Principal Experience Designer

Location - Mumbai (Onsite)

1. Strategic and Design-Led Projects:

   Lead exciting strategic projects with a focus on technology and delivery. Utilize design thinking to approach complex problems and develop innovative solutions.
2. Should be able to help during proposal stages from UX perspective to build and showcase the user flows for customers to visualize the solution.
3. At Project initiation stage, should be able to work along with Tech Principal, Product Principal and client stakeholders to lead to the solutioning and scoping.
4. During the delivery phase, should be able to work closely with the delivery teams to deliver the wireframes / screens.
5. Should have hands on approach and as & when needed, should be able to work in Individual capacity to deliver the wireframes and screens which is often crucial for TW projects working in agile & iterative way

6. Cross-Functional Collaboration:

   Work in close collaboration with cross-functional teams, including Business owners, Product owners, Business Analysts, Architects and tech leads to understand business requirements and translate them into impactful design solutions and artefacts.

7. Design Artifacts:

   Develop a range of design artifacts such as journey maps, user research analysis, service blueprints, user strategy, digital prototypes, design systems and visual designs.

8. User-Centric Design:

   Champion a user-centric approach to design, putting people at the heart of everything you do. Ensure designs are functional and beautiful. It is critical to have prior experience in designing large apps in the BFSI domain for D2C. Example, ability to design retail banking app for a large Bank in India.

9. Agile and Lean Practices:

   Advocate for and implement agile and lean design best practices throughout the project lifecycle.

10. Stakeholder Engagement:

    Present your work confidently to various audiences, gather feedback, and iteratively improve designs.

11. Design operations:

    Experienced in managing design teams through effective work allocation, design direction, and career growth opportunities. Ensures balanced workloads, maintains design quality, and fosters a culture of mentorship and learning. Implements governance frameworks and collaboration models to drive consistency and efficiency.