the applicable Service Level document by using web research (open internet) and/or telephone research Maintain the accuracy of the Trade Channel DB of store and account records and facts, including hierarchy information, store/business characteristics, store status and geocoding for all covered trade channels and retailers through different sub processes and quality checks. Use NIQ client Input (RetailSync) files as a source to Create/verify/update the Locations DB. Process electronic store lists and/or Paper store lists to update the Locations DB as store lists are received (specific timing varies based on magnitude of list). Updating Locations DB through research using the following sources such as trade journals, industry web sites, and information gathered from NIQ on-sites, NIQ client inquires and other identified sources. Identify & perform process improvement and database source rationalization in order to meet or exceed current productivity SLAs Perform overflow data inquiry research Client Solutioning Acts as front-facing point of contact for client database operational queries and in ensuring overall quality performance monitoring, reporting and analysis in Right First Time delivery. Consistently work with other Operations Functions' leads within the country to manage projects and deliver on clients’ commitments. Participation in quality improvement plans such as Quality Walk, Quality Focus Meetings, Root Cause Analysis activities and Operational Excellence programs Work closely with Client Liaison management team to support the creation, monitoring and execution of quality plans for strategic and hot spot clients Proactively communicates with client / client services for any potential delays / risks based on information by Ops teams Manage close links with Enablement team/leads to identify focus areas and ensuring quality/delivery standards are achieved Ability to provide workload and timeline estimation by taking into consideration requirements of each upstream activities Represent respective operation’s function in discussion with other NOC and in market stakeholders Team Management Plans and controls resource allocation to optimise the “operations service” to clients as well as highlights any resources issue Expected to coach and develop the team, monitor individual performances by identifying talents or low performers and promote engagement within the team Acts as an escalation point for the team and constantly reviews and assesses team's KPIs periodically Qualifications Good command of English (written and verbal) Minimum experience of 8+ years and above in operations Excellent communication with voice and accent to interact with US Locations & within team Expert in MS-Office especially in MS Excel, MS Word, MS PowerPoint Excellent probing Skills to extract the right data in first attempt in least time from the US Locations High level of analytical thinking and decision-making skills in multiple conflicting references Text filter-based research skills, comparing, cross referencing etc. to get accurate results Excellent comprehension skills to determine the Location characteristics from News Articles Understanding of the North American retail landscape (prefered) Bachelor’s degree (preferably but not necessary )in statistical, mathematical, economics, or technical field) Team player with collaborative disposition, flexible and active Ability to work night hours (North American business hours) Additional Information Our Benefits Flexible working environment Volunteer time off LinkedIn Learning Employee-Assistance-Program (EAP) About NIQ NIQ is the world’s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights—delivered with advanced analytics through state-of-the-art platforms—NIQ delivers the Full View™. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world’s population. For more information, visit NIQ.com Want to keep up with our latest updates? Follow us on: LinkedIn | Instagram | Twitter | Facebook Our commitment to Diversity, Equity, and Inclusion NIQ is committed to reflecting the diversity of the clients, communities, and markets we measure within our own workforce. We exist to count everyone and are on a mission to systematically embed inclusion and diversity into all aspects of our workforce, measurement, and products. We enthusiastically invite candidates who share that mission to join us. We are proud to be an Equal Opportunity/Affirmative Action-Employer, making decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, protected veteran status or any other protected class. Our global non-discrimination policy covers these protected classes in every market in which we do business worldwide. Learn more about how we are driving diversity and inclusion in everything we do by visiting the NIQ News Center: https://nielseniq.com/global/en/news-center/diversity-inclusion Show more Show less

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8.0 - 13.0 years

0 Lacs

Bengaluru, Karnataka, India

On-site

Job Description GLOBAL BANKING & MARKETS We make markets in and clear client transactions on major stock, options and futures exchanges worldwide. Through our global sales force, we maintain relationships with our clients, receiving orders and distributing investment research, trading ideas, market information and analysis. OPERATIONS Operations is a dynamic, multi-faceted function that partners with all parts of the firm to provide banking, securities, and asset management services to clients around the world. In addition, Operations provides essential risk management and controls to preserve and enhance the firm's assets and its reputation. For every new product launched and every trade executed, it is Operations that develops and manages the processes and controls that enable business flow. YOUR IMPACT Goldman Sachs is a meritocracy where you will be given all the tools to help you develop. At Goldman Sachs, you will have access to excellent training programmes designed to improve multiple facets of your skills portfolio. Our in-house training programme, ‘Goldman Sachs University’ offers a comprehensive series of courses that you will have access to as your career progresses. Goldman Sachs University has an impressive catalogue of courses which span technical, business and leadership skills training. To help you navigate the organisation, you will be given a mentor from outside of your immediate department. This person will be positioned to provide you with objective advice and guidance on your career development. We value internal mobility. The chance to take on new challenges in the firm over time will ensure that you remain stimulated and will help in your continued professional and personal development. Goldman Sachs is an Equal Employment Opportunity Employer and does not discriminate in employment based on age, race, colour, gender, national origin, disability, veteran status, or any other basis that is prohibitedbyapplicablelaw. OUR IMPACT The Goldman Sachs Group, Inc. is a leading global financial services firm providing investment banking, securities and investment management services to a substantial and diversified client base that includes corporations, financial institutions, governments and high-net-worth individuals. The firm is headquartered in New York and maintains offices in London, Frankfurt, Tokyo, Hong Kong and other major financial centres around the world. Founded in 1869, Goldman Sachs has long sustained a commitment to hiring and training outstanding leaders. Our business principles are rooted in integrity, a commitment to excellence, innovation and teamwork. These values enable us to execute successfully a business strategy that is focused on extraordinary client service and superior long-term financial performance for our shareholders. We conduct our business in increasingly complex markets. Our people must continually find new ways to provide access to capital, manage risk and provide investment opportunities for our clients to enable them to realise their goals. We judge ourselves on our ability to help clients anticipate and respond to changing market conditions and to create opportunities that merit the trust they place in us. We are committed to growing our distinctive Culture and upholding our core values which always place our client's interests first. These values are reflected in our Business Principles, which emphasise integrity, commitment to excellence, innovation and teamwork. Summary JOB SUMMARY AND RESPONSBILITIES Be proactive risk managers such as probing when incidents occur and assessing the risks the teams are running by truly embedding in the businesses. Conduct risk reviews on areas with particular concern and make recommendations/suggestions to socialize and close and risk and control gaps. Challenge the status quo – challenge the risk and control framework to further enhance the control environment Partner with the business units to understand the residual risks that exist after issues are identified and resolved. Engaging with Technology and cross asset teams to achieve this. Risk Analysis – work with the team and other regional/functional Operations groups to identify key risk metrics (e.g. via KRI’s) and highlighting areas of concerns, working with line managers on remediation efforts. Driving the agenda and conversations in risk meetings. Risk & Control Self-Assessment (RCSA) – work with line managers in ensuring the RCSA risk and control templates reflect the current risk environment and vet through RCSA issues raised to ensure proper remediation is in place Work closely with other risk managers in other locations to share key initiatives and best practices; better integrate with the wider Global Markets Risk Management Teams Review and analyze data, generate metrics, and help with ad hoc projects leveraging data analytics Basic Qualifications This role requires an energetic self-starter that can liaise with various Operations and other Federation teams both regionally and globally. Solid experience and prudent knowledge in the Firm’s operational processing and control requirements are required together with strong interpersonal and analytical skills for this role. Excellent communication skills to clearly articulate issues and ideas with different levels across Operations and Federation stakeholders. Strong control mindset with a passion for risk management Strong analytical skills with an ability to understand complex workflows, and excellent attention to details. Should have the ability to perform data analytics using metrics to identify trends and themes Demonstrates strong technical skills required for the role, pays attention to detail, takes initiative to broaden his/her knowledge and demonstrates appropriate financial/analytical skills. Should have knowledge of excel Alteryx and SharePoint and the ability to take data driven decisions using metrics Sound time management skills to be able to effectively prioritize and multi-task Drive and Motivation - Successfully handles multiple tasks, takes initiative to improve his/her own performance, works intensely towards extremely challenging goals and persists in the face of obstacles or setbacks Proven ability to effectively manage operational risks and to develop control enhancements Good interpersonal skills to build strong relationship with key stakeholders within and outside of Operations Good influencing skills to work with the Operations team in challenging the status quo and continuously enhancing the control environment Innovative and flexible in coming up with suggestions and ideas. Looks for new ways to improve current processes and develop creative solutions that are grounded and have practical value Strong project management skills. Keeps current with emerging business, economic and market trends developments related to AML Preffered Qualifications Solid knowledge & experience in the Financial Industry Practical experience working in Operations or risk related roles with 8 -13 years of Industry experience Business Intelligence skills is added advantage, not essential About Goldman Sachs At Goldman Sachs, we commit our people, capital and ideas to help our clients, shareholders and the communities we serve to grow. Founded in 1869, we are a leading global investment banking, securities and investment management firm. Headquartered in New York, we maintain offices around the world. We believe who you are makes you better at what you do. We're committed to fostering and advancing diversity and inclusion in our own workplace and beyond by ensuring every individual within our firm has a number of opportunities to grow professionally and personally, from our training and development opportunities and firmwide networks to benefits, wellness and personal finance offerings and mindfulness programs. Learn more about our culture, benefits, and people at GS.com/careers. We’re committed to finding reasonable accommodations for candidates with special needs or disabilities during our recruiting process. Learn more: https://www.goldmansachs.com/careers/footer/disability-statement.html © The Goldman Sachs Group, Inc., 2025. All rights reserved. Goldman Sachs is an equal employment/affirmative action employer. Show more Show less

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5.0 years

0 Lacs

Hyderābād

On-site

JOB DESCRIPTION A career with us is a journey, not a destination. This could be the next best step in your technical career. Join us. As a Lead Architect at JPMorgan Chase within the Consumer & Community Banking, you are an integral part of a team that works to develop high-quality architecture solutions for various software applications on modern cloud-based technologies. As a core technical contributor, you are responsible for conducting critical architecture solutions across multiple technical areas within various business functions in support of project goals. As a Security Architect, you will lead your team in designing solutions for Cyber, Security, Fraud, and Risk domains. You'll need to understand business goals and requirements to align program and roadmap strategies. Frequent interaction with business and technology stakeholders is essential to ensure alignment and shared understanding of roadmaps. Your role involves defining solutions that utilize Digital-wide or Enterprise-wide assets, incorporating both existing and new technologies. You'll drive proof-of-concepts and pilot implementations to gain insights and make informed decisions. Effective communication across the organization is crucial, requiring you to build professional relationships and convey your domain expertise, vision, and recommendations to senior management. Your solutions will impact both internal and external users, with a focus on external user experience. You'll support architecture deliverables and processes, developing a technology roadmap informed by Business and Technology strategies and industry trends. You'll also influence Annual and Quarterly Roadmap planning. Job responsibilities Develop, communicate, and manage the Technology Roadmap Stay informed on security standards, authentication protocols, and products Lead Special Initiatives as directed by Senior Management Engages technical teams and business stakeholders to discuss and propose technical approaches to meet current and future needs Defines the technical target state of their product and drives achievement of the strategy Participates in architecture governance bodies Evaluates recommendations and provides feedback on new technologies Executes creative software solutions, design, development, and technical troubleshooting with the ability to think beyond routine or conventional approaches to build solutions or break down technical problems Develops secure and high-quality production code, and reviews and debugs code written by others Identifies opportunities to eliminate or automate remediation of recurring issues to improve overall operational stability of software applications and systems Leads evaluation sessions with external vendors, startups, and internal teams to drive outcomes-oriented probing of architectural designs, technical credentials, and applicability for use within existing systems and information Required qualifications, capabilities, and skills Formal training or certification on software engineering concepts and 5+ years of applied experience Minimum of multiple past experiences in leading a team to architecture implementation of program, platform, and/or domain changes into production Ability to personally architect and drive adoption of solutions and platforms into production Ability to work independently across multiple initiatives simultaneously Ability to work with multiple design and delivery partners including vendors Strong written and verbal communication skills especially in communicating and influencing senior Business and Technology management Strong understanding of project management methodologies and tools including experience with agile delivery Strong skills in internet technology, information architecture, system design and practical cloud native experience Ability to evaluate current and emerging technologies to recommend the best solutions for the future state architecture Experience in risk based authentication and step up protective measures Experience in application security, e.g. OAuth, OIDC, FIDO, multi-factor authentication, TLS, securing hybrid native and web apps in mobile platforms Preferred qualifications, capabilities, and skills Fundamental experience in defensive security constructs, including digital signatures, digital certificates, PKI, firewalls Experience with open standards Familiarity with rooting or jail-breaking iOS and Android devices to discover mobile application vulnerabilities Understanding of information security and risk management challenges, issues mitigations and remediation. Strong knowledge of OWASP top 10 security issues for web/ mobile. Remediation patterns. Solid understanding of Data Security and Network Security with a focus on OSI reference model Layer 2- Layer 7. Experience with secure coding practices, threat modeling, and vulnerability assessment. Experience with Zero Trust Model, privileged session management, and cloud security Solid understanding of current web and web application servers. Certifications with CISSP, CISA, and CISM is a strong plus. ABOUT US JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. ABOUT THE TEAM Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We’re proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions – all while ranking first in customer satisfaction.

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1.0 years

0 - 0 Lacs

Gurgaon

On-site

Overview: As an Inbound Sales Associate for our UK Inbound Sales Process, you will play a crucial role in converting incoming inquiries and leads into sales opportunities. You will be the first point of contact for potential customers reaching out to us via phone, email, or chat channels. Your primary responsibility will be to engage with these prospects, understand their needs, and effectively position our products or services to meet their requirements. This role requires strong communication skills, a customer-centric approach, and the ability to thrive in a fast-paced sales environment. Key Responsibilities: Customer Interaction: Handle inbound sales inquiries promptly and professionally, delivering exceptional service to every customer interaction. Engage with prospects to understand their needs, address questions, and provide relevant information about our products or services. Needs Assessment: Conduct thorough needs assessments during customer interactions to identify pain points, preferences, and buying motivations. Utilize probing questions and active listening skills to gather valuable insights and tailor solutions accordingly. Product Presentation: Demonstrate a deep understanding of our product offerings, including features, benefits, pricing, and value propositions. Present products or services persuasively, highlighting their unique selling points and positioning them as solutions to customer needs. Sales Conversion: Utilize effective sales techniques and persuasion strategies to convert inbound inquiries into sales opportunities. Overcome objections, handle rejections gracefully, and close sales by showcasing the value proposition of our offerings. Relationship Management: Build rapport and establish trust with customers by providing personalized attention and demonstrating genuine interest in their needs. Foster long-term relationships with clients to encourage repeat business and referrals. Sales Process Efficiency: Manage inbound sales inquiries efficiently, following established processes and workflows to ensure seamless customer experiences. Record accurate and detailed information in CRM systems, update customer profiles, and track progress through the sales pipeline. Performance Metrics: Meet or exceed key performance indicators (KPIs) and sales targets set by the sales management team. Monitor personal performance metrics such as conversion rates, average handling time, and customer satisfaction scores. Qualifications: Proven experience in inbound sales, customer service, or a related field, preferably within the UK market. Excellent communication skills, with the ability to engage customers effectively via phone, email, and chat channels. Strong interpersonal skills and the ability to build rapport with diverse customer segments. Results-oriented mindset with a track record of achieving or exceeding sales targets. Ability to work well under pressure in a fast-paced sales environment. Proficiency in CRM software, Microsoft Office, and other relevant sales tools. Knowledge of sales techniques, objection handling, and negotiation strategies. Flexibility to work shifts, including evenings and weekends, as required. Join Our Team: If you are passionate about sales, thrive on engaging with customers, and enjoy the challenge of converting inquiries into sales opportunities, we encourage you to apply for the role of Inbound Sales Associate. Join our team and be part of a dynamic environment where your contributions drive business success and customer satisfaction. Apply now to take the next step in your sales career! Job Benefits & Perks Eligibility criteria: · The candidate must have experience in International Inbound Sales Process. The candidate must have experience in International Inbound Sales Process Flexible to work in UK shift Should able to join immediately Must have English Fluency Benefits: Fixed Salary Process: Inbound Voice Customer Support Shift: UK Shift (12.30 PM to 09.30 PM) Candidates from Gurugram will be given preference Both Side Cab will be provided 1 Time Meal will be given. Job Types: Full-time, Permanent, Fresher Pay: ₹20,000.00 - ₹30,000.00 per month Benefits: Flexible schedule Health insurance Leave encashment Life insurance Paid sick time Compensation Package: Commission pay Performance bonus Quarterly bonus Yearly bonus Schedule: Fixed shift Monday to Friday Education: Secondary(10th Pass) (Preferred) Experience: International voice process: 1 year (Required) Inbound voice: 2 years (Preferred) Inside sales: 1 year (Preferred) Language: English (Required) Location: Gurugram, Haryana (Required) Work Location: In person

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0 years

0 Lacs

Mumbai, Maharashtra, India

On-site

Job Description JOB DESCRIPTION As a Customer Care Executive for the Inbound US Voice Process with a focus on Sales and Upselling, you will be responsible for delivering outstanding customer service to customers in the United States and also selling products and services to increase revenue. You will be the first point of contact for customers who call in with inquiries, and your primary goal will be to ensure that their needs are addressed, their questions are answered, and their interest in purchasing products and services is captured. Key Responsibilities Answering incoming calls from customers in a professional and courteous manner. Listening actively to customers and asking probing questions to fully understand their needs and concerns. Providing accurate and timely information to customers about products and services, pricing, and promotions, while actively seeking opportunities to upsell. Handling customer objections and concerns with empathy and professionalism, and working to address them to close the sale. Documenting all customer interactions and details of inquiries, issues, and sales in the company's CRM system. Meeting or exceeding individual and team sales targets. Maintaining a high level of knowledge about the company's products and services, as well as industry trends and best practices. Requirements Excellent verbal and written communication skills in English. Previous experience in a customer service and sales role, preferably in a call center environment. Ability to multitask, prioritize, and manage time effectively. Strong problem-solving skills and the ability to think on your feet. Comfortable working in a fast-paced environment. Flexibility to work in rotational shifts, including evenings, weekends, and holidays. Familiarity with basic computer skills and knowledge of CRM systems. Education Bachelor's degree in any field is preferred. If you are a people-person with a passion for delivering outstanding customer service and have the necessary skills and experience to drive sales and upselling, we encourage you to apply for this exciting opportunity. About The Team eClerx is a global leader in productized services, bringing together people, technology and domain expertise to amplify business results. Our mission is to set the benchmark for client service and success in our industry. Our vision is to be the innovation partner of choice for technology, data analytics and process management services. Since our inception in 2000, we've partnered with top companies across various industries, including financial services, telecommunications, retail, and high-tech. Our innovative solutions and domain expertise help businesses optimize operations, improve efficiency, and drive growth. With over 18,000 employees worldwide, eClerx is dedicated to delivering excellence through smart automation and data-driven insights. At eClerx, we believe in nurturing talent and providing hands-on experience. eClerx is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status, or any other legally protected basis, per applicable law. Show more Show less

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0 years

4 - 5 Lacs

Bengaluru

Remote

Specialist, Desktop Technical provides second level support to internal partners and 3rd party engineers regarding the company products, and to get along with customers to resolve complex issues. To perform customer site maintenance and repair activities. The role demonstrates innovative technologies to ensure global consistency of support tasks. Responsibilities: Respond to customers’ enquiries related to information, product functionality and fault calls resolving as many queries as possible on the first interaction. Logging and classifying all calls and requests for assistance in the customer relationship management system. Filter and raise enquiries relating to other aspects of the LSEG business and handover to the appropriate department. Lead the resolution process for customers relating to data and applications, and technical for LSEG products and services. Track enquiry resolution progress and proactively call customers with a status update or resolution if queries cannot be resolved on initial interaction. Follow the appropriate procedures to respond to issues and update our customers when outages of a major nature occur. Identify and raise problems affecting a number of customers or influencing the timely resolution of one customer’s enquiry. This would include critical issues to the team leader and other support, sales, engineering, or resolver groups as appropriate. Ensure each customer contact is handled in a manner consistent with the Refinitiv brand and values to maintain customer satisfaction and retention. Recognize and raise recurring problems, inferior processes, or outdated procedures. Accept additional projects or areas of responsibility that will improve the team’s performance. Proactively contribute to the Frontline Support team and the achievement of its goals. Qualifications: Experience in a customer service or contact center environment preferred. Previous experience in the financial or IT industry is desirable. Knowledge of desktop offerings whether deployed or managed (SaaS) is an advantage Comfortability around remote fix on a desktop environment Understanding of client needs. Focus on delivering results. Detail orientated with sound information probing skills. Good problem management and analytical skills Highly motivated and able to meet scheduled deadlines in a fast-paced, service-driven environment Proven strong customer service orientation Ability to communicate and engage effectively, verbally and in writing, in English with customers and colleagues. Willingness to undertake additional projects and responsibilities from time to time. Flexibility with work hours – including rotational shift work, plus weekends and holiday. LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth. Our purpose is the foundation on which our culture is built. Our values of Integrity, Partnership, Excellence and Change underpin our purpose and set the standard for everything we do, every day. They go to the heart of who we are and guide our decision making and everyday actions. Working with us means that you will be part of a dynamic organisation of 25,000 people across 65 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce. You will be part of a collaborative and creative culture where we encourage new ideas and are committed to sustainability across our global business. You will experience the critical role we have in helping to re-engineer the financial ecosystem to support and drive sustainable economic growth. Together, we are aiming to achieve this growth by accelerating the just transition to net zero, enabling growth of the green economy and creating inclusive economic opportunity. LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives. We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone’s race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Please take a moment to read this privacy notice carefully, as it describes what personal information London Stock Exchange Group (LSEG) (we) may hold about you, what it’s used for, and how it’s obtained, your rights and how to contact us as a data subject . If you are submitting as a Recruitment Agency Partner, it is essential and your responsibility to ensure that candidates applying to LSEG are aware of this privacy notice.

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100.0 years

2 - 5 Lacs

Srīperumbūdūr

On-site

Job ID: [[5019]] Alternate Locations: [[Chennai]] Newell Brands is a leading $8.3B consumer products company with a portfolio of iconic brands such as Graco®, Coleman®, Oster®, Rubbermaid® and Sharpie®, and 25,000 talented employees around the world. Our high-performance culture, unparalleled curiosity about the world around us, and talented people fuel our success. Our culture is enabled through our core values which guide all we do and how we win as One Newell. They are Integrity, Teamwork, Passion for Winning, Ownership & Leadership. Reynolds is a subsidiary of Newell Brands, one of the most transformative consumer product companies in the world. For over 100 years, the company has grown through brands they are privileged to bring to consumers worldwide. With products in nearly 200 countries, over 100+ brands and 31,000+ happy employees worldwide, Newell is committed to enhancing the lives of customers with innovative products that create moments of joy. Named after Milton Reynolds (1892-1976), entrepreneur and manufacturer of the first ball point pen, the first Reynolds pen debuted in New York at the 32nd Street store on the morning of October 29, 1945. The day the pen went on sale, an estimated 5,000 shoppers stormed the shop, and approximately 50 NYPD officers had to be dispatched for crowd control. Beginning with the debut in 1945 of its iconic 045 writing pen, Reynolds has continued to provide high-quality writing instruments to consumers globally. Today, Reynolds is one of the most well-known brands in the Indian market with fabulous top-of-mind awareness and carries various much-in-demand products that include Trimax, Racer Gel, Jetter Classic, Brite and Champ. Reynolds Pens are now the favorite pens among millions in India and around the world. As a Product Lifecycle Management (PLM) Associate Engineer, you will get an opportunity to work with all the wonderful people who create, develop, and build our products, and help manage a team of other contributors to our success. You will help ensure that our products conform to the highest quality and safety standards, bridge together different disciplines and help us become truly one company. The PLM Associate engineer will be responsible for the critical duty of supporting the creating and maintenance of Bills of Materials and Change Management processes for a variety of our products in addition to uploading CAD objects. We welcome previous experience with Product Lifecycle Management systems and familiarity with developing consumer products. Our Product Lifecycle Management system is growing, and we welcome new team members to help us fill the gaps in our growing PLM team. Good Knowledge of Product lifecycle management Must be proficient in ECN, handling Bill of materials & good at Microsoft Excel Demonstrates computer literacy in CAD (Creo preferred) Demonstrates basic understanding of applicable manufacturing processing. Demonstrates strong interpersonal skills & ability to perform in a team environment. Demonstrates Good verbal and written communication skills Business Acumen: Understands how the PLM activities that the team support on day-to-day basis adds value to the Business. Should be able to complete work in a timely manner and keep larger tasks on track. Identifies own key assignments, schedules, and process steps. Demonstrates the ability to estimate the time and resources required to complete tasks. Identifies issues and communicates with decision-makers in the team when a decision needs to be made Technical Leadership: Assists R&D team in the technical documentation of projects. Basic Understanding of product development lifecycle and NPD and NPD Express projects within Newell Brands. Basic Understanding of product deliverable documents and should be able to audit the same before release in WC using appropriate checklists. Support R&D teams in developing and maintaining Bills of Materials, creating, updating Finished Goods, Semi Finished goods, Create/Update Colour Variants to maintain and/or update products of live products in Windchill (PLM) system. As Change Analyst1 , should understand and implement Engineering Change Request (ECR) creation & Audit As Change Analyst2 , should understand and implement Engineering Change Notice (ECN) creation & implementation tasks routing and complete the tasks assigned by CA3 Competent in creation and updation of drawings and parts using Creo & solidworks Problem Solving : Assists with the implementation of existing technologies on a project level to meet project objectives. Uses a disciplined approach and multiple methodologies to assist in analysis and determination of preferred solutions to technical challenges. Compiles test results to provide data for use in solving problems & Collaborates with Engineers to develop optimal solutions by capturing the windchill issues/ errors and discussing the same. Should be able to identify discrepancies in WC structures, documents and discuss with Engineer to provide solutions to counterparts. Should be able to learn additional systems like SAP, FlexPLM that can be helpful in gathering the necessary information for generating correct Bills of Materials. Communication: Emphasizes the most important facts or features of PLM Windchill. Prepares and delivers formal presentations with organizing key points and supporting information for a topic as appropriate for the audience. Should be able to further simplifies explanation when needed. Uses feedback on own presentations to improve. Regularly presents ideas or suggestions to associates in persuasive terms. Influences others during the decision-making process. Uses active listening skills and probing techniques to surface opportunities to influence. Demonstrates sensitivity to speakers by positive language, both verbal and non-verbal. Organizational Agility: As a PLM Assoc Engineer, you will be executing the project documentation tasks related to and updating windchill objects: Should be able to describe the changes to be done after audit and seek help in correcting the same by XF teams. Should Follow-up with cross functional teams for the pending documents/ corrections. Should have good Oral and written Communication skills. Should have good listening techniques such as paying attention and confirming understanding. Should have basic presentation skills and support the team in making basic presentations for Queries, Proposals for XF teams. Should have basic Excel and reporting skills and support the team to maintain required trackers for monthly metrics. Technical Mastery: Able to recommend the architecture of the windchill system contexts & define access for a new set of process. Leads application of basic principles to solve windchill routing issues, access issues or Bugs and would be able to take help of E-IT team to solve the same. Understands all phases, activities, and deliverables of product development. Understands the practices followed by different Businesses within Newell and would recommend the best practices to be implemented across maintaining product integrity Newell Brands (NASDAQ: NWL) is a leading global consumer goods company with a strong portfolio of well-known brands, including Rubbermaid, Sharpie, Graco, Coleman, Rubbermaid Commercial Products, Yankee Candle, Paper Mate, FoodSaver, Dymo, EXPO, Elmer’s, Oster, NUK, Spontex and Campingaz. We are focused on delighting consumers by lighting up everyday moments.

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0 years

0 - 0 Lacs

Chennai

On-site

The Representative Customer Service position interfaces with customers via inbound calls. This position provides customer service support and Travel bookings services. Experience Travel booking experience ( Amadeus / galileo/ sabre ) Ensure service delivered to our customers meets contractual Key Performance Indicator (KPIs’) Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer Greet customers in a courteous, friendly, and professional manner using agreed upon procedures Maintain basic knowledge of client products and/or services Prepare complete and accurate work including appropriately notating accounts as required Participate in activities designed to improve customer satisfaction and business performance Track, document and retrieve information in call tracking database Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff Candidate Profile Courteous with strong customer service orientation Strong computer navigation skills and PC Knowledge Ability to effectively communicate, both written and verbally Dependable with strong attention to detail Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly Tolerance for repetitive work in a fast-paced, high production work environment Ability to work as a team member, as well as independently Demonstrate patience in all customer contact simulations, including maintaining a pleasant and professional tone and manner Ability to rotate shifts, as needed Based on location and/or program, additional experience/skills may be required Confirm customer understanding of the solution and provide additional customer education as needed Demonstrate strong probing and problem-solving skills Should be able to handle bookings from customer and resolve the same independently Job Types: Full-time, Permanent Pay: ₹30,000.00 - ₹40,000.00 per month Schedule: Night shift Rotational shift Work Location: In person

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12.0 years

0 Lacs

Bengaluru, Karnataka, India

On-site

Position Overview Job Title: Nostro Management, VP Location: Bangalore, India Role Description Division Overview At Deutsche Bank Ivestment Banking (IB) Operations is part of the broader CB, IB and CRU Operations division and it provides the support and control infrastructure that enables the bank to develop and deliver financial products throughout the world. Within IB Ops, professionals are responsible for the management and execution of transactions in a manner which maximizes profitability and minimizes risk. Margin & Treasury Operations (MTO) comprises of two primary function- Collateral Management & Valuations (CMV and Treasury Operations. Treasury Operations includes Money Market Operations and Nostro Management. Nostro Management operations is responsible for providing a sound cash management capability to manage the movements of cash within DB which is critical for the bank to effectively manage its liquidity. We use the Global Cash Management System (GCMS) to capture contractual flows from various front and back office systems real-time to forecast timely funding requirements for Nostros / Central Banks based on settlement and follow up with the Traders / Desk, etc. as per requirement. The NM ops team in India supports the APAC, EMEA and Americas regions. Position Description Scope of Role Directly responsible for managing the function Efficiently manages initiatives and prioritizes work load to ensure goals are met Develop and implements new processes/procedures to improve operational efficiency and reduce risk Collaborate across teams / functions / regions Key Expectations: Background Treasury or Liquidity Management. Strong organisational skills; ability to identify and prioritise multiple tasks based on criticality, impact and franchise importance. Exceptional communication skills – verbal, written and presentation. Independent problem solver who demonstrates accountability as well as execution capability. Ability to independently coordinate and manage work requirements across multiple business areas and functions. Ability to work in a fast-paced, highly regulated environment. Ability to connect with people as well as desire to learn process flows. Dedication to servicing a demanding internal and external client base. What We’ll Offer You As part of our flexible scheme, here are just some of the benefits that you’ll enjoy, Best in class leave policy. Gender neutral parental leaves 100% reimbursement under childcare assistance benefit (gender neutral) Sponsorship for Industry relevant certifications and education Employee Assistance Program for you and your family members Comprehensive Hospitalization Insurance for you and your dependents Accident and Term life Insurance Complementary Health screening for 35 yrs. and above Your Key Responsibilities CORE RESPONSIBILITIES: The person will be providing oversight and governance for Nostro Management processes that typically have a high level of client servicing, monetary exposure, regulatory risk and reputational /financial loss due to transaction nature, which can impact client relationships. Responsible for day to day running of Nostro Management function globally and line management of 40+ team members. Re-engineering the current process to meet the changing needs of the business. Leading/contributing to various projects which are kicked off in the department to increase efficiency in the process. Responsible to ensure daily tasks are carried out effectively, efficiently and accurately protecting the Bank to any financial and Regulatory risks Responsible for Timely delivery of daily/Weekly /Monthly audit requests processing / customer query resolutions within provided Benchmark with the expected fashion. Complete and Confirm all the activity and escalation of outstanding trade queries as per processing queues Maintain the Quality and completeness as required by the business. Expected to monitor KPIs and KRIs of the process. Lead and contribute to Global initiatives that could be strategic and tactical in nature Should have detailed understating of Funding, reconciliations, settlements processes Strong operations management and project management skills are required. Ability to work independently and deliver results in a high-pressured environment. Ability to understand process risks and ensure timely reporting and escalation of critical risks & non-compliance with policies, standards, and limits. Ability to challenge the status quo and drive automation/process efficiency. Strong attention to detail and accuracy with an ability to notice discrepancies/issues. Strong verbal and written communication skills and effective interpersonal skills. Ability to ask probing questions to gather information and resolve issues and where appropriate, able to articulate own position and reach a consensus in the light of differing views. Close interaction with regional and global teams to ensure consistency in procedures and policy and to stay aware of organizational objectives Ensuring processes and procedures are complied with relevant legal and regulatory requirements Partner with the project team to develop requirements for system enhancements and assist with user acceptance testing. Participate in change the bank (CTB) initiatives of the team as well as domain-wide. Ability to mentor and coach team members. People Management The behaviours provided below should be adopted by all Deutsche Bank employees in relation to their development and management of others. Supports the development of an environment where people management and development is the number one priority. Coaches direct reports and others in the organisation, as appropriate Actively supports the business strategy, plans and values, contributing to the achievement of a high performance culture Takes ownership for own career management, seeking opportunities for continuous development of personal capability and improved performance contribution Acts as a role model for new employees, providing help and support to facilitate early integration and assimilation of their new environment Supports tough people decisions to ensure people performance is aligned with organisation imperatives and needs. Addresses individual performance issues, where necessary, to drive for high performance Your Skills And Experience 12-15 years of experience in the financial services industry with strengths including the ability to manage multiple teams servicing across regions Background in Treasury or Liquidity Management. Proven track record of delivery – with clear evidence of Problem solving. Ability to present complex issues/ideas to all levels of management in a highly professional and understandable manner Experience with mentoring new staff to maintain continuity in key functions within the group’s mandate as well as building and maintaining partnerships with key stakeholders Build & maintain strong relationships with on-shore partners and Stakeholders. Strong organizational skills; ability to identify and prioritize multiple tasks based on criticality, impact and franchise importance. Knowledge of Tableau, Alteryx and other self-service analytical and data interpretation tools will be an advantage Essential: Detailed knowledge of the front to back process in an investment banking environment with focus on Treasury. Proven ability to manage multiple product systems. Proven problem solving and troubleshooting skills Desirable: Strong knowledge of Microsoft Office products Proven Change Agent: Able to demonstrate delivery of a change initiative and challenges operating model – identify process improvements and work with both business and support partners to enhance effectiveness of control environment and improve accuracy of reporting Education/ Qualifications Degree in Finance, Commerce or related field, or have a minimum of 12 years of work experience in a Banking/Finance environment. Experience working in a global, cross matrix reporting organization. Professional or Investment banking qualifications are not a must but will be looked upon favourably. How We’ll Support You Training and development to help you excel in your career. Coaching and support from experts in your team. A culture of continuous learning to aid progression. A range of flexible benefits that you can tailor to suit your needs. About Us And Our Teams Please visit our company website for further information: https://www.db.com/company/company.htm We strive for a culture in which we are empowered to excel together every day. This includes acting responsibly, thinking commercially, taking initiative and working collaboratively. Together we share and celebrate the successes of our people. Together we are Deutsche Bank Group. We welcome applications from all people and promote a positive, fair and inclusive work environment. Show more Show less

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0 years

0 Lacs

New Delhi, Delhi, India

On-site

Role Description: Experience in selling to Corporate, Govt and Regional customers respectively Deliver results in Hunting and Farming accounts (New acquisitions and Account Management) Should possess knowledge in acquiring new clients through various channels Should perform any other relevant roles and responsibilities as and when assigned by customer Present Value Point portfolio effectively to every customer Be sensitive to Sales target achievement, over achieve Periodic sales targets (Gross Profit based) Maintain sales reports as desired by the management Mostly Meet customers F2F. Build and manage CXO level relationship, including over all account mapping Likewise Map and Maintain OEM relationship effectively Technical & Sales skills: Leading basic technical conversation to understand the customer requirement and probe into an opportunity related to Datacenter,ISP, Switch, Layer 2/Layer 3 Network, MPLS, Deep understand enterprise switch market, Probing into an opportunity/requirement better to have knowledges of enterprise switch products features, chipset solution,manufacture process. prefer to have work experience in D-LINK, Tplink,Zxyel, Edgecore, Netgear, Cisco,Juniper,Hewlett, Arista,Tejas,Infosys. Show more Show less

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15.0 years

0 Lacs

Gurgaon, Haryana, India

Remote

Join the Future of Supply Chain Intelligence — Powered by Agentic AI At Resilinc, we’re not just solving supply chain problems — we’re pioneering the intelligent, autonomous systems that will define its future. Our cutting-edge Agentic AI enables global enterprises to predict disruptions, assess impact instantly, and take real-time action — before operations are even touched. Recognized as a Leader in the 2025 Gartner® Magic Quadrant™ for Supply Chain Risk Management, we are trusted by marquee clients across life sciences, aerospace, high tech, and automotive to protect what matters most — from factory floors to patient care. Our advantage isn’t just technology — it’s the largest supplier-validated data lake in the industry, built over 15 years and constantly enriched by our global intelligence network. It’s how we deliver multi-tier visibility, real-time risk assessment, and adaptive compliance at scale. But the real power behind Resilinc? Our people. We’re a fully remote, mission-driven global team, united by one goal: ensuring vital products reach the people who need them — when and where they need them. Whether it’s helping ensure cancer treatments arrive on time or flagging geopolitical risks before they disrupt critical supply lines, you’ll see your impact every day. If you're passionate about building technology that matters, driven by purpose, and being an agent of change who is ready to shape the next era of self-healing supply chains, we’d love to meet you. Resilinc | Innovation with Purpose. Intelligence with Impact. About The Role At Resilinc, we build intelligent systems that safeguard the global supply chain. As a pioneer in supply chain risk management, we’re pushing the boundaries of resilience with AI-powered platforms. We are building a team of forward-thinking Agent Hackers (AI SDETs) to join our mission. What’s an Agent Hacker? It’s not just a title — it’s a mindset. You’re the kind of engineer who goes beyond traditional QA, probing the limits of autonomous agents, reverse-engineering their behavior, and designing smart, self-evolving test frameworks. In this role, you’ll be at the forefront of testing cutting-edge technologies, including Large Language Models (LLMs), AI agents, and Generative AI systems. You’ll play a critical role in validating the performance, reliability, fairness, and transparency of AI-powered applications—ensuring they meet high standards for both quality and responsible use. If you think like a tester, code like a developer, and break systems like a hacker — Resilinc is your proving ground. What You Will Do Develop and implement QA strategies for AI-powered applications, focusing on accuracy, bias, fairness, robustness, and performance. Design and execute automated and manual test cases to validate AI Agents/LLM models, APIs, and data pipelines and good understanding of data integrity, data models, etc Assess AI models using quality metrics such as precision/recall, and hallucination detection. Test AI models for bias, fairness, explainability (XAI), drift, and adversarial robustness. Validate prompt engineering, fine-tuning techniques, and model-generated responses for accuracy and ethical AI considerations. Service/tool development Conduct scalability, latency, and performance testing for AI-driven applications. Collaborate with data engineers to validate data pipelines, feature engineering processes, and model outputs. Design, develop, and maintain automation scripts using Selenium and Playwright for API and web testing Work closely with cross-functional teams to integrate automation best practices into the development lifecycle Identify, document, and track bugs while conducting detailed regression testing to ensure product quality. What You Will Bring Proven expertise in testing AI models, LLMs, and Generative AI applications, with hands-on experience in AI evaluation metrics and testing tools like Arize, MAIHEM, and LangTest. Strong proficiency in Python for writing test scripts and automating model validation, along with a deep understanding of AI bias detection, adversarial testing, model explainability (XAI), and AI robustness. Demonstrate strong SQL expertise for validating data integrity and backend processes, particularly in PostgreSQL and MySQL. Strong analytical and problem-solving skills with keen attention to detail, along with excellent communication and documentation abilities to convey complex testing processes and results. Why You Will Love It Here Next-Level QA – Go beyond traditional testing to challenge AI agents, LLMs, and GenAI systems with intelligent, self-evolving test strategies Agentic AI Frontier – Be at the forefront of validating autonomous, ethical AI in high-impact applications trusted by global enterprises Full-Stack Test Engineering – Combine Python, SQL, and tools like LangTest, Arize, Selenium & Playwright to test everything from APIs to AI fairness Purpose-Driven Mission – Join a remote-first team that protects critical supply chains — ensuring vital products reach people when they need them most What's in it for you? At Resilinc, we’re fully remote, with plenty of opportunities to connect in person. We provide a culture where ownership, purpose, technical growth and a voice in shaping impactful technology are at our core. Oh, and the perks? Full-stack benefits to keep you thriving. Hit up your talent acquisition contact for a location-specific FAQ. Curious to know more about us? Dive in at www.resilinc.ai If you are a person with a disability needing assistance with the application process please contact HR@resilinc.com. Show more Show less

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0 years

0 Lacs

Denkanikota, Tamil Nadu, India

On-site

Purpose About Tata Electronics Pvt. Ltd. Tata Electronics Pvt. Ltd. is a prominent global player in the electronics manufacturing industry, with fast-emerging capabilities in Electronics Manufacturing Services, Semiconductor Assembly & Test, Semiconductor Foundry, and Design Services. Established in 2020 as a greenfield venture of the Tata Group, the company aims to serve global customers through integrated offerings across a trusted electronics and semiconductor value chain. With a rapidly growing workforce, the company currently employs over 65,000 people and has significant operations in Gujarat, Assam, Tamil Nadu, and Karnataka, India. Tata Electronics is committed to creating a socioeconomic footprint by employing many women in its workforce and actively supporting local communities through initiatives in environment, education, healthcare, sports and livelihood. https://www.tataelectronics.com/ Job Overview We are seeking an experienced and qualified CNC Process Engineer with a strong background in CNC machining, process engineering, and new product development. The successful candidate will be responsible for optimizing and improving manufacturing processes, ensuring high-quality standards, and driving cost-effective solutions within the CNC domain. Key Responsibility Key Responsibilities Develop and optimize CNC processes for new products, ensuring high efficiency, capability studies, and cycle time improvements. Prove out new CNC products and technologies on high-speed machining centers (VMC) and conduct thorough capability studies. Conduct CNC process engineering tasks, including tooling, probing, and surface finishing operations such as deburring, double disk grinding, and riveting. Lead efforts in micro-cutting tool design, development, prove-out, and troubleshooting. Provide expertise in design and manufacturing constraints related to plastics and sheet metal components. Ensure compliance with ISO standards for GD&T (Geometric Dimensioning and Tolerancing). Drive innovation and support patent filings with an entrepreneurial mindset. Apply FACA (Failure Analysis and Correction Action), DOE (Design of Experiments), and systematic problem-solving techniques to enhance processes. Maintain cost awareness by identifying areas for cost reduction and implementing continuous improvement initiatives. Engage with customers to develop new products and processes, including gaining buy-in and ensuring successful delivery. Develop and implement low-cost automation solutions as alternatives to manual processes. Embrace digitalization initiatives such as Industry 4.0 technologies and Lean Six Sigma to drive further process improvements Qualification BE/B.Tech in Mechanical Engineering, Production Engineering, or Industrial Engineering (Mechanical Engineering is preferred). Certifications Six Sigma Certification Experience 18-25 yrs of Industry experience. Has exposure in NPI and proving of parts. Show more Show less

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0.0 - 1.0 years

0 Lacs

Gurugram, Haryana

On-site

Overview: As an Inbound Sales Associate for our UK Inbound Sales Process, you will play a crucial role in converting incoming inquiries and leads into sales opportunities. You will be the first point of contact for potential customers reaching out to us via phone, email, or chat channels. Your primary responsibility will be to engage with these prospects, understand their needs, and effectively position our products or services to meet their requirements. This role requires strong communication skills, a customer-centric approach, and the ability to thrive in a fast-paced sales environment. Key Responsibilities: Customer Interaction: Handle inbound sales inquiries promptly and professionally, delivering exceptional service to every customer interaction. Engage with prospects to understand their needs, address questions, and provide relevant information about our products or services. Needs Assessment: Conduct thorough needs assessments during customer interactions to identify pain points, preferences, and buying motivations. Utilize probing questions and active listening skills to gather valuable insights and tailor solutions accordingly. Product Presentation: Demonstrate a deep understanding of our product offerings, including features, benefits, pricing, and value propositions. Present products or services persuasively, highlighting their unique selling points and positioning them as solutions to customer needs. Sales Conversion: Utilize effective sales techniques and persuasion strategies to convert inbound inquiries into sales opportunities. Overcome objections, handle rejections gracefully, and close sales by showcasing the value proposition of our offerings. Relationship Management: Build rapport and establish trust with customers by providing personalized attention and demonstrating genuine interest in their needs. Foster long-term relationships with clients to encourage repeat business and referrals. Sales Process Efficiency: Manage inbound sales inquiries efficiently, following established processes and workflows to ensure seamless customer experiences. Record accurate and detailed information in CRM systems, update customer profiles, and track progress through the sales pipeline. Performance Metrics: Meet or exceed key performance indicators (KPIs) and sales targets set by the sales management team. Monitor personal performance metrics such as conversion rates, average handling time, and customer satisfaction scores. Qualifications: Proven experience in inbound sales, customer service, or a related field, preferably within the UK market. Excellent communication skills, with the ability to engage customers effectively via phone, email, and chat channels. Strong interpersonal skills and the ability to build rapport with diverse customer segments. Results-oriented mindset with a track record of achieving or exceeding sales targets. Ability to work well under pressure in a fast-paced sales environment. Proficiency in CRM software, Microsoft Office, and other relevant sales tools. Knowledge of sales techniques, objection handling, and negotiation strategies. Flexibility to work shifts, including evenings and weekends, as required. Join Our Team: If you are passionate about sales, thrive on engaging with customers, and enjoy the challenge of converting inquiries into sales opportunities, we encourage you to apply for the role of Inbound Sales Associate. Join our team and be part of a dynamic environment where your contributions drive business success and customer satisfaction. Apply now to take the next step in your sales career! Job Benefits & Perks Eligibility criteria: · The candidate must have experience in International Inbound Sales Process. The candidate must have experience in International Inbound Sales Process Flexible to work in UK shift Should able to join immediately Must have English Fluency Benefits: Fixed Salary Process: Inbound Voice Customer Support Shift: UK Shift (12.30 PM to 09.30 PM) Candidates from Gurugram will be given preference Both Side Cab will be provided 1 Time Meal will be given. Job Types: Full-time, Permanent, Fresher Pay: ₹20,000.00 - ₹30,000.00 per month Benefits: Flexible schedule Health insurance Leave encashment Life insurance Paid sick time Compensation Package: Commission pay Performance bonus Quarterly bonus Yearly bonus Schedule: Fixed shift Monday to Friday Education: Secondary(10th Pass) (Preferred) Experience: International voice process: 1 year (Required) Inbound voice: 2 years (Preferred) Inside sales: 1 year (Preferred) Language: English (Required) Location: Gurugram, Haryana (Required) Work Location: In person

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0.0 - 1.0 years

0 Lacs

Faridabad, Haryana

On-site

Overview: As an Inbound Sales Associate for our UK Inbound Sales Process, you will play a crucial role in converting incoming inquiries and leads into sales opportunities. You will be the first point of contact for potential customers reaching out to us via phone, email, or chat channels. Your primary responsibility will be to engage with these prospects, understand their needs, and effectively position our products or services to meet their requirements. This role requires strong communication skills, a customer-centric approach, and the ability to thrive in a fast-paced sales environment. Key Responsibilities: Customer Interaction: Handle inbound sales inquiries promptly and professionally, delivering exceptional service to every customer interaction. Engage with prospects to understand their needs, address questions, and provide relevant information about our products or services. Needs Assessment: Conduct thorough needs assessments during customer interactions to identify pain points, preferences, and buying motivations. Utilize probing questions and active listening skills to gather valuable insights and tailor solutions accordingly. Product Presentation: Demonstrate a deep understanding of our product offerings, including features, benefits, pricing, and value propositions. Present products or services persuasively, highlighting their unique selling points and positioning them as solutions to customer needs. Sales Conversion: Utilize effective sales techniques and persuasion strategies to convert inbound inquiries into sales opportunities. Overcome objections, handle rejections gracefully, and close sales by showcasing the value proposition of our offerings. Relationship Management: Build rapport and establish trust with customers by providing personalized attention and demonstrating genuine interest in their needs. Foster long-term relationships with clients to encourage repeat business and referrals. Sales Process Efficiency: Manage inbound sales inquiries efficiently, following established processes and workflows to ensure seamless customer experiences. Record accurate and detailed information in CRM systems, update customer profiles, and track progress through the sales pipeline. Performance Metrics: Meet or exceed key performance indicators (KPIs) and sales targets set by the sales management team. Monitor personal performance metrics such as conversion rates, average handling time, and customer satisfaction scores. Qualifications: Proven experience in inbound sales, customer service, or a related field, preferably within the UK market. Excellent communication skills, with the ability to engage customers effectively via phone, email, and chat channels. Strong interpersonal skills and the ability to build rapport with diverse customer segments. Results-oriented mindset with a track record of achieving or exceeding sales targets. Ability to work well under pressure in a fast-paced sales environment. Proficiency in CRM software, Microsoft Office, and other relevant sales tools. Knowledge of sales techniques, objection handling, and negotiation strategies. Flexibility to work shifts, including evenings and weekends, as required. Join Our Team: If you are passionate about sales, thrive on engaging with customers, and enjoy the challenge of converting inquiries into sales opportunities, we encourage you to apply for the role of Inbound Sales Associate. Join our team and be part of a dynamic environment where your contributions drive business success and customer satisfaction. Apply now to take the next step in your sales career! Job Benefits & Perks Eligibility criteria: · The candidate must have experience in International Inbound Sales Process. The candidate must have experience in International Inbound Sales Process Flexible to work in UK shift Should able to join immediately Must have English Fluency Benefits: Fixed Salary Process: Inbound Voice Customer Support Shift: UK Shift (12.30 PM to 10.00 PM) Candidates from Faridabad will be given preference Both Side Cab will be provided 1 Time Meal will be given. Job Types: Full-time, Permanent, Fresher Pay: ₹20,000.00 - ₹30,000.00 per month Benefits: Flexible schedule Health insurance Leave encashment Life insurance Paid sick time Compensation Package: Commission pay Performance bonus Quarterly bonus Yearly bonus Schedule: Fixed shift Monday to Friday Education: Secondary(10th Pass) (Preferred) Experience: International voice process: 1 year (Required) Inbound voice: 2 years (Preferred) Inside sales: 1 year (Preferred) Language: English (Required) Location: Gurugram, Haryana (Required) Work Location: In person

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0.0 - 1.0 years

0 Lacs

Nh-3 Faridabad, Faridabad, Haryana

On-site

Overview: As an Inbound Sales Associate for our UK Inbound Sales Process, you will play a crucial role in converting incoming inquiries and leads into sales opportunities. You will be the first point of contact for potential customers reaching out to us via phone, email, or chat channels. Your primary responsibility will be to engage with these prospects, understand their needs, and effectively position our products or services to meet their requirements. This role requires strong communication skills, a customer-centric approach, and the ability to thrive in a fast-paced sales environment. Key Responsibilities: Customer Interaction: Handle inbound sales inquiries promptly and professionally, delivering exceptional service to every customer interaction. Engage with prospects to understand their needs, address questions, and provide relevant information about our products or services. Needs Assessment: Conduct thorough needs assessments during customer interactions to identify pain points, preferences, and buying motivations. Utilize probing questions and active listening skills to gather valuable insights and tailor solutions accordingly. Product Presentation: Demonstrate a deep understanding of our product offerings, including features, benefits, pricing, and value propositions. Present products or services persuasively, highlighting their unique selling points and positioning them as solutions to customer needs. Sales Conversion: Utilize effective sales techniques and persuasion strategies to convert inbound inquiries into sales opportunities. Overcome objections, handle rejections gracefully, and close sales by showcasing the value proposition of our offerings. Relationship Management: Build rapport and establish trust with customers by providing personalized attention and demonstrating genuine interest in their needs. Foster long-term relationships with clients to encourage repeat business and referrals. Sales Process Efficiency: Manage inbound sales inquiries efficiently, following established processes and workflows to ensure seamless customer experiences. Record accurate and detailed information in CRM systems, update customer profiles, and track progress through the sales pipeline. Performance Metrics: Meet or exceed key performance indicators (KPIs) and sales targets set by the sales management team. Monitor personal performance metrics such as conversion rates, average handling time, and customer satisfaction scores. Qualifications: Proven experience in inbound sales, customer service, or a related field, preferably within the UK market. Excellent communication skills, with the ability to engage customers effectively via phone, email, and chat channels. Strong interpersonal skills and the ability to build rapport with diverse customer segments. Results-oriented mindset with a track record of achieving or exceeding sales targets. Ability to work well under pressure in a fast-paced sales environment. Proficiency in CRM software, Microsoft Office, and other relevant sales tools. Knowledge of sales techniques, objection handling, and negotiation strategies. Flexibility to work shifts, including evenings and weekends, as required. Join Our Team: If you are passionate about sales, thrive on engaging with customers, and enjoy the challenge of converting inquiries into sales opportunities, we encourage you to apply for the role of Inbound Sales Associate. Join our team and be part of a dynamic environment where your contributions drive business success and customer satisfaction. Apply now to take the next step in your sales career! Job Benefits & Perks Eligibility criteria: · The candidate must have experience in International Inbound Sales Process. The candidate must have experience in International Inbound Sales Process Flexible to work in UK shift Should able to join immediately Must have English Fluency Benefits: Fixed Salary Process: Inbound Voice Customer Support Shift: UK Shift (12.30 PM to 10.00 PM) Candidates from Faridabad will be given preference Both Side Cab will be provided 1 Time Meal will be given. Job Types: Full-time, Permanent, Fresher Pay: ₹15,000.00 - ₹50,000.00 per month Benefits: Flexible schedule Health insurance Leave encashment Life insurance Paid sick time Compensation Package: Commission pay Performance bonus Quarterly bonus Yearly bonus Schedule: Fixed shift Monday to Friday Education: Secondary(10th Pass) (Preferred) Experience: International voice process: 1 year (Required) Language: English (Required) Location: Faridabad, Haryana (Preferred) Work Location: In person

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3.0 - 4.0 years

0 Lacs

Delhi, India

On-site

Rockwell Automation is a global technology leader focused on helping the world’s manufacturers be more productive, sustainable, and agile. With more than 28,000 employees who make the world better every day, we know we have something special. Behind our customers - amazing companies that help feed the world, provide life-saving medicine on a global scale, and focus on clean water and green mobility - our people are energized problem solvers that take pride in how the work we do changes the world for the better. We welcome all makers, forward thinkers, and problem solvers who are looking for a place to do their best work. And if that’s you we would love to have you join us! Job Description ROLE SUMMARY The ""Business Process Analyst"" is part of the Global Optimization & Business Intelligence We work closely with our valued stakeholders (customers, distributor partners and country teams) to drive process optimization and enhancement, and own & manage stakeholder/customer experience on every interaction in a fast paced, structured GSC environment, and reduce transactional efforts via effective and efficient processes which help to expedite issue resolution. KEY RESPONSIBILITIES & DELIVERABLES Transition Processes & Delivers highest level of service quality to our internal & external customers in a timely mannerPerform Process transition ensuring low effort experience for all stake holdersCreate Process flow charts , Standard processes operating instructionsDefine & agreed SLA , TAT of all newly transition processes Own and manage customer experience by providing faster resolution, effortless experience, and better customer connectDemonstrate influential communication skills in a multi-channel contact environment (phone, email, chat, service tickets) Resolve various issues regarding pre-sales, post-sales or order-tracking support by demonstrating active listening, ownership/initiative, and organization skills Assures change management practices are followed, including communication, training, documentation development, etc. Reduces customer efforts and enhances productivity via process improvementsIdentifies areas for continuous improvement in existing processes to reduce customer effort, and aligns improvement projects to close shortfalls.Drive the continuous process improvement, and control initiatives.Drives the development and enhancement of measurement and analytical methodologies. Analyzes data to identify root cause problems from repetitive calls/issues, and make suggestions for next-issue avoidance.Identifies & Promotes opportunities for Automation Improves process maturity of Channel Partners (applicable for APCC Group)Establish close partnership with our distributors and learn their operations by visiting / performing your role at their offices.Support In country teams to actively promote utilization of appropriate tools, such as Ecomm & WebUI, that enable effective service delivery by distributor resourcesSupport In country to Coach & guide channel partners to adopt continuous improvement in their processes that would ultimately improve the quality of service to customers by providing relevant inputs to enhance/optimize the processesEnhances competency level in a planned mannerKeep abreast with the continuing changes within the company, and excel in specific business systems and IT applications Undertake specific knowledge enhancement activities that will make you skilled at multitasking, prioritizing and communicating with impact & influence, to ensure high levels of customer satisfactionDrives the development and enhancement of measurement and analytical methodologies. Assures change management practices are followed, including communication, training, documentation development, etcPublish timely dashboards JOB REQUIREMENTSMandatory Full-time Bachelor’s Degree mandatory.Minimum 3-4 years’ of experience as Business Process Analyst.Expertise with SAP – CRM,ERP,ECCStrong knowledge of MS Office suite & other productivity applicationsStrong active listening, written and verbal communication skills.Willingness for business travel.Knowledge of Rockwell Automation Business Model Desirable Bachelor’s Degree in Engineering and/or Post-Graduation Degree/Diploma in Management is desirable.Six Sigma Green Belt CertificationKnowledge of Power BI ROLE-BASED BEHAVIORS REQUIRED Positive Language Communicates with professionalism and respect. Supportive of team decisions and is trusted by others.Ownership - Takes responsibility for individual performance and aware of team performance goalsAdvocacy & Alternate Positioning - Works on assignments that are moderatelyDifficult, requiring judgment in resolving issue or in making recommendations. Ability to identify potential issues and bring them to supervisor’s attention. Issue diagnosis, Resolution & Next issue avoidance - Promptly notifies manager about any problems that affect his/her ability to accomplish planned goals.Build Organizational Talent - Takes responsibility for individual performance and aware of team performance goals.Process Knowledge & Education - Receptive to coaching and feedback. Is approachable and acts as a resource for other team members.Channel Navigation - Corresponds clearly in multi-channel environment (phone, email, chat ,service tickets. Proactively contributes to other's efforts and collaborates with teams across functions in the country.Active Listening - Asks appropriate probing questions to ensure understanding of situation, recognizes and offers alternative options to customer. Maintains professional demeanor, shows empathy for customers Rockwell Automation’s hybrid policy aligns that employees are expected to work at a Rockwell location at least Mondays, Tuesdays, and Thursdays unless they have a business obligation out of the office. Show more Show less

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0 years

0 Lacs

Gurugram, Haryana, India

On-site

Cvent is a leading meetings, events, and hospitality technology provider with more than 4,800 employees and ~22,000 customers worldwide, including 53% of the Fortune 500. Founded in 1999, Cvent delivers a comprehensive event marketing and management platform for marketers and event professionals and offers software solutions to hotels, special event venues and destinations to help them grow their group/MICE and corporate travel business. Our technology brings millions of people together at events around the world. In short, we’re transforming the meetings and events industry through innovative technology that powers human connection. The DNA of Cvent is our people, and our culture has an emphasis on fostering intrapreneurship – a system that encourages Cventers to think and act like individual entrepreneurs and empowers them to act, embrace risk, and make decisions as if they had founded the company themselves. At Cvent, we value the diverse perspectives that everyone brings. Whether working with a team of colleagues or with clients, we ensure that we foster a culture that celebrates differences and builds on shared connections. What You Will Be Doing • Serve as the first point of contact and provide interesting insights and product information to prospective customers. • Assist in managing our key accounts and strengthen relationships with C-level executives. • Find and engage new contacts using innovative methods. • Lead identification and qualification using probing techniques. • Drive traffic to Cvent seminars and online demonstrations • Assist marketing with campaign strategies. • Pull up reports and conduct data interpretation. • Prepare presentation decks and proposals. • Partner with senior sales team members to achieve new business quotas. What You Will Need for this Position • Bachelor's degree with strong academic credentials • Excellent communication skills (verbal and written) • Strong sense of initiative and personal leadership • Ability to work within a team to achieve goals. • Strong business acumen, ethics, and high integrity • Excel at developing relationships over the phone. • Ability to handle high outbound call volume with correspondingly high talk time. • Must be articulate, organized, detail-oriented, and could multi-task dynamically. changing environment. • Strong research aptitude • Proficient computer skills (PowerPoint, Word, Excel, Outlook, etc.) • Interpretation and presentation of data and findings Show more Show less

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3.0 years

0 Lacs

Chennai, Tamil Nadu, India

On-site

Description We are looking for a Software Development Engineer to build softwares for automating next generation platforms. In this role you will work with system architects, software developers, program managers, QA engineers and hardware engineers to design and build software, implement test automation, tool/dashboard and infrastructure development for Alexa devices. Key job responsibilities As a SDE on the engineering team, you will own the vision for designing and building infrastructures/frameworks that allow developers/SQA to easily write reliable automated tests, and invent new mechanisms for ensuring that every change we make can be deployed safely and quickly. You will help solve our most difficult challenges, and you will coach other engineers to foster a culture of relentless high-standards. The ideal candidate for this role has a strong track record and proficiency in building efficient and innovative test tools. They are a pragmatic problem-solver with high judgment who brings an experienced perspective to balance quality and strategy trade-offs to meet the needs of Amazon Devices teams. They will bring clarity to complexity, probing assumptions, illuminating pitfalls with data, and fostering shared understanding. They have specialised knowledge analysing test procedures, inspecting architectures and developing test infrastructure and tools that provide confidence in product quality. Basic Qualifications 3+ years of non-internship professional software development experience 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience Experience programming with at least one software programming language Experience building complex software systems that have been successfully delivered to customers Preferred Qualifications 3+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience Bachelor's degree in computer science or equivalent Experience with general troubleshooting/debugging of hardware Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. Company - ADCI - Tamil Nadu Job ID: A2905514 Show more Show less

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0 years

0 Lacs

Bengaluru, Karnataka, India

On-site

Description As a Electrical Validation Engineer, you will be part of Validation team that is exploring new hardware designs to improve our devices. In this role, you will create, define and develop electrical validation environment and test suites. You will also be responsible for the development of methodologies, execution of validation plans, debug of failures and follow up to closure. Key job responsibilities Role You will work closely with multi-disciplinary groups including Board Design, System Architects, IP developers, and Software Engineering, to verify and deliver complex, high volume SoCs that enable development of world-class hardware devices. In this role, you will: Perform electrical compliance test specifications / compliance test suite for various interfaces and conduct lab measurements Work on high-speed serial I/O interfaces like (LP)DDR4/5, USB, CSI/DSI, HDMI, PCIe interfaces etc. Perform documentation and communicate data across large number of tests and measurement results Drive initiatives to improve process, procedures, and quality of High Speed Characterization at SOC & Product level. Work on schematic and PCB physical design tools to interpret the design and locate physical probe points. Basic Qualifications Bachelor’s degree or higher in EE, ECE, or CS High speed serial interface analog building blocks, protocol, specifications and test methods Writing Python/TCL/PERL code to automate test procedures Good software architecture principles and development practices PCB layout best practices Preferred Qualifications MS/ME in Computer Science, Electrical Engineering, or related field Proficiency in handling High Bandwidth oscilloscopes, BERT, logic analyzers and understanding of probing techniques Understanding of Power & signal integrity concepts such as differential impedance, jitter, insertion loss, return loss, termination, etc. Scripting experience in any programming language (C++, Python, PERL, MATLAB) to develop automation scripts is a plus. Experience in Analog IP Characterization (SerDes, PLL, DDR) is desirable. Familiarity with Transmitter and Receiver design blocks. Understanding of equalization techniques (CTLE/DFE). Good understanding of High-Speed Analog/Digital Circuits, VLSI, semiconductor physics Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. Company - ADCI - BLR 14 SEZ Job ID: A2866703 Show more Show less

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0 years

0 Lacs

Singrauli, Madhya Pradesh, India

On-site

Description Key Responsibilities: Reporting: Consolidates and distributes repetitive sales reports, creates ad-hoc sales reports under limited supervision. Revises templates, consolidates data from others, provides as forecasting input under limited supervision. System Administration: Runs complicated tasks, documents ad-hoc tasks on systems and tools (e.g. salesforce, WWSPS, BMS, Portal) under limited supervision. Periodically evaluates the user-entered data hosted on the systems to ensure completeness and identifies improvements. Data Analyses (External & Internal): Analyses external sources (e.g. Polk, Dodge, RigDig, etc.) to identify sales opportunities and forwards them to the sales team. Reviews the findings from research on assigned opportunities, shares with relevant teams. Compiles and qualifies competitive data, communicates to sales force per relevancy. Conducts internal sales analyses (e.g. variances, projections, costing, bundling) for ad-hoc and repetitive tasks. Responsibilities Competencies: Action oriented - Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm. Collaborates - Building partnerships and working collaboratively with others to meet shared objectives. Communicates effectively - Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences. Customer focus - Building strong customer relationships and delivering customer-centric solutions. Channel Awareness - Explains and contextualizes industry structure, dynamics, and path to market in order to advance organizational goals. Account Planning - Identifies objectives to drive execution of business and/or account strategy by reviewing the status relative to where it needs to be and enabling tracking of progress against targets. Adapts to target audience - Explains complex topics (significant technical data, subject matter expertise, etc.) in such a way that the target audience (e.g. sales professionals, customers, training vendors, etc.) can understand, retain, and use the information Integrates Customer Perspective - Incorporates an understanding of the customers' perspective on our products and sales efforts to develop sales content that improves our ability to meet their needs and increase revenue. Sales Forecasting - Collects and assesses customer data from internal and external sources; compares against historical data to determine useful inputs and create a forecast of future consumption patterns. Sales Pipeline Management - Plans proactively for successful execution of account/territory-level sales strategies and plans based on current pipeline; evaluates pipeline health (size, contents, progress); adjusts sales strategy, plans, or high impact activities accordingly; as applicable coaches sellers in order to achieve sales objectives. Sense Making - Through a series of diagnostic and probing questions and research, develops and/or supports an intimate understanding of the customer needs, behaviors, and/or their buying journey. Synthesizes complex information from internal and external resources to deliver tailored solutions for the internal or external customer. Values differences - Recognizing the value that different perspectives and cultures bring to an organization. Education, Licenses, Certifications High school diploma or certificate of completion of secondary education or equivalent experience to the extent such experience meets applicable regulations. This position may require licensing for compliance with export controls or sanctions regulations. Experience Requires significant relevant work experience or specialized skills obtained through education, training or on-the-job experience. Qualifications Skills Required:- Handles inbound, unsolicited prospect calls and converts these opportunities into sales. Develops opportunities to sell company products and services by developing leads via telephone or other technologies and/or cold-calling prospects generated by external sources. Drives additional sales through follow-up calls or emails to existing customers for repeat business, cross-selling and up-selling. Conducts negotiations according to company guidelines. Achieves revenue and margin targets. Ensures customer satisfaction through use of the Cummins Sales Process and execution of the sales cycle from lead to sale. Sales Support Creates and delivers qualified leads to sales representatives where appropriate. Assists salesforce with quotation/RFP management and other sales cycle operations as needed. Builds and/or maintains positive customer relationships that generate loyalty and/or future sales. Supports negotiations according to company guidelines. Assists with accounts receivables. Answers more complex, escalated internal and sales customer inquiries so that inquiries are dealt with accurately and promptly, per company guidelines. Analyzes customer inquiries to identify recurring user problems and recommend solutions. May provide additional support to more complex accounts or for customer questions requiring extensive research. Enters new customer data and updates changes to existing accounts in the corporate database. Supports setting up new customer accounts per Cummins' guidelines. Supports a new account to set up Cummins as their supplier. Maintains accurate sales entry, reporting and forecasting through utilization of Cummins tools and processes (e.g., Cummins Sales Process, Customer Relationship Management systems). Seeks opportunities to utilize processes, procedures and initiatives designed to grow the business and increase customer value and loyalty. Ensures correct utilization of relevant company processes, systems, and procedures by Inside Sales. Evaluates results and recommends improvements. Assures good communication and coordination across the Sales function and other departments in support of customer satisfaction, sales goals, and Cummins culture goals. Coordinates input from sales staff to develop proactive communications to customers. Ensure dealers claims are processed timely and all actions by dealerships are in place. Plans, prioritizes, and schedules Inside Sales activities and resources to ensure continuity of service. Mentors and develops Inside Sales staff to ensure that sales support targets are met. Job Sales Organization Cummins Inc. Role Category Hybrid Job Type Office ReqID 2409820 Relocation Package No Show more Show less

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8.0 years

0 Lacs

Noida, Uttar Pradesh, India

On-site

Business Function As the leading bank in Asia, DBS Consumer Banking Group is in a unique position to help our customers realise their dreams and ambitions across 600 branches across the country. As a market leader in the consumer banking business, DBS has a full spectrum of products and services, including deposits (incl. structured solutions for NRI), investments, insurance, mortgages, credit cards and personal loans to help our customers realise their dreams and aspirations at every life stage. Job Purpose To deliver exceptional volume and revenue performance by acquiring and engaging with DBS Treasures clients having a total relationship value => INR 30 lakhs through “need-based approach” and ensure client coverage and product penetration through cross-sell and up-sell of DBS products and services. Key Accountabilities Acquire and upgrade quality Treasures clients in the branch location areas Engage with existing customers to deepen the wallet share through retention and growth of of Total Relationship Value (TRV) Accountable for achieving annual volume and revenue objective Ensure Savings Book and loan book growth Ensure proper implementation & execution of product strategies through effective relationship management Develop the client trust and loyalty for entrenched relationship with DBS through lifestyle and beyond banking propositions Drive and deliver exemplary customer service in the local market and uphold DBS service standards Ensure internal and regulatory compliance through strict adherence to DBS processes Job Duties Establish, manage and grow the TRV of the elite Treasures Client segment by acquiring and nurturing the clients having AUM => INR 10 M Ensure timely portfolio review by jointly engaging with Wealth / Investment / Insurance specialist with clients Ensure complete knowledge of all products & services through continuous skill and knowledge improvement Resolve customer queries and complaints within the agreed TAT as per the DBS customer service policy Provide feedback on market, competition, and products, suggest innovations & ideas for continuous product and service improvements Ensure internal and regulatory compliance and address operational risks if any Requirements 8 years of experience in HNI Sales /Wealth Management/ Private Banking segment Sound understanding of financial planning and wealth management products in India In-depth knowledge of local market and competition AMFI / IRDAI / FEDAI certified candidates with BCSBI certification would be an added advantage Education / Preferred Qualification Graduate / Postgraduate with MBA in relevant field Core Competencies Effective probing and listening skills Strong Relationship Management and influencing skills Self-driven and ambitious Good written and verbal communication skills Results-oriented, analytical and ability to deliver results under pressure Understanding of competitive positioning Strong service orientation, customer-centric behavior DBS India - Culture & Behavior Performance through Value Based Propositions Ensure customer focus by delighting customers & reduce complaints Build pride and passion to protect, maintain and enhance DBS’ image and reputation Enhance knowledge base, build skill sets & develop competencies Execute at speed while maintaining error free operations Primary Location India-Uttar Pradesh-Noida Job Relationship Management Schedule Regular Job Type Full-time Job Posting Jun 5, 2025, 8:00:00 AM Show more Show less

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5.0 years

8 - 8 Lacs

Hyderābād

On-site

A career with us is a journey, not a destination. This could be the next best step in your technical career. Join us. As a Lead Architect at JPMorgan Chase within the Consumer & Community Banking, you are an integral part of a team that works to develop high-quality architecture solutions for various software applications on modern cloud-based technologies. As a core technical contributor, you are responsible for conducting critical architecture solutions across multiple technical areas within various business functions in support of project goals. Job responsibilities Engages technical teams and business stakeholders to discuss and propose technical approaches to meet current and future needs Defines the technical target state of their product and drives achievement of the strategy Participates in architecture governance bodies Evaluates recommendations and provides feedback on new technologies Executes creative software solutions, design, development, and technical troubleshooting with the ability to think beyond routine or conventional approaches to build solutions or break down technical problems Develops secure and high-quality production code, and reviews and debugs code written by others Identifies opportunities to eliminate or automate remediation of recurring issues to improve overall operational stability of software applications and systems Leads evaluation sessions with external vendors, startups, and internal teams to drive outcomes-oriented probing of architectural designs, technical credentials, and applicability for use within existing systems and information Required qualifications, capabilities, and skills Formal training or certification on software engineering concepts and 5+ years applied experience Hands-on practical experience delivering system design, application development, testing, and operational stability Advanced in one or more programming language(s) Experience in AI and prompt engineering Proficiency in automation and continuous delivery methods Proficient in all aspects of the Software Development Life Cycle Advanced understanding of agile methodologies such as CI/CD, Application Resiliency, and Security Demonstrated proficiency in software applications and technical processes within a technical discipline (e.g., cloud, artificial intelligence, machine learning, mobile, etc.) In-depth knowledge of the financial services industry and their IT systems Practical cloud native experience Advanced knowledge of one or more software, applications, and architecture disciplines

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